The Amayaa image

The Amayaa

Hotel

Informal hotel with a low-key restaurant, a bar & an outdoor pool, plus free Wi-Fi. People often mention good, room, hotel, staff, Varanasi, rooms, stay, experience, service, Good,


Address

The Mall Rd, Varanasi cantonment, Varanasi, Uttar Pradesh 221002, India

Website

www.theamayaa.com

Contact

+91 99560 82778

Price rating

$82/night

Rating on Google Maps

4.10 (2.4K reviews)

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Featured Reviews


Frequently mentioned in reviews: good (20) room (19) hotel (18) staff (17) Varanasi (11) rooms (10) stay (9) experience (8) service (8) Good (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 akash a. 1 year ago on Google
    They dnt know how to treat guest in room they r asking how many guest r there n saying visitor time is this if some one came to celebrate bday how can u say pls visitors r not allowed very bad experience
    3 people found this review helpful đź‘Ť

  • 3/5 Avantika 1 year ago on Google
    Hotel is decent. Room size bit small n no views from hotel. Staff at breakfast is good. One thing I would like to stress upon is pls USE GLASS BOTTLES Ain room instead of plastic bottles, it is creating a lot of garbage in city of Gange. Thank you
    1 person found this review helpful đź‘Ť

  • 4/5 TS S. 1 year ago on Google
    The hotel caters to Indian and international travellers. Good service from check in to check out. Has an excellent multi cuisine spread for dining.
    1 person found this review helpful đź‘Ť

  • 1/5 manya t. 1 year ago on Google
    It was the worst experience the staff is very bad at the hotel they talk very rudely and it's just not the right away how they treat the guest . Definitely don't go for this hotel

  • 4/5 Lalit K. 6 months ago on Google
    We enjoyed are stay, good for family. Pros: Nice and clean rooms, supportive staff, pool is ok, breakfast was ok. Cons: No attendants at pool, bit far from the ghats

  • 2/5 Niraj K. 4 months ago on Google
    Very disappointed things happen hole upper level staff tell lie They are Mr Rajiv /Kundan/Basant/Harsit srivastav.we take pack lunch but they give us last night food in packing when we open afternoon.karma always do the right.

  • 5/5 dilmeet s. 6 months ago on Google
    Rooms need a hygiene check. Peculiar smell is inherited into the room. Can request for a continuous spray type room freshner. While coming to the food and hospitality, everything was good and courteous.

  • 5/5 Balraj K. 4 months ago on Google
    Visited for a short stay, well maintained and clean rooms. Good food. Thanks

  • 1/5 Sneha A. 5 months ago on Google
    If I would have an option to give stars in minus I would have done so. I had a stay for 3 days in this hotel. Not a single department was concerned about the service, even after asking for room cleaning they did not, its just a example for the kind of service they have gievn. Waste of money.

  • 1/5 rahul m. 5 months ago on Google
    My stay at the hotel was disappointing. Stained carpets and dirty bed sheets greeted me, leaving a lasting negative impression. The high price I paid for the room felt unjustified considering the lack of cleanliness. Overall, a regrettable experience that fell far short of expectations.

  • 4/5 Aditya K. 8 months ago on Google
    Came for a short holiday. The air conditioning is fantastic - you feel the difference the moment you step in. The rooms are clean and spacious. Though one wonders why they made balconies but didn't provide access to them. The staff are friendly and polite. The breakfast buffet could have more variety.

  • 5/5 David H. 1 year ago on Google
    Lovely accommodation for our family trip to Varanasi. Service from Vikas Singh matched the amazing food. Thanks for being so attentive.

  • 5/5 Deepak C. 10 months ago on Google
    I recently had the pleasure of staying at Hotel Amayaa Varanasi during my visit to the beautiful city of Varanasi.The hotel's location is fantastic, offering easy access to major attractions such as the Ganges River, Dashashwamedh Ghat, and the renowned Kashi Vishwanath Temple. The rooms at Hotel are spacious, elegantly designed, and exude a sense of comfort. The bed was incredibly comfortable, ensuring a restful night's sleep after a long day of sightseeing. The breakfast buffet was particularly impressive, with an extensive selection of delectable items to start the day off right. The cleanliness and maintenance of the hotel were commendable. The entire property was spotless, and the attention to detail in maintaining cleanliness was apparent. I truly appreciated the effort taken to ensure a hygienic and comfortable environment. Overall, my experience at Hotel Amayaa Varanasi was exceptional, and I highly recommend it to anyone visiting Varanasi. I left with cherished memories and a desire to return to this wonderful hotel on my next trip to Varanasi.

  • 5/5 Nilesh K. 10 months ago on Google
    In the heart of the Varanasi Cantonement area. Lovely ambience during Marriage season. Love the view . Excellent hotel. Rooms are spacious and very comfortable

  • 4/5 Sooraj B. 10 months ago on Google
    Rooms and food was good. Welcome drink is a self service. Food deliver time can be improved. Only two delux rooms are available per floor so big family either has to take lower level rooms or adjust for another floor.

  • 1/5 Anu M. 1 year ago on Google
    Hotel room is the only good thing about the hotel. The housekeeping staff needs training. TV , Telephone we’re not working. There was no hot water in second half of the day.Manager was just not bothered. It’s definitely not a 4 star property. Too highly priced for services provided.

  • 5/5 Verusha M. 1 year ago on Google
    In the heart of the Varanasi Cantonement area. Lovely ambience during Marriage season. Love the view . Excellent hotel. Rooms are spacious and very comfortable

  • 2/5 alex l. 1 year ago on Google
    Welcome to India time at 'The Amayaa Hotel'. Dinner at 7PM can be anywhere up to 730-8PM before you eat. Be careful paying for drinks the staff price gouged me on the first night for two soft drinks. Rooms are reasonable and hotel is clean. Would recommend but restaurant can improve on service.

  • 5/5 Sadhana N. 1 year ago on Google
    It is an excellent hotel staff very courteous Vikas Singh services was very good The food was delicious and good spread rooms were clean and spacious

  • 1/5 Vidya S. 1 year ago on Google
    My family and i had a bad experience staying in this cave/hotel The rooms had poor lighting the staff were just plain stupid/Inexperienced Housekeeping staff were completely retarded I ordered an extra bed at 2:00 and i had to call 6 times to housekeeping and reception to get it and it came 9:00 When i called the reception about the bed they just hanged up on me The beds felt like garbage and the shower made the entire bathroom wet The towels had ink stains and smelt lile tomato soup The breakfast buffet was just normal nothing else When i ordered dumplings they gave me gobbi manchurian and kept on insisting that they were dumplings I cant even believe this hotel got a 4 star for it deserves 2 stars

  • 1/5 Palak A. 1 year ago on Google
    Staff here is pathetic. Happened to order food in the room. Pestured me to clear the payment immediately after handing the food. Even after signing the bill and writing out unpaid and gave them surity to pay at the time of check out he asked me to gpay immediately letting the food go all cold. Post which desk manager calls to apologise after complaining. But then the Staff calls at 11 oclck in the night when you are fast asleep harassing to clear the payment again through gpay. I wish I never called for dinner in my room. Highly cheap and disappointed. The sorry if the manager was a real waste.

  • 1/5 Anish D. 1 year ago on Google
    I have stayed in this place for 2 nights. The room is clean but shabby, the bathroom is clean but shabby. Hot water is subject to luck as sometimes you get very good hot water and sometimes there is none. There is a fridge in the room but it doesn’t work. They give you wet towels and say its damp and a lot of their appliances are either broken or doesn’t work. The breakfast is just pathetic and a street side shop in Varanasi makes better kachauri. Their A la carte food is quiet good. The behaviour of the staff is also very nice. Tbh for the price point this hotel is not recommended at all. So try to avoid it.

  • 3/5 Zac S. 1 year ago on Google
    Good and bad. I’m not much of a fussy traveler but I did decided to upgrade my stays from previous 2 and 3 star hotels to have a nicer experience. It ended up being close to the same. The room was nice so I’m happy about that. Breakfast staff was good too. Dinner hardly paid any attention Ann’s I was the only guest. But during my stay I was asked to move because “construction”. There was no construction and I knew that. Even my guide knew that. Said they just wanted to move me from my room to give to someone else. That irritated me. Just tell me the truth then. I’m a solo traveler and a long term traveling blogger and I’ve never had that happen to me. All I wanted after exploring and taking in Varanasi was to relax, and as I’m on later night calls (US timezone) I decided to come back early, get some work done and get a good nights sleep. This turned into call after call after call (which I couldn’t answer being in US meetings) and was super disruptive to the meetings I was in, followed by a staff and manager coming up knocking on my door interrupting the meeting I was leading anyway, to push me to change rooms. I was checking out the next day. I said look, all I’m trying to do is finish my work, enjoy a decent night sleep and check out. They can have the room then. After much pleading they “graciously”, really begrudgingly, allowed me to stay until 8am. What am I supposed to do 8-11am when check out is supposed to be? Sit around and twiddle my thumbs. That’s not fair to me, especially after late night calls. Finally I called back and said this isn’t right. I’m a paying traveler, I did nothing wrong and I don’t like being bullied out of my room. After more arguing finally they said fine. Stay there until 11am. Phew. For a two night stay boy did I feel welcomed (Sarcasm). I don’t expect much from india, I’ve been warned. Limited hot water, wifi constantly kicks you off and makes you log back in and it only runs about 1mbps (not even enough for a zoom call so I had to use my hotspot, and occasional power outages be warned, but to not allow a paying customer the right to stay in his own room? That’s wild to me. Turns out it was apparently the government that blocked the floor out, if that’s even true and so they had no way of knowing, fair enough I guess and those things do happen, but to be honest, after being told it was construction, etc, I’m not sure I can believe anything. I’m glad to have left. It was fine to lay my head. Unfortunately I have no other recommendations to offer. I suppose roll the dice, worst case expect limited hot water, bad wifi, not the most supportive staff, some power outages, and a good room and you’ll be happy. Good luck and safe travels!

  • 4/5 Rajnish M. 1 year ago on Google
    This is one of the good hotels in Varanasi. All 4-5 Star hotels are nearby. Except in Taj and Radisson big halls are not available for bigger gatherings in this level of hotels. But in Amaya for 2-3 hundred gathering very good arrangements were there. Food was good and the service was excellent. First time visited this hall.

  • 5/5 Ankur J. 1 year ago on Google
    Excellent service with polite and attentive staff. The cleanliness was top notch. The best feature is the hotel lobby and the bar area felt like I was back in leicester square cosy bars. Overall great experience.

  • 1/5 jitendra a. 1 year ago on Google
    Rooms are very comfortable and hygienic. Services are also good. Meals are also delicious but one of my friend who is vegetarian has tested chicken pakaura because catering stafs have put that one near veg items.

  • 5/5 Vaishali K. 1 year ago on Google
    Good experience , good food with great taste and varieties ,good ambience . Their AC is awesome perfectly beats the outer summer heat. Want to specify for one of their staff Mr. Shashi Mishra, he's very warm and happy go lucky man. Always there to help you with his smiling face. We were upgraded to super deluxe room (nice of them).,late checkout was allowed very helpful staff. Good hotel will surely recommend.

  • 4/5 Bhavya K. 1 year ago on Google
    Plus Location. It is a bit away for the extremely noisy conjusted roads around the temple. Polite staff Good in house restaurant both spread and taste. Cons Restaurant is a bit expensive. It's best to add tooth brush and paste to toiletries. It's basic at most places. AC in the rooms aren't fit correctly. It either gets too cold or extremely hot.

  • 4/5 Shriya D. 6 months ago on Google • 123 reviews
    It's a nice place to stay. The service in the restaurant is really good. Our bathroom faucet had a leakage problem and we had to keep getting it fixed but it didn't till our check out. We were 3 in a room and it was a comfortable fit with an extra bed added on. It's a good place for kids as well.


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