Pizza Inn, Flacq Coeur de Ville image

Pizza Inn, Flacq Coeur de Ville

Restaurant Fast food restaurant Pizza restaurant

One of the Most Reviewed Fast food restaurants in Pont Blanc


Address

RP7F+WCG, Flacq Coeur de Ville, Central Flacq, Mauritius

Website

www.facebook.com

Contact

+230 413 6897

Price rating

$$ $$

Rating on Google Maps

3.50 (425 reviews)

Open on Google Maps

Working Hours

  • Friday: 10:30 am to 8:30 pm
  • Saturday: 10:30 am to 10 pm
  • Sunday: 10:30 am to 9:30 pm
  • Monday: (Christmas Day), 10:30 am to 9:30 pm, Hours might differ
  • Tuesday: 10:30 am to 10 pm
  • Wednesday: 10:30 am to 9:30 pm
  • Thursday: 10:30 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: pizza (45) service (28) delivery (19) order (19) staff (15) good (13) time (12) pizzas (12) Pizza (9) call (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Karisma F. 6 months ago on Google
    Good Delivery service. Pizza made by poonam is best 👌.
    3 people found this review helpful 👍

  • 2/5 F D p. 3 years ago on Google
    We didn't received plate on what we will eat On tissue is not good the pizza
    3 people found this review helpful 👍

  • 1/5 hema a. 2 years ago on Google
    Pizza Inn... The name pizza itself gives you the wanting to eat and enjoy... I'm here on this page to show my frustration and disappointment concerning the delivery system and ccustomer system poor management.Yesterday, I ordered pizza at 17h34 exactly from pizza Inn of flacq to be delivered. My main reason to try delivery was that one there was a promo going on and secondly my son wanted to eat a pizza from pizza Inn itself. Upon call the person taking my order informed me that to be noted they have only one rider for the delivery and it may arrive after 7pm or by 7.30pm. I agreed as my son really wanted a pizza. At 7.59 pm no pizza delivery in the horizon. Again upon call I was informed it will arrive as only 2riders working. Now I was getting a little bit impatient as my son was hungry. Still I tried to understand their situation. Between 7.59 and 8.30pm I exchanged multiple call with pizza inn of flacq getting the same answer that they are overloaded, only 2riders working. They do apologise and bla bla bla. Even telling me that they will work on their roster system and will put more riders on busy days to work when they have promos. I want to ask the management is it a customer concern that you do not have enough manning to handle demands on your promos days,. Does the customer has to know that you have only 2riders working for deliveries for the entire region of flacq. When you are having promos you should be expecting lots of demands and deliveries and such be ready on your manning and have an organised roster to handle the situation and take the challenge and not only the money of the customer.. My pizza finally arrived at 9.29pm.imagine ordering a pizza at 5.34pm and getting delivered at 9.29pm.Wow what a service... To note that every time I called they were only talking about the rider being busy and overloaded as have only 2 working. Dear management it's not the rider's fault that he's been working alone. It's your fault not to be organised and having an overview over your roster. Please next time don't blame your riders. And yes I have all proofs on my call logs at what time I called and got delivered. I do expect an apology as well.. Thank you. And please if you can't handle deliveries on promos days so please don't put it.. My bad... I believed in your institution. And yes please give proper information to your new recruite where is your head office situated and who is your corporate.... Very very bad service...
    2 people found this review helpful 👍

  • 1/5 Rinaldo F. 1 year ago on Google
    I visited this restaurant for a dinner with other two people. As soon as I entered I asked for a menu to choose my pizza because I had difficulty reading the ingredients directly from the billboard: I was told that they didn't have it. despite this we pretended nothing has happened, we ordered and went and sit at our table. In the meantime we were waiting for our pizzas to be ready, I decided to ask for 3 glasses: the staff answered me I had to pay for the paper cups. I couldn't believe to such an unfair thing, especially when I saw that people sitting at another table (they were local people, not tourists like me) they were provided with glasses. So why you didn't say to me I could have glasses for free instead of paying for paper cups, just because I'm a tourist? It's unbelievable. When our pizzas were finally ready, they were brought to us in two cartons instead of three (in one of which there were two pizzas stacked one on top of the other). But in this way how ever we could be able to eat, since the carton itself had to serve as a plate for each of us?. And finally, the icing on the cake... when we dared to ask for cutlery, we were told that no cutlery was available as there was not enough staff to take care of washing and let us having them available. So we have been forced to struggle and to complain in order to be served with dignity and to be able to eat our pizzas, with our own glasses, cutlery and carton. So at this point we could not help but laugh, at how incompetent and rude the staff could have been towards us, as well as dishonest about the issue of glasses. We laughed just as if we had been the victim of or ended up in a joke. So the only word it come in my mind to say about this restaurant is: shame. And since they use the colors of the Italian flag on the cartons of their pizzas for marketing purposes, I also tell you in Italian: VERGOGNA!
    2 people found this review helpful 👍

  • 5/5 pooja b. 5 months ago on Google
    Delivery on time and so hot. Really enjoy it.the kids loved it
    1 person found this review helpful 👍

  • 3/5 Manish R. 2 years ago on Google
    When it comes to offers promo I believe pizza inn is the best compared to others. I visited the branch that is located in super U flacq coeur de ville as it is near. Well during peak hours it's very crowded, went there last week as it was raining heavily there were many people queuing to order and pick up their orders. Delivery boys are so devoted to their work that did not wait for the rain to stop wearing raincoat they went out to deliver on time. Well I requested to fine in anc I was allowed after verification of vaccination card as per the rules. The lady at the counter was kind enough to advise on the promo deals and took our order. The staff over there are very hardworking, but I believe the need a better management as they are over stressed under pressure. They need to be serious when working directly with customers. I took a seat and kept waiting for my order,while many others came after me and they were served. It was quite a long wait when I went to the counter the order was already on the counter since long but nobody bothered to inform us. This ruined everything as we were quite hungry and waiting in this cold weather and the staff were busy chit chatting among themselves instead of informing me that my order is ready and I was served an almost cold pizza. This was my bad experience about the service. But the lady was kind enough to try handle the situation. Overall the pizza itself was very well prepared with generous toppings. Thankyou for serving us a deliciousand well garnished one. i believe if we were served warm it would be better. They are worth the price. Do give it a try if you are looking for promo deals they have promo almost every day. They also advertise the promo on Facebook and Instagram.
    1 person found this review helpful 👍

  • 1/5 Ashish Y. 4 years ago on Google
    Bad service had to wait like a dog
    1 person found this review helpful 👍

  • 1/5 Gesh R. 1 year ago on Google
    Worst service, amateur staffs who know nothing about hospitality. Ruin my dinner with my family. I order 3 medium pizzas 1 chicken tikka and 2 mayo chicken. They put 2 mayo chicken pizza in same box. I'm dining there how we supposed to eat it? So I ask one of the staff to put it in different box. She went it and she seem to be frustrated because I told her to put it on different box as it's not an take away. When she came back I ask her if I can get some knife and forks she replied we don't have because all of it it's dirty. There's no one to wash it. Well to be honest that's not my problem I'm a customer and I wanted the knife and forks you are not supposed to tell the customer that's no one can wash it.in my opinion if there's no one she could go by herself to do it. It's won't take hours to wash 3 knifes and forks. Bad service pizza Inn.
    1 person found this review helpful 👍

  • 1/5 Kissy C. 1 year ago on Google
    Very poor delivery service. Ordered pizza for work on Thursday for Friday. An hour before delivery confirm order. Still they were late by almost 30mins. I don't recommend delivery.
    1 person found this review helpful 👍

  • 1/5 adiilah t. 4 years ago on Google
    Rude staff... Can leave you mid order and go do something else and come back later to take remaining order. Lack of good customer service skills. The staff expect us to eat without plate. Took time to take order and bring us the pizza but did not take time to ask if we want our bills, it's like as if she wanted us to leave asap. It was disappointment served... without plate
    1 person found this review helpful 👍

  • 1/5 Erwin A. 3 years ago on Google
    Very disappointing of the service of today .being there after so long. The restaurant is not well cleaned chairs dirty... found hair in my pizza no appologise from any Manager or Supervisor.
    1 person found this review helpful 👍

  • 1/5 mahesh g. 3 years ago on Google
    Very very BAD delivery's service.. Not respected Time. Always saying delivery boy on the way. 👎👎👎👎👎
    1 person found this review helpful 👍

  • 1/5 sauvi c. 1 year ago on Google
    Hello kindly note that Pizza inn is one of the worst outlet of pizza that you have. I ordered two medium pizza and the lady told me that I will need to wait till 13:30 for delivery, I accepted. But it is nearly 15:00 and when i call to ask they say there is no rider at the moment, they will deliver soon but im still in wait. Normally my pizza was supposed to be delivered at 13:30. Don’t you think that after 1hr30 the pizza will not be of the same quality if it was delivered on the said time. I don’t know if the management reads these reviews but guys please provide the services needed as we are paying for this.
    1 person found this review helpful 👍

  • 1/5 Mr R. 1 year ago on Google
    Ordered pizza at 17.00. delivery expected at 19.15. received pizza at 20.30. both delivery boy and call operator telling all kind of lies. Received pizza it was super cold. Worst experience for a food delivery. Will never order again neither will recommend anyone your service. Ran ene service met ban dimoun competant pu travay. Si pena fiel pu fer delivery pas fer pan publiciter mensonge pu couyoun dimoun. Mari lahonte sa
    1 person found this review helpful 👍

  • 4/5 Pinky M. 4 years ago on Google
    Like his promos...buy one get one free...n I just love his chilli extra hot sauce
    1 person found this review helpful 👍

  • 5/5 khadijah p. 4 years ago on Google
    I always love going there...one of the best pizzas i ever ate..very deliciousand juicy...it brings water in mouth just by it's aroma...the service also is great...😁😁
    1 person found this review helpful 👍

  • 5/5 Allamootoo A. 5 years ago on Google
    (Translated by Google) Great (Original) super

  • 5/5 Avishek J. 1 year ago on Google
    Best place for nice & fresh Pizzas Good quality food Welcoming, simple & humble staff

  • 5/5 Jason R. 5 years ago on Google
    Pizza variety are good and tasty.

  • 5/5 Tisha T. 5 years ago on Google
    It's a really nice place

  • 5/5 Shirin J. 5 years ago on Google
    Yummy

  • 2/5 Mohamed Reza O. 5 years ago on Google
    Take away are serve cold

  • 4/5 Jason L. 4 years ago on Google
    (Translated by Google) I highly recommend this pizza in because the service is very good! It also serves very well pizzas are very good (Original) Je vous conseille vivement ce pizzas in car le service il est très bien !On y mange également très bien les pizzas sont très bonnnes

  • 1/5 Ghanshnee T. 2 years ago on Google
    Unfortunately a minus star doesn't exist as the food outlet at Kendra doesn't even deserve one star. Today, instead of VEG lasagna I was served chicken lasagna. Instead of apologising or even being considerate about the situation, the Manager said what was the big deal about this? I shall never ever recommend someone to eat at this outlet again. No customers deserve such treatment.

  • 1/5 Nitish P. 9 months ago on Google
    Very very bad service, no kindness, no respect from the staff, very rude. using cheap ingredients and charging a high price. There is table but no option to dine in. It's better to remove the table from there. Instead of fooling clients.

  • 2/5 Kanishta L. 2 years ago on Google
    Food was good but very low customer service. we asked for glasses and they told us that we have to buy paper cup but later on witnessed that other customers had the priviledge to glasses. That was really unfair

  • 1/5 Naes L. 2 years ago on Google
    IF No star was an option I would have choose it dont ever order at Pizza Inn Flacq My Ma order a Crammed Crust Saussage but it was raw....pls do the necessary cause its a shame that the service of quality is not good I hope u change 4 the better

  • 4/5 Emmanuel C. 6 years ago on Google
    Very nice place. A bit crowded during peak hours. Had to wait for a table. Great service. Excellent food. Although the bbq wings were really tiny. The jumbo fries with peri peri is shown as well as a double deck chicken mushroom pizza. The first deck was loaded with the chicken and the top was covered with cheese and tomatoes. The drinks were fantastic. Theres a terrace for hot days or you can chose to eat indoors. Plenty of parking space thanks to the commercial center its in.

  • 5/5 Nima B. 3 years ago on Google
    Got the delivery on time , the delivery boy was very kind and the pizza was so delicious like Always thank you so much 🍕🍻

  • 1/5 positive r. 2 years ago on Google
    One 0.5 coke Rs 60 okay nice. 1 hr to get a pizza very nice👍.

  • 1/5 Hd S. 2 years ago on Google
    Worst food.Do not recommend at all..went there for husband birthday it was the worst food we could had for a special day.

  • 1/5 Ludovic G. 9 months ago on Google
    If I could give zero star rating, that would be my choice. Pizza with sausages worst experience.

  • 1/5 soowamber k. 1 year ago on Google
    Not as expected in photo the pizza seem beautiful and tasty when receive it is cold and dry no cheese definitely worse service for delivery additionally promotion doesn't mean that the quality also should be reduced also if can't handle too many orders it is preferable not to do so

  • 1/5 flaminia f. 1 year ago on Google
    The pizza itself is one of the worst that I ever ate in my whole life. Just for a classic Margherita it tooks one hour and 45 min to arrive. The pizza was cold and not eatable, I give it to the dog outside

  • 2/5 elisha m. 1 year ago on Google
    promotion always gud. pizzas are below avarage. servise need to improve.

  • 5/5 Andee M. 1 year ago on Google
    Promos on all days of the week offer very good value. Product quality is good, fresh ingredient. I enjoy my visits to Pizza inn.

  • 5/5 letitia d. 1 year ago on Google
    Good environment to eat with family Cashier was very welcoming, and took my order very quickly and also proposed me with their new sausage crust which was very good, pizza was well made and i got my order within less thann 10 minutes. Am very eager to come again to your flacq outlet.

  • 4/5 Venisha V. 4 years ago on Google
    Pizza promo on Tuesdays are really worth the money

  • 3/5 legendary gaming z. 3 years ago on Google
    Bad delivery service

  • 3/5 Atilesh P. 4 years ago on Google
    Amazing pizzas. They also offer home deliveries. But during Tuesday's, home deliveries take a lot of time and they don't pick up the call.

  • 1/5 Neeraj Aashiq Gohee - Shanti R. 5 years ago on Google
    Service is too slow and service staffs always lost to the guest service and attention. They even don't know that the guest needs anything or not. Staffs has to be well trained about services and customer care. They needs training about service and attention to the guest.

  • 1/5 S N. 5 years ago on Google
    As a food critic, I rate this place as miserable as pizza place can be. Service is extremely slow and the waiters do not use polite language, there is no proper way of conduct. Food is average, there's nothing I'd recommend. Only if you're starving I'd recommend you this place...If ever you plan on having food there good luck !

  • 1/5 Avneesh G. 4 years ago on Google
    As a pizza lover im very disappointed...good food but bad staff .about 20 calls rejected. Not even a call back ..the line not even busy ...last time call they said too late and they dont take orders this hours.

  • 1/5 daveesen r. 5 years ago on Google
    Staff not professional at all!! Even when the pizza was ready, they told u it's not and when I went to find for myself, it was ready since 15 mins, I've waited for 35 mins and we were the only table waiting!! The staff were just talking among themselves, laughing but not bothering whether there were clients or not. Wow Pizza Inn!! What a staff you have at flacq Fortunately it's not the case at phoenix, there the staff are really great!! For the management, I was there on the 6th of January at 16h30, thanks in advance for your input.

  • 1/5 Sanjeeta R. 3 years ago on Google
    Ordered pizza at 1715 to be delivered at 1930 but at 2030 still no delivery. Called them, they told me its on its way at 1950 but still no pizza and they are not picking up the phone now...

  • 1/5 Tanisha J. 3 years ago on Google
    Very bad delivery service! Your workers do not know their responsibilities Disappointed👎

  • 1/5 dishti S. 3 years ago on Google
    Very bad service....didn't get my order on time....they took two hours to deliver.

  • 2/5 Mike steward P. 4 years ago on Google
    (Translated by Google) Too much too much waiting. Obviously lack of staff. Otherwise the taste is not bad. (Original) Trop trop d'attente. Visiblement manque de personel. Sinon le gout est pas mal.

  • 2/5 Gohan B. 4 years ago on Google
    The table is broken need to fix it

  • 1/5 Francessca F. 4 years ago on Google
    Horrible place,0 for customer service,waiters were rude and were in a hurry to shove us out of the restaurant

  • 4/5 Nicola C. 4 years ago on Google
    Staff are welcoming

  • 3/5 Kris S. 4 years ago on Google
    Cool place to eat pizza.

  • 5/5 Teesha T. 5 years ago on Google
    Good

  • 5/5 Vish F. 4 years ago on Google
    Friendly atmosphere

  • 5/5 Sehrose B. 4 years ago on Google
    Yummy food

  • 4/5 YOGEESH R. 4 years ago on Google
    Decent pizza

  • 5/5 Aariz N. 4 years ago on Google
    Nice place

  • 5/5 Алка �. 4 years ago on Google
    Superb

  • 2/5 Abhi N. 4 years ago on Google
    Service quite bad. Waiters tend to hide in order not to serve. Cashier quite rude

  • 4/5 Yaasir M. 4 years ago on Google
    Top food

  • 3/5 Ashley T. 4 years ago on Google
    Need more varieties

  • 5/5 Pawan C. 4 years ago on Google
    Amusing

  • 3/5 Max P. 4 years ago on Google
    (Translated by Google) In Mauritius it is difficult to find a good pizza outside the 5-star hotels. Here in flacq as there are no Italian restaurants we eat decently only here. (Original) A Mauritius è difficile trovare una buona pizza fuori dagli hotel a 5stelle. Qui a flacq non essendoci ristoranti italiani si mangia decentemente solo qui.

  • 1/5 Rose R. 3 years ago on Google
    Undercooked pizza dough.

  • 3/5 Vishakha L. 4 years ago on Google
    Unfortunately spinnas is not available in Flacq

  • 4/5 JHURRY VIJAY A. 4 years ago on Google
    Very nice 😎


Call +230 413 6897 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Halal food
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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