1/5 Satish D. 1 year ago on Google
Worst
management
of
any
hotel
I
have
ever
experienced.
This
hotel
is
located
on
main
road
near
Pahadia
Chauraha
in
Varanasi.
It
is
a
prime
property
but
suffers
from
extremely
bad
management
of
the
housekeeping
and
reception.
Lift
doesn't
work
until
you
tell
them
to
switch
it
on.
TV,
hot
water,
complimentary
toiletries,
towels
etc.
are
not
made
available
until
you
shout
at
the
staff.
Floors
in
the
room
are
very
dirty
and
looks
like
they
don't
sweep
or
mop
them
before
checking
in
the
guests.
The
reception
staff
is
not
well
behaved.
We
had
done
confirmed
online
booking
and
had
also
informed
the
hotel
atleast
4
hours
before
check-in,
but
they
didn't
keep
the
rooms
ready.
This
hotel
is
expensive
compared
to
similar
hotels
nearby,
however
their
poor
service
leaves
guests
like
me
in
really
bad
mood.
It
has
potential
but
needs
proper
management.