2/5 Shane F. 1 year ago on Google
Some
of
this
review
is
likely
based
upon
missed
expectations.
The
resort
wasn’t
bad
but
it
fell
far
short
of
my
expectations
based
upon
the
rating
and
price.
Bottom
line…I
would
not
recommend
this
property
and
I
will
not
stay
at
a
Four
Seasons
again
based
upon
my
experience.
Here
are
my
observations:
The
greeting
was
nice.
We
were
met
with
a
cool
towel
and
taken
right
to
the
villa.
A
drink
would
have
been
a
simple
and
(quite
frankly)
an
expected
touch.
Villa
(3
stars)
-
The
villa
was
nice
but
did
not
have
features
I
would
have
expected.
The
kitchen
was
poorly
stocked.
For
example,
there
were
no
bowls
or
a
wine
opener.
The
ice
maker
didn’t
make
much
ice
and
upon
being
notified
the
staff
didn’t
seem
eager
to
address
it.
Little
things
like
shower
doors
that
slammed
and
“cheap”
toilet
paper
just
didn’t
meet
a
5-star
standard.
The
villa
was
designed
for
8
people
but
there
were
only
4
lounge
chairs.
The
cleaning
of
the
villa
was
excellent.
The
view
was
odd.
We
could
have
had
a
view
of
the
water
but
there
were
so
many
trees
and
shrubs
in
the
way.
We
were
by
the
golf
course
so
I
think
the
landscaping
was
intentional
for
privacy;
however,
I
can
see
shrubs
back
home.
Food
(3
stars)
-
I
should
qualify
this
category
in
that
I’m
not
a
foodie.
That
being
noted,
the
food
was
generally
overpriced
and
the
selections
were
limited.
I
preferred
the
in-villa
dining
which
was
good.
Breakfast
was
excellent!
The
fresh
juices,
prepared
omelets,
breads,
crepes/waffles,
and
more
were
outstanding.
Something
odd
about
breakfast
was
how
food
was
left
out
on
tables
and
birds
were
having
feasts
on
the
tables.
That’s
not
cool.
Drinks
(2stars)
-
There
was
a
good
selection
of
alcohol.
The
drinks,
however,
were
weak
and
pricey.
In
my
opinion
they
can’t
be
both
weak
AND
pricey.
Bring
your
own
alcohol
and
make
your
own
drinks
in
the
room.
Staff
(4.5
stars)
-
The
staff
was
(mostly)
incredible.
They
were
polite,
responsive,
and
got
whatever
we
needed.
They
worked
hard
and
even
when
a
few
things
were
slow
it
appeared
they
were
working
hard.
Housekeeping
(5
stars)
-
The
housekeeping
services
were
wonderful.
The
place
was
cleaned
appropriately
during
the
day,
fresh
bottled
water
was
provided,
and
they
provided
an
appropriate
turndown
service
in
the
evening.
Bikes
and
buggies
(3.5
stars)
-
I’m
not
a
fan
of
the
spread
out
property;
however,
they
do
a
good
job
of
providing
transportation
options.
The
bikes
(after
they
aired
up
the
tires)
were
nice
and
the
buggies
were
convenient.
Beaches/Water
(4
stars)
-
The
water
was
beautiful.
Definitely
go
to
the
private
beach.
The
meal
there
was
nice
as
well.
The
Quiet
Beach
was
tranquil
and
beautiful.
Drinks
took
a
long
time
to
get
because
the
bar
wasn’t
close
to
that
beach.
Water
Sports
(2.5
stars)
These
are
complementary
and
sounded
fun
but
the
water
was
“too
dangerous”
to
take
advantage
of
the
things
we
wanted
to
do.
I
got
in
the
water
and
it
was
not
dangerous
at
all
so
I’m
not
sure
what
the
issue
was.
Dress
code
issue
(1-star)
The
listed
dress
code
was
different
on
the
website
and
app.
We
were
turned
away
at
a
restaurant
because
two
people
in
our
group
of
6
guys
had
sandals/flip
flops.
That,
in
of
itself,
was
not
an
issue.
After
they
went
back
to
the
villa
and
changed,
the
staff
allowed
numerous
people
in
with
sandals
and
flip
flops
as
well
as
others
in
t-shirts
(also
against
the
dress
code).
The
manager
spoke
with
others
in
my
party.
He
was
very
professional,
apologies
for
the
items
specifically
discussed
with
him
and
tried
to
make
things
better.
Overall,
the
place
was
OK
but
not
5-star
quality
and
not
worth
the
price.
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