Very unprofessional staff. I was a customer of this place every weekend for the last seven months. My last stay I receive a call around 3pm from front desk about loud noises complaints, they ask me if everything was ok and I say yes. 2 hours later a guy wearing uniform knock my door and ask for Steffany. I told him there's no Steffany on that room and he says with authoritarian attitude that I have to go with him to front desk to clarify why I was in a wrong room because that room was reserved under a different name. After following him to front desk he just walk outside building without any explanation leaving me in front of a girl on charge of front desk. I ask what's going on and she says she don't know, that looks like the guy that check me in make a mistake and give me a wrong room. I ask how they can give me access to a previously reserved room but she says she don't know, and every single question a was making, trying to figure out what was happening, I just receive evasive answers. Was a very uncomfortable situation. At the end I decide to cancel my reservation and leave. Not going back to this place. I hope this franchise can understand a meaning of customer-business relationship and the fact that they are not the only place to stay a night.

Staff were friendly and helpful. Rooms were very clean. No unpleasant odors, nor were there strong odors of cleansers. All accessories were functioning properly. Beds were firm. Air con was working properly and without foul odors. No bugs. Quiet, even though exterior repairs were in progress. Only the occasional beeping sounds of equipment backing up. A non-issue. Nice neighborhood, adjacent to a strip mall with a Specs liquor, Chinese, and Italian food, recreation facilities nearby. Easy on easy off, but not too close to the highway.

Pretty sure the only thing worse than the guy making breakfast’s cooking is his attitude. Rooms and location are actually pretty good but for the price I really cant recommend the place at the time of review if the included breakfast is something important to you. Having been a cook at Dennys myself I genuinely did not know sausage could get as burnt as it was. I did try some to give it a chance though, specifically the burnt bits and unfortunately it was as bad as I thought it would be. I’ll give it an extra star cause everything was just fine.

This hotel was okay until breakfast time. The man who serves it is so hateful. If you don't like ser ing food, then find a different job. Ruined this hotel for me! They should replace him or make him stay in the kitchen.

Very nice hotel in a perfect location near downtown Fort Worth. The room was very clean, nice firm mattress and well stocked. The front desk staff were very accommodating and got us checked in right away even though we were early. Plenty of parking, and right next to many restaurants and dining options. The free breakfast was okay, but then again it's free so you can't expect too much. Overall we were very satisfied with our one-night stay and an excellent value for the money.

Nice and clean. Great weekend front desk staff. Good pool. Quiet. Close to lots of shopping and food. Best of all, they found the new white shirt I left on the bed & are mailing it back to me! Great service!

If you don’t want your debit card to be falsely charged than, I’d advice to stay away from here. We stayed for 1 night on 06/06/2022 with no issues because, the AC at our house had went out. When I arrive at home I noticed there was 2 charges totaling $240 from the hotel after checking out after already paying for our stay. I called to see what had happened because, our room was cleaned. I took the trash out and everything. They claimed it was a mistake, and would give me a refund that I’ll get back in 5 business days. My bank had overdraft in the amount of -$211 so, now I had to pay for overdraft fees of $34 each day until I received my money back that weren’t even my fault and the little $30 I had left I no longer had. I’m livid with this place. We hand over our debit cards to be put on file if something goes wrong, and they betrayed that trust 100%. It’s my belief they weren’t even going to refund the money until I called because, they acted shocked at their own actions. DO NOT RECOMMEND.

Worst stay EVER!! This was absolutely by far, the worst stay and hotel experience. We had other family staying at the same hotel for a family function, and absolutely embarrassed that I even recommended this place! This entire establishment has gone downhill like everything else in that area. If I could have, I would have packed my things and found another place to stay. This is no longer a “family friendly establishment “ the types of people and activities that go on in this place and on the property is sickening. They should consider having property security, but I’m sure they would be just as shady as the hotel. So do not believe any good reviews or stars given to this place, all booking companies should remove this location permanently. Total disappointment and absolutely no rest during this stay, due to the fear of myself and families safety.

Mixed Experience at La Quinta I recently stayed at this La Quinta hotel during a weekend sports tournament with my son. As someone who has frequented various La Quinta locations for both business and leisure travel, I would like to share my review of this particular property. Let's start with the positives. The room quality at this La Quinta was impressive, maintaining a high standard of quality in terms of furniture, bed comfort, and bathrooms. The room was tastefully decorated and well-maintained, providing a pleasant stay overall. The lobby was clean and had a more pleasant aroma compared to other 2-star hotels I've encountered. Although the lobby furniture showed signs of age, the dining area furniture had a modern decor that impressed me. However, there were a few disappointments during my stay. Firstly, the room lacked a TV remote, which was an inconvenience. The elevator was also out of service so a 3-story climb at 10pm with luggage was a downer. The breakfast service closed at 9am, unlike the usual 10am closure time in most hotels. This early closure affected one guest, and what bothered me was that as soon as the kitchen closed, the front desk was briefly abandoned. The two guests had to wait patiently for checkout while the staffer entered the closed kitchen to grab her own breakfast. They then returned to the front desk with plates in hand to resume their work. This lack of availability during checkout hours was inconvenient and gave a negative impression. Furthermore, the moment the kitchen closed, the janitorial lady started mopping the dining area with strong-smelling bleach. They abruptly moved chairs, trash cans, and fixtures around, which was quite distracting early in the morning. At one point she was on yelling into the speaker of her cell phone while pulling the janitorial cart loudly through the lobby. I believe janitorial service should have been scheduled after checkout, considering that the front desk and lobby area are the first impressions for most guests. Additionally, staff breakfast should have been discreetly planned around this peak time to ensure a seamless guest experience. Due to these service-related issues, I feel compelled to give the service a low rating. In conclusion, my stay at this La Quinta during the sports tournament had its highs and lows. While the room quality and cleanliness were commendable, the lack of TV remote, early breakfast closure, and disruptive janitorial service impacted my overall satisfaction. I believe a more guest-centric approach and better coordination between departments would greatly enhance the guest experience.

Quite a few negatives that overpower the positives of staying here. Yes it’s the cheaper option of the hotels in the area, not a bad hotel. Bathroom, bed and majority of the room was clean. Although There was a dead bug in the corner of the room, a hair stuck to the wall, and a white stain on the fabric on the frame of the bed, and An unpleasant looking stain on the carpet. Hallways all smell like weed which isn’t a big deal but is bothersome for some people. Biggest thing was that they have a sign in the room on the door stating checkout is at 12. As I was getting ready to leave at 11:30 am, front desk comes banging on my door, I don’t answer because I think it’s room service and they still try to enter my room with the do not disturb sign on, she told me checkout was at 11 so I told her the sign on the door said 12 and that I was leaving soon. Point here is don’t have a sign saying checkout is at 12 when it’s not, that resulted in an absolute invasion of my privacy. This was just one incident though and all other customer service was decent. They have responded to this review stating they have the authority to enter any room if nobody answers, ok, so be it, but still the problem exists that they will try to kick you out of the hotel room before the time that is stated on the door. It is such an easily fixed problem that could’ve prevented the entire incident. The pictures show everything, no hiding from that.

The location is great. Our room had double beds, but the walls are paper thin. When I visit a hotel, I want it to be nearly perfect. The elevator door had graffiti on it. People were hanging out in the parking lot. It was as if the whole hotel was booked.

If i could give zero stars i would! My family came to visit for Christmas and a rude staff person says to them to make sure they portion there breakfast this isn’t a buffet. We Will never return here or suggest this place to anyone! Save your money and don’t come here! Who says stuff like that? For some mediocre powder egg warmed in the microwaveable meat breakfast gtfoh!

The hotel room was dirty. Stains on the chairs, spot on the bed sheet, something sticky on the desk. The shower area was rusted and one towel and one washcloth had holes in them. The top latch on the door was missing and the door itself was dented. The phone was missing and there was no hairdryer. When we asked for another hairdryer and about the phone at the desk, they said the last guest destroyed them. We went to breakfast at 9:00 (it was supposed to be served until 10) and they were out of eggs. When asked if we could get some more, we were firmly told, “Nope!” On a positive, the desk staff was personable and the lobby area was clean and nice. The bed was also comfortable.

Had to make a quick trip to Fort Worth for a funeral booked this hotel for location and ratings. Booked a double Queen size bedroom for 4 adults When I got there the beds were very small like a full size bed I went to the desk and ask if they gave me the wrong room I had reserved a double Queen I was told I was told this is what La Quinta considers a Queen it is actually a double very very misleading they should say it is a double bed it measures the same as a full size bed nothing near a Queen! The other problems the TV wouldn't work the toilet was running and the shower was stopping up the only bright side was the staff who were incredible very polite and helpful but overall very dissatisfied in my stay at a already stressful time.

I had a horrible stay here. There were so many things in disrepair... first the key wouldn't open the room door... so I headed back to the desk.. got new keys.. then learned that the door only opens by lifting the handle. There was no water pressure..and once I was done taking a shower in the trickle and in the dark because the bathroom light didnt work either.... the water would not turn completely off...so there was dripping water all night.. luckily the heater made such a loud scrapping noise that it almost drowned out the running water.. The breakfast was the worst I've ever seen.. my partner and I had to pass on it. Which sucked because we thought breakfast might be the redeeming ray of light that made the rest not so bad...bottom line .. I will never stay at another la quinta again..

Overall stay was awesome! Staff was very friendly and helpful (Patrick and Brandon) housekeeping was awesome and kept rooms very clean especially the bathrooms

I've stayed here a number of times recently and the place has improved a bit. The breakfast buffet is back and there's a fitness center that at least has a couple treadmills and some dumbbells. Nothing too fancy. The neighborhood has gotten a little rough and the hotel clientele reflects that. A little pot smoke in the area and a little partying going in, nothing too bad. The hotel has seen better days. Still no pool, but the front desk staff is super friendly and the prices are reasonable. All in all, a fair place to crash for a night.

I consistently like staying at the La Quinta City view. Their service is good and the staff is always helpful and the rooms are cleaned to my wife's picky standards (she used to be in hotel management). The only bad experience that I have encountered is that one night we arrived later than expected, about 2:00 a.m. and the hotel had already closed their books for the night and therefore our reserved room was gone! My understanding is that most hotels do not close their books until much later. Then we had to find other accommodations at the last minute! If you go to the City View, be sure to check in asap.

I have been here nearly 3 months. The staff at all levels have been very kind and competent. They are very receptive to my needs and do their best to help. My room is very nice, clean and quiet. When I request housekeeping, they freshen everything and restock supplies. I am grateful for the fridge, microwave and coffee pot. It is dog friendly motel and Sammi has been well treated and sleeps peacefully. I feel very safe here and the location is great. There are a number of shops and restaurants within walking distance. The grounds are very well maintained and litter is pretty non-existent. I have a very rare blood disease which requires a pure environment. I have gotten much better staying here than in my old apartment which made me desperately ill. In short I have flourished during my time here. I highly recommend this hotel and am grateful for the people who staff it.

One of the worst LaQ experiences I have had! First, there was a party in the next room at 10:30 in the evening. Called the front desk to complain and was told there was nothing they could do. Called again about 10 minutes later. They finally moved the party to another part of the hotel. Breakfast was another nightmare. They don't start serving until 7am. We got there a few minutes later, and there was already a whole sports team in line. There was nothing left when we got there. We ended up at IHOP

The staff was great. My room was nice and quiet, needed a few cosmetic fixes but the location was convenient as well. They did offer breakfast, but I didn’t try it.

Rooms are nice they've recently been redone. The towels were brand new. Literally, they smelled like they had straight from the packaging. One person at the desk was not the friendliest, but the next one we dealt with was great.

Giving 2 stars only the second bc they were pet friendly. Got in late then realized the next morning this room wasn’t cleaned very well. Called and asked if room cleaning could clean while we were out of the room. Well 4 hours later we arrived back at the hotel and no one came to clean it up. I asked room service in the hall for some cleaning spray and cleaned up the kitchen counter, sink (pictured), and the walls where something had been left to drip down. The bed skirt had so many stains on it was was gaging. King sized bed came with 3 pillows. It was such a bummer. They felt comparable to 3 old shirts balled up to be used as a pillow. Bring your own pillows. I asked for one more and was told no as well. I want to add we paid $171 a night for this stay.

I Frequent hotels. This hotel was in a perfect location. It was also close to shopping and dining period the room was impeccable as well as the bed in bathroom period the whole hotel had a very pleasing aroma period the front desk went out of their way. To help us find a business that we needed period overall, it was a great hotel.

We stay regular at La Quinta and this has been the worst one we have ever been to. The outside landscaping is beautiful, and speaks nothing for the inside. Check-in went smoothly, but I did notice the A/C wasnt very good. The halls and lobby were very warm. When we got to our rooms it was a disaster. The rooms are outdated and not well-maintained. Our room smelled strongly like cigarette smoke and mj. Our daughters and grandkids room smelled like mildew. They switched our room for us and the other room smelled better however the shower door did not close properly. Our daughter came to our room to let us know that when they went to use there sink there was a serious leak from the bottom of the sink. Water was leaking all over the bathroom floor. When my husband asked if they had a maintenance man who could fix it, he was told that they didn't because in short, the maintenance man was reliable enough to come fix things properly. So they had to pack up and move their room. The next time my daughter (age 14) came to our room, she was in a panick and scared because the elevator malfunctioned, and dropped and got stuck while her and our older daughter were coming up, they were both terrified. They thought the entire elevator was going to crash to the ground. Once we finally got her calmed and got everyone settled in for the evening, I had an entirely new problem with the room next to us. A couple that was staying there was screaming at each other all-night, fighting screaming in the hallway right by our door, slamming the door repeatedly. I got maybe an hour or two of sleep and woke up at 8:50 am just to find out that breakfast ended at 9 AM. I decided to at least go down and get some coffee because by this time I was so tired and cranky I really needed a cup of coffee. My husband and I took the stairs to go down and as soon as we opened the door to the stairwell there were ashes, cigarette butts and trash scatter on the floor, all the way down the stairs to the first floor (we were in the 3rd floor). It was really nasty! We finally .are it to were the coffee was and there was just enough for one cup of coffee for me and my husband. The tables in the lobby were filthy and there was only one yogurt left in the fridge. Absolutely nothing else I could grab to eat. Needless to say we were very unhappy with our stay and will not be going back to that La Quinta!

Where do I start...when we first checked in, they put us on the second floor. Across from our room, they were dealing drugs, smoking Marijuana and cigarettes. We had kids, I made a complaint, and they moved us to the third floor. We booked a room with two queen-sized. There were two full-sized. So, we were overcharged. The pool was dirty and slimy. My little cousin left her crocks by the pool. A hotel employee asked another guest if they were theirs. The guest lied and said they were his daughters. There were guests in their bras and panties in the pool with children present. There were transients and crack heads in the halls and outside the hotel. The police, fire and ambulance were called to a room down the hall. And finally, the room was infested with bugs (see pictures). One of the worse hotel experiences I've ever has.

I was very disappointed here. I found it as a pet friendly place to stay in Fort Worth. The first night just as I was drifting off to sleep the fire alarm went off and the fire trucks came. The premises were searched and the all clear was given. After spending an hour outside in thirty degree weather we went back to our beds. The alarm went off several more times that night being reset by the staff each time. We were shocked awake by an ear splitting siren and a strobe light over and over. It was the next day I realized the heaters did not cycle on and off properly and it sounded like the fan was going to explode. I had booked the hotel for a few nights and was assured it was repaired. As we were settling in for our second night the blasted thing went off again. When I told the clerk at the desk I was leaving, he asked why? I said the alarm! He acted like no big deal, it happens all the time. When we ignore warnings for threats, we WILL be harmed by them! This is totally unexcusable for this place to be allowed to be open.

Great hotel. Clean. Good breakfast. Friendly staff. Pool was closed during my 4 night stay which was a bummer but otherwise, great value for money. Would suggest ear plugs though. Walls are thin. We had super loud neighbors.

Bed was nice, room was sub par. Air conditioner was dirty, filters hadn't been clean in I don't know how long. I cleaned them for better air flow. Front of AC was filthy as well. Bathroom was dirty as well vent was and still is covered in dust as well as base boards. And unknown substances. Breakfast is served from 7am-9am, went down at 8:45 and it was cleaned up and gone. Manager/Assistant on duty was not going to talk to me about rm being nasty. I was just going to let them know. I will not be staying here again

If you like listening to country music blaring with the DJ talking and bar patrons being loud when trying to sleep on the weekends, than this hotel is for you. Why the city would allow a nightclub next door to this hotel is beyond me. Other perks with this hotel include: you have to have the light on for the tv to be powered on, the tv channels are all messed up. It goes from ch. 7 to 15 to 5 to 30 with no particular order. It just changes each time to something random. Very bright in the mornings, thanks to the blinds not fully covering the window. 1 washer, 1 dryer for the entire hotel to use. If you like exterior side doors to be locked for security than your out of luck. Otherwise it was fine. It had running water and ac and a bed. I would not stay again.

This LaQuinta is a great location. Lots of shopping and restaurants around. Close to the Parkway, taking you to downtown Ft. Worth, Dickies Arena, within 10-15 mins. Very clean interior, rooms, comfortable bed, plenty of pillows, microwave, fridge, and cold AC. Online check-in and out, which is great. Opinions at extra cost for early or late check-in or out. Breakfast 7-10am. There is plenty of seating. Only thing is our room faced pool and hot tub, which was a little noisy late night.

The facility was okay, but the staff are very un professional. I booked two rooms and when I got there they told me they saw one and the next day they informed me that they had seen the other one after I had to share a room with my friend. Also, in the process of resolving the issue with my room, I left my wallet on the counter. It was in the possession of their front desk person for 5 hours, and my money($120) was missing. It took their management 2 days to review the camera, and they said the front desk person placed one of my cards in the wallet and kept in their till. My question is how come he opened my wallet and then my money was gone and yet no response on where my money is? If you are looking for a hotel that is safe with great service, this is not the place for you, and just know your possessions are not safe with them. Thanks

First off, my husband and I were really nervous to stay here after reading Google reviews (we booked on bring fido). Honestly it wasn’t bad! The room had a clean smell to it, we checked for bed bugs, found nothing, and felt comfortable to stay the night here. Unfortunately the back door right across from us was broken and open for anyone to come in. I notified the front desk and they said they’ve been waiting on it to get fixed. Seems like it has been this way for a while. Definitely a safety issue. The king bed only came with three small pillows and during the night it sounded like a breaker was going off in our bathroom. I’m not sure what this sound was but it caused our dogs to bark a few times unfortunately. All in all, not a bad stay and we would probably stay here again for a short visit.

2 moldy showers in 2 separate rooms. After finding mold in the second room I checked out and asked for my money back. This is absolutely a health hazard that needs to be addressed immediately. See the attached photos. Will never stay here again.

Bring a mattress topper if you want a good night sleep, these beds feel like box springs. Staff was dismissive,unaccommodating and shuffled off the blame for my questions about my triple surcharges and the integrity of my total charge for one night even after discount.. was this worth $122-$170? (Nightly rate $70-$89,Tax and everything they tack on) Probably not… I think a budget inn would have the same value for less. Sorry La Quinta, I don’t think I could pay to have less than 24 hours to one of your rooms again.

Overall stay was pretty good. With a few adjustments to the room and it would have been a perfect place to stay. Locations is ok.

This was one of the better La Quintas I've stayed at. It was clean, and the double bed room was very nice. Bed was comfortable. Breakfast was very good, and this location had a properly working waffle iron. My only criticism is the Dish Network TV service. Less channel selection, and another problem that came up after I wrote the Trip Advisor review: The dish reception began cutting out frequently, and during some favorite Seinfeld episodes at that. I hope this location will go to Spectrum or some other landline TV service with better selection. Dish services are still flaky and unreliable. Otherwise, a very good place at a relatively better rate than the other nearby hotels. I plan to book here again in the future.

Wow! Very impressed! Nice job with this property! Courtyard is beautiful with the pool and Myrtle trees! Great updated and modern rooms and comfortable beds! Best bang for your buck hotel I have ever stayed at my life!

The outside property, lobby, breakfast area and most importantly the rooms were clean and pretty. The front desk staff were incredibly professional, friendly, caring and tended to details. I was very pleased with my overall extended stay.

Our stay at the City View La Quinta is mixed - there were good things and negative issues both. Room was pretty and clean, wi-fi good, beds comfortable. There was a cold fridge and little coffee maker, the conveniences you would expect. The only negative things in room were: the water faucet in bathtub was extremely hard to turn - I almost thought I was going to have to call for help. But with muscle power I was finally able to turn the water on. Also - and this needs fixed - a towel holder was installed right behind the bathroom door, and a previous guest had rammed the door into it, making a big hole in the hollow door. Please fix. Please also address the stain on the door. Folks at check-in and out were professional and friendly. Breakfast was not so great, sorry to say. Coffee was good, but could stand to be hotter. At 7:30 am there was only one yogurt container left. I didn't see any fresh fruit, though there were some bagels and breakfast meats. Juice was almost gone. My advice would be to replenish supplies for people who can't get there really early. There are some issues with check-in and out. La Quinta sends out a Canary Technologies link to check in online, but it was impossible to do it because it requires a copy of your driver's license. And there definitely wasn't any way to upload it to the website! Then, when I went to check out, I requested the receipt to be emailed to me. It wasn't, and I had to call to request it. Then, when La Quinta sent me another Canary Technologies email to review my stay, it sent me to a check-in link! Please fix these issues. They are minor inconveniences, but need to be addressed. Price of hotel was reasonable for during mid-week and location was great with lots of restaurants and shopping within walking distance. I would stay here again, but in hopes that my constructive suggestions are taken.

Wow! My dogs and I were treated wonderfully at this SUPER CLEAN & SUPER COMFORTABLE LaQuinta. Everything from the location to complementary breakfast was GREAT! We will definitely stay here again if ever traveling through Ft Worth.