Lauray's the Diamond Center image

Lauray's the Diamond Center

Jewelry store Jeweler Jewelry designer Jewelry repair service Goldsmith Diamond dealer Watch repair service Jewelry appraiser

One of the Top rateds in Hot Springs


Address

402 Central Ave, Hot Springs, AR 71901

Website

www.laurays.com

Contact

(501) 321-2441

Rating on Google Maps

5.00 (581 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 AM to 6 PM
  • Sunday: 11 AM to 4 PM
  • Monday: 10 AM to 5 PM
  • Tuesday: 10 AM to 5 PM
  • Wednesday: 10 AM to 5 PM
  • Thursday: 10 AM to 5 PM
  • Friday: 10 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: ring (50) Lauray (26) service (24) jewelry (19) wedding (16) experience (15) recommend (15) staff (15) great (15) time (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 CAROLYN S. 6 years ago on Google
    The food was very good, I had the shepherd pie and would order it again. The service was very pleasant and she tried to make the dinner a nice experience.
    1 person found this review helpful 👍

  • 5/5 L (. 5 months ago on Google
    I went in to have my wedding ring checked. Nick was extremely nice & professional. I needed repairs on the prongs. They quickly did all my repairs & called me to pick it up. My ring looks new & beautiful! The manager, Chris is also very nice. I would definitely recommend them.
    1 person found this review helpful 👍

  • 2/5 Jennifer R. 6 years ago on Google
    Overpriced and I felt like the owner or whomever was working at the moment had a nasty and pompous attitude
    1 person found this review helpful 👍

  • 5/5 Aileen J. 4 years ago on Google
    Lauray's the Diamond Center I walked in and they took care of my needs right away very welcoming atmosphere if you are looking for a place for your jewelry to be clean or fix or would like to buy a nice collection look no further you found the place👍
    1 person found this review helpful 👍

  • 5/5 Kristina O. 3 years ago on Google
    I couldn’t have asked for a better experience engagement ring shopping for my girlfriend at Lauray’s! The moment I stepped in, they made me feel so welcomed. Toni was AMAZING! She was so kind and patient with me, very informative, and helped me work with my budget. My fiancé said her ring was beyond what she wanted 🥰😭 I was in and out in no time. All the staff there were so great too! They really cared about my needs. Every person that came in the store while I was there was treated with the best service even if they were just browsing. I am also a healthcare worker and their attention to wearing masks and social distancing really meant a lot to me! ❤️ Thank you so much Lauray’s... you made our day so special!
    1 person found this review helpful 👍

  • 5/5 Katherine M. 3 years ago on Google
    Lovely great place to visit. Staff super friendly and helped me find what I needed.
    1 person found this review helpful 👍

  • 5/5 Summer H. 3 years ago on Google
    We use Lauray’s for all our jewelry needs, and have for over 20 years! Toni is the absolute BEST...she takes into consideration every detail about the piece of jewelry you’re looking for. We’ll always use Toni as our personal jewelry shopper! She follows up with you to make sure you’re satisfied with your purchase, lets you know when it’s time to come in for an inspection, and contacts you when something she knows you’re interested in is going on sale. Thanks for being so great, Toni!!
    1 person found this review helpful 👍

  • 5/5 Brooke R. 1 year ago on Google
    The ladies there were so kind and sweet! They let my 8 year old daughter try on some beautiful pieces just for fun. They even cleaned my wedding band for free while we were there browsing. I have my eye on a gorgeous emerald and diamond ring. Don’t sell it ladies 😂😉 I’ll definitely be back for that beauty!

  • 5/5 Karen R. 1 year ago on Google
    “Lis” is amazing! Friendly, informative, and easy to work with as we chose our wedding band. We are from out of state and had a wonderful experience. Highly recommend!!!!

  • 5/5 Pattie O. 1 year ago on Google
    How many jewelers do you know who would drive an hour and a half out of their way to deliver you your dream ring so you would have it for a trip. Toddy at Lauray’s would and did!! I beyond grateful and my rings look amazing and my new one is perfect!! ❤️❤️❤️❤️❤️❤️

  • 5/5 Rachel M. 1 year ago on Google
    The staff and manager were excellent! Toddy and staff answered all my questions and immediately accommodated my need for repairs on my watch, earrings and bracelet. They were one-stop shopping with hard to find gems in all price ranges. I’ll be back to them to buy again😊👏🏻👍

  • 5/5 Gary P. 1 year ago on Google
    Elizabeth and the crew were awesome! I proposed at the door of their store and went in to pick out the perfect engagement ring with my fiancee, they showed us all we were looking for and even served us some champagne. They even sized our selection the same afternoon. Thanks for being a part of our journey! Gary and Nickie.

  • 5/5 TLC S. 2 years ago on Google
    Always an enjoyable experience, yes as a couple! ..” A Big Decision!”….We entrusted our cherished custom designed by my husband ,nearly 30 yo wedding ring to Toddy to repair the “much loved wear”. The outcome was Beautiful! The diamond ring required several aspects; intricate gold build up to the diamond basket , 6prongs, v tips, and thickened gold band. Attention to detail was required and met. We now have our wedding ring back returned to beautiful perfection, ready to share another 30years. We are grateful. Lauray’s has been our only jeweler for years, first asHot Springs tourist, now as a resident. At Lauray’s we have also purchased beautiful jewelry, customized purchased pieces, and much appreciated replaced Tag watch batteries!! Lauray’s is a hard to find high end jeweler, unassuming and ready to listen. Our First Choice for jewelry, without hesitation. Trusted.

  • 5/5 C R. 1 year ago on Google
    My husband and I were visiting Hot Springs when we saw a very nice Rolex in the storefront window at Lauray’s. We decided to drop in and take a peek. We were immediately greeted by several store reps. I asked to see some diamond earrings and was assisted by a very friendly rep named Elisabeth. She was helpful and patient. I made a purchase and the jeweler checked my item, made adjustments, and cleaned it. What a great experience! My husband and I agreed that we will travel from LR to Hot Springs to shop there again.

  • 5/5 Kirby K. 1 year ago on Google
    We appreciate Toddy, Cindy, & the team at Lauray’s for always providing a great experience. They can bring ideas to life with their large selection & custom jewelry work. Their quality is superb and will last as the pieces are passed down. They have amazing Customer service and we enjoy visiting the store when we are in town. Thanks again Lauray’s!

  • 5/5 James M. 2 years ago on Google
    I love Lauray’s! I bought my wife’s wedding ring here and she absolutely loves it just ask her she’ll be happy to tell you. I also get all my repairs done here which happens all too frequently. They always do such a good job great work done quickly very friendly staff very knowledgeable very helpful!

  • 5/5 Cody P. 1 year ago on Google
    Phenomenal customer service from the time we came in! I would highly recommend anyone to purchase their bride a beautiful ring from here. They are incredibly personable and will work with anything you want! We are very pleased with the whole process of purchasing my wife’s perfect upgrade here! Definitely would do business again with them. Thank you Toddy and your crew for making this a memorable experience. Thanks, Cody

  • 5/5 Freda G. 2 years ago on Google
    Dawn made us feel really comfortable and not pressured while shopping. She was extremely helpful finding the perfect ring guard to compliment my original wedding ring.

  • 5/5 Tom C. 2 years ago on Google
    They quickly replaced the battery in my watch for a fair price. The atmosphere was welcoming- I’ll be going back

  • 5/5 Vivian G. 2 years ago on Google
    From the moment we arrived we were greeted and treated as if we were special. They have an excellent selection of pieces for everyone's taste and price range. I highly recommend you go by to visit and shop.

  • 5/5 Melanie B. 2 years ago on Google
    The service is so amazing. I found the perfect ring guard to replace my old one. They were so professional. They cleaned my ring, replaced a missing diamond and sized the ring guard all in one afternoon. Very pleased.

  • 5/5 Dwayne W. 2 years ago on Google
    I had found a 2.23 karat diamond in 2020 named The Lady Beatrice. Not knowing what to do we contacted Lauray’s The Diamond Center. Still not knowing if I was contacting the right store and people. We went in filling a little apprehensive. But that day they changed my life. The owner Toddy and his staff were absolutely amazing. They knew exactly what to do and how to do it. They were very patient with me and all of my stupid questions. They really know their stuff. We decided to have my diamond made into a pendant. They listened to me and helped me with the process. I went from just having a diamond into something that the ladies in my family can have and wear for years to come. I would highly recommend using Lauray’s for purchasing, designing and having repairs made to any of your fine jewelry. The whole staff are extremely friendly and helpful. They are the best. Check out my Facebook page for before and after photos.

  • 5/5 Robert T. 2 years ago on Google
    Great experience beautiful jewelry... Lady that waited on us we very courteous and knowledgeable.

  • 5/5 Katelynn D. 10 months ago on Google
    Haley was beyond welcoming as soon as we came in and her shining personality showed through the whole time she was helping us! She was so helpful and encouraging in the decisions we were making. I loved having her to help me find my most favorite crystal earrings! I also loved the selection that Lauray’s had and the environment was impeccable!

  • 5/5 Camryn P. 3 years ago on Google
    Great selection of quality diamonds and a very friendly and fun staff willing to help you find what you are looking for.

  • 5/5 Nick H. 5 months ago on Google
    Absolutely gorgeous store and the staff is very friendly and knowledgeable. I would highly recommend this store to anyone needing to find the perfect gift for someone they love.

  • 5/5 Adrienne W. 5 months ago on Google
    Went here to get custom wedding rings for my husband and I after he lost his ring. Nick did a fabulous job of helping us design 2 rings, using diamonds I inherited from my mom. He was very helpful and patient and the rings turned out stunning! Very happy with our rings and very happy with Nick and Laurays Jewelers for outstanding customer service!

  • 5/5 Denise P. 7 months ago on Google
    Just purchased the most beautiful wedding ring from Laurays! Elizabeth was the consummate professional from start to finish, listening carefully as my husband and I processed the pros and cons of the choices she presented. Store Manager, Christopher, was a wealth of information as well. We are thrilled with our final choice. They even stayed late to set the loose diamond we purchased for the setting so I could wear it home! We'll be back for sure. Thanks Lauray's!

  • 4/5 Anna L. 9 months ago on Google
    Haley was my sales rep. All the reps were upbeat and helpful but every ring I picked up they said they loved which I found a bit ingenuine. But nonetheless, I found a great ring for me.

  • 5/5 Kelley C. 5 months ago on Google
    Kaia and her co worker provided excellent customer service while shopping at Lauray’s. They teamed together well to answer all questions, showed us items based on the conversation of what we liked and actually found an item that I didn’t know I was looking for which I ended up purchasing!!! Due to sizing it had to be special ordered. Kaia has made it a point to stay in touch to let me know status. I love both of my items I purchased. I have my eye on another piece. I’ll be back ( even if it is virtually!!)

  • 5/5 Jessie B. 10 months ago on Google
    One of the best jewelry stores I have been to ! I travel all over the country for work and I just happened to be in Hot Springs and wanted to check out all the stores and I walked in and was met by such friendly hometown folks. The quality is amazing and they have such a range of different jewelry to chose from. I am so happy with my necklaces. Definitely stop by if you are in the Hot Springs area!

  • 5/5 Janice C. 9 months ago on Google
    Wonderful service, Elisabeth was very helpful and thoughtful. She knows the industry. I was designing a piece that was dear to me and she respected my situation. Would definitely recommend them

  • 5/5 Cheyenne R. 1 year ago on Google
    Nina was absolutely incredible! My now-fiancee and I were in Hot Springs for an early 4 year anniversary celebration. We still hadn't found the perfect ring yet after tons of searching. We saw Lauray's and decided to just stop in and take a quick look. To our surprise they had a beautiful selection of both classic rings and vintage ones as well. She helped us find the perfect ring! Not only was it exactly what we had been wanting, but it was my size too. I'm so thrilled we were able to not only find a vintage ring, but get it for a super reasonable price as well. Nina Freel was such a huge help and we had such a great time chatting with her durring our visit. We couldn't be happier!

  • 5/5 Courtney A. 10 months ago on Google
    In June of 2022 I purchased my husbands wedding band from Lauray’s in Hot Springs, AR. I had the privilege of working with Elisabeth Pruitt, and let me just say how great she was! She helped me design his band and even took hours working with me. She let me come in as I pleased on different occasions to design the ring, and she never made me feel rushed or like I was a bother. My husband loves it! We will definitely be returning to Lauray’s in the future, and we will definitely be asking for Elisabeth again!

  • 5/5 luke b. 11 months ago on Google
    I came here to upgrade my wife’s engagement ring and the selection was stunning. We were very impressed with the quality of service we received from the stores associates and owner. Everyone made us feel at home while simultaneously providing an impressive level of expertise. We would most definitely recommend Lauray’s to anyone looking for a welcoming and caring experience while shopping for luxury items.

  • 5/5 Propflux01 10 months ago on Google
    The first time we shopped Lauray's we had no intention of buying, just browsing. We found a ring the wife simply loved. We decided to purchase it. Elisabeth was knowledgeable and very personable with this decision. We could not get the ring sized properly without disturbing the setting, so under advisement of the master jeweler, he sent it out and had it custom fitted for us. We had a delay in getting this accomplished, but were always kept updated and in-the-loop. They went above and beyond in getting this taken care of, with regular updates, and compensation for our delay. Working with Elisabeth was top-notch, and she was very professional. We got it back delivered to our door, 95 miles away. We decided to visit Hot Springs again this Memorial Day weekend, and dropped in to browse. Elisabeth remembered us from the last time we were there, which was pretty impressive considering the amount of time that had passed. We purchased more items from Lauray's, with the same pleasant experience, and now consider them our go-to jeweler. You will not be disappointed in the selection, expertise, and friendliness of the people there. If you want nice, real, non-chain-store jewelry, this IS the place to go! Tim H.

  • 5/5 Janet S. 9 months ago on Google
    They took wonderful care of my momma's ring! I inherited it a few months ago and took it in for a safety check. They repaired a couple prongs and reinforced things so it is just like the day my momma put it on more than 60 years ago. Usually staff members at these places are so snooty especially if you are wearing fake Crocs like I was 😆 (they are on bathhouse row so please forgive me) but they were so sweet and respectful. I am glad I trusted them! It was hard to leave the ring but it's back now! Thank you 🧡

  • 5/5 Alexis G. 9 months ago on Google
    I had a super fun day shopping with Kaia and Angie. They were so great in to work with from start to finish! I ended purchasing a gorgeous one of a kind ring that I absolutely could not live without. While I was checking out, they offered to clean my wedding ring which I’m so glad they asked because the jeweler noticed that one of the prongs that protected my center diamond was missing. I was able to leave the ring with them to fix and pickup the following day. Super grateful for them spotting that!!! I am so happy that my husband and I decided to stop in when we did! Thank you for much wonderful customer service!!!

  • 5/5 Lenzie C. 6 months ago on Google
    Very welcoming and helpful. They were able to make a repair and adjustment on a necklace for me in a timely manner. The product turned out exactly as I hoped and was ready before the projected date. Would definitely recommend!

  • 5/5 Brian C. 1 year ago on Google
    I travel a lot and Toddy custom made an engagement ring and band and Gissel worked with me over the phone from start to finish. The end result was better than my fiancé even imagined. The customer care and support I have received time and again was unmatched. I cannot recommend any other jeweler in good conscience. None could even compare.

  • 5/5 Nancy F. 1 year ago on Google
    The most beautiful ring I have ever seen!! There jewelry is one of a kind! I bought a 2 carat Diamond 💎 ring and is my 37th wedding anniversary today! So excited to wear it! Elisabeth helped me decide! Thank you!! They also have a wish list for your future purchases!

  • 5/5 Linda T. 3 years ago on Google
    We left 3 diamond rings for cleaning and some repair. The rings were handled so well, and look sparkling and safe now. Kudos to Lauray's!

  • 5/5 Mark S. 4 years ago on Google
    Can't say enough good things about how well Shannon Branstetter took care of us. My wife and I stopped in recently while visiting family to see if they could help us with the problem my wife has had with finding just the right wedding band to fit her engagement ring. We've had a few failed attempts over the years at other stores but Shannon helped us fit one that honestly looked like it had been made for it. Couldn't be happier. Thanks again Shannon!

  • 5/5 Gino A. 4 years ago on Google
    Buy latest women's jewellery online from our wide range of Indian imitation wedding jewellery sets of famous jeweler across India at extremely cost.

  • 5/5 Lexi S. 3 years ago on Google
    I took my grandmothers ring In there to be melted down and made into my wedding ring. Tony was incredibly nice and helpful. I was told my ring would be ready on a Wednesday. Later that changed to Friday. I went in on Friday and my ring was still not ready. I was visually upset, because I was very excited to get my ring. Everyone there was very sweet and very understanding. Things like that can’t always be done on time and I understand that. Tony later called me, and was very apologetic and very sweet offered various ways to make it up to me. They have such big hearts and are so sweet! They really take care of their customers. I have not even received my ring yet, but I know it will be perfect when I do. Thank y’all for going above and beyond!

  • 3/5 A P. 3 years ago on Google
    Felt somewhat out of place.

  • 5/5 Bill D. 3 years ago on Google
    I have used Lauray’s for 20 years and have always bred greeted with a beautiful smile and may I help you sir. The work I have had done has always been first cabin. The customer service and professionalism is second to none. I no longer live in Arkansas, but visit annually. Any jewelry business that may crop up, is always saved to have done here in Hot Springs.

  • 5/5 Kyle M. 3 years ago on Google
    Great staff! Toni has helped me find pieces for two special occasions. I'm never disappointed with what we find!

  • 5/5 Clay S. 3 years ago on Google
    Chasidie helped me find the perfect ring. She was very helpful in allowing us to try to different rings on, she offered us an array of options, and made what I thought would be stressful an unforgettable experience. Would recommend Lauray’s when shopping for your significant other, and would DEFINITELY would recommend Chasidie. She helped me from the moment I entered to the store to the time my ring arrived. Excellent service.

  • 5/5 Steve R. 3 years ago on Google
    Great visit and had just what I wanted at a fair price. Very nice selection of happy things.

  • 5/5 Alison A. 5 years ago on Google
    Great service. Patient when working thru the selection of Pandora and Alex & Ani.

  • 5/5 Scott P. 4 years ago on Google
    I wouldn't go anywhere else! We went to most of the other jewelers in H.S. and L.R. Lauray's is the place to go for quality and customer service. Shannon is great! They have been here for a long time for a reason.

  • 5/5 Brigette D. 3 years ago on Google
    Friendly customer service. I have used Lauray’s for years.

  • 5/5 Becky L. 4 years ago on Google
    Toni was beyond kind and the service was amazing. So excited about this beautiful ring.

  • 5/5 Jenn A. 4 years ago on Google
    My husband and 2 young boys and I were on vacation and Came into Lauray’s. Jean was so sweet and patient, She helped me pick out a beautiful pendent necklace by Les Georgette’s. The other wonderful ladies that work there are very sweet as well they didn’t mind my 2 young boys walking around and touching the glass cases, even though I know they probably left finger prints. Thank you ladies for being so sweet and making me feel comfortable, and not being stuck up like other jewelry stores. We will definitely be coming back here when we come back to Hot Springs.

  • 5/5 Patrick M. 3 years ago on Google
    Danny was great, he helped me pick out the perfect ring! Can’t thank the team enough.

  • 5/5 Amanda P. 4 years ago on Google
    This place is AMAZING! The staff is so professional. The service is excellent. The selection is broad, and the quality is nice. I highly recommend Lauray’s for the ultimate Hot Springs experience.

  • 5/5 hailey s. 3 years ago on Google
    Excellent customer service, very nice and professional. Definitely will be doing business here from now on.

  • 5/5 Karen K. 3 years ago on Google
    Love this place! I do all my jewelry shopping at Lauray’s! They take excellent care of me. I have had several family heirlooms re-tipped, refurbished, and appraised. Wouldn’t trust anyone else to work on my pieces.

  • 5/5 La Vonda H. 6 years ago on Google
    The only place to go for your jewelry needs. Shannon will take care of you and treat you with respect and answer any questions you may have.

  • 5/5 Shane W. 2 years ago on Google
    We had an amazing experience with this store. The employees were extremely professional and helpful, especially Ms. Jean Groden, who was very patient and knowledgeable while helping us. Would high recommend this store for the great quality of their products and professional and courteous employees.

  • 5/5 Mandy S. 6 years ago on Google
    Gorgeous jewelry. Great ppl. Awesome service!

  • 5/5 nicole h. 6 years ago on Google
    Exceptional customer service from Shannon!

  • 5/5 Jasn D. 6 years ago on Google
    Very courteous staff , very polite and helpful ! Would recommend you shopping here for your jewelry needs !

  • 5/5 Kyle T. 6 years ago on Google
    They changed the batteries in my watches and set the time. Did it very quickly for a great price!!

  • 5/5 Allan S. 6 years ago on Google
    Mark and the rest of the folks at Lori's are super professional, very informative, and a joy to work with. Next time I need any other gifts for my girl, I will be going there

  • 5/5 Jill B. 6 years ago on Google
    From the moment we walked in, we were greeted warmly and had amazing service. Quite a large selection in every price point. We will definitely return to Lauray's during our next trip to Hot Springs!

  • 5/5 Jean D. 6 years ago on Google
    The service is excellent and they did a wonderful job repairing my ring.

  • 5/5 God is G. 2 years ago on Google
    We have been using Lauray's for over 34 years. I took my wedding set in to be cleaned and have them check an issue and also a necklace for a minor repair. I was pleasantly surprised that they didn't charge me anything. I'm glad the new owners are also providing quality service.

  • 5/5 Kyle C. 6 years ago on Google
    Wonderful, personal service!

  • 5/5 Emily E. 6 years ago on Google
    Always a wonderful experience visiting Lauray’s. Experienced, friendly staff, and my purchases and repairs are always perfect!

  • 5/5 Clark C. 5 years ago on Google
    The staff was very knowledgeable and helpful. Lauray’s has a great selection of unique and tasteful items. I was very happy with the price and my wife has truly enjoyed the set I purchased. I also sincerely enjoyed visiting with the store owner of this local family-owned Hot Springs business.

  • 5/5 Dawn C. 5 years ago on Google
    Always a pleasurable experience with a caring and knowledgeable staff!

  • 5/5 Clarence C. 5 years ago on Google
    Besr Customer Service n Always ☺ Faces.. Best Jewelry Establishment n Arkansas

  • 5/5 Glen B. 5 years ago on Google
    They went out of their way to help me find the perfect ring. Thank you!

  • 5/5 Sue L. 5 years ago on Google
    Loved it! Everyone was so friendly, and we found my dream ring. THANK YOU Shannon!


Call (501) 321-2441 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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