Hotel Rahil Palace image

Hotel Rahil Palace

Hotel

Straightforward lodging featuring down-to-earth rooms, as well as an informal lobby lounge. People often mention room, good, hotel, rooms, small, service, staff, stay, location, booking,


Address

D 53/118 T-1, Rathyatra - Mahmoorganj Rd, Varanasi, Uttar Pradesh 221010, India

Contact

+91 84009 99468

Price rating

$29/night

Rating on Google Maps

3.80 (508 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: room (27) good (23) hotel (22) rooms (18) small (15) service (15) staff (15) stay (10) location (7) booking (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Ash J. 1 year ago on Google
    Location on maps is wrong. You need to take left from traffic signal after Kuber Complex and after 50 meters, there is a small dark alley that goes to the left. Follow that and you will reach the hotel. Check-in was slow as the manager was busy. This was at 2:30 PM. Waited for 10 minutes before being checked in and got a room in the 3rd floor. No water/welcome drink offered. Lift is functional. Room was cramped and small. Bathroom was also small. AC was powerful. Comfortable bed. Linen could have been cleaner as there were stains on the duvet/blanket. Room service is fast. The bearers are okay but talk a lot, I felt. In room service, they serve only Vegetarian food from their in-house restaurant. Taste of the food is not that great for the pricing. There was a lot of disturbance in the night from other occupants who were talking loudly in the corridor. Weirdly, my AC stopped functioning at around 3 AM (I think it got auto cut-off) and my multiple attempts to make it start failed. Luckily, fan was working so that's that. Had terrible sleep. Check-out was slow as well as manager was busy. I had mentioned that I would check out late but they stuck to their 12 PM Check Out policy. Due to this, I had to pay for half a day extra because they simply couldn't accommodate me for a few more hours. Entire check out and billing process took 15 minutes. Payment accepted via cash, card and UPI. I don't think I will be booking with them again unless I have some specific work in the area. A one time stay hotel, at max.
    1 person found this review helpful πŸ‘

  • 3/5 Ujjwal R. 1 year ago on Google
    Rooms are very very small and smells very bad. Price is also very high.. they ask you to pay 2500-3000 per night...which is totally not worth for their rooms. But location and service is good..!!
    1 person found this review helpful πŸ‘

  • 2/5 Abhishek C. 2 years ago on Google
    Only one waiter available in first floor poor managment food taste only ok not good I think need to be improvment taste and diffrence of food also stairs are very dengrous
    1 person found this review helpful πŸ‘

  • 5/5 Madhu M. 1 year ago on Google
    Hotel is just 2kms from vishvanath Mandir clean and hygiene rooms, friendly staff, they even guide the things and help to schedule visit and places to be seen they help to get auto to see near by places and the charge is reasonable too. They even allowed us to keep our luggage at the hotel after checkout till our train departure. there are restaurants around so no need to worry about food. I personally recommend to go with this hotel
    1 person found this review helpful πŸ‘

  • 1/5 gopal k. 3 months ago on Google New
    This hotel is not worth for the price. There is geyser but it was not working and there is no response from the service staff. There is no proper ventilation for the rooms. Think twice before booking this hotei.
    1 person found this review helpful πŸ‘

  • 1/5 ayushkumar469 5 months ago on Google
    Worst place to stay, small room, smelly room, unhygienic, bedsheets are torn, rats in the place, pathetic behaviour of the staff, on call they said they will provide extra bed, after asking a lot of times, extra bed provided cannot be adjusted in the room since the size of room is very small, on asking one more room, the staff said there is no room available, on arrival of new customer the very next minute, hotel staff gave him room and they didn't gave room to us, never ever book this place. Owner is not bothered about customer service, rooms price is high, most importantly makes feel pathetic every moment in this hotel. Staff have very bad behaviour and they won't listen to customers.
    1 person found this review helpful πŸ‘

  • 5/5 Archhana M. 1 year ago on Google
    Great location and very good hospitality. The room was cleaned and had apmple of storage space for luggage. The bedsheets were nice and cleaned. The hot water service was good. The manager Manoj ji and staff Nageahwar were very helpful. It was safe and very homely comfort feeling. The location is good you can take a sharing ride for rs 10,15, and 20, depending on what u prefer. Reserved auto cost rs 100 for ghat. The hotel person arranged saree shopping from direct weavers, too. It was an amazing experience. Will definitely recommend friends and family

  • 4/5 Ankit m. 1 year ago on Google
    Average restaurant with just average quality of food. Not even a great look and ambience

  • 1/5 shreedurga t. 11 months ago on Google
    Rudest Staff behaviour, small smelly rooms, worst hotel to check in, heavily price, felt worst place to live in, Owner is not bothered about customers, just do fake promises on call before booking, never ever book this hotel. Life worst hotel booking, after trusting the hotel staff on call.

  • 1/5 Aneel k. 10 months ago on Google
    No, it’s very bad service n rooms r very durty Very poor quality Walls r very dirty n hot water problem

  • 1/5 Rishita M. 11 months ago on Google
    My dad got stuck in lift and nobody came to rescue for half an hour. Very arrogant staff. Super deluxe rooms are very congested. Overall very bad experience

  • 3/5 sudhashu t. 11 months ago on Google
    Was pathetic, booked through ibibo, rooms was extremely small with no ventilation, washroom exh fan not in service.

  • 3/5 Niket C. 6 months ago on Google
    Don't much good about the hotel but it's good for the stay for a night or for a hours and with a single personality it's good for the single person and thanks for the service you have provided to

  • 5/5 D S. 3 months ago on Google New
    Great hotel with all the facilities available in working conditions. Worth the price.

  • 1/5 Kavyanjali W. 3 months ago on Google New
    The Staff is very very very very very WORST, very very very very very very RUDE to the customers. The service is very very very WORST. No one should visit or stay in this Hotel.

  • 5/5 Lavish D. 8 months ago on Google
    Absolutely go to place. I just loved my stay over there. Reception man is very kind and helpful. Fulfill all your needs.

  • 4/5 Deepanshu k. 5 months ago on Google
    Good option in middle segment, Staff os good ... Helping person but parking issue but hotel staff will resolve.... Food is also good πŸ‘

  • 4/5 Porselvan M. 8 months ago on Google
    The rooms were good but very tiny. Good service by the staff. And in a decent location.

  • 2/5 Chintan D. 1 year ago on Google
    First, the good (not exactly) the restaurant serves good food, the staff is very friendly and helpful. That's it! Now the bad (aka Horrible) the rooms aren't maintained well, there's mildew / mold on the peeling paint and wallpaper, the AC would randomly work, the bed uncomfortable, the bathroom felt unsanitary (room 307). The entrance to the Hotel is in shambles with a garbage dump and open public urination (pics attached). If you want to punish somebody book them here.

  • 1/5 Ashish G. 11 months ago on Google
    Worst place to stay, small room, smelly room, unhygienic, bedsheets are torn, rats in the place, pathetic behaviour of the staff, on call they said they will provide extra bed, after asking a lot of times, extra bed provided cannot be adjusted in the room since the size of room is very small, on asking one more room, the staff said there is no room available, on arrival of new customer the very next minute, hotel staff gave him room and they didn't gave room to us, never ever book this place. Owner is not bothered about customer service, rooms price is high, most importantly makes feel pathetic every moment in this hotel. Staff have very bad behaviour and they won't listen to customers.

  • 4/5 mukul t. 1 year ago on Google
    Rooms are small in size service is good food quality is perfect location is too good Only parking issue

  • 1/5 Kruthika S. 1 year ago on Google
    This place is in very interior. Rooms are not well maintained and are very small. Can work for 1 work, not suitable for 2 people. Bedsheets are torn and there are rats in room. Better to avoid this place unless no other choice available.

  • 2/5 Arun V. 4 years ago on Google
    Sometimes our presumption turn wrong! This was happened to me during my stay at hotel Rahil Palace. The front view of this hotel I saw on the net while booking gave an impression that the rooms will offer good views from its front facing rooms. But I got fooled to presume that way since the windows you see are not at all part of any rooms! They are just part of an open corridor only. None of the rooms are having a window so that you get connected to the outer world. Literally we had to keep the entrance door half open throughout the day to avoid suffocation. At the night, we were using the Aircon eventhough it was not necessary in the month of November. The room is cramped considering my booking was for 3 persons. We find it tough to lay an additional bed on the floor. The hotel doesn't have an in-house restaurant. They do room service from their own restaurant nearby. Food quality is average. Cost is on higher side comparison to the quality it offers. Washroom was good. Not so spacious but served the purpose. Housekeeping was not up to the mark. The room service boys are not trained and don't know basic etiquette. They were so erratic and not groomed. Television in the room was only having local & hindi channels. Could't find the regional channels we wanted. On enquiry to the reception, they told that they offer that much chanels only. Overall I give πŸ‘Ž for my stay. Didn't felt worth for the money I spend on it.

  • 5/5 saikat e. 1 year ago on Google
    Excellent stay at Hotel Rahil Palace.Every staff was very helpful and the rooms were clean.

  • 2/5 Ghanshyam M. 1 year ago on Google
    Mattresses are very uncomfortable. No parking available. Accessibility to hotel is poor.

  • 5/5 Ashutosh S. 1 year ago on Google
    The food quality is good with nice services.

  • 4/5 Pushkin M. 1 year ago on Google
    Good location. Rooms and very clean and good but little small.

  • 4/5 meenu g. 2 years ago on Google
    I attended a wedding sangeet party here at rahil. It was a quite good place but one thing I bothered about was stairs just at the entrance of one hall was very dangerous. If someone don't walk carefully then he can fall.

  • 3/5 Shaloo 1 year ago on Google
    This place is ok ok for low budgetd people who want to organize a party..space is not too much.even room is also small.

  • 3/5 Vivek V. 2 years ago on Google
    The rooms (~ Rs. 1500/night) were quite small, just enough to stand beside the bed. It has parking available only along the main road (during the day) and in front of hotel (after 10 PM). The rooms we got did not have electric kettle. Bathroom fittings were not well maintained. Just good enough for an overnight stay.

  • 3/5 Deepak S. 1 year ago on Google
    The room is good. Service is average. The location is good but there is no parking area.


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