Featured Reviews


Frequently mentioned in reviews: bubble (10) milk (10) drinks (9) ordered (7) drink (7) service (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 A V W. 1 year ago on Google
    Super nice bubble tea and really helpful lady!
    15 people found this review helpful 👍

  • 2/5 Vaman G. 1 year ago on Google • 348 reviews
    Quality of drinks very questionable. I had an almond milk tea and it tasted very plain, without any natural or any artificial almond taste. Such a shame.
    1 person found this review helpful 👍

  • 1/5 Shuaib B. 5 years ago on Google
    Just about the worst experience, I ordered a grapefruit milk tea and they didn't have it so I ordered a strawberry milk tea. In the end I received a strawberry fruit tea and when I told Sunita and Mellisa they said I ordered fruit tea. Also when I told them I ordered grapefruit milk tea before and they said they didn't have it I then ordered a strawberry milk tea sunita said here grapefruit is a fruit and it's grape not grapefruit. Shes telling me grapefruit is grape... Really annoying staff
    3 people found this review helpful 👍

  • 3/5 Tamara N. 8 months ago on Google • 96 reviews
    Pretty average bubble tea nothing special honestly, had to wait around 15 minutes to get our order but it was overall okay.

  • 1/5 gahchoung 4 years ago on Google
    Visited the Cuppa @ Plaisance mall today and had an oreo drink which was just disgusting , tasted like crushed ice with a dash of milk , when complained was informed that its the way it is. Threw the drink away, was just a waste of money.
    1 person found this review helpful 👍

  • 4/5 Aisha A. 4 years ago on Google
    (Translated by Google) A great experience but the place was busy and there was no explanation for some of the drinks on the menu The mohito / limon, mint, crispy snow and the glistening grains were tried and it was delicious but the amount of sugar was a little too much (Original) تجربة رائعة ولكن المكان كان مزدحم ولا يوجد توضيح لبعض أنواع المشروبات الموجودة في القائمة تم تجربة الموهيتو / ليمون ونعناع وثلج مجروش وحبيبات الجلي وكان لذيذ لكن كمية السكر كانت كثيره قليلا
    1 person found this review helpful 👍

  • 1/5 Ridwaan Abdel H. 5 years ago on Google
    (Translated by Google) Ordered Kitkat got Nestum & Weetabix. Stubborn unwelcoming staff (Original) Ordered Kitkat got Nestum & Weetabix. Stubborn unwelcoming staff
    1 person found this review helpful 👍

  • 5/5 Mario L. 5 years ago on Google
    Very welcoming place.
    1 person found this review helpful 👍

  • 2/5 Durshana B. 11 months ago on Google • 18 reviews
    Really appreciate the atmosphere where Cuppa Shop is at Caudan Waterfront. But the service with itself is very low. The drink is not as good. The lady staff is rude. The overall service can be 3/10, worst bubble tea ever i have .

  • 1/5 shubham_97 4 years ago on Google • 18 reviews
    The quality of the drink was very sub-par, definitely not worth its price and most of the drinks I wanted to try from the menu was unfortunately unavailable. I don't know if it's always like that or I was just there on a bad day. You could find better bubble teas elsewhere, I would recommend to avoid this one.

  • 1/5 Porrovechio L. 8 months ago on Google • 11 reviews
    Horrible service.. there is only one person working as cashier and making drinks. She didn’t have change of rs 100. Paid rs140 for this..it’s filled with ant , is not even cold, tapioca taste like it have been cooked since days before and it tastes like drinking sugar itself , very sweet. Horrible

  • 5/5 Hanseenee 5 years ago on Google • 6 reviews
    The drinks are great. However, the service is shocking. While preparing my drink, one of the girls there drank the remaining of the drink that I ordered from the shaker's cap. I mean, she could have at least done it after I left the counter 😕

  • 2/5 BENSON H. 2 years ago on Google
    Not recommended anymore. The bubble tea is not the same as it was. 😕

  • 4/5 OCEAN G. 5 years ago on Google
    (Translated by Google) Yemen (Original) Yaman

  • 5/5 Gilbert 4 years ago on Google
    (Translated by Google) Surprising (Original) Surprenant

  • 1/5 Aaliah B. 5 years ago on Google
    Horrible customer service, need a lot of improvements. They never get any orders right, I got a strawberry fruit tea when I ordered strawberry milk tea... I strongly don't recommend anyone to waste money on their drinks.

  • 5/5 Dee L. 4 years ago on Google
    Brilliant little place very handily situated just outside Caudian shopping centre. Loved the teas and grateful to the person serving for help with the currency when we visited (as Brits abroad getting used to Mauritian rupees!)

  • 1/5 Franklin v. 4 years ago on Google
    The worst ever bubble tea i have had.... A milk tea with made without enough milk ...and a frappuccino that never tasted like a frappuccino!!!! I would rather call it a water bubble tea😆😆😆😆😆😆😆😆 i would recommend CHATIME instead 🙂

  • 5/5 Patricia M. 4 years ago on Google
    (Translated by Google) Very beautiful place. Very nice people. (Original) Muy bello lugar. Gente muy agradable.

  • 2/5 Ashley W. 4 years ago on Google
    Very bad tea n dirty one as well very exensive... Unsatisfy

  • 4/5 Atilesh P. 4 years ago on Google
    Giving a 4 star because the bubble tea is worth it. Staffs are very friendly especially the one at Caudan Waterfront. However the only buzzkill is they take quite a long time to prepare the bubble tea and at times some flavours are not available.

  • 1/5 Miss L. 3 years ago on Google
    Staff at waterfront shop lacks in professionalism and is EXTREMELY SLOW. Took about 20mins to prepare 2 drinks. Drinks were great last year, average this year. Most of the advertised drinks are not available.

  • 1/5 Yus L. 3 years ago on Google
    Asian lady at the Caudan Waterfront stall has a bit of an attitude problem or a language barrier issue.

  • 5/5 Dhanesh G. 7 years ago on Google
    Nice drinks

  • 2/5 Ravi S. 5 years ago on Google
    Didn't quite appreciate

  • 3/5 dheeraj b. 4 years ago on Google
    Was alright

  • 3/5 Yas J. 5 years ago on Google
    R.A.S

  • 5/5 leena H. 4 years ago on Google
    Very good tea

  • 5/5 Luke de A. 4 years ago on Google
    Good prices and decent boba

  • 1/5 Yeshna L. 4 months ago on Google • 1 review
    Bubble tea was not good l buy a macha milk tea, and always there is no chocolate for the Bubble tea

  • 2/5 Beatrice L. 2 years ago on Google • 1 review
    The bubble tea is somewhat good but the service is mediocre. One I asked for a Tiramisu and was told there weren't any, when the pot was still clearly 1/4 full. Next, I came in one day when they were eating/counting money and one girl came to attend me. When I ask for my usual, she told me that they didn't have anything in Regular and that they only had Large. I used to drink there because it was okay and in the middle of Port-Louis, but with this kind of service, even I won't go anymore. You seriously need a crew formation for your teams all over. Or at least pay them more so that they can at least look like they are enjoying their work?


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Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
  • Service options
    • ✓️ Takeaway

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