Clinique du Nord image

Clinique du Nord

Medical clinic

😠 Worst clinic I've ever seen and be !!!!!! Does not even deserve this one star rating. So expensive for their cheap service and not professional doctors at all. Doctor Mithi Mehta, such a rude woman !!!! She even threatens the patient's family by calling security to throw them out because visiting ti... People often mention clinic, staff, doctor, care, service, friendly, professional, experience, treatment, received,


Address

Baie Du Tombeau Rd, Port Louis, Mauritius

Website

www.cliniquedunord.mu

Contact

+230 247 2532

Rating on Google Maps

3.30 (135 reviews)

Open on Google Maps

Working Hours

  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: clinic (21) staff (19) doctor (13) care (12) service (10) friendly (10) professional (9) experience (8) treatment (8) received (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 rushaa f. 2 years ago on Google
    Worst clinic I've ever seen and be !!!!!! Does not even deserve this one star rating. So expensive for their cheap service and not professional doctors at all. Doctor Mithi Mehta, such a rude woman !!!! She even threatens the patient's family by calling security to throw them out because visiting time was over. The team provides fake info about visiting hours. very bad experience indeed. Will never step in that useless clinic again. I wish someone from management team of CDn could revert back to me regarding this situation. I'm gonna sue this doctor for sure !
    6 people found this review helpful 👍

  • 1/5 Agathe V. 2 years ago on Google
    PLEASE DO NOT GO THERE. Worst clinic ever, don't even deserve the one star. Have been there 3 times but always shows incompetency. They are very rapid to take the money but very very bad service. No communication between the different people working there. They make you wait without taking your informations. If you don't react in ask again they can forget you on the waiting chair. No manners from staff.wrong informations given.
    5 people found this review helpful 👍

  • 5/5 James S. 1 year ago on Google • 152 reviews
    I recently visited the clinic for a routine check-up and I must say I was very impressed with the overall experience. The staff was friendly and attentive, the facility was clean and well-maintained, and the doctor was knowledgeable and professional. The wait time was minimal, and the appointment was handled efficiently. I would highly recommend this clinic to anyone in need of medical attention.
    1 person found this review helpful 👍

  • 1/5 W K. 1 year ago on Google
    Had my delivery there. Midwife,nurse and doctor Lalima was best..the midwife was very patient and console me while in pain ..but their service very bad. Asked for pain killers after delivery they came after 2 hours. Have to wait a lot for anything
    4 people found this review helpful 👍

  • 1/5 Kattan K. 2 years ago on Google
    My appointment for vaccination was at 9hr30 and i had to wait for more than three hours for my turn. There was no doctor to administer the vaccine as the latter had to simultaneously cater for other patients from the clinic. There seemed to be a lack of staff. Unprofessionalism at its peak.
    3 people found this review helpful 👍

  • 5/5 Amit D. 2 years ago on Google
    Stayed 3 nights at Clinique du Nord due to severe neck and back pain. I must admit, myself being in the hospitality industry, the entire team did an awesome job here. From the cleaning of the room, serving food and constantly taking feedback on health condition is just amazing. The nurses or some trainees are very dedicated in what they do everyday. At time I saw same person day and night but still never showed any kind of tiredness. I must also give a big credit to my treating Dr Mithu, who is a professional and very patient in explaining my health condition. He was as well playing the main role in the clinic and was able to lead the entire team like a true leader. Another lady doctor Meethee (my apologies if I wrongly spelled the name) was as well very friendly and dedicated who was always on the floor talking to the patients around. The Physio, Dr Krish Ramasamy was as well another great person who explained very well the purpose of doing physio therapy. I must say every one did a fantastic job. I wish you all the very best. Amit Dauhoo Room S34 Stayed from 25th Oct till 28th Oct
    2 people found this review helpful 👍

  • 5/5 بدرية �. 1 year ago on Google
    hello my name is badria i’m from saudi arabia i came to this clinic on 21/7 and i got best care of all of them , the doctor helped me to take my health back and all the nurses was very kind and much careful with me , i got a room in front of the sea also a got a very delicious meal every day, thanks to you all angels , thank you so much for everything that you do to me, i will never forget you.
    2 people found this review helpful 👍

  • 1/5 Shalini S. 2 years ago on Google
    Very poor service!!!! Nurses are not experienced. I was admitted for 2 nights. On the 2nd night, they forgot to serve me my dinner. Dinner was served at 2030!!!!! Bathroom was overflowing. When taking shower, water has reached to my ankle level. Very disgusting 😒. I was on Intravenous drip inserted in Vein. Glucose was on for more than 18 hours!!!! No one has bothered to check!!! My hand was swollen and filled with puff where they couldn't inject any more medication. My Doctor was superb....
    2 people found this review helpful 👍

  • 5/5 Saumya 11 months ago on Google • 18 reviews
    I recently visited this hospital and saw one of the ENT specialists. The staff were polite, friendly, professional and prompt. The hospital was very clean. The doctor was knowledgeable and very skilled in his field. My issue was resolved promptly. They even let me ring my taxi driver from the reception. Overall, I'm very pleased with this hospital and recommend it to others for treatment.
    1 person found this review helpful 👍

  • 5/5 Jon B. 6 months ago on Google • 66 reviews
    Cut my foot on holiday so needed stitches, I was assessed, x rayed, treated and discharged with all drugs required for post op care in just under two and a half hours from start to finish. Excellent professional and friendly service from everyone we met.

  • 5/5 Bart 5 years ago on Google
    I got there after a car accident. I received appropriate help. As a foreigner, I am happy with the service at the clinic. The staff were friendly and helpful.
    1 person found this review helpful 👍

  • 2/5 tsshaun S. 1 year ago on Google
    Very noisy You have an operation and want to sleep but they so loud talking banging dragging jeez Also leaving the door to your room wide open everytime someone comes in Cleaners arguing with each other loudly infront of patient room 🙄 Worst clinic ever I am Lactose intolerant and i asked for no cheese they bring me cheese in my sandwich
    1 person found this review helpful 👍

  • 1/5 Caitanya K. 1 year ago on Google
    This is the first and last time going to this clinic. It does not even deserve half a star. I went there for hernia surgery. When I got there they almost made up pay rs600 for my covid test WHICH I BOUGHT AND PAID FOR. When operation was done the nurses wouldn't even bring painkillers for the extreme pain and keep in mind it was my first operation. They told me I should take sips of water 2 hours after operation but non of the staff even bothered to check if I drank or if I had water. My gosh worst clinic ever🤢🤮my mother had to inform them repeatedly to come and see me bcoz no one did, even to check on me was to be reminded.
    1 person found this review helpful 👍

  • 4/5 aVI P. 1 year ago on Google
    I had minor surgery done at the clinic yesterday. Had a very good experience. The amazing view from the patio was most welcoming. The staff (nursing, OT nurses & doctors were all lovely with good bedside manner). Nurse Shalini's friendly demeanor put me at ease. However the waiting times were a bit long and my husband struggled to get feedback at times. All round though a good experience.
    1 person found this review helpful 👍

  • 1/5 Avishek M. 2 years ago on Google
    I was once a die hard of yr clinik until when a doctor saw me in short n tshirt, and my mum was suffering. Admission was done after i made a deposit because i was unfairly judge. On top they charged me with additional fees already paid unfair. I got both receipts. Very poor treatment.
    1 person found this review helpful 👍

  • 5/5 Jonathan F. 3 years ago on Google
    The maternity service is great. We chose clinique du Nord for the birth of our baby, nothing to complain about. Great staff, great service ! I recommend !
    1 person found this review helpful 👍

  • 4/5 Geoff H. 1 year ago on Google • 32 reviews
    Admitted for tests while on holiday for a suspected DVT. Thankfully it was not. The staff were polite and professional throughout and the care myself and my wife received was good. Communication was not so impressive and we had long periods of waiting not having been told what was happening, which was quite disconcerting. Better communication and this would be a 5* review.

  • 5/5 Tatiana T. 6 months ago on Google • 6 reviews
    This is a little message to thank everyone who accompagnied me during my delivery. Being a first time mom, I have been assisted by the most professional I have ever seen in my life. From admission to discharge each personal have made a great job. From my gyne Dr Tarsoo,(the Magician),the anestesist Dr.Raj who comfort me during all the intervention. To the sweetlady and young guy who kept reassuring me. You are all shining stars. To all the nurses who came to take care of my baby cleaning and feeding , I extend my sincere gratitude to you. Last but not least I would to thank the lady who help me took my bath, if not mistaken it's Ms.Perrine if I'm wring I'm sure you will recognize yourself. Your devotion to your work make you someone special. You will always be remembered. A big thanks to you all,you made this journey an exceptional and memorable one. You are all gifted by God.Keep the good job. Sending you loads of love, from Mrs T. Dhunput

  • 5/5 Ursan A. 1 year ago on Google • 5 reviews
    We was hospitalized for 3 days in the Clinique du Nord since 17 march to 19 march, under the supervision of Dr. Mithi Mehta and the entire staff of the clinic who took care of us. Very attentive, involved, with a sense of responsibility and always attentive to our needs. I received appropriate care, administration of the treatment at well-established times, being followed and supervised by the clinic staff throughout the hospitalization. Dr.'s visits brightened my days and her words and thoughts calmed me down a lot. It was the first time in my life when a doctor gave me injections, and I was extremely impressed, which I also communicated to Dr. . The treatment prescribed and administered by Mrs Dr. got me back on my feet, they stopped my bleeding, and my baby and I are fine, and we were able to travel back to Romania. All Dr.'s recommendations are great words for me and I will always have her in my heart. Only after she made sure that we were safe and somehow out of danger, because I arrived at the clinic with a very low placenta, only then did she discharge me, and allowed me to continue our journey, but still under the treatment prescribed by she. I also received the treatment for the following week with me and all the recommendations noted by the clinic staff. Everyone is very responsible and involved. Every nurse in the clinic was very nice and always at my disposal. Some simple people but really involved in everything they do. They work with love and put their soul into everything they do. I have all my respect for Dr. Mithi Mehta, she gave me courage, strength, reassured me and protected us during the hospitalization. I thank her from the bottom of my heart for everything. When we left the Clinique, I took a photo with my view from our room with the ocean. 🤍

  • 5/5 Hans e. 4 years ago on Google
    We came to Clinic (Dr Mike), as with concerns of multiple test results from different doctors and laboratories for my wife over several months, but without any diagnose. We quickly felt that we had come to the right place, as several doctors were call to examine my wife, and additional test supporting test plus a few blood tests, which Dr Mike wanted to double check. Within two days we had a diagnose and a treatment. The only issue left was the cost, but that was also a please surprise, as it was quite affordable.

  • 5/5 DADDY J (DAVID P. 1 year ago on Google
    Dear Dr. Mike Sooknundun & Dr. Mithu, Now that I am better on my way to recovery, largely due to your hard work, I want to express my sincere appreciation for all the capable leadership of the Orthopaedic unit. When I describe my experience at Clinic du Nord, one would assume that I would paint a painfully negative, non-ambulatory scenario. However, my memory is that of some angelic staff who professionally and compassionately transformed my physical being; including expert Orthopedic, physio, nurses & aides. The conducive healing environment which was administered certainly facilitated my progress, steadily & smoothly. During my tenure, I experienced effective methods of management and witnessed them implemented, I recognized good management practices. Thank you for your patience, professionalism, hard work, and commitment to excellent medical care. Some names that are talented and who do their jobs with passion: Ismael, Akshay, Priyanka, Cyndy, Shalini, Leila, Mantrit ,Nadine and Rushvin & so many. Unfortunately, I can’t remember the name of all and feel very sorry if I missed any (2 Maintenance guys very helpful to sorted out Wi-Fi connections & TV). As I regain my health & strength, I am truly appreciative of sincere devotion & thank God for the care I received at CDN. Big Bravo Keep it up!! 👏👏👏👏👏👏👏 Warmest Regards

  • 5/5 Empeigne Louis C. 2 years ago on Google
    Rapid services

  • 1/5 Maleeba L. 2 years ago on Google
    This has been the worst experience I've ever seen. To get an appointment is like rocket science. Tried google chat, called and they said they will watsapp me as the line is bad. Never did. Sent the Dr a message and he told me to make an appointment on the website. Only received an automated email with no confirmation of appointment. I litteraly went to the clinic and they told me to call the Dr. Eventually I got an appointment. We were rushed to pay before even taking down my name, I'm not sure if this is standard proscess. 2 weeks the same run around to get the blood results and I am going through the same incompetence to try for a follow up appointment. No luck. The staff are the most disorganized I've ever seen such a bad experience. How does this continue!!!

  • 4/5 Yaasir M. 5 years ago on Google
    Nice spacious good security doctor available

  • 1/5 karishma r. 2 years ago on Google
    ONE OF THE WORST. TRIED CALLING SINCE MORNING 9AM TO NOON 14PM. THEY ANSWER THE CALL AND ONCE YOU START TALKING THEY JUST HANG IT OFF. HAVE SOME RESPECT DEAR STAFF. WHAT IF SOMEONE IS DYING. DO YOUR JOB WELL. ELSE LEAVE AND LET OTHERS DO SO.

  • 2/5 Jonathan M. 2 years ago on Google
    Please can Clinique Du Nord respond to my numerous emails to receive reimbursement of upfront payment. Ignoring my emails is very poor service.

  • 1/5 Barbers R us & wellness B. 1 year ago on Google
    I had an ear infection which I’ve been treating for years both in Mauritius and abroad., recently on holiday on the island , when in , doctor suknundun didn’t prescribe me with a drop for my infected ear , quit rude and arrogant doctor, staff give you the medication with asking if you want to purchase it from them , what a greedy train kind of staffs , Expensive for this kind of 1 star service, Wouldn’t recommend sorry

  • 5/5 Nadeem N. 2 years ago on Google
    A+

  • 4/5 christelle B. 2 years ago on Google
    Nice staffs, and professional doctors

  • 5/5 Musikant H. 2 years ago on Google
    My son was seen as an emergency with acute appendicitis. He had excellent management throughout his pathway of care. From the moment we met the multi- disciplinary team we knew we were in experienced and safe hands. He had the exemplar of care and we are really grateful. He has made an rapid recovery.

  • 5/5 Ashita C. 2 years ago on Google
    I was admitted on 2 March 2022 for an emergency case while I was pregnant....It's was an amazing services by all the staff and even My Doctor also how has cared for me while I didn't discharge and recovering well....Dr Mithi Mehta,she is very kindly and alwys support u for the wellness and for Goodness...that's was my first Experience....Even my baby Doctor Mr Durgadu was every kindly.....All staff was every friendly....I thanks all of u.....

  • 1/5 Annie P. 6 months ago on Google • 2 reviews
    Serious medical malpractice by the owner of this clinic. My 6 year old son came in bleeding from the head and he saw it as an opportunity to make money by trying to charge for every procedure possible. My son is still traumatized not by the accident but by the care he received at this hospital. He needed 3 simple stitches but they tried to charge us for procedures ranging from harmless tetanus jabs and unnecessary X-rays to much more inherently risky general anesthesia with an overnight stay and IV line. They used hard pressure sales tactics to stress us out and guilt us into this. Luckily I had prior experience of my child needing stitches so eventually realized this was unnecessary (it took me a while as I’m not a medical professional). When we changed our minds and insisted on a local anesthetic we were told we were “choosing pain and trauma for your child”/ “your child won’t be able to cope with the pain”/ “if you choose this you won’t be able to accompany your child he will have to go through it alone”. 4 months later he is still scared to be away from me after being subjected to hearing this. He did get the local anesthesic and he I did stay with him (there is no way by 6 year old child will be taken away from me!) and the stitches took 5 minutes which proves the above was unnecessary. After 6 hours we came away with the right outcome but the emotional toll on my child (and me) to get there we are still living with.
    2 people found this review helpful 👍

  • 5/5 Tashana N. 6 months ago on Google • 2 reviews
    I would like to express my greetings and congratulations to the greatest clinic I have ever been. I am grateful to Dr Mehta Mithi and her full medical team who proceeded my mother's surgery successfully with constant caring and support. Special and heartfelt thanks to Miss Zara, Miss Ishika, Mr Ismael, Miss Ashna who made my mom feel like a family there.
    2 people found this review helpful 👍

  • 5/5 Катя �. 10 months ago on Google • 1 review
    I had to visit the hospital after stepping on a coral, and I couldn't have been happier with the care I received. The staff was incredibly attentive and helpful, and they immediately conducted all necessary tests and X-rays. The hospital even provided me with an individual ward where my husband could stay, and I was given all the necessary medications and crutches before being discharged. The doctor now even comes to my house to bandage my leg! Overall, I was very impressed with the friendly and caring attitude of the entire staff. Highly recommended!

  • 4/5 Wilfred D. 6 months ago on Google • 2 reviews
    Words cannot express enough my gratitude to Clinic du Nord. I was recently in an accident during my holiday in Mauritius, sustaining multiple fractures of my right ankle and 8 fractures in my right ribs. The orthopaedic surgeons Dr Seeneevassen and Dr Mithu Sooknunda, anaesthetist Dr Kamal Thakoor and cardiologist Dr Indur considered my case very carefully and made sound decisions on the best treatment of my injuries based on my existing health issues and medication. They worked brilliantly as a team when treating me. They had excellent bedside manners and went over and above the call of duty. Very special thanks too to the physiotherapist, Iqbal, on his expert, personal and friendly approach in getting me back on my feet in the quickest possible time after my ankle operation and with my rib injuries. Last but not least, very special thanks to the ward doctors and nursing officers, who were very caring and friendly and made my stay at the hospital very bearable.


Call +230 247 2532 Open on Google Maps

Trends



Last updated:

Similar Medical clinics nearby

Last updated:
()