2/5 Mohamed A. 1 year ago on Google
This
is
the
first
time
I
write
a
review
while
still
being
a
guest
at
the
hotel,
lets
start
with
the
good
things.
The
hotel
has
an
excellent
location,
nice
and
newly
renovated
rooms
and
friendly
staff.
Breakfast
was
fine
and
had
good
variety
as
well.
However,
the
upsetting
part
is
that
the
bad
things
exceed
the
good
ones.
The
hotel
has
a
very
loud
bar/club
on
the
ground
floor
and
plays
loud
music
even
on
weekdays
until
late
at
night,
the
loud
music
can
be
heard
in
the
room.
The
bed
isn’t
comfortable,
the
one
I
had
was
used
a
lot
probably
and
had
an
inside
curve
in
the
middle.
The
room
service
menu
says
that
it’s
available
until
11
pm.
However,
if
you
try
calling
them
after
10
pm
nobody
answers
as
the
kitchen
closes
at
10
pm
but
its
not
written
anywhere.
They
also
charge
for
getting
you
tap
water!!
The
reception
desk,
although
they
say
its
a
24hours
desk,
they
wouldn’t
pick
up
the
phone
if
you
call
them
after
10
pm.
Once
I
asked
for
a
fork
at
10:15
pm
the
receptionist
had
to
check
if
room
service
team
would
accept
as
the
kitchen
had
already
closed.
And
had
to
call
the
reception
twice
to
get
hold
of
them.
The
parking
garage
is
operated
by
a
third
party,
its
very
small
and
has
probably
spaces
for
20-25
cars.
So
most
probably
it
always
full,
in
my
case,
the
hotel
staff
asked
me
to
go
park
my
car
in
another
public
parking
garage
and
walk
back
to
the
hotel.
The
housekeeping
team
doesn’t
clean
the
room
properly,
I
had
hair
in
the
bathroom
and
the
shower
drainage
is
blocked.
I
stayed
at
this
hotel
for
5
nights,
this
night
is
my
last
and
I
keep
getting
disappointed
every
night.
I
think
the
hotel
has
to
offer
better
services
and
quality.
You
even
have
to
greet
the
receptionist
as
they
would
answer
by
hello
rather
than
“good
evening”
or
“how
can
we
help?”
But
that’s
not
important
anyways.
For
the
price
I
paid,
I
expected
much
better
services
from
this
hotel.
I
would
definitely
come
back
to
Bergen,
but
never
to
this
hotel,
and
wouldn’t
recommend
it
to
anyone.
Its
not
a
5
star
hotel
according
to
the
global
standards.
I
wouldn’t
even
give
it
4
stars
if
the
staff
didn’t
help
me
with
my
luggage.