HOTEL Raj Kamal PALACE image

HOTEL Raj Kamal PALACE

Hotel

😠 The worst hotel in varanasi. The owner has no adequate to talk with their guests. After you pay the prepaid amount they ask for the extra money for 2nd person. It was very bad experience. Please don't go for this hotel. They are so unprofessional especially there staffs and owner too.👎 People often mention room, hotel, good, service, experience, staff, booking, stay, water, nice,


Address

Cantt Roadways, Railway Station, Parade Kothi Rd, near Varanasi, Pared Kothi, Vijay Nagar Colony, Chetganj, Varanasi, Uttar Pradesh 221001, India

Website

rajkamalpalace.business.site

Contact

+91 87650 00727

Price rating

$24/night

Rating on Google Maps

4.00 (653 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: room (24) hotel (22) good (18) service (11) experience (10) staff (9) booking (8) stay (7) water (7) nice (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Rahul V. 1 year ago on Google
    The worst hotel in varanasi. The owner has no adequate to talk with their guests. After you pay the prepaid amount they ask for the extra money for 2nd person. It was very bad experience. Please don't go for this hotel. They are so unprofessional especially there staffs and owner too.👎
    4 people found this review helpful 👍

  • 1/5 ANUP K. 2 years ago on Google
    The hotel i booked for my short stay through oyo. The service was extremely very poor. After a long hussle journey when reached hotelit was told to wait on reception as room cleaning is in progress. Room size is very small and not comfortable for single person also. Washroom - No Jet was there. Oyo kit- only small medimix was provided After all coming to room when i started Ac the water started coming from AC and pillow get wet and when i complaint they shifted to other room in that room it was good having same issues and again water started coming from ACand in that room there was no TV. They show that they are doing but can't wait till 12 am if they will fix the issue which they didn't. It was horrible stay. Pros- Atleast staff were polite but stay was horrible. Advise- If you are lending room then it is your responsibility to provide and make sure comfortable stay .AC is is not working is not customer fate .
    3 people found this review helpful 👍

  • 1/5 Swati S. 1 year ago on Google
    Horrible experience at this hotel. I booked the room from Make my trip. when we reached the hotel they were saying they dnt have any booking confirmation. but i had the booking confirmation. they were saying contact to make my trip we dnt know anything regarding your booking. but i had the proof. the manager MAYANK SALUJA dnt have manner to talk with their guest and He and his all staff was stupid. completely Team of IDIOT is managing this hotel. they made us wait for more than an hour after so much of fight they provided us the room. we booked 2 rooms but they gave us only 1 room. wo bhi aise diya jaise koi aihsaan kiya ho. PATHECTIC experience. i never had this experience. guys be aware before booking for RAJ KAMAL PALACE.
    2 people found this review helpful 👍

  • 5/5 Pooja J. 1 year ago on Google
    2. The taste of food is also very good.. I recommend you must visit once if you also want to visit a good restaurant Go and check ones.
    2 people found this review helpful 👍

  • 1/5 Anish Kumar S. 1 year ago on Google
    Worst hotel of my life not proper facilities they don't now how to talk with guest.... I don't recommend any to go there.
    2 people found this review helpful 👍

  • 1/5 Ajay M. 1 year ago on Google
    Very poor service They don't have manner to talk They are abusing with gust Take food order and you will get food at your room after 1 hour
    2 people found this review helpful 👍

  • 1/5 Shubham P. 6 months ago on Google
    The room is the worst and the service is also not good so please do not book this hotel anytime please search for another option.
    1 person found this review helpful 👍

  • 1/5 Nirmal m. 1 year ago on Google
    Worst guest house in India. Horrible experience dealing with Hotel Raj Kamal Palace, Varanasi. I had my booking at this hotel with advance payment on 07 Nov-9 Nov. Got the tax invoice also well in advance. When I reached the hotel I came to know that hotel is sold out and there is no booking on my name. At the same time rooms were available on online platform. Hotel owner talked very rudely which immediately gave me a hint that he has sold my room to someone else with higher profit. Request everyone do not make any reservation at this guest house which is run by an arrogant person.
    1 person found this review helpful 👍

  • 1/5 Sunil s. 1 year ago on Google
    Very bad experience, hotel staff is very rude, and food is very bad."Kabhi nahi rukna es hotel me.
    1 person found this review helpful 👍

  • 1/5 frankiestein s. 1 year ago on Google
    They cancelled booking without any information. Also kept avoiding calls. Mr. Mayank Saluja is running a scam business
    1 person found this review helpful 👍

  • 1/5 Arun S. 1 year ago on Google
    Cancelled my bookings without any intimation. fraud
    1 person found this review helpful 👍

  • 5/5 Vivek P. 8 months ago on Google
    Best location for official persons and visitors. Good rooms and house keeping services. And friendly behaviour of staff.

  • 5/5 Rohini D. 7 months ago on Google
    Hotel very netting clean and staffs behaviours was very nice & friendly and location is very good from Mandir.

  • 1/5 Rashi K. 7 months ago on Google
    Worst experience ever No service,room was so small and bed was so fluffy,we even couldn't sit on it properly No soap in the bathroom,tv was not working,hotel staff was so rude and service was extremely poor.

  • 1/5 Hariom S. 7 months ago on Google
    Mattress is very Bad spring mattress spring poke u and u order Tea and wait 30 mnt.and location good but room are very short. Before booking please check with hotel for Mattress and room. Very Bad Experience 😞

  • 1/5 V L. 3 months ago on Google New
    The mattresses which were provided us had nails popping out of it which could have been injurious to us The covers that were provided over the mattresses was dirty The room was smelling full of cigarettes and buds and ashtray were to be found lying around the room. Even after insisting they were not able to provide with the room freshners Hot water was also not available at this location

  • 5/5 Harsh S. 1 year ago on Google
    Good room good washroom hot and cold water 24 hourse,maneging director mayank ji good and nice 👍 person very good behaviour,good service mentence boy Balwant

  • 5/5 Ankur L. 1 year ago on Google
    it was pleasure staying in the hotel. All the staffs were cooperative......will prefer recommending this hotel for staying. The manager at the reception showed nice gesture....overall it was a nice stay

  • 1/5 Bhavna L. 10 months ago on Google
    Horrible stay ! Really very bad experience, the manager named B.k Srivastav was very rude with customers . Rooms were untidy and bathroom as per the cost of the room. Overall, the manager in night was very disrespectful! Will never go again !

  • 5/5 Deepak K. 1 year ago on Google
    Hay friend I am old costumer this hotel very good 👍 hotel very nice room service by Punjabi tadaka restaurant clean washroom hot and cold water filter pure water 💦 good behaviour all staff Balwant

  • 5/5 Sukanto B. 11 months ago on Google
    Good hotel. Best waiter service they are helpful and the managing is good. Love to stay here again

  • 5/5 Aman K. 1 year ago on Google
    This hotel is very beautiful and his room of there type and all room is very big and medium size and neet and clean and all stop is good behaviour and manager kamesh sir and srivastav sir and gm pankaj sir and owner mayank sir is very good and he is very best and all stop is.good aman is afaster service and there os punjabi tadka restaurant food is very hot and fresh and testy and chhotu ji very good and best and restaurant always neet and clean

  • 5/5 Manish J. 1 year ago on Google
    Excellent service and we had a very good experience with the friendly housekeeping staff. Food was excellent quality and it is located at the center of the city , just beside the railway station and bus stop.

  • 5/5 Pankaj L. 1 year ago on Google
    Good budget hotel stayed two days near to Varanasi cantt and cleaning is nice but not expect any room services

  • 1/5 ANKUR S. 1 year ago on Google
    Very bad experience...They charged Rs 1800 per night...staff is very rude...and they just provide a 2 Rs hand soap....no toileteries...rooms are not clean....No kit....very unprofessional...even had to ask for the complementary water bottle..

  • 5/5 Hanishi J. 1 year ago on Google
    A dam delicious food..and very spicy food you will get to eat if you like spicy food..staff is very polite and kind Good services they give for their costumers.

  • 4/5 M艾H艾K艾L 1 year ago on Google
    Room Service is very bad takes too long time for response. Night time service is very poor. Receptionist is well behaved. They added 1000 Extra on bill .


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