3/5 Jay P. 5 months ago on Google
This
is
a
3.5
star
hotel,
at
BEST.
Pros:
good
location,
safe
area,
overall
clean
hotel
Neutral:
breakfast
is
just
ok,
same
food
every
day,
no
way
to
toast
or
warm
up
any
toast,
waffles,
pastries,
etc.
Cons:
Our
problems
started
when
we
checked
in
at
1am.
We
traveled
with
our
3yo
and
the
front
desk
insisted
on
a
birth
certificate
even
though
both
parents
were
present.
All
our
last
and
middle
names
are
the
same.
Finally
I
told
him
I’d
get
someone
to
get
a
picture
in
the
morning
Our
room
was
a
bit
dated,
but
the
main
issues
were
the
sink
backed
up
water
and
the
shower
pressure
was
awful
with
lukewarm
water.
I
informed
the
front
desk
the
next
morning
and
they
said
they
would
look
into
it.
That
afternoon,
both
were
still
the
same
so
I
went
and
talked
to
them
and
they
offered
a
room
change.
I
asked
to
check
the
next
room
before
packing
up
and
moving
and
they
insisted
it
would
be
fine.
Well
I’m
glad
I
persisted
because
after
going
to
the
second
room
to
check,
the
shower
was
ice
cold
after
running
for
2
minutes.
The
bellboy
was
with
me
and
I
had
him
check
himself
and
he
agreed.
Finally
we
went
out
for
the
rest
of
the
day
just
planning
to
change
hotels
and
when
we
returned
they
offered
us
one
more
room
to
check.
The
shower
was
nice
and
hot
(finally)
so
we
made
the
swap.
After
our
first
night
we
realized
the
AC
was
broken.
It
ran
constantly
regardless
of
the
thermostat
temperature
and
blew
cold
air
directly
on
the
bed
all
night.
So
we
ended
up
just
staying
without
the
AC
rather
than
moving
again.
Overall
the
hotel
needs
a
major
update.
The
lobby
and
superficial
appearance
is
much
nicer
than
the
hotel
itself
and
I
would
have
rather
stayed
at
a
holiday
in
with
functioning
showers
and
AC.
The
staff
are
also
undertrained,
they
are
polite
but
lack
any
sort
of
polish
or
grace
when
dealing
with
problems.
The
morning
of
our
checkout
we
had
a
3:30am
airport
pickup
and
the
front
desk
called
at
2am
to
confirm…?!
Obviously
woke
us
up
an
hour
early
and
never
apologized
on
check
out
and
didn’t
thank
us
for
our
stay.
Overall
it’s
an
ok
hotel
if
you
get
a
room
with
a
shower,
sink,
and
AC
that
works
but
there
are
probably
much
better
options
in
the
price
range