Heads up--this is based on customer service only. Really wanted to try this restaurant. We were short on time so I hoped we could call in an order and make it work. Unfortunately, they said there was a big order ahead, so I decided to skip the order and just wait to try another time. Not a huge deal..it’s a weekend and it was busy so I totally get it. A few minutes later, I decided, what the hell, its worth the wait! So I called back & said we really wanted to try it and we were going to wait. The owner (who is also the cook) answered and said “I can’t snap my fingers and make your food for you immediately. It’s going to be 25 min and you’ll need to wait” I was super caught off guard. I was able to talk with the owner in person and expressed that I did not appreciate her response because I was really excited to try the food, but was met with attitude. She denied her attitude, but said “sometimes I say things in a harsh tone.” She kept saying that they were busy and that she thought I wanted the order now which I told her again, that we wanted to wait and it was not urgent. After all this, I was not able to try the food because of that interaction, which is a shame. I think it was just a miscommunication but I really wish the customer service and resolution skills of the owner were better. There were never any bad intentions or requests of urgency so I hope moving forward, the owner can see this and reflect on how to handle interactions better in the future.

Vegetables!!! I wandered into Belas's by chance because I was craving vegetables. One of their signature dishes is a veggie sautée over brown rice and rice noodles. So delicious and satisfying. Their salads are also very nice - this version was topped with roasted golden beets, chick peas, carrots and other delights. I've only had the Gorgonzola dressing so far and it was amazing. The service is friendly and kind. I haven't tried any of the more substantial dishes but based on the steady stream of takeout orders, I am guessing they are just as good. It's a small eclectic and cozy place with holiday lights strung throughout to give it a warm glow. Please note: this is a cash only business and if you like perfume - essential oils, you will want to wait to apply any scent since the chef is very allergic / sensitive to fragrances. Don't get insulted - just don't go here. I witnessed one couple storm out. The food here is worth it.

I have been coming here for several years now and this has consistently been my number one place to go. I know I am guaranteed nothing short of an absolutely delicious fresh vegan meal with with outstanding friendly service. They always have a standard menu plus specials on the board. The chef is so creative with the meals and sauces that you will never be disappointed. Everything is just top notch from the salads to the meals to the desserts. It’s a smaller cozy atmosphere inside with wonderful art on the walls. If you are looking for the perfect end of an evening then this is your stop.

Bela's is a great, locally owned vegetarian restaurant in downtown Northampton. The food is really good, and the wait staff is amazing. Food that is vegan, dairy free, and/or gluten free is clearly marked. Most of their ingredients are locally sourced. The restaurant is fairly small and extremely popular, so I recommend getting there earlier in the evening. Heavy fragrances are banned because the cook has allergies. This may bother some people, but I think it's awesome. They also have local art for sale hanging on the walls. This restaurant is cash only. Food: 8/10 Atmosphere: 8/10 Staff: 10/10

Bela is my favorite go-to when I’m in Northampton. Whether alone or with friends, it is a comfortable atmosphere to enjoy a freshly cooked, healthy and vibrant meal. All ingredients are fresh, flavorful and perfectly prepared. The environment is comfortable, casual and refreshing. (**No fragrances can be worn due to cooks severe allergies**)

Absolutely delightful! All the vegan and gluten-free options are clearly marked. The staff is friendly. The food is beautiful. The salad is delicious. All of the vegetables were perfectly cooked and tasty which is a rarity that I truly appreciate. The chocolate cake was spectacular. I highly recommend it.

Sweet little gem. I have very specific food needs. The staff/chef was super accommodating and patient. The food was so fresh, and the fried tempeh was the best I've ever had. Thank you, Bela! When I'm back in your part of the world, I will definitely return!

Great healthy straightforward food, a variety of dishes for any vegetarian so good the meat eaters love it too. Menus has great comfort food staples and new exciting dishes daily.

Bela is a gem of a vegetarian restaurant. Their food is amazing, fresh, and flavorful. It's healthy and nourishing. The people working there are so friendly and warm and they update the menu each week. If you're a vegan, vegetarian, or want a break from all the other stuff, come and enjoy this fantastic little place.

Menu items rotate but food is delicious. Dan dan special noodles were a highlight. Cash only.

Such an absolute family favorite We go on date nights We bring family Even the omnivores like it Simple seemingly straightforward vegetarian food that satisfies with surprisingly lovely nuances and freshness

Vegetarian comfort food, always delicious and fairly priced. Servers are prompt, accommodating, friendly and inviting. They have a good variety of options on their regular menu but their specials board is always creative and changes almost daily. On top of all this, you are welcome to bring your own wine or beer to accompany your meal. Love this place!