3/5 Najaah A. 3 months ago on Google • 232 reviews New
A
Mixed
Experience
at
Chelsea's
Cup
and
Cafe
My
sister
and
I
visited
Chelsea's
Cup
and
Cafe
for
brunch
with
five
kids,
and
while
the
breakfast
options
were
limited,
the
abundance
of
eggs
and
chicken
didn't
quite
compensate
for
the
absence
of
fun
items
like
pancakes.
The
lack
of
kids'
menu
was
a
significant
drawback,
forcing
my
sister
to
settle
for
huge
portion
for
the
kids,
while
I
opted
for
a
single
chocolate
croissant
for
my
four-and-a-half-year-old,
leading
to
unnecessary
waste.
The
oversized
shakes
for
kids
contributed
to
additional
food
and
drink
wastage,
which
was
disappointing.
Despite
the
decent
service,
there
were
delays
in
getting
the
food
to
our
table,
and
a
reminder
was
needed
for
my
child's
single
chocolate
bread
order.
While
service
was
acceptable,
the
experience
lacked
the
wow
factor
that
makes
a
place
memorable.
The
food
was
basic
and
failed
to
stand
out,
making
it
questionable
whether
we'd
recommend
it
to
friends
and
family.
Furthermore,
the
receptionist's
indifferent
attitude
left
a
negative
impression
on
our
overall
experience.
In
the
customer
service
industry,
a
friendly
demeanor
is
crucial,
and
unfortunately,
this
was
lacking.
In
summary,
Chelsea's
Cup
and
Cafe
provided
an
okay-ish
experience,
but
with
limited
breakfast
options,
lack
of
a
kids'
menu,
and
indifferent
customer
service,
it
missed
the
mark
for
creating
a
lasting
impression.
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