Hot tub out since July, 2022. Still not replaced or operating Feb 5. Fees went up to over $92 individual membership. That's 14 higher than Lifetime Fitness Life which has much better year round facilities, pools and hours extensive on nights weekends. Delnor has location nothing else and their hours are awful for working people. High market price but treat members like we are meaningless. Staff repeatedly given no or bad info on hot tub return to service. The club is operating like a not for profit but charging over market prices. Really sad no respect for existing members.

Don’t get a comfy feeling about the ability to respond to a medical situation at Delnor Fitness Center because they are less prepared than XSport! My husband and I decided ti join Delnor and drop our XSport membership because we felt that with my spine disease I would be safer at a healthclub affiliated with a hospital. We also thought it was cleaner until I got an infection from the therapy pool but that is another story. Back to the medical response… This past Saturday my husband And I went to the club. I cannot do very much in the way of exercise because I have some nasty issues with my spine. I ended up having a severe pain episode as my vertebrae slipped out of place and was pressing on a nerve so I was unable to move well and just needed a WHEELCHAIR so my husband could get me to the car. We were told by both of the women on duty that the club does not have a wheelchair and they would need to call paramedics to get me to my car…Yes I am serious. Today I received a call from the club manager telling me they do have wheelchairs - three in fact - but the people on duty dis not know about them. Seriously - your two people taking care of the club do not know where wheelchairs are?(!!!!!). If they don’t get training on where the wheelchairs are what are the odds you will live if you have a heart attack or an accident that causes you to bleed significantly? Isn’t there a law requiring emergency training at health facilities? Seriously? Call ab ambulance to get me to my car in the parking lot of a hospital-owed healthclub?

NMDH&F Center does not make it easy to join with only one membership coordinator on-site daily. On a good day the coordinator might stay until 5pm. Some of us still work 9-5. Promotions only add another layer of inconvenience to the membership process, with the inability to post-date a membership (for 3 days), forcing potential members to make another trip to save $150. How about simply lowering your membership pricing for the convenience of your members and as a service to the community? If this wasn’t the only game in town, I would certainly be taking my business elsewhere.

Front desk (Erin) as well as vicky were rude and unprofessional when trying to add a family memebership. Stay away from this place!

The cancellation policy is predatory. They won't let you call to cancel because "it's a financial transaction, so it requires you to be there in person." (What?) So I went to cancel in person, and I couldn't because "membership isn't in today." I asked if I could just leave a signature with a note. "Nope, that's not our policy." They also don't prorate the cancellation, so this circus is costing me an additional full month at ~$90. Do you really want to give your money to an organization that's going to be this hostile towards you as a customer?

Good gym with great equipment. Great pool for lap swimming and also a warm pool for therapy. Many choices for classes both in water and on land. Exceptionally clean. Locker rooms provide more than 10 private showers, towels, soap, shampoo, spray deodorant, hair spray, many blow dryer stations. Like a resort! Also has a cafe with good soups, salads, sandwiches. This place is definitely worth the membership fee!!

Absolutely, the worst service and front desk person Vicky was a complete nightmare. Cancelling memebership because of her rudeness.

If you have to do therapy or anything like that, this is the place to go. It's not your regular health club where there's a bunch of kids. It's definitely for people with a lot of therapy plus health club experience, and people that want to get fit and healthy. Very clean, the help is very good. Looks beautiful inside and outside the locker rooms are beautiful. Swimming pool areas and therapy pools are great. Exercise areas are beautiful. I just started my cardiac rehab here and I will become a member I think.

Do not allow Dr. Lawrence Martin to perform any surgery on you or your family members. He performed a rhinoplasty surgery twice on my daughter and then offered to take her back a third time when he did not perform the surgery correctly the first two times. Her nose is worse than before. She will now need major reconstruction on her nose. He should be bared from the OR. I will pursue him within his professional organization. My daughter will need surgery by another plastic for the third time for a basic deviated septum repair. In addition, I paid over 10K out of pocket. Feel free to contact me via LinkedIn. Zero stars. Dr. Kathy Lynn McGovern Dunn, DNP, MS, PMHNP, RN

Ist Visit Only Wednesday. 05/19/2021. Very happy to try out my 1st Class Thursday 😀 05/20/2021(11:15-12:05)PM Strength (LITE. TRACY H.) INSTRUCT

Hot tub and sauna room being closed with no communication has been frustrating. When you ask about dates, nobody can provide and answer. GM should be fired immediately for poor communication.

Delnor is an outstanding place to workout and relax as well as receive outstanding exercise instruction and dietetic advice. It's difficult to find a health club with all of this to offer: Ashley A. is an exceptional trainer and extremely caring and knowledgeable RD who guides clients toward their goals in a systematic, positive way that produces truly sustainable results. The staff is always courteous and attentive overall... the facilities are very clean and always well maintained thanks to the manager, John and company. If you're looking for a Gold Coast experience without the Gold Coast cost right in the heart of Kane County look no further than Delnor! very thankful to have them around.

HORRIBLE attitude at the time of scheduling an appointment and later dealing with their payment process office. Also, when requesting my records to take to another facility they took like 6 weeks to complete. They are arrogant & rude.

Just such a judgment free zone, for all fitness levels and abilities. Truly feel the encouragement and the commitment from staff, coaches and other members. I'm eager to sign up and improve myself each class.

This was the best experience for a gym/fitness center in my life personally and worth every penny. A great ambiance. For a health club and great friendly members and staff. Very clean and just a pleasure to go there. Felt like a spa experience in the locker rooms to me too. I had to move and signed up for the Dekalb facility and it it horrible compared to Geneva. I feel like I am at a PlanetFitness there and Geneva was much more professional and executive type crowd. Older and mature not meat head and younger. Highly recommend Geneva location and highly don't recommend Dekalb.

So clean. A wide variety of well maintained equipment. Friendly staff. Knowledgeable trainers I really enjoyed going here.

Went for Cardio Echo Stress test. It was explained well and completed quickly. Everyone was friendly, efficient, and professional

The incremental cost compared to the incremental benefit of Delnor vs a Planet Fitness is hard to justify

Every person I came in contact with was professonal, patient, and kind. Best patient care. Just amazing

First class facility! Every machine you could ever need to accomplish your workout whether its free weights or rubber bands and everything in-between. Great friendly staff and happy members.... Join, you wont be disappointed.

Love how clean planet fitness is. There are plenty of machines and the staff is friendly and polite. Check in is so easy and fast. I really enjoy everything about this place

Saw the ENT department and they helped me out with all of my questions during my appointment. Very friendly and informative staff. Would recommend.

Nice place and helpful people.

Was a member since 2013- Cleanliness- Staff- Facility amazing! One of the best exclusive gym in Town.

Excellent doctors especially Dr. Johnson and her team of Doctors...

In for physical therapy for some knee problems (don't get old;)... Tim did an amazingly thorough initial evaluation and provides nuanced advice and pointers. Eric is friendly and good at pointing out how best to perform excercises. Very happy with my team

Went there for aqua therapy. The therapy pool was in an extremely closed in area. Between the 92 degree heat and so much chlorine it made your eyes water, I left feeling dizzy and unwell! To top it off we had to wear a mask in the pool! Could barely breathe! Won’t be returning!

Large, clean and well maintained facility. Staff is friendly and dedicated. Would recommend.

No respect for the customer. You have no rights. Employees can talk to you and treat you any way they choose with no accountability.

Great facility with 25 meter lap pool, steam room, dry sauna, & hot tub. Locker room provides towels, shaving cream, hair dryer, & the lockers come with their own lock. The workout facility has every piece of equipment for light lifting as well as free weights for those looking for a heavier workout. Great facility!

I work out what my doctor will let me do I like using the pools that's about all I do and the very kind and courteous very clean facility they do very good for taking care of us

This place is amazing and the people there are all really nice and helpful! They even have massage therapy packages! 😊

I had a great experience in a judgement free, very clean facility. The staff is wonderful and very helpful. The first time I felt comfortable in a gym WITHOUT Gym-timidation!

I workout there 5 days a week. The facility is very clean. I love the therapy pool.

“Yoga with Al” on Tuesday and Thursday evenings is my favorite. I feel completely rested and energized the next day. I sleep much better!!

As stated by others the cancellation policy is absolutely terrible. They take advantage of you, hoping that you will forget to come in and sign the paperwork so they can charge you $90 for nothing. I spoke with Bonnie who was extremely rude and unprofessional, not to mention non-helpful. Very very disappointed!!