My wife and I were treating ourselves to a weekend in Cranberry and decided to stop in to Casa D’oro and check out the amazing watch collection. One thing I had in mind before even walking in the door was the Omega Seamaster 300m Diver. Lisa Poffenberger greeted me with a smile and a lot of knowledge. We spent a lot of time talking about watches and life in general. She was a very pleasant, genuinely nice person and as a first time luxury watch buyer, she made me and my wife feel very comfortable. Even though we were celebrating a number of things, it took us three visits for me to pull the trigger. During the course of things, I never felt any pressure or that I was bothering anyone. They even sent my father a G Shock gift wrapped for his birthday straight from the store. I got to talk with the owner Reza, and I’m glad I did. He, from what I can tell, should be running a restaurant as well because of his amazing cooking skills. When I did pull the trigger and had it on my wrist, it was truly amazing and I have no regrets. My wife even looks at it and smiles. I just wanted to say that I really had a wonderful experience. It was honest, great communication with some really nice people. My wife seems to be looking at a lot of Omega watches online for ladies so I would be willing to bet we will be back shortly! Until then I wish Lisa P, Reza, and Casa D’oro the best!

Long review but important to share. The center diamond in my engagement ring was loose so I took it to Casa d Oro for repair. They told me the prongs were bad and gave me a cost of $330 to repair. Ten days after getting it back from repairs I looked down and noticed the stone was gone. When we reached out to Reza he accepted no blame. Instead, he said it was an accident and I somehow pushed the stone out of the new mounting. I’ve been wearing the ring for over 30 years and can’t recall ever doing anything that would result in dislodging a diamond mounted in a ring, let alone in the past 10 days. And right after being repaired! But Reza stuck to his story and his culpability was nil. He did offer to show me some diamonds at cost, but nothing he showed me aligned with my wants and one didn’t even have a GIA certificate but instead had the less desirable, inferior European Gemological Laboratory (EGL) certificate. Plus, he was going to charge me another $380 to mount the new diamond (on top of what I just paid for the repairs) and that just didn’t sit well with me. I purchased a diamond elsewhere. When I took my newly purchased stone to another local jeweler to mount into the ring it was fairly obvious to them that whoever repaired my prongs did not sauder them correctly and skipped the final heating step necessary to harden the materials. If not done (or forgotten?), the material would be so brittle any tiny bump would make it crumble, as I was told by the jeweler. Nice people work in the store but I would never recommend them simply because the refusal of taking ownership of faulty work. If you are wanting to partner with someone you trust this is not your store. That dishonesty, coupled with unwillingness to accept any blame or responsibility, is enough deterrent for me to ever do business with them again. I went in for a $300 repair and it cost me over $6000.

I went to Casa D Oro to get something beautiful to celebrate a milestone in my life!! Lisa Poffenberger helped me to find the perfect watch!! I appreciate her honesty in helping me make the right choice, which will be with me and my family through thick and thin!!! Previous experiences with Casa D Oro have also been amazing, even though I didn't make a purchase at that time. Thank you Lisa and the team at Casa D Oro!! Stay blessed and unstoppable!!

I have an inlay ring that was purchased from Casa D'Oro twenty-three (23) years ago. It was damaged in February 2023 and I contacted Casa D'Oro asking for help to have it repaired. I was fortunate that the call was answered by Lisa Poffenberger. She researched "old" records, made several calls to determine who might be able to make the repair and called me with three (3) options. With her input, I made the decision to have it sent to a company in CA. The repair was made within 30 days and the ring has been restored to its original beauty. I will always be grateful that Lisa went above and beyond to deliver excellent quality service!

I had a great experience at Casa D'Oro. I was greeted immediately upon entering and was assisted by Lisa Poffenberger. I intended to shop for a timepiece for someone else and found the selection at Casa to far surpass any knowledge I may have had. Lisa was able to inform me about every selection without making me feel ignorant and went above + beyond to assist me. Knowing fully I hadn’t planned on buying anything , Lisa still spent upwards of an hour with me; not just answering dumb questions but expanding upon the features and designs of the pieces themselves. Over the course of my time there I was able to develop my own appreciation for what was on display. Not owning a timepiece myself , I felt almost left out after the master class education from Lisa. I decided to purchase an Omega Speedmaster and could not be happier. Largely, in part of Lisa’s efforts.

I had a wonderful experience purchasing my Omega Seamaster 300 heritage model here. Staffs were patient and professional, the whole service is impeccable.

Ms. Lisa Poffenberger provided outstanding customer service during our visit. She was the consummate professional: friendly, patient, and knowledgeable. She made us feel like VIPs from the second we walked in and her exceptionally caring service and personal touch made the entire trip worthwhile. The merchandise purchased is exquisite and we obviously like the items, but Lisa made our visit a First Class experience. She is the epitome of customer service!!

Purchase from Casa D'Oro with confidence! Recently purchased a limited edition watch from them. Shipping was lightning fast and Paula was responsive with any questions I had!

I have shopped at Casa D’ Oro off and on since 1995. I always return due to their outstanding selection and friendly staff. You can’t go wrong! Feels like home when you walk thru the door. Great Jeweler!!!!! Highly recommend.

My experience with Casa D'Oro was entirely positive. I purchased a pre-owned watch and the customer service was great. Thanks to Reza and Paula, it was a pleasure dealing with you. I highly recommend and will shop with them again.

We always enjoy a visit to Casa D'Oro. We have been customers for many many years. They have a great selection of quality jewelry and watches. Reza and the entire staff are so friendly, knowledgeable and helpful. We highly reccomend Diane to our friends and family she is the best! For over 20 years we have trusted her for our jewelry needs from beautiful diamonds to luxury time pieces!

Have purchased several items from here and highly recommend. Staff is friendly, attentive and knowledgeable.

A fine jeweler! I was greeted immediately and shown to the case that displayed the timepiece I was looking to buy. It was out of stock in the display case but Casa was able to acquire one almost immediately. After it arrived the sales associate fitted the band expertly and completed all the sales paperwork with excellent speed and courtesy. It was a very well handled customer experience. Casa is a definite stop if you're looking to purchase a fine timepiece.

Reza was absolutely amazing to work with. Extremely responsive, willing to go the extra mile (even sending videos via text), and cares about building long-term relationships. Highly recommend!

Decent selection, poor service. They do not respect your valuables. I took my $5k+ watch off to try others on, and set it gently on a padded surface. Without asking, the worker grabbed it by its case (her ring coming into contact with the watch face, resulting in some scratching) and sloppily flipped it so that the bracelet folded in on itself and came into contact with the back of the case, and set it down that way. Why she felt that it was necessary to do this, I can’t say. I gently grabbed my watch and put it back down the same way I had originally. She then did it a second time! Maybe other customers are comfortable with their expensive watches being tossed around like costume jewelry, but I am not. I do my best to keep my valuables nice; I never thought that a trip to a jewelry store would be what would damage my watch (even if it’s just a little bit). I have also been treated rudely a couple of times by this person in the past. Between the rude treatment and now this incident, I’m not giving this place anymore chances.

Was looking to have my Moms diamond reset after her passing. The experience at Casa D’Oro with Lisa was just what I needed … I left feeling so confident in my decision and a tear in my eye with how beautiful the new ring turned out!! Thank you Lisa

Paula was great and helped me purchase an in-demand Seiko that was just released (they have a very good selection of the seiko range). She was responsive and kind, all the staff were wonderful at well!

I had a wonderful experience from start to finish! The entire team was very knowledgeable of the watch I was interest in, and took the time to guide me through the sale. They explained all the features of the watch and sized it for me as well. I would (and will!) highly recommend them to anyone looking to purchase an Omega watch!

The staff is wonderful, and I was so pleased with my rings. I had the size of a few rings adjusted and a ring of my mother’s restored. They did a fabulous job!

This place is incredible! The owner is amazing, kind, and knowledgeable. The products are exquisite (love the watches). The service is helpful but not pushy. Other reviews mentioned being ignored. I never felt this way. Rather my space was respected, however, i knew my questions would readily be answered. This place is a real treat to visit with a very smooth, no pressure transaction process. This is how a jewlery store should be. Edit: Reza did it again. Made a childhood dream come true. James bond sub no date... So greatful!

Paula helped me and she was lovely, she made everything clear and even offered to gift wrap my purchase for free! 10/10 would recommend.

Casa D’oro made shopping for an engagement ring super easy. They were incredibly kind and knowledgeable and most importantly created an absolutely stunning ring! I would highly recommend them to anyone!

Everyone goes out of there way, every time to make a special time even more perfect. Thank you

Excellent service and love my new watch. We will be back!

Very helpful, knowledgeable, and professional. I spent weeks looking for the right watch and Paula helped me pick the perfect one from their gorgeous selection. Could not be happier.

BUYER BEWARE! I can’t think of a worse transaction that I’ve ever had in my life! Paid full retail (1200$) for a watch. The first watch they sent was broken, so I sent it back. The replacement watch came two weeks later with a scratched crystal and caseback. Now I’m getting ignored. It’s clear Casa D’Oro doesn’t value their customers! Already trying to sell the watch to get some of my money back.

Great online experience and communication with Paula. Casa D'Oro had a watch I wanted and was put on a waiting list. To my surprise a few days later the watch no longer was on backorder and Paula emailed me right away. Her communication and attention to detail was top notch. I highly recommend Casa D'Oro and commend Paula for her great customer service.

Just picked up a new watch from Casa D'Oro. Lisa was excellent, she was patient and gave great advice when it came to making my decision. They have a nice selection of Swiss and Japanese watches at many price points. Highly recommend.

It’s always a pleasure shopping at Casa D’Oro. The staff is friendly, very helpful, and professional. They have a wide selection of merchandise, everything to satisfy your wants and needs.

We had a absolute WONDERFUL experience!!! We were actually there for my sons hockey tournament. We have been thinking of getting a new ring and band. I stopped in and Paula Ferrante helped us with everything we needed. What I loved most about her was she was not pushy and she was very down to earth. WONDERFUL EXPERIENCE, and I can’t wait to get my new ring!! Thank you

Trusted for an out of state purchase and was very pleased from start to finish. Reza was very communicative and shipped the watch out promptly. Would do business again.

You probably don't need me to tell you this since all of the reviews are excellent, but this is perhaps my favorite watch shop I've ever been to, and if you look at my review history, I like watches, a lot. Chad and Reza might have between them the deepest knowledge of watches, antique to brand new, of any two guys I know. Sandi and the rest of the staff are a pleasure to work with as well. Their pricing is fair, and very upfront. There's not a lot of haggling, They tell you what they can do, and that's that. I like that approach. I hate to try to haggle, I just want to know the price. I've bought several watches here, from some lower end stuff, to mid-tier Seikos to Co-Axial METAS certified OMEGAS. They have tracked down hard to find OEM bracelets and such for me, and are working on getting what is now an antique Heuer quartz chrono from the 1980s up and running for me. PLUS they helped me make the perfect choice of diamond earrings for my wife for Christmas. What's not to like?

Even though this was my first time visiting Casa D’oro , Paula and Reza treated me like their recurring client. Not only have a huge collection to choose from, but they were very knowledgeable and helpful. Their team is outstanding. I will definitely buy again from the store and would highly recommend it.

Wonderful customer service from Reza, Cindy and others at Casa D'Oro. They were very responsive throughout my buying experience. I live in NJ, but Reza was great about securing exactly the Seiko GMT I wanted and arranging for shipment. Highly recommended.

Purchased a Seiko watch at Casa D’Oro that needed to be ordered. Reza and his entire staff were fantastic and made the process fun! Thank you.

I was directed here by a member of a watch forum that has dealt with Reza at Casa D'Oro a few times. Reza gave me a great deal on a great watch! The whole process was a lot smoother, cheaper, and faster (I received the watch about 3 weeks after initially ordering it, which was impressive since it wasn't in stock when I first placed the order, and it had to be shipped across the country) than I had expected. Thank you to Reza and Casa D'Oro for a phenomenal experience! It'll be...a while, before my next watch purchase, but whenever that time comes around Casa D'Oro will be my first stop!