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Frequently mentioned in reviews: room (18) clean (17) hotel (14) nice (11) great (10) desk (10) price (10) stay (10) friendly (9) staff (7)
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  • 1/5 John F. 5 years ago on Google
    BEDBUGS! Bed has urine and blood stains. Worst owners/managers ever I got insulted because i demanded a refund. I asked for another room and got one with BEDBUGS. My parents got bedbugs in their room too. I had to leave at 4 in the morning with two babies. I had to sleep in my truck. Got a full refund after I showed the reception guy the bedbugs and blood stains. When I asked for a refund for my parents the owner yelled and would not listen said that did not care to sue and call the cops. We made a police report and plan to do just that. The owner said to the cop that he would give us 50% if we would LIE in writing and say that we had a great time and did not have bedbugs and that we would come again.SEE YOU IN COURT YOU SCAMMING SLUM OWNER!!!! Please people do not get robbed in this place. WORST EXPERIENCE EVER HAD TO GIVE 1 STAR BECAUSE I CAN'T GIVE ANY LESS
    4 people found this review helpful πŸ‘

  • 1/5 Apostle Deborah V. 6 years ago on Google
    I recently stayed at this place and it was horrible. My family and I was there for a funeral the staff was not friendly, the rooms were not cleaned and when we asked for towels we were told by the clerk that he could not help us. When I went to the desk to ask him for towels he was asleep. I called out to him twice and he never moved. I had to go back to my room and call him only to be told he could not help me. He stated the staff did not come in until 11:00am. I paid for two nights and our room was not cleaned. The trash was not taken out and the bathroom was not cleaned. It was a terrible experience. Something should be done about this facility. Just because a facility may be on the low end it should be clean and the staff should take pride in having the best facility instead of people paying for a terrible experience.
    2 people found this review helpful πŸ‘

  • 5/5 Nellie Z. 2 years ago on Google
    Stayed here with my BF for the night cause the price was right, had very low expectations because of the reviews but it was very clean and very comfortable! Clean newly renovated toilet and shower, as much hot water as you need, very comfortable big bed, soap, clean sheets, refrigerator the only thing I didn’t like were the towels because they were very thin. We ate some super good Wing Stop shout out to mango Habanero best flavor ever and went to sleep like a couple of kittens, and here we are reborn into the next day alive and well. If you are wondering if you should, go for it
    1 person found this review helpful πŸ‘

  • 4/5 Dawn W. 9 months ago on Google
    Upon entering, the clerk was friendly and helpful. The room was decent for the price. I mean, what can you expect for 70 bucks. The beds were comfy, and the toilet and sink were nice and clean. The shower and bathroom floor could use a lil' tlc. The mini fridge was clean. No bed bugs were found anywhere as the other reviews mentioned. Wished the rooms had carpeting but there has to be a method to thier madness.
    1 person found this review helpful πŸ‘

  • 5/5 Nimrod M. 11 months ago on Google
    Fresh scent throughout the motel. Very, very clean. Great wifi, excellent service, and very friendly proprietors that very much look out for their guest's needs. I stayed for 3 nights and would definitely stay again and I have recommended it to my daughter for Easter weekend. 24 hr coffee/tea/juice bar is always stocked. We were 2 adults and 2 children with 2 queen beds and our total for the night was $65 per night. Very quiet. Excellent experience!
    1 person found this review helpful πŸ‘

  • 5/5 Ed P. 8 months ago on Google
    The hotel manager is one of the nicest individuals that I've had the pleasure of dealing with. I had some serious problems with my air conditioning unit but he handled the issue with genuine care & professionalism. Problems will always occur especially while traveling but it's how those problems are managed that makes all the difference in the world. This person not only resolved an uncomfortable situation but went out of his way to ensure I enjoyed a pleasurable hotel experience. Wyndham is lucky to have this person representing their brand and giving Super 8 a better name. Also, the hotel is recently remodeled and the rooms are actually quite nice (and extremely clean) for the price. Cheers, Ed.
    1 person found this review helpful πŸ‘

  • 5/5 Kenan S. 1 year ago on Google
    Customer service exceeded my expectations. I pulled over from the highway for any hotel because I just needed a few hours of rest. I get a phone call in the hotel room from the front desk...I had left my headlights on on my vehicle. If not for the phone call I could of been stranded with a dead car battery. The room was nice and clean as well. Definitely worth $65
    1 person found this review helpful πŸ‘

  • 5/5 Artisan D. 11 months ago on Google
    Had a great stay, rooms were very clean, house service really friendly, huge 24 hour truckstop with alot of novelties and food with Wendy's inside, just right next door, free 24 hr coffee and juice bar in lobby, get you a long hot shower with new insta- heat water heaters. Relax with free wifi as you chill and watch Netflix on new flat screens. Great rooms great price, this was acutely our second stay at this location. Definitely will be going back.
    1 person found this review helpful πŸ‘

  • 5/5 AKASH B. 1 year ago on Google
    Very nice fully renovated property ,friendly staff,bed is very comfortable …nice location.
    1 person found this review helpful πŸ‘

  • 5/5 sandra k. 1 year ago on Google
    Very clean, newly remodeled, small hotel. Owners are very nice and very accommodating!
    1 person found this review helpful πŸ‘

  • 5/5 Sarah B. 6 months ago on Google
    Nice little hotel off the interstate. It is next to a pilot and you could sometimes hear the PA system. But we brought along a box fan and it did a great job drowning out the noises. The beds were comfortable. They had a nice fluffy top and the pillows were soft and full. It has been recently updated so that was nice. For the price it was a decent place to lay down for the night. The staff was very friendly and very accommodating.

  • 5/5 Andrew T. 1 year ago on Google
    Thoroughly impressed! My room was fully updated. Appreciated the modern plank flooring instead of carpet, large TV, solid wood furniture, and updated fixtures. Everything clean, excellent AC, friendly service. No available vending or other amenities, understandable as most of the hotel looks to still be under renovations. Would stay again & I wish them good luck with the makeover.

  • 5/5 Katie Z. 7 months ago on Google
    The owner is always so nice and accommodating for me when I am traveling for work. I stay here often and I’m always happy with the room and service.

  • 5/5 Andre M. 11 months ago on Google
    Very clean good hospitality. Overall experience just great now so you ever come to Harbor Michigan super 8 it will be a great hotel. For you and your family

  • 5/5 Michelle Ann W. 11 months ago on Google
    Great for the price. Clean wonderful customer service. Would probably say it is the best stay for the price in that area. Highly recommend. Would stay again.

  • 5/5 Danny Ray j. 11 months ago on Google
    Very clean. Friendly accommodating staff. The heat is very good. 24-hour coffee, juice, and hot tea bar. You won't find a better motel for the price. I highly recommend it. Short walk to a truck stop with many varieties of eats and drinks and a Wendy's. The only place I would pay to stay in Benton Harbor. Great WiFi and decent Dish Network.

  • 5/5 Okie D. 1 year ago on Google
    This hotel is one of the better if not the best one in the area for the price.

  • 5/5 Bella C. 1 year ago on Google
    Do not be mislead by the reviews. This is a good place. Seems renovated. We had a great stay! Worth the money. Clean room, comfy bed, wonderful ac!!!

  • 4/5 Corey S. 1 year ago on Google
    This was a last second hotel grab while traveling. The guys up front were very accommodating at 1130pm and got us a room with two beds. This place is not a five star hotel but the room was clean, slightly updated and gave me a place to crash for the night. I can't complain.

  • 4/5 Rich D. 1 year ago on Google
    Rooms were very clean and had vinyl floors, which means no carpet. That made it nice. Ac worked great and shower was warm. As other reviews have stated...if you are looking for a no frills place to sleep and shower...this works just fine. Front desk was very polite and friendly! Reason for a 4 star was the towels were small, old and scratchy. I had read this in another review and glad we brought our own! Large pot holes on the way into the parking lot..so be careful with those. Woyld stay again if in the area!

  • 4/5 Christy S. 6 years ago on Google
    Room was not ready when we arrived; housekeeping was in the room even though we arrived two hours after check-in time. We were assigned another room in which the handle broke off the toilet in the morning. The person at the front desk that morning didn't seem to understand much English, though he did promise it would be fixed within half an hour. We went out and came back about eight hours later to find it had not been fixed. The person at the front desk at that time quickly jumped up and went to fix it immediately. Besides housekeeping and the overnight desk attendant not understanding much English, the gentleman manning the desk during the day was attentive and helpful. In regards to the room itself, it was comfortable. It was your standard budget hotel room. Microwave and mini fridge were a welcome addition. The bathroom could use some updating as it appeared stuck in previous decade, however the water pressure made up for the lack of style. I'd give 3.5 stars if it was an option; the gentleman at the front desk during the day was attentive and helpful which made up for some of the inconvenience.

  • 1/5 David S. 5 years ago on Google
    Most disgusting hotel I've ever stayed in. Rooms and halls smelled of sour mold. Staff are only lying scavengers, was told at the desk they wouldn't charge cancel but once returned home found charge. Never cleaned room and had to request clean towels. Beds were not made and beds falling apart. Floor was filthy. Reporting to the better business Bureau

  • 5/5 Pratapbhai B. 2 years ago on Google
    Awesome πŸ‘ staff, very friendly people. Free Wi-Fi and no one can beat price. I loved this place.

  • 5/5 Veronica L. 2 years ago on Google
    Front desk was very nice, my room was very clean and quiet around there. They did a really great job on the building and there new rooms. Plan on staying there again, keep up the great job.


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