4/5 Laura G. 4 months ago on Google
My
husband
and
I
stayed
here
for
6
nights,
the
hotel
itself
is
situated
in
a
wonderful
location,
beautifully
decorated
and
we
were
blessed
with
a
wonderful
view!
Check
in
&
Reception
Pros:
Font
desk
staff
provided
us
with
free
breakfast
for
the
entirety
of
our
stay.
Negative:
We
were
charged
the
19%
tax,
crazy
expensive
after
already
paying
for
our
stay.
Our
hotel
in
Bogota
did
not
charge
us
that.
They
treat
their
guests
like
hospital
patients/prisoners.
My
mom
and
dad
weren't
able
to
come
up
to
our
room
without
security
stopping
us,
making
them
register
at
the
front
desk
(sure,
ok,
I
understand
wanting
to
keep
track
of
their
hotel
guests)
HOWEVER,
it
was
5pm
one
day,
we
went
to
register
them
so
I
could
style
my
mom's
hair,
they
told
us,
'no
guests
allowed
past
4pm,
unless
you
want
to
pay
an
extra
fee'.
This
was
not
a
language
barrier
misunderstanding,
as
I
speak
fluent
Spanish,
this
was
also
not
a
security
protocol,
as
we
were
going
to
happily
register
them.
This
was
the
hotel
trying
to
make
more
money
off
of
their
guests!
It
was
not
10pm
and
us
semmingly
trying
to
sneak
my
parents
into
our
suite
over
night.
It
left
an
absolute
disgusting
mark
on
our
stay-
being
treated
like
a
hospital
or
prison
with
'visitation
hours'.
Room:
Pro:
Great
view,
comfortable
beds,
secure
safe,
clean!
Negative:
We
simply
requested
a
bottle
opener
for
some
beers
we
purchased
in
the
mall
(attached
the
hotel),
they
wouldn't
leave
the
bottle
opener
with
us,
we
had
to
call
them
to
our
room
everytime
we
required
a
bottle
to
be
opened.
Pretty
weird.
Overall
the
hotel
stay
was
good,
I
would
consider
staying
there
again,
minus
the
whole
guest
thing
and
the
tax
(yes,
I
know
it's
countrywide).
The
location
is
awesome!
Keep
in
mind
the
building
is
under
construction.