Madin Hotel image

Madin Hotel

Hotel

Sleek hotel offering vibrant quarters & 3 eateries, plus a spa & a rooftop pool with bar service. People often mention hotel, stay, service, staff, room, city, Varanasi, rooms, good, clean,


Address

JHV Mall, Beside, The Mall Rd, Varanasi cantonment, Varanasi, Uttar Pradesh 221002, India

Website

www.hotelmadin.com

Contact

+91 542 251 8529

Price rating

$91/night

Rating on Google Maps

4.40 (3.5K reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (28) stay (15) service (14) staff (13) room (12) city (9) Varanasi (8) rooms (8) good (8) clean (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 YOGA N. 1 year ago on Google
    I gave this hotel a 5 Star review a couple of years back but the dismal experience has made me change my review. The lady at reception is stoic and in my opinion not fit to deal with guests. Upon arrival the first thing I noticed that there's a skeletal staff running the hotel and they are not coordinated. I asked the front desk lady for a better room she bluntly refused. The luch took an hour to be served, the quality and quantity of the food was pathetic. The room was not clean and had hair and residue on the table. The toiletries, linen, bath linen is pretty disappointing. The breakfast buffet was one of the worst, the food looked stale and they barely paid attention to anyone. I asked for a cappuccino and I was informed that I had to pay for it separately. The food spread was very limited and staff waited for the food to get over before the refills. The house keeping staff took my tshirt and dress while changing the sheets and after much deliberation and follow up returned it the next day. Massage was below average. I was very disappointed. Won't be coming back.
    4 people found this review helpful 👍

  • 4/5 Tushar G. 1 year ago on Google
    This hotel is a amazing find away from the densely populated city of Varanasi. It is very well decorated and very beautiful looking. The food there very tasty and provides bar facilities as well. The staff there was kind and polite and assisted in anything we needed. Rooms are well decorated, spacious and provided with quality amenities. The bed quality is superb. On the trip some of my family had food poisoning were sick very badly. The staff were helpful and helped to contact a doctor in that urgent time. The hotel also provided us with auto's to move around with ease in the city and explore the Ghats and cultural heritage.One of the best properties to stay in Varanasi. It is located in the Cantt. area so the area around the hotel is away from the city chaos and traffic. The rooms are very comfortable and clean with all the amenities. The service is great. The breakfast buffet is amazing with a lot of options. I would definitely visit this property again for a stay.😇
    3 people found this review helpful 👍

  • 5/5 Syed A. 6 months ago on Google
    recently stayed at Madin Hotel, and it was a pleasant experience. The staff were friendly and accommodating, and the room was clean and comfortable. The location was convenient for exploring the area, and the hotel's amenities met my needs. Overall, it was a good stay, and I would consider returning in the future
    1 person found this review helpful 👍

  • 5/5 Neha V. 1 year ago on Google
    Amazing hospitality. Check in was easy and fast.rooms are spacious. Cost Worthy. Mostly rooms have bathtub. Do ask for room with bathtub. Food is great. Rooftop swimming pool is one of the do to thing in property. Don't miss it. Had great time. Nice and supportive staff.
    1 person found this review helpful 👍

  • 5/5 Syed A. 6 months ago on Google
    The hotel is very nicely and beautifully built. The staff is courteous and prompt. The Hallways / Corridors have full length mirrors which gives a grand look. The breakfast buffet has almost all dishes on their menu. Multiple banquet halls, which have different ambience. Absolutely loved my stay !
    1 person found this review helpful 👍

  • 5/5 Pallavi S. 9 months ago on Google
    The hotel is very nicely and beautifully built. The staff is courteous and prompt. The Hallaways / Corridors have full length mirrors which gives a grand look. The breakfast buffet has almost all dishes on their menu. Multiple banquet halls, which have different ambience. Absolutely loved my stay !

  • 5/5 Karan K. 4 months ago on Google
    Very clean, hygenic and spacious rooms, excellent food not far from city. Most city tour points are close by. Good for leisure or business traveller on budget. Staff is friendly and helpful. ☺️

  • 5/5 #HarshaL _. 6 months ago on Google
    I had a fantastic stay at this hotel! The staff were incredibly welcoming and attentive from the moment I arrived. The room was clean, spacious, and had a beautiful view. The amenities, especially the pool and gym, were top-notch and well-maintained. The on-site restaurant served delicious food, and the breakfast buffet was a great start to each day. The location was convenient, with easy access to local attractions and transportation. I also appreciated the hotel's commitment to sustainability and eco-friendly practices. One small improvement could be faster room service, but it didn't detract from my overall experience. I highly recommend this hotel for both business and leisure travelers. I look forward to returning in the future.

  • 5/5 Ritik C. 6 months ago on Google
    Very clean, hygenic and spacious rooms, excellent food not far from city. Most city tour points are close by. Good for leisure or business traveller on budget. Staff is friendly and helpful. I definitely think this review will help you make the right choice"

  • 5/5 Prakhar M. 4 months ago on Google
    I have stayed at the hotel for 3 nights and 2 days. Food is great and best thing is that people are polite and hospitable. Rooms can be bit better although no complaints and cleanliness was maintained throughout my stay. I recommend.

  • 4/5 Ceris C. 4 months ago on Google
    Recently stayed for two nights. Pros- Clean, comfortable and well equipped rooms. Drinking water regularly restocked. Housekeeping helpful to retrieve my husband's walking pole and cap that had been left behind in the bar. X Factor Bar competitively priced, service excellent, cocktails delicious and wide range of good food available. Location ideal for visiting Varanasi main sights. Cons- Breakfast buffet inconsistent, difficult to order freshly cooked items and hot drinks don't always arrive after ordered. Probably our favourite out of the eight hotels we had on our recent trip so would highly recommend.

  • 5/5 Anish B. 4 months ago on Google
    This was my second stay in last one year Rooms are big and nicely decorated. Prices are reasonable compared to other 5 star properties around. I liked the food as well. The only thing i miss here is the quality of service at the reception. I think the reception staff should be trained to make the guests feel the vibe of a five star hotel. The attitude is pretty cold and takes away the charm of this fantastic hotel.

  • 1/5 Mohit Kumar C. 11 months ago on Google
    I don’t like service and food in the jaw restaurant, One of the crew Mohammad Javed he provide worst service ever , and his attitude high level . Great go ahead 💪🏻. Madin has must needed to improving the service.

  • 5/5 Praveen Kumar D. 10 months ago on Google
    All i can say about this hotel is "Excellent". Rooms are tidy and room service is pretty good. In walking distance you have one mall and various food options are also available. Most of the 4/5 star hotels are in this locality. Only thing is slightly far away from the main temple ( Kashi Vishwanath ji temple),but logistics can be easy managed.

  • 5/5 taher f. 9 months ago on Google
    Iam currently staying the hotel while writing this review. Overall service and comfort is way above the level. We choose this hotel because due to some issue we were not able to stay at nearby Radisson hotel. But by luck we got to stay in this hotel which is way better than Varanasi Radisson. Special thanks to my chef Mr. Putin who is from Kolkata who made an special customised food on my request. Where he went out of the way to give an extra customer service with wow experience.

  • 5/5 Tribhuwan k. 9 months ago on Google
    came here to escape the intensity of downtown Varanasi and to be located closely to the historical site of Sarnath and airport. I couldn’t have been more happy with my decision. The hotel is very well maintained up to European standards. The service was excellent and the food amazing with plenty or choice. Best Thali I had throughout my travels

  • 4/5 Chandrashekhar G. 11 months ago on Google
    Great place located in Varanasi cantonment. Well appointed rooms. Services is satisfactory. Could have been better. Plenty of choice for food. Breakfast has quote decent spread. The food is too expensive given the other options available just outside.

  • 3/5 Aman J. 1 year ago on Google
    Hotel is nice to stay, but i felt the room size was small for the price they are charging. Also, i didn't like their washroom having sliding door and their room layout w.r.t washroom having the cupboards.

  • 5/5 Prateek S. 1 year ago on Google
    Was pleasantly surprised to see this beautiful property as I was more used to named hotel and unfortunately no rooms were available. Madin was fall back hotel and happy to share that I don't hv regrets.

  • 4/5 Siddharth A. 1 year ago on Google
    Excellent place to stay at Varanasi. Though this is 4-5 KM from all the places to visit, but the traffic in the city is back , and it takes lot of time . The hotel is itself very nice . And all other good hotels are also in close vicinity.

  • 3/5 Saurabh A. 1 year ago on Google
    Property is good. The hotel needs to improve upon its professional handling of guests. The staff although helpfull, sometimes tries to transfer the responsibility to another employee, leaving the guest waiting for response. Food quality is just ok.

  • 4/5 Ashray S. 1 year ago on Google
    ACTUALLY I VISITED THE BANQUET HALL OF THE HOTEL. FIRST OF ALL IT WAS SPACIOUS AND APPEALING. THE LIGHTS LOOKED TOO GOOD. THEN OUR EVENT WAS FLAWLESS WITH PROPER SERVICE. THEN THE VEG FOOD MENU WAS GOOD AND TASTY BUT THE NON VEG MENU WAS NOT GREAT. ALTHOUGH IT'S A GOOD HOTEL.

  • 5/5 Akhtar Aleem A. 1 year ago on Google
    Good and Nice place, air pollution and noice pollution free area. Nice place for small party of 50 to 150 persons gathering. It is a ★★★ rated hotel. Good for a gathering for a person with an income of Middle to High group. Nice dilicious starters and main course meal and sweet dishes. Liked it.

  • 4/5 Sandra C. 1 year ago on Google
    The room was nice and colorful ,land the bathrooms are amazing. Loved the bathtub. The swimming has a nice wiev and the gym is has a wiev to the forest. Although…the SPA had a bikini wax services on the menu which they refused to provide. The food we ordered we didn’t like ,fish and chips were not fresh ,but…they turned the whole situations arround where they exchanged true food for anything we wanted from menu and with extra. Great customer service right there! Would stay again!

  • 3/5 Shilpi G. 1 year ago on Google
    Well located in the Varanasi Cantt area. Checkin is efficient and smooth. Valet parking available. Rooms are clean and well maintained. The bathroom has a rain shower, hand shower and bath tub. There were some service issues , Like after telling so many times before check in that room has smoking smell in it no action has beed taken... The worst thing was cockroaches roaming on the serving table in the restaurant. After telling the same to the waiter, he acts normal and doesn't take any action...after some time cockroaches started moving on to the brown bread slices...i complained to the restaurant manager.. he clicked pictures of cockroaches and removed those brown bread.... We checked out... Check out took time...as after giving so many reminders for bringing the luggage from the room, no one bothered... Waited long for just a copy of the bill.

  • 4/5 Smriti Suman J. 1 year ago on Google
    It's good. Everything is good. At par with what you would expect of a four star hotel in a very famous city. The only downside and a big one is that parking is an issue, big one at that. If you are bringing your own vehicle...the hotel has little facility to park it safely in its vicinity. Another related problem is the driver's accomodation. There is none. It becomes difficult to find place for both your vehicle and your driver because the hotel does not provide any and the staff act helpless in this regard. Otherwise, it's great. The kitchen serves delicious food. The taste is awesome. The breakfast buffet is worth it and the location od the hotel itself is top notch. Just a request for the hotel authorities is to do something about the aforementioned issue. Otherwise, superb!

  • 5/5 Ayush K. 1 year ago on Google
    Great place to stay, amazing service. Location is good too, nearby there's the Mall as well at walking distance. But yeah, to get to the ghats you'll have to travel some distance but that's not an issue as autos are easily available! One can truly enjoy the stay!


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