Chick-fil-A image

Chick-fil-A

Restaurant Fast food restaurant Breakfast restaurant Family restaurant Catering service Chicken restaurant Delivery service

One of the Most Revieweds in Melrose Park


Address

2 Winston Plaza, Melrose Park, IL 60160, United States

Website

www.chick-fil-a.com

Contact

+1 708-345-2399

Price rating

$ $$$

Rating on Google Maps

4.40 (1.8K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: good (15) chicken (15) service (13) fast (11) sandwich (10) drive (10) salad (9) staff (8) friendly (8) order (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Anita J. 2 years ago on Google • 226 reviews
    I had chick fil a in Kalamazoo, Michigan and was not impressed. In fact, I never needed to have it again. UNTIL I tried this Chick fil A!!! IT WAS DELICIOUS!!!! I am now hooked!! The service was as good as the food.
    2 people found this review helpful 👍

  • 1/5 george m. 8 months ago on Google
    There's no speed here.... this is what I get for paying for a large fry!!!!! Should just get a small!!! I want a refund!!!!
    2 people found this review helpful 👍

  • 4/5 jane v. 6 years ago on Google • 529 reviews
    or a fast food restaurant, this place is pretty good. Located in the Winston Park Plaza Mall in Melrose Park, obviously, there's loads of parking. The food is good, better than your average fast food restaurant. I have had the breakfast sandwich and the cobb salad. I prefer the cobb salad as it is filling and you get your choice of several different dressings. The employees were very nice, including the gentleman who was cleaning the tables. They were also very patient as we had a gift card and the first employee did not know how to use it, but did not get frustrated and was very cordial. There's also a nice children's play area that you can bring the little ones too and have a quiet moment outside for yourself. We both had the cobb salad and sweet tea. The salad is actually one of the better choices, although I do think that it is a little expensive for a so-called fast food restaurant. The cobb salad is 8.45 and the sweet tea is 1.79. Our total bill was 23.04 which is on the high side considering there are a lot of other healthier alternatives. They actually get a 5-star rating for service but a four-star rating for the food prices.
    1 person found this review helpful 👍

  • 3/5 Eliana L. 5 months ago on Google • 148 reviews
    I'm disappointed at this CFA location. I always buy the cookie crumble yogurt parfait at all Chick Fil A's I visit and the portions are pretty consistent among all of them. I paid $5 for a cup halfway empty of yogurt. I went to one of the employees and showed them the cup and they said that's the correct portion for this location which makes no sense unless you are charging me half price lol. See the photos for yourself and be the best judge. 🤷🏻‍♀️
    1 person found this review helpful 👍

  • 5/5 Tender T. 3 years ago on Google
    😋 I eat at Chick-fil-A a lot love the nuggets and mac & cheese kale , lemonade 🍋the best the drive thru was orderly 😁 I think Chick will be opening soon very delicious ✌🏿
    1 person found this review helpful 👍

  • 5/5 Diana H. 3 years ago on Google
    2020 recommended, COVID-19 precautions taken. The best chicken nuggets I’ve tried. Real chicken, not mysterious meat. I love the salads with lemonade, the best combo! I don’t eat here very often, but when I come I use the drive they. It gets busy during lunch hours but they handle it amazing. The staff is very friendly and helpful, everyone is wearing masks and practicing social distance. The staff takes your order and help you pay even before you get to the “real drive thru”. I have timed my visits and even on the longest line, I’ve been out of there in less than 10 minutes which is awesome!
    1 person found this review helpful 👍

  • 5/5 K C. 1 year ago on Google • 201 reviews
    Always a winner. Their milkshakes costs over $5 and are on the lower than average size but they are delicious. Personally their fries are always gross. The chicken sandwiches are basic but a known quality.

  • 5/5 Nolan M. 6 months ago on Google • 55 reviews
    Really great customer service. Everyone was friendly and helpful. My order was ready very quickly. The only thing i didn't like was that some of my fries weren't completely done. But because of the customer service, I would definitely go back.

  • 5/5 Shaheer A. 5 months ago on Google • 28 reviews
    Location 15 min south of O’hare in on a morning weekday is a surprisingly nice atmosphere for breakfast. A rare quiet setting in Chick-fil-A starts my morning off right with their marvelous service

  • 2/5 Nia P. 5 months ago on Google • 18 reviews
    Coming from out of state, this Chik Fil A was gross. They forgot my tomato in my deluxe. They forgot one whole kids meal then they also forgot the drink on ALL 4 kids meals. The garbages were overflowing with garbage. The workers there are not at all pleasant. They don’t have the usual customer service you expect and find at a usual Chik Fil A. Thumbs down for sure. My meal tasted like a 4 dollar meal instead of an 11 dollar meal. Needs better management.

  • 5/5 Birkinbagmhe 5 months ago on Google • 4 reviews
    This chic FIL a >>>>. I would like to take a quick moment and shine a light on "Eli" he is always smiling, always professional, and has never pulled a fast one. Today I accidentally forgot my card, and out of the kindness of his own heart, he returned it to me. The overall culture of this specific chic FIL a is kind, and welcoming. I recommend this chic FIL a 🤍.

  • 4/5 John C. 3 years ago on Google
    Food was great. I would have given it 5 stars but the drive through order taker spoke too fast. It was difficult to understand her.

  • 5/5 Pastor Jaime C. 3 years ago on Google
    Delicious

  • 5/5 AYODELE A. 3 years ago on Google
    Great

  • 5/5 Octavio P. 3 years ago on Google
    Very efficient. Even when extra busy during the lunch rush, line keeps moving. Big fan

  • 5/5 Mary M. 1 year ago on Google
    Great atmosphere the employees are always nice! It's always clean! Prices very reasonable & the food isn't greasy or oily!Dont change any of your salads they are awesome! Love the waffle fries.

  • 5/5 Holly A. 1 year ago on Google
    I first learned of Sub Tender 25 years ago when I was a student at Concordia. I loved the food then and I still love it now! Same awesome food, fast service, reasonable prices and friendly staff. Not only do I stop by whenever I visit Concordia, I've also introduced several friends through the years to the Awesomeness that is Chick-fil-A

  • 2/5 Mark D. 1 year ago on Google
    Had the grilled club chicken sandwich. Paid $9 for basically a slider of a chicken sandwich that didn't come close to filling me up. And it didn't taste that great either. Too many mom and pop restaurants around here to waste money and time on a fast food place like this.

  • 2/5 Nereida C. 1 year ago on Google
    I usually get a chicken sandwich with a chicken soup instead of the fries. The sandwich was good but the soup tasted spoiled. Am not the type of person to take the food because that's just how I am I'll just throw it away. Next I just won't buy.

  • 5/5 Martha A. 1 year ago on Google
    This place is always full, but the service is quick...drive thru and inside. Staff here works very hard to meet your expectations. The chicken in its variety is very good, hats off to chick-fil-a.

  • 3/5 WarriorsRDahBest 1 year ago on Google
    I notice they've been short changing me on food. I complained about it a while back. The manager agreed, said he could visually see my point. I had ordered a large and a small and they were both the same size lol. OMG lol I've never seen nothing like it. The large was just as small as the small lol. Now they are right back at it. In some of the containers they give you, they do not give you the amount of food that you paid for. I recently bought from a different Chic-Fila and I was shocked at how much food they put in the container on the same item I always buy. They gave me so much more. This Chic-Fila in Melrose Park is a store that wants to win. I believe in winning too but win honestly. Don't short change the customers. If you keep doing it I'm going to start posting side by side pictures.

  • 5/5 Buyahotproperty I. 3 years ago on Google
    Nice order taker. She was helpful and kind

  • 5/5 Belicia C. 1 year ago on Google
    5 stars for friendly service and delicious food. Faster than some locations with the transitional drive through set up. It’s Chick-fi-a, what’s not to love?!

  • 1/5 Jaciyah B. 1 year ago on Google
    Working was rude rushing me of the drive through mike with my order, got to the window and had the same attitude handing me my bags. No greeting or nothing silence

  • 5/5 Ariana N. 3 years ago on Google
    Amazing and friendly.. Im picky with food specially chickrn sandwich but theirs is amazing

  • 5/5 sandra s. 3 years ago on Google
    Love it

  • 5/5 Martinez J. 1 year ago on Google
    Can't never go wrong here good food, can't complain bout customer service lines be packed!!! But it's worth the wait & money. They have a GOOD FOOD.

  • 4/5 Malise 1 year ago on Google
    Always packed, but for a good reason. Considering the amount of business they get and that their 2 drive thru lines always extend beyond the lanes provided, they should invest in expanding their kitchen and staff so that they may be able to get more food out faster and reduce those lines.

  • 5/5 One T. 1 year ago on Google
    Great friendly staff, fast and efficient. Food was good and it was clean. Great place to stay and eat or come in for a to go order and they are fast considering they are almost always busy.

  • 2/5 Claudia B. 1 year ago on Google
    Haven't been here in a while and probably won't be going back.The waffle fries were cold.The chicken sandwich was hot and good,however the long sharp skinny bone poking around in my mouth was not. So I'm probably never going back.

  • 4/5 Susan E. 10 months ago on Google
    Such a simple thing as a chicken sandwich and waffle fries and they were Delicious! The Best I've ever had! From Michigan so no Chick-fil-A there sadly!

  • 4/5 Arturo D. 8 months ago on Google
    I enjoy Chick-fil-A, good quality food at reasonable prices. The staff are very courteous. I recommend this restaurant to my friends.

  • 5/5 Marilynn J. 9 months ago on Google
    The young man serving us was friendly and attentive, and he cleared our table. He is planning to get his own franchise. I know he will be successful.

  • 5/5 Alex J. 3 years ago on Google
    Outstanding! Outstanding! Customer Service Food was amazing also I asked for my food well done and they did it .

  • 5/5 Mike W. 3 years ago on Google
    Fries are really good and my family loves everything they've eaten there. The lines are always long, for a reason. The milk shakes are amazing as well.

  • 4/5 Alex B. 3 years ago on Google
    Great food! Cheap prices! Drive through line can definitely get long moves at reasonable pace.

  • 3/5 Lolita M. 3 years ago on Google
    I love Chick-fil-A in general, but the past couple of times this location’s messed up my food. I got the Deluxe and asked for no tomatoes, and they gave me tomatoes and no cheese. Then the next time I ordered a spicy chicken biscuit with cheese and eggs, got charged for it and they only gave a me the chicken and biscuit. Super annoying.

  • 5/5 Oscar C. 3 years ago on Google
    Crowded , but their efficient drive thru service gets you out quick.

  • 5/5 Martin C. 3 years ago on Google
    Good food

  • 5/5 Sarah D. 3 years ago on Google
    Always fast and kind.

  • 5/5 Bradon H. 3 years ago on Google
    Best chicken

  • 5/5 E R. 3 years ago on Google
    Chicken fil a has the best chicken 🐔

  • 4/5 Jose N. 3 years ago on Google
    Awesome Chicken Sandwich,,!!

  • 5/5 Maribel P. 3 years ago on Google
    (Translated by Google) Super rich everything. (Original) Super rico todo.

  • 3/5 El dro 1. 3 years ago on Google
    Its alright I guess

  • 5/5 Daniela S. 3 years ago on Google
    🥰

  • 5/5 Slushee _. 3 years ago on Google
    Fries so good

  • 5/5 Hassan A. 3 years ago on Google
    Convenient location. Big parking lot . Quick service.

  • 5/5 Bernice H. 3 years ago on Google
    Good food, fresh

  • 5/5 Journey M. 3 years ago on Google
    Absolute pleasure 🐓

  • 5/5 Stephen D. 3 years ago on Google
    For such a long line they were really quick.

  • 5/5 Janet C. 3 years ago on Google
    (Translated by Google) Delicious and very friendly staff !!! (Original) Delicioso y el personal muy amable!!!

  • 5/5 Anthony P. 3 years ago on Google
    Clean an quick service

  • 5/5 JR 3 years ago on Google
    Love this location

  • 5/5 villa v. 3 years ago on Google
    The line definitely gets long and ruthless amoungst the patrons. But the people are always nice and fast as they can be.

  • 1/5 Chiquita A. L. 3 years ago on Google
    The chicken sandwich was cold and dry👎

  • 5/5 Misa S. 3 years ago on Google
    My hija. Loves. There. Chiken. Delicious

  • 5/5 Miguel C. 3 years ago on Google
    Great sandwich 🥪 😋 I love it

  • 5/5 Liz W. 3 years ago on Google
    I loooove it there 😂💗🙌

  • 5/5 ramiro d. 3 years ago on Google
    It good

  • 5/5 Elias R. 3 years ago on Google
    Always good for never disappoint

  • 5/5 Mike E. 3 years ago on Google
    ALL GOOD PEOPLE ARE WORKING THERE ; VERY NICE SERVICE

  • 5/5 Denise H. 3 years ago on Google
    Food is always good and the staff is ALWAYS courteous and polite 😊

  • 4/5 Juan E. 3 years ago on Google
    (Translated by Google) Good (Original) Bien

  • 5/5 Kevin W. 3 years ago on Google
    This is one of the best locations. But the drive can be extremely crowded

  • 1/5 Volta P. 1 year ago on Google • 2 reviews
    I ordered a Cobb salad through door Dash and this is what I received. No corn half egg and thick shredded cheese throughout the salad. Not to mention I spent $65 total on my order and didn’t receive any sauce dippings -Sharon J
    2 people found this review helpful 👍

  • 1/5 Tee S. 5 months ago on Google • 1 review
    The food was ok, but I found I bug in my food, I was 3/4 into finishing the salad and there was a little black bug on my egg in the salad


Call +1 708-345-2399 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Quick bite
    • ✓️ Healthy options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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