It was clean, employees were nice. But boy thrift stores are not like use to be!! Prices were way to high, selection was kinda blah

I agree with a lot of the reviews stating that the clothes here are too expensive. Today they had 50% off any beige tags and although I was at the store for approximately 30 to 45 minutes looking at clothes if I found 4 beige tags it was a lot. The worst part about the store for me is that they have a No refund/ No exchange policy. My 10 yr. old daughter wanted to buy a smartwatch and I asked the employee behind the desk if there was a way to test the watch for me before I bought it and he helped me find a way to charge the watch & guess what it didn't work!

Great place to find item's

Very organized and clean. Employees were helping customers around me with a pleasant attitude. Careful attention to safety and ease of shopping was given to most racks, displays, shelving, etc. around the store. Clutter and debris was being cleaned up and moved constantly. The Fitting rooms were clean, but only two were open whereas the other 4-5+ were closed off. Great shopping experience overall.

You can’t drop off things when the store is closed, terrible should I just drive around looking for open donation boxes?

3 people in the whole store, only one person working at the register, huge line of people trying to check out.

Prices too high staff not friendly. And music at store too loud.

The prices at all salvation armies are ridiculously high for used clothes.. they're the same price that at Burlington or Ross

Tried to donate a truck load of stuff and was told they want to go through each box before taking it . With how the times are now with the virus I am not waiting for them to go through each box l. First time dealing with Salvation Army and will be my last

Employees are helpful and friendly. I enjoy shopping at the Franklin Park store

The best Salvation Army location I've been to. They have many items but it's not overwhelming. Most stores overfill the stores making it impossible to go through the racks. This one is perfect.

I like the place. I always find nice pieces of clothes, furniture, etc.. but they like to announce that they are closed 10-15 min prior to the actual closing time. It was 5:47 pm and I was still looking at clothes and I heard the announcement that they are closed but I checked my watch and saw that i had time left but then I was rushed to the register by an associate because they kept saying they were closed.. by the time I was rushed to the line it was 5:55pm and left before closing time..

Nice large well lit, well managed, and well stocked thrift store.

Was told over the phone that they did take what we were donating but when i came to the location, they refused to take it.

Found a printer I wanted to buy, it didn't have a tag. Took it to the register the lady said "the pricers aren't in today" told me she couldn't sell it. Asked her if they could hold it in the morning and I'll pick it up tomorrow when the pricers are there, "no sir we can't hold items for customers" ok so should I check to see if the tag is back there on the shelf and fell off? "No sir it would have to be attached" wow... really don't mean to sound entitled I understand regular policies but if something can't be sold because of an error on the stores part shouldn't they give a courtesy and hold it until they are able to sell it at least?! That's not even a hold they won't sell it today anyway! And I'm a guaranteed buyer. Just 10/10 don't understand. Seems ridiculous. Store was clean, everything was fine except this but it was frustrating enough to stoop to 1 star to make my voice heard. and I rarely ever ever leave a bad review. I'll even promise to edit my review if I'm able to get my printer tomorrow but if it's gone I'm gonna still be upset...

Someone told me it was observed the cashier is giving stuff for free without charging certain customers. Also, they will force things out of your hands if they want to keep it not letting you to buy it. Next time, it will be recorded and reported. Sad!

Moment I walked in it smelled atrocious like mildew. Immediately turned me off to buy anything in there. 2 stars because my man found some nice jewelry in the front cases

Good place to shop at a decent price. They have a lot of everything here. Employees are really nice and helpful.

Been going here for years very convenient and close and cheaper prices then any of the other Goodwill's and salvation army there very high priced and this store is good with there prices

Everything is organized and clean, i like to go there sometime 3 times a week Very nice stuff.

It's OK. Huge amount of clothes but that's about it.

Had to pick up a gift for a baby shower/picked up more then I intended to & got a GREAT price for it all /I'll be back!!!

Great move to the community. My go to place for donations. ..•

Great place 2 shop has just about everything u think u have at home but need, great prices and nice helpful staff, very patient with the elderly, seniors and the disabled!!!

Very friendly staff, great finds....my place to drop off gently used items. Great organization....they truly help the needy.