Why is your emergency room so slow? I have been here 2x recently with my wife who sat here in pain the first time for 3 hours to be seen then was admitted for hernia surgery. The second time, we have been here for 2 1/2 hours now and still not seen. Was told by Dr. Reddy to come here because of suspected infection and abscess. I understand that more critical patients need seen first but you could have someone here to get some of the non serious conditions in and out quickly. The wait time is truly unacceptable, everyone here in the waiting room is agitated due to their long waits as well.

My grandpa is in long-term care and there aren’t enough workers to assist patients. He’s not supposed to go to the restroom but himself but has an accident every day because they take so long to come to the room. He didn’t have a bath the first five days he was here. Horrible negligence. How have they not been reported?

I was very happy when it reopened, it is a lot close and due to my age, I hate driving to Wheeling Hospital. Now, I feel it won't be open very long if things don't change. I had a PFT, and the therapist was not pleasant at all. I will never have another one, especially at that hospital. Then I had an echocardiogram scheduled. The first one, they only give them on Friday, they gave my appointment to someone else, then called me and asked when my appointment was. They thought it was scheduled for a Thursday. So, I rescheduled, for the following Friday. I got up, drove there, was literally checking in and then was informed that the tech called off and my appointment would have to be rescheduled. Now, it's almost two weeks later and still have heard nothing about another appointment. They seem to be very chaotic and the right hand doesn't know what the left is doing. I will try one more time for that echo, then to heck with it.

Absolutely the WORST hospital around!! They'll leave you in the waiting room in pain and not give a darn. If I could give no stars I definitely would!!

Their staff are caring and compassionate. I was emitted for appendicitis, but with testing they found out I actually had Influenza B. They took good care of me. My only qualm is that they are kind of slow and a bit neglectful. I had to wait two extra hours for my medication after asking multiple times, but my patience is far from thin. So far this has been the best hospital experience I've had in the area.

So of the worst treatment I have ever recieved. Went in for back and neck pain so bad I was almost puking so they prescribed meds for nausea and sent me home. Nothing for the pain was told to just relax and I should feel better.

Here with our 75 yr old Mom who fell, been here for almost 2 hours and hasn’t been triaged by a nurse, no Vital Signs, no care. What kind of ER doesn’t triage or take Vital Signs. I would 100% NEVER seek care at EORH. Very poor and unacceptable and NOT the standard of care. Put your patients well-being first! AND she has a fractured Patella!

You preregister online, via telephone, again on a kiosk at the hospital, then still have to wait after all that to get registered at Pre registration by a human. An absolute waist of time. Wait times make you miss your scheduled appointments. My order is at the department my test is being done. Makes no sense to have to jump through these hoops. Hospital administrators need to revamp this system even the departments say it is a waste of the patients time

I'd really like to know the ladies name who gets the insurance info. I went in with covid on Thursday, this lady was super loud asking me "all your from here do you know so on n so on I'm like no ma'am no I just want left alone. 2 minutes later a single knock, flies In my door and closes it "do you know be bop, be bop I know you know b bop" lady I have no clue who to b bop is please leave me alone. She then comes BACK with a paper n literally flung it at me, "I know you know b bop" I wish I knew this idiots name I shoulda taped her! I wouldn't go there, I STRONGLY encourage going to wheeling or Columbus. My Dr was pretty nice tho, although when I tell people they didn't even give me a advil they are shocked.... lol o well I can see why they closed now!!!

I had a wonderful experience when I had to go to the ER. The nurses were very nice and helpful. They answered all my questions to the best of their abilities. My wait time was very reasonable. I would recommend this hospital it anyone!!!

I want to say thanks to Martin Ferry staff that did an excellent job in my care and help me get my hand and everything better I appreciate all the help and the doctors and the nurse and the Staffing I recommend that hospital to anybody who needs to go cuz they're a really good people and they deal with what they're doing

I went to the ER after hurting my neck, and not only did I get in quickly, the doctor reached out to the neurosurgeon from the ER, and had them review my images and got me an appointment with a neurosurgeon and the very next day. I can’t imagine not only getting quicker service, but that quality of service any where else. The PARs neurosurgery group at EORH took complete care of me and I highly recommend them as well!!

Went in last night due to some concerns with our two year old. The staff were amazing and tested her for everything to ensure they figured out what was going on. They were so gentle with her and ensured she was as comfortable as possible.

My 85 year old dad was taken by ambulance yesterday (7-25-23) to the ER for severe pain in his hip area. He’s had both hips replaced and repaired a total of 5 times. Broken femur, 3 herniated disks in his back, fractured neck, and last year a fractured pelvis. This man does not complain about pain, and he was complaining. They did X-rays , found nothing wrong , the PA spoke to me for less tans 5 minutes. I asked about his pain, she said he said he’s not in pain. Other than the X-rays he was not examined. Not a drop of blood was taken. No questions was asked to me. One nurse asked if I could sign his discharge papers, then asked if I had power of attorney. I do not, my brother does. She did a verbal acknowledgment and throws the papers on his bed. I again asked about his pain. And wanting to talk to a doctor. The nurse returns and said she wants us to see him walk. Two nurses get him up, he’s in pain. Say he did good. I asked again to talk to the doctor. She comes in and tells me he walked (2 steps- and in pain) there is nothing they can do. If it continues bring him back, I said maybe you can come to him (joking-and being a little sarcastic) she says we don’t do that. Finally offered him a shot, which I refused. I take him to leave, we spent 20 minutes trying to get in the car. Several employees walked by and never offered to help. Get him home, and was looking over his discharge papers. He had 2 sets. His and another persons. Not only did they fail to treat him , find what was wrong, take a drop of blood, or examine him. They will charge him for the visit. And I pretty sure the wrong paperwork is every kind of hippa violation. I wouldn’t take a stray animal to this place.

Went there bc I had a small hematoma outside my placenta sac and I was bleeding heavy and was having a possible miscarriage. Got to er because it was closest around and the lady at the window was ignorant she had her headphones in and didn’t notice me for 5 mins and then asked another what should she do and they both said there’s nothing we can do for you but triage you and that’ll be hours before you get a room and then we’ll transfer you to wheeling. I just left and went to wheeling the were ignorant there.

Iam livid I took my 7 yr old daughter to this hospital they said she has strep and put her on med and than I took her to to her family dr and here to fine out they gave her the wrong med the med they gave her was for skin problems iam so pissed off rn worse hospital ever plz don't take ur love ones there.

My mom ended up in the er with a white blood cell count of 45000. Her doctor told her he had NEVER seen someone conscious and walking with a count that high. Not only did they keep her in the er for over 24 hours, they fed her awful food and couldn’t even find out where her infection started from. They ran constant tests, every single test possible at that and still couldn't find any specific problem or cause. Scaring my mom with so many could have beens and might be’s, shes found out she might leave today and still has no idea what really happened or what it really is. Me and my mother are VERY close. I just recently got her back in my life and seeing all this happened has really scared me. I stayed with her all day yesterday and we both agreed that me staying was the best option. We asked more than 5 employees if me staying was a problem and none of them said it was. Many nurses and doctors saw me in her room with her from 8:30pm -9:00 am all through the night and none of them said anything about me staying. Most of the night nurses even saw me sleeping, some of them just asked if I needed anything. This morning was the final straw. A nurse named Jackie came in and saw me and asked if i had stayed, we were honest and said yes. she had already had an AWFUL attitude. She asked if someone had given me permission to stay, we were still honest and told her about the many nurses that either said it was fine or saw me sleeping and staying with her late at night. She asked how old I was, we told her my age (18) and then she said that it didn't matter anyway, and that it still isn't allowed. Why ask then? Just trying to start an argument. She said it was just her job to ask but we shouldn't have been so disrespectful and should've found “someone other than nurses” to ask. She also decided it was smart to tell us that people staying over night is just for people with family members on their deathbed. My mother has been nothing but sweet and bubbly with these nurses and doctors even when she was on her deathbed in the beginning. Theres no reason to act like that. These are patients to Jackie, but she doesn’t understand that these patients are family to us and we wont be happy when you speak to them like they are children. I understand not being happy when hospital rules aren’t followed but we asked and got permission, theres no reason to take it out on us.

No one was there to access my daughter's port she has used for a year for cancer treatment. No one had the knowledge or equipment available. She was stuck multiple times to get an IV started. Her Physician should have realized this before using the facility. Shame on everyone. Has anyone on staff heard of in-service education?