Gems & Jewels Fine Jewelry and Repair image

Gems & Jewels Fine Jewelry and Repair

Jewelry store Jeweler Jewelry designer Jewelry repair service Gold dealer Goldsmith Jewelry engraver Watch repair service Jewelry appraiser Diamond buyer

One of the Most Reviewed Jewelry stores in Long Beach


Address

4130 Atlantic Ave # 102, Long Beach, CA 90807, United States

Website

www.gemsandjewelsfinejewelry.com

Contact

+1 562-426-8601

Rating on Google Maps

4.70 (150 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 am to 6 pm
  • Sunday: Closed
  • Monday: 10 am to 6 pm
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: ring (13) jewelry (12) rings (7) service (6) jeweler (6) Gems (6) Jewels (6) experience (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Beach B. 1 year ago on Google
    Excellent jewelry repair. They also had a lot of beautiful items. They were also very kind to my girlfriend and I. 11/10
    3 people found this review helpful 👍

  • 1/5 K1nG B. 1 year ago on Google
    Over-priced service.Paid $30 per watch thinking I was getting great service on my watches. Battery replaced on 3 of my watches lasted 6months. All which were Anniversary gifts. One was damaged, chrono hand loose and hour marker fell off loose in watch. When receiving watches they make you sign waiver of responsibility in case anything happens to them when you take possesion. Wife was not happy, but WHY would I return so they can finish destroying them. Definately go elsewhere.
    2 people found this review helpful 👍

  • 5/5 Delia F. 2 years ago on Google
    Everyone who has jewelry they love wants a jeweler they can trust when they need repairs. A friend recently asked me to get a second opinion on repairs for six rings she really cherishes. She went to a jeweler near her home in WA who quoted her $4,300 to “fix” her rings, saying every one of them needed a major repair (!). She was really upset, naturally, and asked me if I could get her a second opinion. So I took them to Gems & Jewels because I know they have a professional bench jeweler on site. His opinion? Only two of them needed fixing, one to tighten two stones that were channel set — a minor fix —and another one that we knew needed to have the shank reinforced and then resized. The other rings were FINE. Total cost for the two rings was 80% less than she was quoted by the other jeweler! It really makes me angry that the other jeweler tried to rip my friend off that way, and I’m really, really glad I know of a place I can trust with my jewelry. And yes, I’ve definitely also purchased jewelry from them, which I’ve also been pleased with. I am just so very happy I found Gems & Jewels!
    2 people found this review helpful 👍

  • 5/5 P S. 2 years ago on Google
    What a wonderful experience! I had the good fortune to create a custom pendant. Charles and his engineering artistry helped create both an interactive and educational process. He takes pride in wanting to bring your vision to reality. Nuket, with her warmth and curiosity, help to create a supportive artistic space. I felt right at home. I can’t recommend them enough! Thank you!
    2 people found this review helpful 👍

  • 5/5 jaqialex 3 years ago on Google
    I came in yesterday (9/8/20) to get my necklace fixed that had broken in two places on the chain. I was pleasantly greeted by a friendly young lady. The service was Awesome and my necklace was fixed within 24 hours. I would definitely recommend coming to Gems & Jewels Fine Jewelry to have all your jewelry repairs completed. Thank you again! Jackie
    2 people found this review helpful 👍

  • 5/5 David V. 1 year ago on Google
    I went with a friend who needed to get her ring adjusted/fixed since it was a bit smashed. Charles was able to repair the ring to look good as new but it was slightly undersized for the finger it was meant to be used on. Luckily he managed to increase the size of the ring for no extra charge and the final result was amazing! Now the ring fits perfectly and my friend will be able to enjoy it after over 15 years of not being able to wear it. Thank you Nuket and Charles for the quick, professional, and exceptional work that was done on this ring! Highly recommended!
    2 people found this review helpful 👍

  • 5/5 Cheryl J. 2 years ago on Google
    They are so wonderful here! I’ve bought beautiful jewelry here, and I’ve had rings cleaned and appraised as well. Every experience has been perfect: highly attentive, professional, and prompt. My husband has had the same experience. Gems & Jewels is the best!
    1 person found this review helpful 👍

  • 5/5 Josue M. 1 year ago on Google
    Charles was very informative and absolutely wonderful to work with. Our ring came out perfect. We enjoyed the entire process of creating our ring and would highly recommend to anyone wanting to create a special jewelery piece!👍
    1 person found this review helpful 👍

  • 5/5 Avelina J. 1 year ago on Google
    A very good place that has a high standard of conducting business and the end products are remarkable. There attention to details are phenomenal and you won't be disappointed. Recommend if you are in search of a trusted jeweler go to Gems & Jewels.
    1 person found this review helpful 👍

  • 5/5 Anthony C. 1 year ago on Google
    Did an amazing job,I went this place to get my Galaxy pro 5 watch fited,they made me a watch band that perfectly fitted. Thank you!

  • 1/5 Dennise C. 3 months ago on Google New
    Where do I start?...... first and last time coming here and will not recommend this jewelry place. First of all, staff was not kind nor were they honest people. My fiancé went to look at gem rings to gift me for this Christmas 2003, a couple days ago. He walk in a week before Christmas was shown a catalog with rings. He chose one with my birth stone in white gold. Of course a pictured catalog of jewelry are close ups and look beautiful and not actual size. He chose a ring and picked up two days before Christmas the 23rd. He was disappointed of how small the gem was and the priced he paid almost $2,000 dollars. The ring did not look the size as pictured. He took it anyways. Gift me the ring. It was beautiful but yes the Gem was so small, it looked more like a child ring for the size it is. We go back to the jewelry store and with their strict policy on custom made meaning it was sized for my finger. Their policy is no refunds or exchanges. Man at this point we both feel scammed with what he purchased and the price he paid. And that's not all, my fiancé ask to show us the catalog they showed him of this ring and they claim they didn't have no catalog of no such ring. Then we ask to see the video of the time he came because he was shown a catalog. They claim, "we don't have catalogs here" . I ask, " well how about you make my stone a little bigger"? They wanted to charge me $700.00 more.. I walked out and said, I will not spend another cent here after feeling scammed and disappointed with customer service. SMH! After looking at their reviews here and our experience I would never come back nor recommend this Gems & Jewels place. Reading their priority is their customers satisfaction is a lie and their jewelry is completely over priced. I will post a picture of this tiny gem that costed us $2,000.00 I dislike even giving one star but I can't post my experience and wouldn't want anyone else going through the same experience. Feeling scammed and disappointed.

  • 5/5 Vaughn B. 9 months ago on Google
    Excellent customer service and a fair price on a large custom gold bale for my Chai charm!!! Very lovely people and this is one of the few jewlers that has a shop where then can fix, craft etc. your jewelry on site! They have a beautiful selection and if you want something, anything, custom made, THIS is THE place to go in all of the greater Los Angeles area. Thanks again guys. Will be back again soon. -Ryan

  • 5/5 B W. 5 months ago on Google
    Good small, independently owned jewelry store. It isn't cheap for that reason but the quality of service is good. Street parking.


Call +1 562-426-8601 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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