We had been rescheduled from our scheduled appointment 2 weeks ago to today. The last appointment was rescheduled because one of the therapist called in sick. Today we got to the office and was greeted and told there was only one appointment on the schedule and the other didn’t exist. There was nothing done to try & correct this. She just shrugged her shoulders to say she didn’t care about our inconvenience or the fact that we had planned our Saturday around this trip to Little Rock. The lady at the desk was one of the ladies I had talked to, to reschedule time the person decided not to show for his shift. This was a terrible experience for my husband and I. When we were rescheduled 2 weeks ago. We were scheduled for today. Together at the same time. I cannot stress to you how inconvenient this is. I will not reschedule with your facility again. I would like to say that each time I have spoke to the lady at the front desk. She has been put out with questions and having to look for open dates to match my schedule. A overall very bad experience

This is my favorite location because it has my favorite therapist. That could be a full stop statement. I don't like doing reviews. I have declined to fill one of these out so many times, but I feel like my massage therapist deserves the recognition so... I tried three locations around here before I settled on this one, and within my various visits I tried almost a dozen massage therapists. This was in part because our family schedule requires a lot of flexibility, so I'm just used to scheduling with whoever is available when I finally get the chance to schedule something, but mostly it was because historically it's been a challenge for me to find someone who can get the firm pressure I'm looking for and actually make my muscles feel better and my body more relaxed, so again I just try whoever is available. At this location I found Derek, and he is awesome! From the first visit he got everything right, I was comfortable the whole time, the massage was amazing, and I left feeling relief and relaxed. That's been my experience every time since, and he's friendly and has a cool personality to boot. He is ultimately why I chose this location and he pretty much immediately became my go to therapist. I kind of hate hyping him up because I don't want it to become harder to book with him, but as I said he totally deserves the recognition. The rest of the staff here has been friendly, professional, and pleasant to interact with. I just don't feel that I can elaborate on them, because, I've only had minimal check in/check out interactions with them, but my overall experience has been great.

I have been to a lot of Massage Envy’s around the country and things far has been my favorite. Amazing and friendly front staff, not pushy at all with their products, helped me check in super quick, and Derek was awesome! Will definitely be returning.

Gloria was super helpful! Made me feel very welcome. Christopher was able to target my neck and shoulder pain. I felt so much better after the massage. Highly recommend Chris!!!

Patricia was pleasant, professional and had strong hands. I left feeling better than any other visit at Massage Envy. She didn't tell me what was wrong with my body, she gave good information and insight. Patricia showed genuine concern for my wellbeing. I will be using her services going forward.

You know your therapist is amazing when you don’t want to mention her name because she’s already in high demand because she’s that phenomenal! I have been going to her for years, so she’s like family. Vellzee you are the best!!!

Derek did a wonderful job! I had the best relaxing massage. I would recommend him for anyone wanting a relaxing de-stressing massage!

I always have a great experience at Little Rock Mid-town Message Envy. Staff is professional and friendly. I feel wonderful after a message or facial. Just had a message with Wendy. I would highly recommend her. One of the best messages I’ve ever had!

I have been going to see the massage therapist here for about four months now and Derek has by far been the best. He really was able to hit the right spot it just the right pressure for me.!!! Are usually don’t even feel obligated to leave a tip but for him I did I really appreciated the focus on the areas I needed special attention due to working in the yard the week before!!!!

Suzanne did a fantastic job on my 60 minute massage. She focused on my problem areas (head, neck, and upper back) just as I requested. I wanted firm pressure, and she delivered. Also checked in with me periodically to make sure the pressure was okay, and made me feel very comfortable. Will definitely be visiting Suzanne again.

Emily was great with my chemical peel! She went through all the things to expect, be aware of, the benefits, and told me about specials they were having on their products. I would 100% recommend Emily for any facial treatment!

Suzanne did an amazing job! I am definitely going back & requesting her! Thank you so much, my body feels rejuvenated!

I wanted to go have microdermabrasion done. And I have found that massage envy is located in several different towns. This is great for when traveling. It doesn't matter which store I go to the services are always great and the estheticians know exactly what they're doing.

I understand Ms Sophia wasn’t feeling well… I also felt I didn’t receive the full hour of treatment. $125 dollars is a lot of money for a short light touch message. I discussed this with the front desk and I was discounted $20. The message appointment should have been rescheduled if she could not deliver her best. The front desk should have offered another massage on another day and Ms Sophia should in the future let her co-workers know she wasn’t feeling well and to cancel her appointments. I hope this helps, no harm meant.

Patricia was great! She’s very in tune to your stress points and focuses on those areas . I’ve never had a bad therapy session with her over the last 3 years that I’ve been coming to this location. She’s a definite KEEPER!!

My visiting experience to Massage Envy Little Rock Midtowne with Emily was an excellent one. She appeared to be very interested, knowledgeable, and truly passionate about her work in general. I am highly recommend her to anyone interested in getting a facial massage 💆, it will be very beneficial to one’s skin health and peace of mind. Thanks for your time.

I have always had problems with tension in my neck and shoulders. Jamie works on those areas plus my back, which is what I want worked on. When I leave, I feel so relaxed. I highly recommend Jamie and think anyone and everyone will be happy with his massages.

Emily is one of the best estheticians I have ever received a facial from! The session was therapeutic and relaxing. She is knowledgeable, kind and provided one of the best facials I’ve ever had. I will remain her client and continue to come to this location! Thanks Emily!!

I have been coming to Massage Envy for years. They always have good therapists and usually I find one that works well with me and stick with them for a long time. Easy to make appointments, the staff is always so friendly and the location easy to get to. Perfect.

I absolutely love coming to get a firm massage from Suzanne! She’s personable, kind, and really professional. She really knows her stuff too!