HOTEL BANARAS HAVELI image

HOTEL BANARAS HAVELI

Hotel

Unassuming rooms in a relaxed hotel featuring an informal rooftop restaurant offering river views. People often mention good, hotel, location, rooms, service, room, staff, stay, view, rooftop,


Address

B.1/224, Assi Ghat Rd, Shivala, Varanasi, Uttar Pradesh 221005, India

Website

www.hotelbanarashaveli.com

Contact

+91 542 231 0956

Price rating

$46/night

Rating on Google Maps

3.90 (1.5K reviews)

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Featured Reviews


Frequently mentioned in reviews: good (21) hotel (20) location (18) rooms (17) service (13) room (12) staff (11) stay (9) view (9) rooftop (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 sharad c. 1 year ago on Google
    THIS IS THE BEST HOTEL IN THE TOWN IF. YOU TALK ABOUT THE AFFORDABILITY ACCORDING TO THE SERVICE AND HOSPITALITY THEY OFFER YOU....but the fact is that they should improve their hospitality a little bit and rather than this all the things are superb...AND THE BEST THING IS THAT IT IS LOCATED AT THE BEST PLACE FROM WHERE YOU CAN HAVE A GOOD VIEW OF GHATS OF VARANASI.....I HOPE YOU WILL SURELY VISIT AND STAY HERE....πŸ˜ŠπŸ˜ŠπŸ™
    3 people found this review helpful πŸ‘

  • 3/5 Kaushal P. 1 year ago on Google
    As per location it is situated in good and prime location but if you talk about their services it's not as per standard, it's my personal feedback that service part need to improve more, as much i know about hospitality industry that hotel means a home away from home feeling but here few staff treats their guest as a customer not as a guest which effect their brand value. So i would suggest that it's better to spend more on professional staff rather than interior and other luxury items.
    2 people found this review helpful πŸ‘

  • 1/5 Swarnimaa Y. 3 months ago on Google New
    Worst experience. Staff and especially the owner is very rude. I was staying there with my family and on the day of check-out, one of the key got broken while opening the door. Usually in best case scenario, it’s the responsibility of the hotel to provide a spare key but here they were asking to pay them nearly β‚Ή3k for their lock replacement and illogically they were comparing a broken key with broken TV or fan. First of all, for security purposes, they should have an extra key for all of their room locks which they didn’t have and yes, we were agreed to pay for the key that can be made within β‚Ή200-300. At the same time the owner was very rude and threatening us on the name of police. They were not ready to listen anything logical. But some how we got to manage and negotiate after so much heated arguments. That 2-3 hours were horrible. It was not about the money but their attitude and utter nonsensical policies of their hotel. The only thing which works in their favour is the location.
    2 people found this review helpful πŸ‘

  • 1/5 Rakesh T. 2 years ago on Google
    This Hotel is classic example of WHAT CAN GO WRONG WILL DEFINITELY GO WRONG. But , this hotel takes care of Planet, Environment and Customers in a extremely unique way. Let me give some examples 1. It provides 24 hours of Hot water, but will not provide towel. So, no one can take bath and hence it conserves water for the Planet 2. It has AC, but it doesn’t provide cool air. By not switching on the AC, they are saving the Ozone layers of the Environment 3. They will provide bed but the surrounding area will remain dirty. This way, you will not be able to sleep, remain awake and enjoy the night life of Varanasi. 4. Intercom is there but it doesn’t work. So for everything, you have to go up and down. It takes care of exercise and health. 5. Pillows and Beds are sagging. Who needs sleep in Varanasi that too if you are staying near Asso ghat ?. It forces you to travel to various ghats at night and see their beauty. In short, It is a VERY GOOD EXAMPLE OF A VERY BAD HOTEL. If you stay in this Hotel, you will have more time to explore Varanasi
    2 people found this review helpful πŸ‘

  • 1/5 LakVinder K. 1 year ago on Google
    Poor service, as per booking rooms were not cleaned daily, no fresh towels given unless asked. Nor welcoming, receptionist only interested in payment and nothing else. Fresh towels were damp. Fridge not working, poor view nor as per my booking. Roof top view was the only plus and that the hotel was near ghat. Not recommending to anyone who is planning to book, especially if you are a foreigner.
    2 people found this review helpful πŸ‘

  • 5/5 Shivam T. 1 year ago on Google
    Very nice ambience rooftop Cafe near assi ghat. Food and rooms are really very good. Service offered is great. The people working there are very helpful and polite. I know this because the owner is my relative and I visit there quite often.
    1 person found this review helpful πŸ‘

  • 5/5 Anjesh M. 7 months ago on Google
    The Hotel is amazing, The location is excellent. The food and the service is amazing. Even they took care of my many personal request. The hotel location is very prime and easy to locate. The rooms are comfortable and feel like home. Even they provide restaurant which has a delicious food. To stay somewhere else should not be the choice.
    1 person found this review helpful πŸ‘

  • 1/5 Mp K. 1 year ago on Google
    Let me make it clear nothing against the staff. But rooms are extremely small and suffocating. I booked 3 rooms for 3 days for 47,000/- but the rooms are very untidy. Rooms are not cleaned properly. The cupboards are stinking and dirty as well. Was expecting better hospitality as I booked the rooms for such a high price after complaining to the staff about the room nobody bothered to help me with another room. Highly disappointed. Will never recommend anybody to stay in this hotel. Was planning to book this hotel for a family gathering of 30 members in April 2024 now I'm pretty sure I won't stay here and not will recommend anybody.
    1 person found this review helpful πŸ‘

  • 4/5 MAHUA D. 1 year ago on Google
    We had checked in on the 2nd of Oct 2022, the hotel is very near to Assi Ghat and is quite neat and clean. The staff are very hospitable, special mention has to be made of Mr Kabir, Mr Imtiaz, Mr Ajay...they were very helpful and courteous...a big thanks to these guys for making our trip memorable. The rooftop restaurant is their trump card as it gives a beautiful view of the Ganges...
    1 person found this review helpful πŸ‘

  • 4/5 Ankit S. 1 year ago on Google
    Location- near 80 Ghat Price - reasonable Service- good and 24 hrs available with parking facility Rooms- great rooms with stylish bathroom and they give fridge and electrical kettle too. Food- roof top restaurant was good
    1 person found this review helpful πŸ‘

  • 4/5 Vivek T. 1 year ago on Google
    I didn't stayed here thats why i will not say anything about the rooms. I had my dinner at the rooftop which is beautifully maintained with flowers and lawn. The rooftop comes with a view of river Ganga and the city. Food quality was nice. Only one issue was that when you have tandoori roto in the menu you can't deny when ordering. The person serving said that tandoori roti come after 7 pm. How will i know that it can't be ordered before 7 pm. Although taste was good as per the price.

  • 4/5 Suraj V. 3 months ago on Google New
    Rooms were good. Food could have been better

  • 5/5 Partika M. 8 months ago on Google
    Loved the ambience and the staff was very good. The food was very delicious and freshly prepared as per our demands. The hotel Terrace gives beautiful view of ganga

  • 1/5 Jishnu J. 5 months ago on Google
    This hotel is very good the location is also good it is very close to assi ghat rooms are also good but the staff is extremely rude, service is also not good. I would only recommend this hotel for its location and it's rooms but not for its staff and service.

  • 4/5 Krishan P. 2 years ago on Google
    Place have good ambience and is a best rooftop in the area of assi. The food is good and at reasonable price. You can try all kind of food varieties but you may find the white sauce pasta and macaroni a little sweet (so avoid if you like it salty and spicy). Other than food, the view from the rooftop is amazing you can see the whole curve shaped ghats.

  • 4/5 Jyoti N. 8 months ago on Google
    This place is really good choice for any occasion like birthday celebration . The open Roof makes it more beautiful. The location is near Assi Ghat . and service was also good . People can enjoy their delicious food under the open sky with their family, friends and loved ones. But yes, the food items were costly as compared other places.

  • 4/5 Sayak B. 5 months ago on Google
    Booked river view room in this hotel in October 2023. Can see the river and sunrise on the river right from room window. Rooftop cafe view is also excellent. Real grass garden in the roof. Room was clean. Only somewhat small. There is no dedicated cloth hanging cupboard which makes it difficult to manage used or wet clothes especially. Food was reasonable, but no local speciality. These may be added.

  • 5/5 Sama M. 3 months ago on Google New
    We really enjoyed our stay at Hotel Banaras Haveli. The team was very friendly and professional, always had a smile ready and a willingness to assist with any questions or requests. The room was quiet, spacious and very clean and room service was readily available if you don't feel like going out to eat. The meals come from the rooftop restaurant, they are delicious and affordable. The location of the hotel can't be beat!! It's minutes from Assi Ghat, restaurants, shopping etc. Thank you everyone for making our stay in Banaras a memorable one, we look forward to visiting again one day soon πŸ™πŸΌ

  • 5/5 Dhirendra S. 1 year ago on Google
    Excellent hotel with very good location near Assi Ghat one of best ghats of varansi. Though parking own vehicle is a bit difficult but management helped us in parking our vehicle securely.

  • 5/5 P M. 1 year ago on Google
    Best hotel to stay at a very good price. 2 minutes from Assi Ghat. Good food at their terrace restaurant- Green Garden Restaurant, very polite and courteous staff. Loved the experience πŸ™‚

  • 5/5 Varun S. 1 year ago on Google
    One of the best locations and service in Varanasi. We had dinner at their roof top restaurant and food was outstanding yet affordable. Their roof top garden was beautifully maintained and staff is very friendly and helpful. Will recommend this place if you are visiting Varanasi.

  • 4/5 alok d. 1 year ago on Google
    The service was too good. I travelled with family and we booked 3 rooms. But there are some beds in few rooms which were really spongy and uncomfortable. Hope it gets replaced soon. The location is 5 star

  • 3/5 Dibbendu K. 11 months ago on Google
    The location for this hotel is very good. It's in walking distance from Assi ghat and there are many restaurants, cafe and handcraft shops nearby. Apart from location, the hotel rooms itself has many problems. I have booked 3 superior rooms with triple bed and here are the list of issues. 1. All the rooms were very dimly lit expect one. 2. There was very bad smell in the rooms, adding to it was dirty AC which was not cooling properly. 3. There was no door bell in any room, since we booked multiple room we had to knock or shout outside the room if we wanted to call someone. 4. Some door didn't have proper lock. 5. The bed was so springy you can't sit or sleep on it comfortably. You will sink deep inside. 6. We booked breakfast for 3 days and options were limited and food was repeating. Bread, fruits, aloo matar sabji was same for 3 days, and parantha or puri alternatively. According to the price, services were not upto the mark. You are paying just for the location, that's it.

  • 5/5 sumit a. 11 months ago on Google
    Amazing and pleasant stay in haveli, worth staying in this property. People works here is very helpful and always ready to serve the guest whatever may be the timing and situation. No regrets of booking the property far from temple location.

  • 5/5 Anirban T. 2 years ago on Google
    The reviews about Ajay Pandey, Guide made me choose this place. Well, he did not disappoint me and my elderly mother. It is a misnomer to call him a Guide as he provides more of a Concierge service. An absolute gem of a human being! Location of the hotel is ideal. Restaurant food was delicious and service was always prompt. If I have one gripe, it would be the cab rental service the Hotel is contracted with. Both rides we took through this agency were not up to mark.

  • 5/5 sirshajit d. 1 year ago on Google
    One of the best hotels in Varanasi. Neat and clean room. Well behaved staff. Nice location.

  • 5/5 Prashant S. 1 year ago on Google
    It's the closest hotel to the Assi ghat and this is best location to visit all the famous temples in the vicinity like Shri Kashi Vishwanath, Kaal bhairav and also to enjoy the evening Ganga aarti. Very few hotels in Varanasi are near the ghats and yet have vehicle access till the main door. Great deal for the price and the location is the best.

  • 4/5 Kittu S. 1 year ago on Google
    Good ambience, comfortable atmosphere, room was little bit small but everything including washroom was good. Overall a good stay . And most important in just few steps you will reach Assi Ghat.😊

  • 5/5 Anshul P. 1 year ago on Google
    Had a dine in in their rooftop restaurant simply amazing, service can be fasten up a bit. Enjoy your food with the great view of holy Ganga. Paranthas and poori bhaji were great in taste. Overall a great experience


Call +91 542 231 0956 Open on Google Maps

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