There is nothing positive to say about this hospital and the only reason I have rated 1 star is because you can't rate 0 stars. I arrived into Maurtius from Australia to visit my grandmother in this hospital and what I saw left me shocked and disgusted. There is no basic hygiene in this poor excuse for a hospital. Staff are rude, lazy and do not even provide basic care for patients. They sit in an office and do nothing while the place is absolutely filthy with even a stray dog wandering into the ward. Needless to say we moved my grandmother to a private clinic where we then found out that she had an infection which they never even mentioned. I wonder what their mortality rate is? This place is completely inhumane and I wouldn't leave an animal there. I have never seen anything as disgusting as this hospital and staff in my life. The only hope for this hospital is to be knocked down, staff fired and start completely anew with a staff that have compassion and are qualified. What I saw yesterday and heard made me question the qualifications of the nurses and doctors. Advice to everyone if you can remove your loved ones from this place otherwise they will probably not make it.

Good staff Shall keep up with maintainance Staircase are in bad condition (new building)

Staff doesn't have a way to talk to the patient. Teach them some manners even if they are talking to children or elderly they should know how to talk.

Like we're in a jungle. Appointment not set according to doctor shifts/ availability. I had to wait half day for the specialist doctor to arrive as appointment was not set according. Arrogant and rude non medical staff at surgery department. Too bad Google didn't have the option of zero star. Very poor service. Will need a miracle to up the service.

the staff have no attitude towards patient, rude and has no compassion, no smile at all. They need to learn how to treat patients, patients who go to hospital they're ill, with this type of staff, they're going to be more ill.

I came from the United States of America to visit some relatives here in Mauritius. Unfortunately, one of my relatives had some issues with internal bleeding and was heavily passing blood rectally... He asked me to help him get to Candos Hospital located in Quatre-Bornes...We got there at 1030 am on the 29th of November, and the nightmare began!!! My relative had heart by-passed a few years back and is on blood thinners medication... but the treatment he received at that hospital from check-in time until he was finally admitted for observation was nothing but an egregious nightmare!!! I would like to describe everything step by step in detail but it'll take too much time and space. Therefore, I'm just gonna skim over the ordeal... First and foremost, the medical staff are extremely rude!!! A Dr. by the name Aworgal (In Emergency Ward) was screaming at my relative and at one member of the family. What happened to being respectful and treating patients with dignity? I guess he needs to go work in a prison hospital setting instead. Other personnel at that hospital are super unprofessional except for a tiny percentage who got some human decency at least. Which made me wonder, do they discriminate against certain group of people or are they that just plain idiots... In the emergency ward, there was a big brown bird (is it part of medical personnel?) just walking around. It's the most disgusting and filthy hospital I've ever seen!!!! We checked in the hospital at 1030am and my relative didn't get a room until 7pm that day. It's such a substandard hospital!!!

Staff don't know how to speak politely to the patient. They should learn the manner to speak with either children or elder people.

Our Child met an big accident, he fell down from 11th floor balcony and he was severely injured with multiple bone fractures. Luckily we got very good staff over there who treated my child with intense care. Dr. Abuluck Orthopedician Dr. Pooran Maxillofacial surgeon Dr Jugroo pediatrician Sister Eitu from ward 12 and all the ICU staff and doctors and Panchayan ward 12th staff. They gave great hospitality to my kid. Thanks to everyone 🙏 Thanks & Humble Regards ShahRukh Khan

Free health service , good service,

My first experience with a government hospital in Mauritius (Victoria Hospital) was absolutely wonderful! From the moment we got to the hospital, we were guided to the right place, assisted by the medical staff and assigned to an amazing nurse. The nurses and doctors were all really friendly, supportive and patient with my toddler. Thank you for showing us such amazing service and assisting us with everything we needed. Would highly recommend this hospital.

Disgustingly dirty. Bed bugs. Uncaring staff

The toilets are not clean and the doors don't close.. when u need to use the toilets you must pray that someone don't see you doing ur business in there..a hospital must always be clean..

Lack of hygiene and nurses were not kind. They don't treat patients with respect (most of them)

A friend of mine got admitted to the hospital because of health issues back in 2020,she got admitted to the gynecology section and she told me toilets and bathrooms are very disgusting there.A doctor who did a scan on her was very rude to her and kept complaining as to why she hadn't peed before the scan.The patients were very friendly,however my friend saw a woman who was in need of medical assistance so she went to get the nurses but they wouldn't take care of the patient and one of the nurses said that 'the patient is always like this and to just let her be'.Not all staff are rude and I understand the pressure nurses and doctors have to go through.Overall a 3/5.

some of the medical staff are very kind and helpful but others...what to say... need more young and dynamic staff. i understand that it's quite a challenge to work in such an environment but continuous training for staff will be beneficial...i myself have been a medical staff abroad for more than a decade, we used to have talks and training every month to boost up our morale and provide good care to patients and their family...

Very disappointed... Lack of staff professionalism

My father had been admitted 2 days ago after having a bad fall (All I know is that he is partially paralysed from the neck down). I had to call the hospital to find out if he was ok and the staff were very rude and hung up the phone while I was still talking. This seems to be the typical way to behave in Mauritius especially with public service officials. It makes me feel ashamed to be Mauritian and I am glad I live in the UK which may have it's problems but is far more civilised than Mauritius. I still don't know the condition of my father and I have not been able to speak to him.

Service slow and sometimes no doctors available. Waiting period too long

There are lots of bad reviews here. Please try to understand, Mauritius has a corrupt government. Victoria hospital is 100% free. They need government to fund them.

Is their a dermatologue in the hospital?

A real mix of modern and colonial infrastructure giving most services properly. The service is excellent at most occasions. Waiting time varies depending on the unit

Updated Phone Number 4020800

Service n doctors still same. No amelioration

The last time i went there it was in the afternoon and there was only a short waiting time. The environment is as good as it can get for a public hospital. Service was alright.....doctors are very patient considering the number of patients they have to see in a day. In terms of medications, the doctor can only prescribe what is available from the hospital's pharmacy. So i eventually had to see a private doctor for better medications that actually helped a lot in my case.

The administration and management of the facilities should be improved. The doctors and other staff are quite efficient though.

Nothing special. You get normal services.

My son was admitted fir treatment and suegery as he got a hand injury ....the service was very professional and full support given....hats off to the doctors and staff

IN 2015 I contracted Non Hodkins B Cell Lymphoma in my spine which was a shock. I had the affected vertebra removed then I contacted Dr. Hemoo at Victoria Hospital Dept. of Radiotherapy and Oncology. Her attitude and that of her staff has been fantastic and extremely positive my whole way through and because of them we have managed to beat the cancer up to now. I take this opportunity to wish them all an extremely happy Christmas and New Year into 2020 and good health to all.

NO PARKING SPACE. LESS AND LESS PARKING. NEW BUILDING TAKING ALL STAFFS PARKING SPACES.

(Translated by Google) Terrible I did not think there could be a hospital of this type in Mauritius. Staff very disrespectful and incompetants. Remain in their office in the afternoon has no listening to the patient. I suffered waiting 3 hours before having paracetamol. The hospital does not have toilet paper or basic necessities. You must also bring your cutlery ... Everything is dirty dirty. It is a dormitory of 30 beds without front. Having done a diaper I was filled with blood until the middle of the night people cleaned me up. Terrible experience. Please go to the clinic (Original) Terrible je ne pensais pas qu'il pouvait exister un hôpital de ce type à maurice. Personnel très peu respectueux et incompetants. Restent dans leur bureau l'après midi n'a aucune écoute du patient. Jai souffert attendu 3h avant d'avoir du paracetamol. L'hôpital ne possède pas de papiers toilettes ni de produits de première nécessité. Il faut également apporter son assiette couverts... Tout est insalubre sale. C'est un dortoir de 30 lits sans paravant. Ayant fait une couche j'étais remplie de sang jusqu'au milieu de la nuit personnes pour me nettoyer. Expérience terrible. Svp allez en clinique

If you are in a serious condition, go to a clinic. Poor support there!

Poor service

Lack of many many many information.

(Translated by Google) weird clean crease often (Original) bizin nettoyer pli souvent

Love

I went to hospital with acute sore throat. I was admitted, examined and given the appropriate medications without any problems. Everything for FREE (medicines too). Professionalism and emphatic approach to the patient. As a tourist from Poland, I am very impressed.

Lack of hygiene

Today I learned that as from now all cancer patients will need to go to medpoint for their appointment or blood test. No bus to go there. Need to wait for almost 1 hr fpr the ambulance to take the patients from victoria to medpoint

The hospital where all types of medical services are offered.(From head to feet, be it internal or external).

I had Non Hodgkin's B Cell lymphoma on my spine and had excellent treatment from Dr. Hemoo and her team and am in remission thanks to them all

Slow traffic near hospital entrance all day long. Expect delays.

Public hospital with the max of services under one roof.

Mauritian Deaf

nice

never pick up the call in any emergency....and in this hospital they are not provided ambulance facality in time...they told us to wait 1 hour for ambulance in emergency....and staff was also not helpful. very bad experience over there.

The service isn't as it was before...

Public hospital Staff are not helpfull X-ray Dentist Check up Emergency 24/7 Parking facilities No Wi-Fi

If you are sick and that you need a Doctor Victoria Hospital is the place that you must go.

The hospital is huge. You can get lost easily. Otherwise the hospital is pretty clean. Staff and doctors were polite and waiting time was minimum as they were working systematically

Awful experience. Today I went for covid test required for traveling. We told them reason for test, they checked our tickets and finally sample was taken.As soon as reached home got a call from hospital staff saying that they will not run the test because our travel is not for medical reasons. They are okay with wasting everybody's time and wasting the resource ( sample is already collected ) and the doctor was very proud of his judgment. Kudos

My dad was admitted to the CCU at Candos since Friday, I have not been able to reach the ward to understand what is happening. My mother has not been able either to understand his condition I find it hard not to have the right number to call as all of us children live abroad. The system for family that live away is not helpful the website does not exist etc. I am grateful for doctors and nurses they have been very kind to my dad despite the difficult time we all are facing with the pandemic. I just want to speak to someone to know my dad's condition. Thank you for the great work your are doing!

Staffs are sometimes rude.

never a free parking and the service is so slow.

Last time was there went to collect medicines and waited less than 10 minutes

Best 👍🏼 nothing to add

I've been there for ENT twice. Doctor and stuffs were very polite and helpful.

Not well maintain

Hospital

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Spoke to one of the Nursing Officer Mrs/Miss Sutaloo who is based on a female ward . She was very helpful and polite and gave me a brief description of my mother-in-law's state and answered all my questions accordingly. I was a bit surprised that she was so calm in manner and so down to earth as I was expecting otherwise. Hats off to you Miss/Mrs Sutaloo !!!

Its a mauritian hospital hence free. There's also a cardiac centre therefore it can get very crowded. Very little parking space, you have been warned. The general area is often affected by traffic jams too.

I have used the services on various occasions and found the services extremely good.Better than back in the UK may I add,where you cannot even get a appointment for up to a month sometimes.On each occasion I have been to the hospital,I have always been given a professional service and been given a thorough treatment for everything that I had needed.Thankyou candos.🙃

Beautiful building but some ward has bad personals, medical ward waiting time very long docters are good but not every in general sometimes administration work of governmnt is bad theres no follow up

Visited the emergency department following an asthma attack and the staff had no sense of urgency whatsoever. The nurses and doctors were extremely rude and practiced bad hygiene (not using gloves, no sanitisation of injection sites) . They did not seem to actually care about the well being of the patients . The wards are extremely dirty , the bed sheets had fresh stains , dust etc and when I asked the nurse for clean ones she stated they did not have any clean bedding in the hospital. The floors were also very dirty . The nurses did not seem to care about their job as when I would complain about my chest she stated she did not know what to do about my chest pain . Made me wonder if I was really in a hospital or not if the medical staff did not know how to treat my symptoms.They also denied my relative entry to the ward I was in alone struggling to breathe without even a nurse in sight to help me stating they did not allow visitors but were very eager to allow the rest of the patients to have their relatives present which seemed a bit racist in my regard as well .I highly do not recommend visiting this hospital as you will likely leave worse than you arrived. It’s probably worth it to visit a private hospital for proper care.