1/5 iBain300 2 years ago on Google
Iāve
been
a
dedicated
customer
to
BareBodies
for
months
now.
Iāve
never
had
any
issues
with
customer
service
until
recent.
After
every
service
they
bombard
you
in
the
attempt
to
upsell
you
with
over
priced
DIY
products.
I
typically
go
for
sugaring
but
decided
to
try
their
facials.
After
my
$75
facial
they
prescribed
products
for
an
at
home
regimen.
Some
products
were
their
own
&
others
from
another
skincare
line.
At
no
point
did
anyone
advise
me
of
the
prices
nor
were
the
prices
visible.
My
card
already
being
on
file
they
scheduled
my
next
appointment
&
charged
me
for
all
items.
Wasnāt
until
I
got
home
did
I
realize
I
didnāt
receive
a
receipt
but
majority
of
the
bottles
didnāt
not
have
a
protective
seal.
Anyone
couldāve
tampered
with
the
products.
They
couldāve
sold
me
Covid
in
a
bottle.
My
bank
alerted,
I
spent
over
$250
plus
the
$75
charge
which
prompted
me
to
wonder
how
much
each
item
cost
since
they
were
small.
I
googled
the
skincare
line
they
sold
me
&
to
my
horror
saw
that
BareBodies
doubled
the
price!
I
only
realized
because
after
inspecting
the
broken
seals,
they
stickered
their
own
prices
beneath
the
bottle
to
hide
it.
They
intentionally
tore
off
the
plastic
seal
of
the
original
company
because
it
had
the
sticker
of
what
the
actual
retail
price
was.
Upset
I
checked
Barebodies
website
return
policy,
nothing
there
referenced
my
situation
so
I
called
the
establishment
to
inquire.
Though
they
werenāt
rude,
they
refused
to
issue
me
a
refund
regardless
of
the
products
being
untouched
by
me.
I
noticed
after
my
inquiry
they
quickly
edited
the
website
to
impose
a
no
refund
policy.
Customer
service
isnāt
all
that
matters
when
running
a
legitimate
business.
They
had
no
care
for
my
concerns
as
a
repeat
customer
despite
selling
me
unsanitary
products
at
astronomical
prices.
They
didnāt
even
offer
an
exchange
of
service
for
the
product.
This
is
a
money
hungry
establishment.
This
is
not
how
a
respectable
business
should
treat
their
clients.
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