PAUL image

PAUL

Cafe

😐 Food and service are good but the place is very small People often mention good, service, staff, coffee, order, nice, Paul, Service, Bagatelle, great,


Address

Bagatelle – Mall of Mauritius Moka 80832, Moka, Mauritius

Website

www.paul-bakeries.com

Rating on Google Maps

3.80 (375 reviews)

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Working Hours

  • Friday: 7 am to 10 pm
  • Saturday: 7 am to 10 pm
  • Sunday: 7:55 am to 6 pm
  • Monday: (New Year's Day), 7 am to 10 pm, Hours might differ
  • Tuesday: (New Year's Day), 7 am to 10 pm, Hours might differ
  • Wednesday: 7 am to 10 pm
  • Thursday: 7 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: good (24) service (17) staff (14) coffee (12) order (10) nice (8) Paul (7) Service (7) Bagatelle (7) great (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Mohammad 3 years ago on Google
    Food and service are good but the place is very small
    5 people found this review helpful 👍

  • 4/5 Jojo Z. 1 year ago on Google
    We went there for breakfast... The serve all day breakfast which i really really liked... Their coffee options are enough too and they're really good... Food portion sizes were good and the staff well behaved... The food choices were also good... And especially the sweet options were good and plenty... Overall totally recommended!!
    4 people found this review helpful 👍

  • 4/5 Shellyana L. 1 year ago on Google
    The pistachio éclaire was exquisite. The fillings were so flavourful. The raspberry tarte was also good also. Paul has opened stalls in the mall where you can sit and have a tea or coffee. Cool atmosphere except it is too open. Prices are okay. Sofas are comfy. Friendly staffs.
    4 people found this review helpful 👍

  • 5/5 Walter B. 8 months ago on Google
    Can't go wrong with Paul... Great coffee and good good. Service was fantastic this time
    2 people found this review helpful 👍

  • 5/5 Ashley Guness (. 1 year ago on Google
    Best coffee place in the whole Island of Mauritius. Won't be disappointed.
    1 person found this review helpful 👍

  • 5/5 Ritesh B. 4 years ago on Google
    (Translated by Google) PAUL @ Bagatelle (Original) PAUL @ Bagatelle
    1 person found this review helpful 👍

  • 3/5 Pritish A. 1 year ago on Google
    Food is generally good but you don't have all the options you would get in a PAUL outlet in France or elsewhere. And sometimes items go missing from their already restricted menu. For example on one recent visit I could not even get an iced cappuccino even if it had been heavily advertised on their social media accounts. Service is fast.
    1 person found this review helpful 👍

  • 4/5 Bronwyn D. 1 year ago on Google
    This is one of my favourite restaurants for meeting up with friends. It’s location is central which means one can meet people from the North if you live on the West coast. It’s about halfway. Its location also means I can do other shopping before or afterwards. Numerous items on the menu are not available due to shortages but their patisserie section is always plentiful and they serve delicious salads. The restaurant is cool and tastefully decorated like the Paul’s that is familiar to those who frequent their franchises. It is classy without being pretentious. Staff are friendly but seating is limited and service is slow, so go early and be prepared to wait on busy days.
    1 person found this review helpful 👍

  • 5/5 Yamini M. 2 years ago on Google
    Superb service.. Blueberry tart and Blueberry cheese cake are the best.. Nice service Black forest cake is wonderful
    1 person found this review helpful 👍

  • 1/5 Phia 1 year ago on Google
    Very disappointing experience at the Bagatelle kiosk. Took forever to order because another customer was struggling to pay due to card machine error. Staff could have mentioned that they had no working card machine to other patiently waiting customers which wasn’t clear beforehand. Instead the guy took my order, packed it all up and then proceeded to tell me that I’d have to queue up at the cash machine to pay in cash. 9 months pregnant and was in a big rush (which I had also mentioned before!) .. so no thanks..! Staff should have mentioned this before to easily avoid inconvenience - had to leave my lunch and consequently didn’t have time to go elsewhere - no apology of course. Not in a hurry to return! Pathetic way to handle it in the circumstances. Could have at least let me take the tiny cake on the house considering we go there all the time.
    1 person found this review helpful 👍

  • 4/5 Katty C. 5 years ago on Google
    The cakes are good. Nice place to have breakfast. Cozy atmosphere
    1 person found this review helpful 👍

  • 1/5 Vidhya N. 9 months ago on Google
    Bought 3 sandwiches at Bagatelle, near MCB ATM. Worst food experience I could have had. Mozzarella sandwich was soggy and the2 smoked marlin sandwiches - 3 very thin strips of of smoked marlin sitting on dried up lettuce. And at the price of Rs200+. Either you have become money minded, or your employees don't bother about the quality of food served. Much better at Super U Grand Bay. A huge disappointment and waste of my money because the food was good only for the bin!
    1 person found this review helpful 👍

  • 5/5 Light W. 4 years ago on Google
    Best coffee shop and restaurant I've visited in a while. Highly recommended. Very worm and friendly staff with great service.

  • 3/5 C C. 9 months ago on Google
    This cafe is located inside bagatelle mall. Seating is limited, but this cafe appears to be busy. My latte had too much milk foam, the milk was steamed too long, but they offer a good amount of pastries to go with your coffee. If you manage to find a seat here, it’s a nice atmosphere to watch people coming and going.

  • 3/5 C L. 4 years ago on Google
    I am surprised to see numerous bad reviews here. I went there around 3-4 times and service has been ok, it was not excellent but it was fine. The savoury food does not hit the spot for me. It tastes good but there is nothing that differentiates itself from the rest. Baguette with cheese and ham is a classic but for the price you pay, you might make it yourself. Now, the cakes are quite good and probably what saves this place. The cheese cake is yummy, the cream cheese is not its own, it is clearly mixed with some cream and a generous amount of sugar. The éclairs are beautiful, though I feel for Paul's calibre, it could have been with some craquelin. Overall, i think it is ok. For the mauritian market though, I do feel a slight reduction of approximately 10-15% would have made it more accessible to the general crowd.

  • 4/5 Jennifer F. 4 years ago on Google
    Invariably something is not available from the menu. But Love the hot chocolate and the chocolate cake

  • 4/5 Shirley P. 4 years ago on Google
    Good food and great service 👍.

  • 4/5 Azhar 4 years ago on Google
    Old: One of the best cakes and pastries on the island. Now switching to 4 stars because taste and service have really deteriorated. Just called for an order and had a guy take my order consisting of French pastries in English with an Indian accent. Couldn't even explain properly what I wanted to buy without repeating myself. The macarons which to me were one of the best on the island have now become less than average tasting. They're not delicious at all considering the price. Service and quality now needs improvement.

  • 4/5 Kevin M. 3 years ago on Google
    Good service, welcoming staff and great food.

  • 1/5 Junaid C. 4 months ago on Google
    Very bad experience encountered at Bagatelle. We were there for lunch, have waited for 15mins to get the menu card and still not received. While other guest just arrived, in less than 10 seconds they have already got their menu card before them while we were still waiting to receive the card. We were blantantly ignored and foreigners were given more importance, though i wonder why is it because you charged foreigners a different price or something ?!, I consider this to be plain racism. And you should train your employees a bit more thouroughly how to handle rush hours and not discriminate between clients.

  • 5/5 Jeni R. 4 years ago on Google
    Amazing food! Professional approach!

  • 4/5 Kim G. 4 years ago on Google
    good for quick early morning meeting

  • 2/5 Kevalen M. 7 months ago on Google
    Very unpleasant experience at Paul Bagatelle, which occurred twice on separate days. My order was utterly messed up by the staff. I placed a number of orders with one member of staff, but I ended up getting everything wrong. During the busiest lunch hour, the staff appears drowsy and pays little attention to the orders of the customers. The fact that the staff brought out the bread I had ordered, preheated the food, and did everything else but box it or even put it on my list as instructed astounded me. I discovered that the employees had forgotten to deliver the food I had ordered when I got home.

  • 5/5 Aya S. 8 months ago on Google
    Was searching everywhere for cappuccino with almond milk. Apparently, this is the only place where it's being served.

  • 5/5 Emmi P. 1 year ago on Google
    I visited yesterday the Paul's store (the actual shop). They have a terrace outside where they don't serve. You can order at the counter and they make you a ToGo pack which you can take outside and seat yourself. Next to the terrace is a dining room where you are seated and served at the table. That confused me first because I tried to order at the counter but wanted to sit inside as I didn't want "ToGo". As a result I waited in the wrong line until one of the staff explained. I ordered yesterday an Espresso Macchiato, a Cappuccino, a chocolate Éclair and an almond tart. Today a Macaroon. Everything was prepared professionally and the cakes tasted very good and authentic. The server was kind and attentive.

  • 5/5 Rayhan H. 2 years ago on Google
    Amazing place. Amazing food with great dessert with lots of flavour with a classic French style

  • 4/5 Tulasi Shiva Kalyan V. 1 year ago on Google
    Food was nice and yummy.

  • 1/5 Raj I. 4 months ago on Google
    Went in to have breakfast, the waiter indicates the place is full. I asked him if I can wait until a spot is opened. I asked him to let me know when the table is vacant. He never came to let me know and people who came after me was getting in. His name was Dylan. Poor customer service.

  • 4/5 Tamara N. 9 months ago on Google
    Was just window shopping but everything looked so nice and freshly made, would definitely like to try.

  • 2/5 Iman Malika S. 1 year ago on Google
    Often come to order a Caesar salad, but the quantity is very limit, giving that the other outlet in Grand Baie serves double in size literally. Service could also be a lot better.

  • 1/5 kenny lim l. 1 year ago on Google
    Very unprofessional. Posted on facebook Delivery throughout the island. Taking my order on messenger. Then i called them to confirmed my order and one member told me that we don't do delivery. Is this truly PAUL INTERNATIONAL? Really disappointed

  • 3/5 Arzina C. 1 year ago on Google
    The food was great but remains expensive for many locals. I enjoyed their pasta !

  • 2/5 Amreen R. 10 months ago on Google
    Usually buy drinks - Not sure if it is halaal as they don’t have halaal certificate ! I asked the manager who is an Indian and told us to look for it on Paul website ! We could not find it and when we asked her to show us the page , she could not and was told to say so . So be mindful.

  • 5/5 Anujay Akash S. 1 year ago on Google
    Very standard cafe taste and service is very nice we guys were late but staff treated us very nicely even while the cafe was closing but I'll say not to go if you are trying to have good veg snacking but coffee are nice I'll reccomend lavender and vanilla latte ,they are must try.

  • 4/5 Rookshad S. 3 years ago on Google
    Shamazing place, whr u ll never gt bored...sipin a gud latte n enjoying good company around...annddd takin the best shots fr ur gallery😉

  • 5/5 Mehzabeen C. 4 years ago on Google
    Best place to be .. Excellent service... Yummy food 💜

  • 5/5 Timothy D. 4 years ago on Google
    Cosy posh place for a good breakfast

  • 4/5 Morgan V. 3 years ago on Google
    Finest ingredients for perfectly cooked and well-presented food.

  • 3/5 Jess W. 3 years ago on Google
    I liked the décor but hated the meal. I got the chicken and quinoa. While the presentation looked good, when I tasted the quinoa I almost puked. It tasted like something that has gone spoilt because kept too long, not fresh at all. I was so put off and disappointed more so when it was so expensive. I would not recommend the meal. However their pastries still tasted good so overall would say 3 stars.

  • 4/5 Fazl A. 3 years ago on Google
    Always a convenient place for coffee or a quick bite. 😊

  • 4/5 sayyed i. 3 years ago on Google
    coffee is very nice, completely different taste, costly but worth it

  • 5/5 Kevin V. 3 years ago on Google
    Good Service 👍

  • 5/5 Nasser 3 years ago on Google
    Thanks Sebastian for the great coffee

  • 2/5 Yash V. 3 years ago on Google
    Chocolate pie was surprisingly dark. Moelleux au Chocolat came with too much whipped cream! Service is terrible - staff should probably learn from their colleagues at SoFlo!

  • 5/5 Dilcan N. 3 years ago on Google
    Very tasty freshly made sandwiches 🥪 Recommending Smoked Salmon Sandwiches. Very kind staff, special thanks to Om Prakash Gurung👌🏻

  • 5/5 Didier B. 3 years ago on Google
    Very nice place. The fresh orange juice are very nice. The sandwich as well are tasty and staff are very welcoming. Definitely a place to go.

  • 5/5 Aum B. 3 years ago on Google
    I enjoyed the strawberry and blueberry pies. Good service by Om Prakash

  • 5/5 Ashish R. 3 years ago on Google
    The usual Paul experience. Easily accessible from parking and open at convenient times

  • 5/5 Pravin J. 3 years ago on Google
    Food and service very good

  • 4/5 Richard A. 4 years ago on Google
    Cosy place with good food. Caring and attentive staff

  • 3/5 Yash P. 3 years ago on Google
    Great atmosphere Food was good

  • 5/5 Vanita V. 3 years ago on Google
    Love the service at Paul Bagatelle!

  • 3/5 Fred Wan Wing K. 3 years ago on Google
    Not bad. But expensive

  • 3/5 Tohooloo A. 3 years ago on Google
    Pricey for what they offer. But somehow is worth it.

  • 4/5 khadeeja l. 3 years ago on Google
    Good service

  • 5/5 Ajmal S. 3 years ago on Google
    Favourite in bagatelle!

  • 5/5 Lady N. 3 years ago on Google
    Nice coffee spot

  • 4/5 Jeevi R. 3 years ago on Google
    Service is not great.

  • 4/5 Ahsan m. 4 years ago on Google
    Very clean, prompt service, food tasty and healthy!!!

  • 5/5 Kairav M. 4 years ago on Google
    Excellent quality when comes to coffee.

  • 5/5 Yovana S. 4 years ago on Google
    (Translated by Google) The best place in the region to bruch on Sundays (Original) Le meilleur endroit de la région pour brucher le dimanche

  • 4/5 Christine R. 4 years ago on Google
    The Quinoa salad was tasty and we had a smiling staff

  • 5/5 Rukhsaar J. 4 years ago on Google
    My favorite place..❤

  • 4/5 Jean C. 4 years ago on Google
    Had the best iced late in Mauritius.


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Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Small plates
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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