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  • 1/5 Kai W. 1 year ago on Google
    We had an horrible experience, they overbooked the hotel ans we ended up without a hotel room. There was nothing offered in return, they were just telling us where the door is. Really sad service
    1 person found this review helpful 👍

  • 4/5 Heena P. 1 year ago on Google
    The staff were always friendly and helpful. The room itself didn’t look as good as the pictures. There was rust at the bottom of the toilet. We stayed there three nights and for the most part the shower was cold/luke warm. The receptionist did fix the problem, but the hot water didn't last long. Our room had a minibar but it was stocked so much that there was not much space to put our own things. The bed was comfortable and big. Location wise, it is in El Poblado but not walking distance to most things so will most likely need to get a taxi to most places. Overall, a mixed stay.
    1 person found this review helpful 👍

  • 5/5 Mr T. 1 year ago on Google
    I stayed for 3 nights and the services was amazing plus my room was coconut room, was a great experience to have new energies of smells from Colombia having each room to have a different smell to attract the correct energy was incredible experience. I definitely recommend Aromax hotel.

  • 5/5 R. L. 6 years ago on Google
    Very nice place and people. Get some rest in the garden, Jacuzzi or sauna. Price vs quality is perfect! Near zona Rosa; the place to be for good restaurants, bars, shops... or order a taxi who will bring you for $1. Advice: just take earplugs with you because it's an older building so sometimes you may here people enter the hotel.

  • 5/5 Carolina M. 6 years ago on Google
    Hotel Aromax is by far the best hotel to stay at when you go to visit the beautiful city of Medellin. It has such a nice welcoming environment that you feel at home. What I like the most about this hotel is their innovating rooms, my favorite room was eucalyptus perfect scent to come to after a day of exploring the city. The staff is very friendly and they are willing to make your stay as pleasant as it can be.

  • 2/5 Annette O. 6 years ago on Google
    When we arrived the manager was on his phone, he didn't even stop to help us with our luggage or even bother to introduce himself. We never got his name to date, he has a low cut hairstyle and works during the day. He pretty much was on his phone during our entire 3 day stay. We were put in the back room named frese where there was men working outside and looking in as I was getting dressed due to the low placed window. The room was quite dark so I had the blinds opened partially.I asked to be moved and this was the only time the manager was helpful. Checkout was even worse as he kept accusing us of having taken a drink from the minbar, our Spanish wasn't great but he didn't even try to help us understand. Frankly his manner was awful which is a shame considering how great and helpful the other members of staff are. Wouldn't stay there again.

  • 5/5 Tristan P. 4 years ago on Google
    Cute themed rooms. Pretty outdoor courtyard with lots of plants. Great service!

  • 1/5 Romaric G. 4 years ago on Google
    Worst hotel. Very disrespectufl employees. Do not match what is shown on internet. Plus very noisy

  • 5/5 Dady S. 6 years ago on Google
    It's great small pretty quit , great staff

  • 5/5 Juan E. C. 9 years ago on Google
    Incredible experience in this luxury boutique hotel.


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