I just want let everyone know to STAY AWAY from this place! They do not care about their patients all they care about is money!!! This was my first time here and I went in to do a regular cleaning and to get my wisdom teeth pulled out. I was told I could not get a cleaning done because it had to be authorized by my insurance. I had done a deep cleaning a few months prior to my visit and was told I had a lot of plaque built up and it didnt look like I had done a cleaning in a long time. I just wanted to get a regular cleaning done. I waited about a month to get my authorization from my insurance to see if I got approved for my deep cleaning and wisdom teeth removal. Turns out they only sent the deep cleaning authorization and I was denied because I did not need a deep cleaning according to the xrays. I called about 5 times to see what had happened to my wisdom teeth removal authorization and everytime I called I was told they would call my insurance to see what was going on first thing in the morning and call me back, which they never did. Finally I was told I was approved but I needed a IV sedative which was denied by my insurance and costed $650. I tried declining the IV sedative but was told the dentist would not perform the extraction without using the sedative. I decided to call my insurance and see why I was denied for something I was told I clearly needed. After speaking to my insurance I was told they had never sent the authorization for the sedative just the extraction. I called the dentist back and asked if they had sent they authorization for the sedative to see if I could catch them in a lie and I sure did. The lady first said yes they sent it but it was denied so I informed her I just got off the phone with my insurance and they said you never did. She then changed her story to say that they dont send authorization for that sedative because it always gets denied. It was a bull**** as excuse! I advice everyone to stay away from this crooked place!

-_-_-_Be careful-_-_-_-_$$$$ This place gets me every time in every visit. 👎 always asking for more money above insurance with throughout a heads up every single time. They never fail. Once I went in for a deep cleaning and they went to every room asking for 200$ for gum medicine. They were selling it like ice cream at least ask over the phone. Even today's visit I was supposed to get wisdom teeth pulled. I called off work, I went to buy soups/jello/pudding etc. Spent money time. Cleaning prepping for this weekend and procedure To just walk in and ask to pay extra. The money is not the problem. its why didn't you say anything before. They call everyday like the telemarketing people do to confirm appt. You would think they could speak up on extra money that insurance won't cover.... I called the manager and asked for my file to be deleted I won't nothing to ever do with this place ever again. The lady who does the ex-rays is very sweet💞 Other then that good bye✌

Save your time and money from this place. I thought it was an ok spot. until they kept me waiting for over 3hrs with an appointment. AND I was way over charged. This place is ridiculous. Worse experience. They are nice because they over charge. Careful w this place!

I wanted to take the time to give Dr. Christina & staff recognition. First off Dr. Christina is by far the very best dentist I've ever had and I've had a few. She was on time getting to me, she explained everything perfectly, she was gentle to the point where my whole procedure was painless, she kept asking if I was ok... I didn't feel a thing. Dr. Christina you are amazing "THE BEST" I also want to recognize her assistant Ariana she was gentle great as well. My hygienist Lisa she gentle friendly professional explained everything as well she's awesome. I also want to mention Giselle in the front reception. She was smiling welcoming the minute I walked in the door. I was a lil uptight coming in, but it made me feel good to walk in and be greeted so kindly. There was one other person I encountered that day unfortunately I didn't catch her name, she helped go over cost, she was also very nice and helpful. So thank you all for such a great experience. I really hope the owners, your bosses read this review and a copy of this review on Yelp and give you the recognition you all deserve. The type of service you all provide is what makes a business successful and you all should be considered great assets to the team. Many thanks again! I look forward to my next appointment. Sincerely, Victor

My boyfriend recommended this place and i love it🥰 after a few visits they remember you without needing to look at your chart and are always very friendly! Always answer any questions and wont ever make you feel like a burden. Any time anyone asks, i recommend them here!

I give it 5 stars due to there professional insight of knowledge on whatever it may be regarding to your pain, ask you questions about when it occurred or when it happened? , very friendly staff, always called me to check up how I am doing, and send text reminders for appointments so you won't forget so I would recommend if you need any dental work stop by here. Mina is also one of the best hygienist I would recommend.

Dental Masters in Downey is by far the best dentist I have ever been to. They are very friendly. The receptionist seem to really care about you and your dental health. They try to help you save as much money as they can. I’ve had my wisdom teeth extracted, a bone graft, and fillings done, and all the work that was done was very affordable. The dentist there are very gentle and they know what they are doing. I am currently in the process of getting braces and I feel like I am getting the best price possible in Los Angeles. I live in the South Bay and the prices for dental work there are much more expensive then at Dental Masters. I really recommend this dentist. Their technology is up to date, their technology is a lot better then most dentist. X-Rays are normally uncomftorble but at Dental Masters X-Rays are a lot easier.

I when in for a deep cleaning the hygienist was awesome didn't feel any pain. The girl's in the front desk are all so sweet and friendly! Specially Ofelia she always helps me slove my essues.That is really hard to come by these days! Would highly recommend this location.

Good morning, patient of dental masters, I lasted more than 5 years without dentures, I lost my teeth in the 5 years out of shame, I didn't go to the dentist, on the recommendation of my beautiful daughter-in-law (Yobanita) who thanks to my daughter-in-law and oviamenta to all the people professionals from Dental Masters in Downey have given me my life back, all of them were a great experience that only my parents, God knows how grateful I am to see Gone and met by the beautiful receptionists and doctors, thank you very much, on my fourth visit I had my dentures and the last 3 were for adjustments, thank you for giving me my life