Featured Reviews


Frequently mentioned in reviews: good (21) hotel (18) service (10) stay (8) staff (7) management (7) Rooms (6) Hotel (6) rooms (6) room (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 anurag s. 5 months ago on Google
    Very very bad service, no security for your laguge. When you ask something or ask help, his denied. Very bad b hivour, please don't come in this hotel.
    2 people found this review helpful πŸ‘

  • 3/5 Shama P. 1 year ago on Google
    I visited last month in hotel Surbhi. Hospitality was really fantastic and food was very delicious. Environment is neat and clean. Rooms are available in good condition. Banquet hall is big for weeding and any kind of celebration πŸ˜…πŸ˜…πŸ˜…πŸ˜… Staff is polite and soft-spoken .decor and interior are awesome πŸ˜„πŸ˜ŠπŸ˜ŠπŸ˜„πŸ™‚πŸ˜ŠπŸ˜„πŸ˜ŠπŸ˜ŠπŸ˜„
    1 person found this review helpful πŸ‘

  • 5/5 IAIT Group of I. 1 year ago on Google
    We loved the Hotel Surabhi . Location is great and also rooms are very spacious , clear. Also all staff member is very helpful ,clam and polite .

  • 5/5 Ayush D. 4 months ago on Google
    It has very nice restaurant stay and bar also there

  • 5/5 Chef umesh y. 6 months ago on Google
    hotel surabhi is a very good hotel and the food here are very testy the staff here are very helpful ,everything is very good.if you are coming to varanasi ,then please definitely stay in this hotel.

  • 5/5 vivek m. 6 months ago on Google
    Best Budget with Good ambiance Hotel in Varanasi…. Must visit… stay feel like home πŸ˜ŒπŸ™‚

  • 4/5 Anil J. 6 months ago on Google
    It is nice property situated heart of the city easy approch to sarnath and namo ghat food quality and quantity is good hospitality is exilent I suggest everyone to stay here and feel good atmosphere

  • 5/5 Kaushal T. 6 months ago on Google
    Very good hotel: And their service is also very good: How much can I praise, I mean it was fun, what about the taste of the food: And it was amazing.

  • 2/5 Sudhir K. 3 months ago on Google New
    Rooms are spacious in size but severest problem is stinky washrooms with no ventilation, even no exhaust fans are there.Sometimes smell gets circulated in entire room and it becomes unbearable. Hotel management must attend it.

  • 1/5 ashutosh s. 1 year ago on Google
    What a pathetic service and food . Staff is so rud and unprofessional,if any body want to book for marriage purpose I advise to avoid this hotel it's too costly and pathetic food.

  • 5/5 Neel J. 9 months ago on Google
    Rooms is okay but airconditioner not work properly

  • 3/5 PRAFUL K. 9 months ago on Google
    Recently stayed here with the purpose of attending a marriage, hotel is at good place it is situated in pahadiya sarnath, but needs to be modified and the service sholuld be prompt, giving point out of 5 Rooms -3 Service -3 Food -3 Lift facillity -2 Overall -2.5

  • 4/5 Sri Ramakrishna Vidyalayam β€œSantosha S. 9 months ago on Google
    Food hospitality and location is good but not much choice. One should have a lot of patience to wait till they serve. But we enjoyed the taste

  • 5/5 US C. 1 year ago on Google
    Our 2 families stayed 3 days in 4 rooms. We were impressed a lot with the Hotel Surabhi. They welcomed with garlands. Almost all of the facilities, services, neatness is good. Specifically, management has taken taken care in all aspects. Thanks to management. Service of boys is very good, they are really very cooperative and humble also. So we enjoyed the trip and satisfied with Hotal Surabhi. πŸ‘ I will recommend this Hotel to my friends, relatives etc.πŸ‘

  • 2/5 Nitin S. 1 year ago on Google
    Overall experience is very average . Room are spacious but not maintained. AC is not working in many rooms . Need to change 3 rooms to get proper cooling. Staff is also not very equipped for proper service. Although available banquet hall is spacious and can accommodate 200 people . But for stay you could find many other options.

  • 5/5 AWL I. 1 year ago on Google
    very happy to stay here it’s wonderful staying there will the over friendly and warm nature of receptionist mam and the other staffs. best hostels Wifi was good, overall experience is good.

  • 5/5 Vitalrad U. 1 year ago on Google
    I visited last month in hotel Surbhi. Hospitality was really fantastic and food was very delicious. Environment is neat and clean. Rooms are available in good condition.

  • 5/5 IIT Patna CEP & Q. 1 year ago on Google
    We have organized an event with all our students. They provided the best hospitality. This is by far the best hotel in Varanasi which is equipped with all the luxurious amenities.

  • 1/5 Satish D. 1 year ago on Google
    Worst management of any hotel I have ever experienced. This hotel is located on main road near Pahadia Chauraha in Varanasi. It is a prime property but suffers from extremely bad management of the housekeeping and reception. Lift doesn't work until you tell them to switch it on. TV, hot water, complimentary toiletries, towels etc. are not made available until you shout at the staff. Floors in the room are very dirty and looks like they don't sweep or mop them before checking in the guests. The reception staff is not well behaved. We had done confirmed online booking and had also informed the hotel atleast 4 hours before check-in, but they didn't keep the rooms ready. This hotel is expensive compared to similar hotels nearby, however their poor service leaves guests like me in really bad mood. It has potential but needs proper management.

  • 5/5 Paritosh K. 1 year ago on Google
    It's very good hotel to stay in affordable price. Service is also better as for the need of guest. and i am very happy to say that the management and staffing team behavior are very respectful.

  • 5/5 Suhani Build h. 1 year ago on Google
    Excellent and clean rooms with very tasty food. Great service and staff will make you feel at home. Management and team are excellent hosts to make your stay personal and comfortable. All the best to Hotel Surabhi team. Will come back again and again.

  • 5/5 Animesh M. 1 year ago on Google
    This hotel provides a great ambiance with the housekeeping and staff adding to the comfort and hospitality of the hotel . Looking forward to coming again.

  • 1/5 Bishant K. 1 year ago on Google
    Very dirty room. Washroom are so dirty that one can prefer to use sulabh shochalay. Every tap was leaking. Will never visit again.

  • 5/5 Satya Narayan U. 1 year ago on Google
    Seems to be a good hotel.Room amenities satisfactory.Breakfast quality & varieties need to be improved a little bit.

  • 1/5 Deepak J. 1 year ago on Google
    Not even worth for one star even. Terrible service and short staffed. Only blame game by staff. I would never ever visit again or suggest someone even free of cost. Service is sub standard. Food comes after one hour and ice cold

  • 4/5 Vidisha K. 1 year ago on Google
    Good good with great service! They can still work a bit on interiors. The restaurant is a bit on expensive side but the quality of food is good, so it makes up for that. Should visit!

  • 3/5 Darshit S. 1 year ago on Google
    Everything was good but I like the most is only the food I just loved I'd alot I will visit again

  • 1/5 Shalini S. 1 year ago on Google
    Rooms are good and clean. But service is not good. No toiletries provided. No wifi access inside room. No room slipper. Some switches don't work in room. Television only have free channels. Moreover water was not coming in washroom, kind of terrible experience.


Call +91 73900 50055 Open on Google Maps

Trends



Last updated:

Similar Travel agencies nearby

Last updated:
()