2/5 Febbi K. 3 years ago on Google
(Translated
by
Google)
I
was
completely
disappointed
at
this
hotel,
my
room
was
in
tuker,
so
my
family
and
I
booked
4
rooms,
3
family
rooms,
1
standard
room.
When
I
c
in
31
December
2020,
4
rooms
directly
c
in,
I
get
3
twin
rooms
(he
says
family
room),
and
1
double
(which
he
says
standard
room)
okay
fine.
I
am
suspicious,
because
it
is
clear
that
the
3
twin
rooms
are
exactly
like
the
standard
room,
facilities,
shape,
etc.
But
because
we
are
tired
of
going
to
rest,
okay,
I
think.
What
disappointed
me
was,
when
around
11
o'clock
my
family
and
I
were
out,
and
by
chance
I
passed
a
room
that
was
already
Vecant
clean,
and
it
was
exactly
like
in
the
photo,
in
the
pegi2
application
that
I
booked
(family
room).
And
there
I
felt
cheated.
I
know
very
well
what
they
are
doing.
I
know
that
when
the
new
year
is
sure
their
occupancy
is
high.
And
sure
enough,
the
limited
number
of
family
rooms
will
definitely
sell
Walk
in
at
a
higher
price
than
the
application.
I'm
a
hotel
person
too,
I
know
the
game
very
well!
And
I'm
so
disappointed!
Not
professional.
And
when
c
out
I
went
to
the
receptionist,
and
told
me
what
I
found,
and
they
said
"it's
a
family
room,
mother's
room"
then
I
said
"if
it's
a
family,
then
which
standard
is
it?
In
the
photo,
it
can't
be
like
that.
this
is
not
true
"he
said"
yes
his
name
is
also
a
salesperson,
usually
like
that
"
Haha,
just
laugh
at
me.
It's
just
a
shame,
the
hotel
is
good,
but
the
employees
are
damaging.
We
never
know
who
the
person
we
are
facing,
may
appear
different,
so
you
should
be
careful
when
you
act.
Thank
you
(Original)
Saya
kecewa
sekali
sama
ini
hotel
kamar
saya
di
tuker,
jadi
saya
sama
keluarga
saya
booking
4
kamar,
3
kamar
family,
1
kamar
standar.
Ketika
saya
c
in
tanggal
31
des
2020,
4
kamar
langsung
c
in,
saya
dpt
3
kamar
twin
(
katanya
family
room),
dan
1
double
(yang
katanya
stadard
room)
oke
fine.
Saya
dah
curiga,
karena
jelas
sekali
3
kamar
twin
itu
persis
spt
standard
room,
fasilitas,
bentuk,
dll
nya.
Tp
karna
kita
dah
lelah
mau
istirht,
ya
udahlah
ya
saya
pikir.
Yg
buat
saya
kecewa
adalah,
ketika
sekitar
pukul
11
saya
dan
keluarga
c
out,
dan
secara
kebetulan
saya
melewati
kamar
yg
sudah
Vecant
clean,
dan
itu
persis
spt
di
foto,
di
aplikasi
pegi2
yg
saya
booking
(family
room).
Dan
disitu
saya
merasa
di
tipu.
Sata
tau
betul
apa
yg
mereka
lakukan.
Saya
tau
ketika
tahun
baru
pasti
itu
occupancy
mereka
tinggi.
Dan
yakin
sekali
family
room
yang
jumlah
nya
terbatas
pasti
dijual
Walk
in
dengan
harga
lebih
tinggi
dr
aplikasi.
Saya
orang
hotel
juga,
saya
tau
betul
permainannya
!
Dan
saya
kecewa
sekali
!
Ga
propfesional.
Dan
ketika
c
out
saya
ke
receptionist,
dan
memberitahukan
apa
yg
saya
temukan,
dan
mereka
bilang
"
itu
family
room
kok,
kamar
ibu"
trus
saya
bilang
"
kalo
itu
family,
trus
yg
standard
yg
mana
?
Di
foto
pun
beda,
ga
bisa
gitu
dong
ga
bener
ini"
dia
bilang
"ya
namanya
juga
org
jualan,
biasalah
kayak
gitu"
Haha
ketawa
aja
sih
saya.
Sayang
banget
aja,
hotel
bagus,
tp
yg
ngerusak
yah
karyawan2nya.
Kita
ga
pernah
tau
siapa
org
yg
kita
hadapin,
penampilan
boleh
macem2
beda,
jadi
ya
harusnya
hati2
kalo
bertindak.
Terimakasi