Crowded and arrogant staff - as usual, banks have this no sympathy policy everywhere in Portugal. Terrible, but we are forced by law to have a bank account, otherwise you cannot work 😲

They don't open new savings accounts at noon, even knowing that you did a 55 minutes line.. the bank doesn't have good service. They need a bank runner at the entrance, to guide customers. What a shame!!!

(Translated by Google) Services provided without any quality, from personal service, which is always an eternity to be answered, and by means of telephone, forget the telephone is really programmed not to be answered, in addition to having requested a service and so far it is not available, I am really disappointed with this agency. (Original) Serviços prestados sem qualidade nenhuma, desdo atendimento pessoal, que é sempre uma eternidade para ser atendida, e por meio telefônico, esquece o telefone está mesmo programado para não ser atendido, além de ter solicitado um serviço e até agora não se encontra disponível, estou mesmo decepcionada com esta agência.

Extremely long lines, and they have just one clerk working. Expect to wait an hour or more. Tried to use their online support and got a typical answer - we cannot respond to your question, please visit the branch. What is the point of having an online support?

Arrogant and rude. Never go here.

(Translated by Google) "Excellent service" went a long way, I spent exactly 1h49m to be served, and there were only 2 people in front of me, in addition to a lack of respect for people who are waiting with the password in hand, because other people just came in and they were already served without getting a password, worse we know that they don't care about customers, because not even a simple bank had to sit and wait for service. (Original) "atendimento com excelência" passou muito longe, fiquei exatos 1h49m para ser atendido, sendo que só tinha 2 pessoas na minha frente, além disso uma falta de respeito com as pessoas que estão esperando com a senha na mão, pois simplesmente vinham outras pessoas entravam e já eram atendidos sem pegar senha, pior sabemos que não se preocupam com os clientes, pois nem um simples banco tinha para sentar e esperar o atendimento.

(Translated by Google) Bad service and customer service, the worst bank branch. Inattentive to customers and because of them you need to go to the bank several times (Original) Mau serviço e atendimento ao cliente, a pior agência bancária. Desatento aos clientes e por causa deles você precisa ir várias vezes ao banco

(Translated by Google) The bank presents itself as excellent, but the service is horrible, especially at this branch. (Original) Banco se apresenta como excelente, mas o atendimento é horroroso, principalmente nessa agência.

(Translated by Google) Employee, inelegant in bad manners, refused service because the way of identification is the government application, says she does not agree, just accept it with a physical citizen card (Original) Funcionária, deselegante de maus modos, recusou atendimento por o modo de identificação ser o a aplicação do governo, diz não concordar é só aceitar com cartão cidadão físico

(Translated by Google) Completely disgraceful the performance and operation at your Prestige Portimão agency About 2 hours of waiting and only 2 service counters with 7 closed! I will close my account in this bank to which I have been a customer for 29 years. You should find out the working method of these "employees"!! Best regards and until it's always over! put up with so much incompetence! (Original) Completamente vergonhoso o desempenho e funcionamento na vossa agência Prestige Portimão Cerca de 2h de espera e só com 2 balcões de atendimento com 7 fechados ! Irei fechar a minha conta neste banco ao qual sou cliente a 29 anos . Deviam averiguar o método de trabalho destes vossos "funcionários"!! Melhores cumprimentos e até sempre acabou se ! aturar tanta incompetência!

2 hours waiting…

(Translated by Google) It's embarrassing for a person to wait for more than 1 hour, with nowhere to sit, with a leg problem, just so they don't miss their turn. (Original) Vergonhoso uma pessoa a espera a mais de 1h, sem ter onde sentar, com problema de perna, apenas para nao perder a vez.

very kind Personal; everything you can do in a bank....

(Translated by Google) Always full, machines barely work. Terrible attendance. Deposit, payment, and withdrawal boxes are eventually closed. (Original) Sempre cheio, as máquinas mal funcionam. Péssimo atendimento. Caixas de deposito, pagamento, e para levantar dinheiro eventualmente estão encerradas.