This is a really nice gym. I’d say it’s the best I’ve been too! Not that busy but it’s got so many weights and machines. It’s triple the size of some of the places I’ve been If you enjoy the gym and want a place that’s they best your gonna get then go here. I’d travel to go here even if it was 20 odd minutes. I’m over 2 hours away now :( If your in the area and can travel here then go here. It’s the best gym and you guys who get to use it are lucky !

I paid 100.00 a month for family membership, asked to speak to manager on several occasional , no response . The pools where never available to use as they were constantly used for swimming. The only time you could use the pools were wednesday and and for a few hours on weekends. Not exactly family friendly . Now they are sending me demanding letters and threatening me with debt collection agencies. Not happy as no one has has bothered to even contact me back.

25 pounds for a day pass is not reasonable. I expect much cleaner and better facilities for this level of money. Staff were generally unhelpful, uninformed, and kept calling me Steve. My name is not Steve and I dont appreciate being called Steve repeatedly after clearly stating my name wasnt Steve. I found the whole experience confusing.

Membership fees are close to £50 per month, from which you would expect high standards throughout. Unfortunately this is not the case. The gym and classes are brilliant, but the spa is outdated and needs work. Steam room never works properly and often has a funny smell, the plunge pool has been faulty for well over 12 months, there are broken tiles throughout. The showers are weak and need updating. I understand that the pandemic hit businesses hard, but I feel as a member I'd like to see the membership cost increase used to improve peoples experience in the gym instead of the owners new ferrari outside.

I have my 3 children registered with M club.The main reason for joining was to take my kids for swimming. I pay monthly membership fee for my children and despite that we are unable to use swimming pool. Because it is mostly reserved for swimmimg lessons. All the prime time post school, whole of saturday and even sundays are blocked for members till 1530.On weekdays you can only go after 1830 and its so close to their bedrime that its not possible to take them do late on weekdays. Anyone looking for membership for children for use of swimming pool are better off booking the classes rather than this membership because you dont get anything out of it.total waste of money. I will not renew my membership. There are better and cheaper alternatives available.

Too expensive for the facilities and cleanliness. Pool areas are always dirty and closed off for members for various classes. Staff don’t wear masks or appear to clean anything. Now at Nuffield health which is far better all round.

Very unfriendly female staff became argumentative and rude when I asked questions was told you get a free pass for a friend when you join.. which is a good idea to recruit new people to join the gym. went to use it tonight and was just completely shocked with the sarcastic attitude I got I simply explained i that’s how I became a member I didn’t have no free pass cards I just came with my friend and signed some paperwork and they took my details and I was allowed in there was no promotion on it was around October time you just get a free pass when you join as I was told when I joined afterwards In the end I offered to pay for my friend and the staff member a female with brown hair refused us entry with a smug smile on her face when I have a full membership absolutely disgusting behaviour my friend runs a boxing gym with just over 200 members and simply wanted to try the facilities with the purpose of trying to get the majority of his athletes on to your books for the sauna steam room plunge pool and basic weight training what a loss that has has been due to one staff members who’s had a bad day I personally enjoy the gym that staff member needs to look for a new job more suited to her and what she’s into and what she enjoys the gym and training is part of some people lives weather it’s be sport mental health or weight loss last thing we need is people who can’t communicate as adults

Facilities are constantly broke and in bad condition, cleanliness is awful, nothing good to say about the place. Other members are constantly talking about how bad everything is for the price of £50 a month, it isn't acceptable. I joined for the hydrotherapy however there is always something that is not working, if not multiple things at once. Tiles are scummy and cracked, things have been broken for a year and still not fixed. Corridor to swimming pool often smells of urine. Sadly will be cancelling my membership due to the bad upkeep of the place...which is sad because I need the hydrotherapy but can't justify £50 a month for the state of it. Some of these reviews of it being 5 star can't be real 😳

Went to watch my granddaughter at a baby swim club. Very friendly and helpful staff. coffee bar available.

Really friendly staff on entry. Just a warning.. it's £20 each adult to swim and £7.50 for a 6 month old to swim for 30 mins (safety advice from doctors) so after putting all of our details on the system the receptionist remembered the learning pool was closed because something was broken. So we never got to go. Visited Fenton manor instead £5 each adult and £1.75 for baby

Great up to date gym with helpful knowledgeable staff. From beginner to advanced.

Tried to cancel my membership as coronavirus makes it unsafe to exercise with so many people under the same roof- hence the second wave, got threaten with bailiffs and debt collection as a standard response.

Poor customer service.

Gym fine. Showers and changing area could do with sprucing up. Pool; small but clean. My only problem is with the staff. Seems to be some weird inside joke where they deliberately get your name wrong for their own amusement. Not funny, and not professional.

Editing review as this gym has made significant improvement in quality! New treadmill machines, renovating downstairs gym space, opened cafe, pool and spa facilities improved! Ongoing developments but much happier with quality at present and feel now worth prices. Keep up great work M-club! Old review from 4 months ago: I’m a little disappointed by this gym at the moment. I joined over 2 years ago and was very happy at the time. However; the quality for price has absolutely gone down. The gym is VERY expensive, and the day pass fee is 25 pounds! Furthermore, they have not bothered to open the squash courts yet and they are all full of equipment too. The bathrooms and change rooms are very dirty - full of hair and a strange smell. I just think for the price, the quality has gone down hill. Unfortunate as very convenient for hospital staff. I think I will be leaving this gym in favour of Nuffield

Absolutely fantastic barbers. Dom cut my sons hair and made him feel very relaxed and made a fantastic job of his hair. The other barbers were lovely and friendly too , would highly recommend anyone to go here. Will definitely be our new barbers x

Well equipped and clean. Only downside is both squash courts are consistently out of action

Too expensive

Very expensive and want 2 months upfront.. Why??? Was a member there for years at total fitness

Activ8 is part of a network of council run centres. As a member of activ8 you are able to use all of the facilities across in Billingham, Stockton and Thornaby. The staff are great and the equipment is up to date.

I had Dave cut my hair and beard. He is very professional you can have a good conversation. The prices are very reasonable I will now not go to anywhere else

Use the pool for swimming lessons, cleanliness in family changing rooms has gone majorly down hill it can be smelly at times. They are having work done but the grime is not due to that. Some of the grids stick up and are dangerous, be careful by the family pool as extremely slippy and sloped.

Went on a day pass to check the place out. Quite expensive but they do have a pool. Equipment was relatively modern but not the cleanest. Barbers and restaurant onsite. Good parking. Strange experience with one staff member who kept refering to me as ‘Steve’, like all the time. I even corrected them a few times and said my name is Lenka, but they just replied ‘alright Steve’. Bizarre.

Worth the money. Newly refurbished equipment as of September 22. Brand new equipment. Clean. Staff are lovely. You never wait for a machine and then you have the hydrotherapy pool, sauna and steam room as a bonus. Some of the stuff breaks but seems to be fixed within the week usually. Never get kids in the way in the pool or sauna area because they aren't allowed. Never get kids in the way when you're working out because they're not allowed. Generally friendly members too, don't get too many gym bros sat on the benches reading their phone or groups of 10 of them hogging a station. Never even been to the festival park venue but I guess that's a bonus to membership too since that's only a few years old. It's pricey what with 40 to join and also locked in for a year (6 months on a corporate membership like public sector workers) but it's definitely worth the money. You've got more chance of sticking to it when you can turn up and work out without getting annoyed.

Huge spa & fitness. Good variety and quality of equipment in the gym. Amazing pools and love the jacuzzi/sauna. We enjoy our time in M Club. Approximate charges are £50/month, it’s a bargain if you are a regular.

Great location..Ample parking space . The staff and trainers are very nice and the facility has lots of equipment and activities to meet ones needs or goals..

Hi. I am joining the M club last year 2022 with my wife. And all good, many things to do 2 swimming pool jacuzzi cold sauna, dry sauna steam sauna, cold 🥶 basin. Gym for women gym for man plus yoga 🧘‍♀️ room amd boxing room with many items. And some more. It amazing. Free parking.

Staff are great very obliging. Swimming coach Robyn is fantastic. Nice and clean place. The only negative is it should be a family environment and the amount of bad language from the gym area is terrible and should be addressed. Public areas and people should be encouraged and reminded as such

Good nursery barbers Shop and huge gym facilities

I returned to the having been unable to visit for several months. The staff as always were friendly and happy. Always a pleasure to visit and exchange experiences.

Lucas did a great job looking after our son who has learning difficulties. Exceptional at his profession and we will be rebooking soon.

Awesome cut and awesome staff

Beat barbers I have ever been to. I have been using Dave and Luca for a few years now they are excellent. Lovely place ran by a lovely owner.

Stefan made my son Spencer feel at ease and was communicating great with him…the haircut was fantastic do I’ve booked my other son in on Friday 👍

I changed to MClub from another local gym. Although significantly more expensive, the range, variety and standard of equipment is far superior. The additional facilities; pool, steam room etc enhance every visit. Staff are helpful, not invasive, and the cleaning staff are exceptional. If your budget allows, you will not find a better gym in my opinion.

Bobos barbers is a high quality professional business. Dave is fantastic. Today I booked a last minute appointment for 2.30pm knowing I had an urgent dental appointment at 3pm. Dave delivered a great cut in record time to ensure I was happy with my cut whilst making sure I got to the dentists on time. All the staff are courteous, polite and professional and deserve to do well. Let’s hope this lockdown will do it’s job and be over quickly so that businesses like Bobos can get back to normal. Well done guys!👍

Dave gave my little boy a great first haircut, made him feel at ease with his fave Peter Rabbit!

Alex and the team run a great business here with a great attitude and all staff taking Covid 19 very seriously

Professional, friendly and a great haircut everytime!

Always a great cut and friendly visit

Best female barber ever TRISH

So the governments shut down gyms and despite paying an extra £25 to freeze my membership before the lockdown, ive been charged for 2 extra months now with no chance of a refund, £80 down the drain. To top it off the manager was extremely rude and condescending when i asked for any resolution. When i was going, the steam room was broken for months and so were many of the machines. Waste of money, AVOID

Terrible costumer service

Brilliant as always my son loves having his hair done here and lollipop after 😁

Very rude staff.

Always have a good experience at Bobos. Alex is always on time with appointments. Always have a good laugh and walk out with a slick hair cut. 👌

Absolutely cannot fault Bobo’s. My son used to find having his haircut extremely traumatic but the whole team are patient and work with their customers to get the best outcome. Getting my son’s haircut is an absolute breeze now - is even say he enjoys it!

Nice facilities and good range of classes

Great to have a 25m pool plus smaller pool for kids/ aqua fit. Friendly staff, clean and spacious changing facilities. Pool side could do with a face-lift to keep it up to date with the other areas that have been renovated.

Very good

Great place! Best pool in Stoke!

Good gym, great facilities

Nice facilities and nice staff

Absolutely brilliant gym with perfect facilities especially the sauna and steam room! The staff are all friendly and happy to help, I definitely recommend!

Not too crowded, nice pool and sauna room size. The MBar is a touch to end a hard session.

Yea, good,like it.shame the hydro was under repair work,out of action.Not bad for my first visit.maybe next time.

Very nice place Monday spin class ain't worth it though

Never thought a gym could be this amazing

Cracking place friendly people ideal for beginners like myself good amenities

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Superb gym with excellent facilities

Best gym in town

Nice

We took a family membership for a year. All facilities are excellent but found it very expensive as we don't use their facilities very often.

One of the biggest gyms around, spa pools, sauna, steam room and girly gym. Downstairs is reception and bar that serves food. 🏋️🏊🍽️

Great they are open again. Still the same Covid measures in place. Staff helpful, and keeping people right with the rules!

So well organised. I've left my old gym, I'm so impressed with the cleanliness, and the procedures in place to help combat Covid. Best one in the area

Had a good work out at the forum today One month is not long see all then guys

Very friendly staff and good facilities

Visit here every day all areas clean and tidy staff helpful when needed too.... Classes are epic all round great place now has little cafe too, 👍

Its a gym that functions for training purposes..

First rate equipment. Only negative would be that the showers have no power to them.It's like standing under a watering can.Apart from that no complaints at all.

It's a mess, never tidied up,equipment all over the place. Staff show no interest in maintaining the facilities. Only still go as it is handy for shops and busses

This is actually a decent gym. On the downside it is a very small gym and some of the equipment is a little dated now compared to much more upmarket gyms but its a quality local gym with everything you really need. Staff are helpful and changing facilities are clean. Would recommend.

Great gym, always a good work out! Machines are 👌🏻

Good but full of posers

Awsome gym

It's a gym

Amazing staff very professional and friendly lovely and clean too

Newly refurbished. Good value.

Great gym, friendly knowledgeable staff, loads of kit and nicely spaced out so you're not waiting for anything. Good facilities too.

Good all round gym and great range of facilities

Very expensive for none members but good facilities. Would be great to offer more affordable schemes for people who won't be able to take full advantage of a monthly membership.

This is my local gym staff are great plenty of loose weights and machines to use changing rooms spot on

Great gym. Good selection of equipment. Nice staff.

Clean friendly gym

up to date venue for all keeping fit

Staff are lovely & car park is great. My only issue is cleanliness. I go to this gym a lot & never see the machines cleaned. There has been a dried up piece of chewing gum in a treadmill cup holder for several months, I feel this alone proves the point that the machines are not properly cleaned. The machines are all really grubby & full of dust. The carpets are filthy, I never dare to do sit ups there and instead do them once I get home - not what you expect for an expensive membership. I feel a lot more money & attention has been given to the Hanley branch & Newcastle has been neglected, which is a shame as the membership costs are the same for both!

Fantastic place, no mither with parking and all the equipment is first rate. If you are committed to your health and fitness, then this is the place to go. Also the barbers (BoBo's) is superb and open to all. Parking is no bother, just drive on and park up and get yourself looking fresh.

I love this gym. Friendly, clean and so well equipped and organised. Now a member so e joying the fab aqua classes followed by relaxing use of spa facilities and a coffee in the cafe that serves a wide range of hot and cold snacks and meals. Perfect 😍

Overall I do enjoy being a member here. The only feedback I would offer is that with their new track system members should be allowed wifi to go on the site and tack progress

There are two M clubs around these parts, one in Hanley and this one in Newcastle. If it's a bigger range of equipment you're after, go to Hanley. If a swim is more your thing, come to Newcastle. They still have plenty of gym equipment but they have a better pool, an amazing large hydrotherapy pool, plunge pool, steam room and a sauna. Things are clean and tidy and everything's in working order.

Had a haircut for my son at Bobos by Dave, who is very friendly, and my son loves his haircut. Will definitely be visiting them again.

Excellent quality as usual was welcomed with a brew and even got a few extra minutes on sunbed added on for nothing so very happy. Thanks

Little boy goes swimming here seems ok I tried to join the gym but got no reply carpark always busy gym quite

Came on a day pass. The personnel very pleasant. Very impressed with what we experienced. We will be back.

Yet again, another great visit. They are always so lovely with my boy and his hair always looks wonderful!

Bobos barbers - friendly, professional, great quality cut. Our new favourite.

Good but could do with a major glow up like the one in Hanley. I feel like the cafe feels more like a restaurant and can do with a makeover with more lounge areas. They offer a great student discount though so great value for money compared to other health facilities.

very good, clean and tidy, could do with looking into the price for disabled people who can only us the spa and nothing else due to their disability but love coming staff are very helpful, pleasant, and always ready to have a chat

Again the disabled toilet no electricity so can't dry your hands and Don't know if the pull cable would work i let the staff know a couple of weeks ago

Great place, we go for the pool with our toddler. The family changing area is nice and functional especialy for a toddler that tends to run around, although yesterday only one of the hair dryers was working. Never too crowded.

I've been a member at M Club for 10 + years. The club has always been been good and appears to be getting better, their customer service and communication in particular are really good. Today I dropped my phone at the club and didn't realise until I got home. I rang the club and spoke to Millie who searched the gym and the car park and found my phone for me. She was polite, friendly and clearly effective - thank you Millie.

Amazing barbers, very warm and welcoming. We tend to choose Luca as I like how he cuts my sons hair but the whole place is a very nice place to be. Treats, iPad and a stress free cut!

Our little boy has always struggled with hair cuts and today was the most amazing experience with Luca and the team. Best haircut we have ever had with our boy, highly recommended

I have been attending this gym for 4 months now. It is clean and there is so much equipment to choose from. The staff are very helpful and friendly and always willing to help or answer questions about my training plan. It has a lovely atmosphere and the other gym members are super friendly and kind. I was worried that people would watch me while I worked out as I was a total beginner when I started, but I can honestly say I haven't felt uncomfortable AT ALL. Everyone has been super supportive and nice. I look forward to going to the gym and it has changed my life and overall health for the better. 🌟🌟🌟🌟🌟

Absolutely amazing barbers! Can’t thank you all enough for how good you all are with my son. He loves coming to get his hair cut now and I honestly never thought I’d see the day. He calls you guys his special haircut place!

Another good experience at Bobo’s barbers - the staff are fantastic with children of all ages and dispositions. Would recommend to everyone with a son who is nervous about a haircut, they are very reassuring and make it fun. Plus the cut itself is always good!

Absolutely fantastic service. My Son loves Luca cutting his hair. Dave is brilliant with my Son who has autism. Wouldn't ever go anywhere else!

Dom worked his magic with my little boy! So patient and understanding too. Will be back again for his next trim!

Clean, modern and friendly staff ! My son is 15 months and had a haircut today. He was very relaxed, they even had a tablet for him to watch. I would highly recommend.

Absolutely brilliant! My son, who is autistic and ADHD, had his first proper hair cut, he liked his long hair, but recently decided he wanted a whole new style! We were both nervous, but Dave was awesome, he was very chilled, and put us at ease straight away. He talked to him, and asked him what he'd like, supplied snacks and entertainment (Netflix), and was a bit out out when my son said "no" to clippers, he did a fabulous job. I can not describe how happy you've made us. Thank you so much Dave!

We visited Bobos today for my little boy’s first haircut. Dave was just lovely and absolutely brilliant with him- so patient and clearly so used to dealing with little ones. A great experience for us both!

Lovely gym, recently joined, I rate it one star, the fact that I have to pay £10 for my 9 year old, every time I take him for a swim. I think that it is totally unacceptable and not child friendly. Was told they’re no longer do kids membership.

The gym equipment is great lots of it and plenty of variety. The spa let's it down having used both sites now I thought the Hanley one was a bit rubbish, (locker rooms look knackered and always full of litter.) Spa lacking there. At castle the locker rooms are nicer but the spa is much worse. hydrotherapy pool is pretty useless and uncomfortable. At almost £50 a month I was expecting a bit of luxury but council run gyms 20 years ago were much nicer.

Good gym. Quiet enough in the day to enjoy without feeling watched or anything. Just need a little more tlc in some areas. But they are refurbing alot so can't fault it :)

Great experience for little mans first cut

Great Class run By Shaun The Hydropool is a must. The ladies changing room has it's own sauna.

Brilliant barbers! Lovley staff 😃. My son is on the spectrum, and he wouldn't go anywhere else because of the care and effort the team has shown him over the years

My son went for his hair cut with Dave he was amazing explaining each step and reassuring him 100% recommend

Great hair cut and beard trim by Dom as always. Best Barbers in Stoke 👌

Luca very kind, gentle and patient with my one year old who now has a beautiful smart haircut. Thanks so much.

We usually see dom but he no longer works there my little boy had his hair cut by Luca definitely worth 5 stars

Helpful staff. Good choice of classes. Easy access. Tired looking in some places but they are slowly renovating spa area. I really enjoy going to this gym

It's my special place to relax. The Acqua Aerobics, Yoga classes, and sauna/jacuzzi time are my favourite hours. The staff is very welcoming and friendly. I always recommend The M Club to all my friends and clients.

The gym is very well equipped and clean. The swimming pool was loverly with hydro pool and sauna and steam room also a plunge tub.

Our 5 year old is always so excited to have his hair cut and tells everyone that Luca is the best barber in the world. Took our 2 year old for his first hair cut today and Luca was brilliant with him. Would 100% recommend!

Absolutely fantastic place. Luca is so good with our son. He stayed calm the entire time. Taking it all at our son’s pace. He even at one point sat on the floor cutting out boys hair as that is where he felt most comfortable. We will definitely be back.

Great barbers!!!! Went that extra mile for me as I’ve only moved to the area originally from the south, feel like I’ve found my new future barbers now. Thank you ✂️ 💈 P.s big up the beast 💪

Absolutely amazing as usual, anyone who has a SEN child I highly recommend booking in with Luca, we wouldn’t go anywhere else!