1/5 Veena B. 1 year ago on Google
We
got
cheated
and
rs
2000
advance
not
refunded.
No
transparency
for
booking.
We
called
the
hotel
people..
Mr
manoj
and
enquired
about
walking
distance.
I
mentioned
my
mother
is
old
and
can't
walk,
he
said
only
5
mins
walk.
But
it
is
not
so.
Not
at
all
suitable
for
senior
Citizens...Long
distance
walk
from
main
road
and
few
uneven
steps
to
climb
down
to
reach
hotel
entrance.
Once
we
somehow
reached
the
hotel,
Me
and
my
mother
only
two
ladies
visiting
Varanasi,
so
decided
she
can't
walk
and
also
midnight
to
go
for
temple
darshan
not
safe
for
ladies
to
walk
in
that
street
and
she
can't
even
walk
so
long,
we
told
them
we
don't
want
to
check-in.
Didn't
even
look
at
the
room
and
with
lot
of
difficulty
searched
another
hotel
Ganges
Grand
near
the
temple
and
we
went
there.
Hardly
30
mins
we
waited
in
the
hotel
reception
to
call
and
enquire
with
other
hotels.
MR
manoj
was
there
didn't
help
in
anyway
seeing
two
ladies,
even
when
I
told
our
problem
of
walking
to
the
hotel
and
my
aged
mother
can't
manage,
enquired
if
any
other
hotel
is
there,
no
help
from
him.
They
helped
to
carry
luggage
that's
it.
Next
day
when
i
enquired
refund
mr
manoj
said
he
will
enquire
with
accountant
etc..
With
lot
of
Follow
up
and
after
5
days
I
got
partial
refund
only.
Not
that
their
hotel
was
in
great
demand
and
they
would
have
given
that
room
to
Someone.
It
was
totally
vacant
and
next
day
when
i
enquired
mr
manoj
concurred.
We
were
never
told
that
they
will
withhold
advance
amount
if
we
didn't
occupy
the
room.
Location
is
a
big
NO
inspite
of
Ganga
View
how
will
we
manage
walking
and
later
i
read
many
reviews
that
rooms
are
dirty
too.
So
good
that
i
didn't
stay
here
but
was
cheated
of
rs
2000
without
even
informing
me
in
advance
of
their
policy.
I
strongly
do
not
recommend
this
hotel
or
this
kind
of
people.this
experience
left
a
bad
memory
of
Kashi..
All
other
experiences
of
darshan
and
people
of
Banaras
and
hotel
Ganges
grand
was
excellent.
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