1/5 B S. 8 months ago on Google • 1 review
Today,
I
stopped
at
the
North
Bend
Starbucks
721
SW
Mount
Si
Blvd
North
Bend,
WA
98045
United
States
at
approx.
8:30am
today
10/01/2023.
I
ordered
1
simple
Americano
and
1
simple
Double
Smoked
Bacon
Breakfast
sandwich.
The
store
lobby
was
not
too
packed,
so
I
was
hopeful
that
my
wait
would
not
be
long.
After
almost
25+
minutes
after
waiting
patiently,
I
finally
received
my
sandwich.
I
got
back
in
line
to
get
a
refund
because
for
almost
30
whole
minutes,
customers
who
came
in
long
after
Me
had
already
received
their
hot
items
and
coffees…
maybe
20
cars
had
also
come
and
gone
through
the
drive-thru
window
before
my
name
was
ever
called.
Finally,
my
order
came
up
and
not
1
apology
or
“thank
you
for
the
wait”.
So
I
got
back
in
line
to
receive
a
refund.
After
waiting
another
7
minutes
(while
on
lunch
break
for
work
I
will
add)
I
finally
got
to
the
cashier.
I
explained
that
I
wanted
a
refund
because
I
had
waited
now
almost
THIRTY
WHOLE
MINUTES
to
receive
a
burnt
double
smoked
bacon
sandwich.
She
stared
at
me
blankly.
I
figure
she
can’t
hear,
so
I
politely
repeat
my
qualm.
I
WOULD
KINDLY
LIKE
A
REFUND
BECAUSE
I
WAITED
NOW
30
minutes
to
receive
my
items…
customers
long
after
me
had
received
their
items
first
and
were
long
down
the
road
while
I
stood
there
in
the
lobby
like
an
idiot.
Workers
avoided
eye
contact
with
me,
but
some
looked
and
didn’t
say
not
one
word
to
me…
didn’t
ask
if
I
had
been
helped,
didn’t
bother
to
check
if
I
needed
anything.
So
when
I’m
here
talking
to
the
cashier
and
she’s
staring
at
me
like
a
deer
in
the
headlights,
I
have
to
again
repeat
myself
a
THIRD
TIME.
For
a
refund.
She
doesn’t
understand
and
says
“oh
you
got
the
wrong
order???”
The
tall
blonde
woman
clearly
came
into
work
late
because
not
only
was
she
rushing
but
her
coworkers
said
“welcome
back,
are
you
feeling
better?”
A
tell-tell
sign
that
this
person
had
been
calling
out
sick.
Go-figure.
Having
to
repeat
myself
three
times
asking
for
a
refund,
she
FINALLY
says
very
limply
and
UNAPOLOGETICALLY,
“sorry.
We’re
training”
The
person
making
the
hot
food
was
using
ONE
over
for
over
15
minutes.
No
wonder
why
the
lines
are
so
long.
Irreguardless
if
you’re
training
or
not,
common
sense
tells
you
there
are
2
ovens
so
use
two
ovens
to
finish
the
cooking
in
half
the
time.
Nope.
She
doesn’t.
I
am
extremely
upset
and
dissatisfied
because
not
only
did
I
watch
complete
and
utter
incompetence,
but
total
apathy
and
disregard.
The
tall
blonde
didn’t
care
that
I
had
waited
long
before
everyone
else
waiting
extra
long
for
a
1:30sec
sandwich
to
heat
up!!!!
I
SUPPORT
AND
SPEND
TONS
OF
MONEY
AT
STARBUCKS.
But
this
sad
and
sorry
location
I
WILL
NEVER
COME
BACK
TO
THE
STORE
EVER
AGAIN.