Volvat Laguneparken | Bergen image

Volvat Laguneparken | Bergen

Medical clinic Physiotherapist Psychologist Dermatologist Psychiatrist Gynecologist only Plastic surgery clinic Urologist Gastroenterologist Cosmetic surgeon

One of the Most Reviewed Physiotherapists in Bergen


Address

Laguneveien 9, 5239 Rådal, Norway

Website

www.volvat.no

Contact

+47 55 11 20 00

Rating on Google Maps

3.30 (103 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 AM to 10 PM
  • Wednesday: 8 AM to 10 PM
  • Thursday: 8 AM to 10 PM
  • Friday: 8 AM to 10 PM
  • Saturday: 9:30 AM to 4 PM
  • Sunday: 10:30 AM to 4 PM
  • Monday: 8 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: ikke (18) Volvat (17) test (14) doctor (10) hadde (10) time (9) minutes (8) service (8) henne (8) fikk (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Wademar B. 4 years ago on Google
    Terible place i have broken back doctor no help me just send me to work back .I have real problem i think need Write this in newspaper. Never come back here weary bad place .🤮
    5 people found this review helpful 👍

  • 1/5 Helene A. 1 year ago on Google
    Var inne til undersøkelse, full undersøkelse og fikk påvist diagnose men doktoren skriver ikke det ned i dokumentene og administrasjonen er ikke behjelpelig i det hele tatt. I praksis så har jeg betalt over 12.000kr helt uten grunn for nå må jeg gjøre undersøkelsen på nytt et annet sted så jeg får nedført diagnosen ellers får jeg ikke sykemelding sier nav. Helt utrolig at det skal være så jekla vanskelig. Anbefaler at dere alle sammen styrer langt langt unna dette volvat senteret. De er så utrolig uprofosjonelle. En i familien skulle også plukke opp noen dokumenter og Volvat presterer da å levere ut feile dokumenter fra feil dato. Inkompetanse lyser så utrolig lang vei fra denne "bedriften". Så nå går jeg ikke sykepenger fra nav heller fordi Volvat ikke klarer å gjøre selv den enkleste jobben. Kanskje de burde forsøke å ansette noen som faktisk kan yrket sitt.
    4 people found this review helpful 👍

  • 1/5 Katrin V. 1 year ago on Google
    Har vært hos doktor Isaksen. Jeg var syk og følte meg dårlig. Jeg trengte sykemelding, men fikk ikke en eneste dag. Bortkastet penger og tid. Anbefaler ikke!
    4 people found this review helpful 👍

  • 5/5 Alexandre V. 2 years ago on Google
    (Translated by Google) I don't often write reviews, but today I have to. The reason is incredibly fast handling; and I needed this. Let me take 2 steps back. At 12:00 today I stood in front of the heliport check-in machine, keyed in my reservation number and NEXT. And then there was a message that I was missing the health certificate; it had expired. I called Volvat and said it was urgent, got an appointment, arrived 40 minutes early and met someone called Christine at reception. Christine asked if it was me who needed a certificate and the helicopter was waiting for me; and then she said we're going to drive something fast. I had a urine and blood sample taken immediately, was weighed and my height was measured, my hearing was tested, my blood pressure was taken and my lungs were checked. All this within 20 minutes!!! Got a certificate, paid happily and cruised to the heliport. Fortunately, it had been foggy so the flight had not left, so I was able to check in. Thanks to you the day was saved!!! Looking forward to the next certificate. (Original) Jeg skriver ikke ofte tilbakemeldinger, men akkurat i dag må jeg det. Grunn er utrolig rask håndtering; og dette trengte jeg. La meg kjøre 2 steg tilbake. Kl 12:00 i dag sto jeg forhand heliporten innsjekking maskin, tastet reservasjonsnummeret mitt og NESTE. Og da sto det en melding at jeg manglet helse attesten; den hadde utløpt. Jeg ringte til Volvat og sa at det hastet, fikk en time, kom 40 min før tiden og traff en som het Christine i resepsjon. Christine spurte om det var meg som trengte en attest og helikopteret ventet på meg; og da sa hun at vi skal kjøre en rask greie. Jeg fikk ta urin og blodprøve umiddelbart, ble veid og målt høyde, testet hørsel, tatt blodtrykk og sjekk av lungene. Alt dette i løpet av 20 min!!! Fikk attest, betale med glede og cruiset til heliporten. Heldigvis hadde det var tåke så flighten hadde ikke gått, så fikk jeg sjekke inn. Takk til dere ble dagen reddet!!! Gleder meg til neste attest.
    3 people found this review helpful 👍

  • 1/5 Laura K. 1 year ago on Google
    I had a horrible experience with the Corona test center. I needed a PCR test to verify my infection for insurance-related processes. I called Volvat phone and booked a PCR test for 550 NOK. After the test was taken and it was time to pay, it turned out to be 1890 NOK. As if this was not enough, the story continues: The PCR test turned out negative. This was obviously a mistake, as I still had symptoms and had several positive rapid tests, even one on the day after the PCR test was taken. There was clearly a mistake in the test result - perhaps the sample was swapped with someone else's sample. I explained the situation by phone and asked for a follow-up PCR test. Volvat asked me to pay AGAIN the 1890 NOK, for something that was clearly their mistake. I can not believe how bad this costumer service is, never will I spend my money in Volvat again. Huge rip-off.
    3 people found this review helpful 👍

  • 1/5 Razvan Z. 11 months ago on Google
    I had an appointment with Hetland Trude. The most rude, arrogant and rasist person I saw. I was in extreme pain, due to my condition, but she was incapable to direct me. She did nothing except prescribe medicine. No test, no Mri. I knew doctors in Norway are a bit out of this world, but her.. so cold and ignorant. I cried a lot after I left her office. Doctors should be kind, attentive and responsible. She even refused to read my istoric in my phone. Her option was to make an appointment and come with papers. What kind of person can ignore the pain of an pacient and send him witout any responce at home? I paid for nothing. She prescribed the medicine that I have at home allready. I told her but didn’t care. Maybe there should be some criteria of selecting doctors in this hospital, other than age. I am sick of this iresponsability. Very common in Norway, unfortunetly. I recomend to buy a plane ticket and go to Germany. Otherwise you loose a lot of money for nothing.
    3 people found this review helpful 👍

  • 5/5 Phil 3 months ago on Google • 61 reviews New
    Very good, nothing to complain about

  • 1/5 Sindre R. 1 year ago on Google
    Skulle innom for å ta andre dosen med Hepatitt-vaksine. Opplevelsen startet med at volvat tok kontakt noen dager i forkant og forklarte at de hadde dobbelbooket, så de måtte flytte min til dagen etter. Greit nok. Så kommer jeg til timen og får beskjed at legen er litt forsinket. Så går det 1 time uten at noe skjer, og jeg begynner å spørre rundt, og da ble jeg fortalt at jeg var neste. Det var jeg ikke, og jeg klaget i resepsjonen igjen. Da ringte hun legen og jeg ble forklart at jeg skulle være neste. Da har jeg tilbrakt nesten 1,5 time på venterommet. De hadde kvittert meg ut før jeg kom med en feil, derfor jeg aldri ble tilkalt. Så tok det ti sekunder, så var jeg inne. Videre gir legen meg konsultasjon i 20 min, selv om jeg informerte at dette hadde jeg allerede fått på forrige vaksinasjon. I tillegg kunne legen innledet med å sette sprøyten, siden jeg endte opp med å måtte vente i 20 min etter stikket. Føler generelt Volvat viste lite profesjonalitet, og at de stjal tiden min på det 2,5 timer lange oppholdet mitt. Ofte drar man til private aktører for å få smidighet og kjapp behandling, noe jeg fikk sist hos Volvat Åsane, og det er svært skuffende når det ender opp med å bli motsatt.
    2 people found this review helpful 👍

  • 1/5 Martyna F. 1 year ago on Google
    1h delay, terrible service
    2 people found this review helpful 👍

  • 1/5 Vigdis W. 2 years ago on Google
    (Translated by Google) Expensive, poor service and incompetent doctors. Here they are only concerned with the money arrogance long live. Steer away. Had given 0 stars if possible. (Original) Dyrt, dårlig service og inkompetente leger. Her er de kun opptatt av penger- arrogansen lenge leve. Styr unna. Hadde gitt 0 stjerner om det var mulig.
    2 people found this review helpful 👍

  • 1/5 Christina 2 years ago on Google
    This is absolutely a scam office I came in with a stroke and they just told me "go home and sleep" and i gotta pay 1500 Nok for that :(
    2 people found this review helpful 👍

  • 1/5 Jon C. 6 months ago on Google
    I was quoted kr 2000 for a consultation fee and Kr700 to have a growth removed from my chest I had the consultation and was told to return for the removal of the growth the following day I made the appointment assuming that both the consultation and removal were to be conducted at the same appointment for the quotation price so was not happy to be told to come back I returned the next day and had the growth removed but my bill now given as a total of kr5910 ( not the quoted kr2700)as the price now included another consultant fee and also an increase in the original cost for the treatment and consultation When I questioned the price discrepancy I was told this is standard procedure you have to pay As a 76 year old pensioner that’s easier said than done I would suggest that any quotes that you receive you should insist in getting them in writing before attending this organisation for treatment Regards T Jon Caine
    1 person found this review helpful 👍

  • 2/5 Hedda Vik A. 2 years ago on Google
    (Translated by Google) I received help from a dermatologist this summer, where the drugs that were not prescribed did not help my skin. The dermatologist said I should contact her if I needed other prescriptions, but it is absolutely impossible to get an answer!! First of all, they are very bad at answering the phone. They also won't call you back if you use the "we'll call you" function. After stressing about getting hold of a customer service email so I can contact my dermatologist, of course they don't answer it either. The price is high for 10 minutes of help, so you can expect a response if the help you get is of no use. (Original) Fikk hjelp av hudlege i sommer hvor medikamentene som ble uskrevet på resept ikke hjalp på min hud. Hudlegen sa at jeg skulle kontakte henne hvis jeg trengte andre resepter, men det er jo helt umulig å få svar!! Først å fremst er de veldig dårlig på å ta telefonen. De ringer deg heller ikke opp igjen hvis du bruker "vi ringer deg" funksjonen. Etter å ha stresset med å få tak i en kundeservice mail slik at jeg kan kontakte min hudlege svarer de selvsagt ikke på den heller.. Prisen er høy for 10 minutters hjelp, da kan man forvente et svar hvis hjelpen du får ikke er til nytte.
    1 person found this review helpful 👍

  • 1/5 Torstein J. 1 year ago on Google
    Hyggelig og grei lege, men oppdaga når eg kom heim at sjukemeldinga kun gjalt for ei av to veker. Sjekk for all del det før ein går fra legekontoret. Skapar berre problem i ettertid. Ekstremt dyrt, spesielt når dei roter det til for deg. Einaste grunnen eg gjekk her er pga. at fastlegen min er i permisjon og ingen har fastlista mi. Fekk heller ikkje hjelp hos legekontoret mitt(nekta time), fylkeslegen eller legevakten.
    1 person found this review helpful 👍

  • 5/5 Trond S. 6 months ago on Google
    Inne til gastro etter fjerning av blindtarm. Kom til på korrekt tid, utrolig hyggelige ansatte som informerte godt hele veien om hva som skulle skje ig hvordan ting såg ut. Svært godt ivaretatt :)
    1 person found this review helpful 👍

  • 2/5 Privat 5 months ago on Google • 12 reviews
    Was at Aly Dicko's. I don't think this was very professional. Sat and waited around 20 minutes for the doctor. I was a bit early, and naturally had to go to the toilet after waiting for half an hour. Was a quick trip to the toilet and while I was washing my hands there was a knock, I rushed out, and when I came out the doctor rushed out into the hall and said we had to hurry as it was getting late. Tempted to say it wasn't my fault HE was late. My two minutes on the toilet shouldn't have mattered. When I was about to get venoflon, he slapped my hand a bit and said that this was the only time he was allowed to hit women, as if it were a funny joke. Said it several times, although neither I nor the nurse thought it was funny. Furthermore, a doctor does not know what a patient has been through and should not make such a joke. The examination started immediately after painkillers and sedatives were given, there was no working period before the examination was started. Had incredible pain during the endoscopy and was neither offered a break nor offered more painkillers. Gave clear expression that it really hurt. Got the impression that the whole thing was rushed. Wish I hadn't gone here.. Still in pain today, a day after the examination, and is one last reason why I choose to write here. A small warning to others. Was, on the other hand, an incredibly kind and beautiful nurse, she deserves all the praise. The consultation was good and he listened well, and the nurse was good. But I couldn't rush away any faster after this survey..

  • 5/5 Elias D. 1 month ago on Google • 9 reviews New
    Many thanks to neurologist Hanne at Volvat Laguneparken, after being a throwaway ball in public and getting no answer, and a condition that has only worsened being brushed off as stress. Did I get a quick answer, diagnosis and treatment plan for my ailments here, you have to look for a more skilled doctor for a long time, get quick answers on time and staff who really care, hear you and listen. I have never felt more taken care of than here with you. Thank you very much Volvat!

  • 5/5 Radoslaw P. 1 month ago on Google • 6 reviews New
    Very nice, and pleasant tests done very quickly. Best regards, lovely doctor.

  • 1/5 E B. 1 year ago on Google
    (Translated by Google) States that they have a drop-in emergency room, but this is clearly not true. (Original) Oppgir at de har drop-in legevakt, men dette stemmer tydeligvis ikke.

  • 5/5 Tine S. 1 year ago on Google
    (Translated by Google) Proft and service minded from A to Z. Felt incredibly well taken care of throughout the process. (Original) Proft og service minded fra a-å. Følte meg utrolig godt ivaretatt gjennom hele prosessen.

  • 5/5 rune f. 1 year ago on Google
    Super opplevelse for en med sterk sprøyteskrekk! Ekstremt hyggelige folk i alle ledd :)

  • 3/5 Aud F. 3 years ago on Google
    (Translated by Google) Be us Ole Christer Oma Gamlemshaug ear and nose throat specialist Tuesday evening 26.01.21 at 8.30 pm A fantastic doctor who showed interest in me and my ailments! He had the humanity and consideration for the patient, which means a lot and gives security. There was no top-down attitude here. But the nurse who was supposed to take the hearing test was not something for a nurse, when I went to look after her and asked if it was she who was going to take the test, she answered yes but we have other things to do as well. I was speechless and stayed with her. When I got home I was shocked by the situation I experienced with her, had it not been for her there would have been a full house with stars, because the doctor deserves at least 5 stars, it was 3 as it is an overall assessment that counts . Has extensive experience in health in various areas, and is appalled by the attitudes that many people have today in such an important profession. She ruined the evening for me and deserves no stars, she needs to change her attitude and show interest in her job. If I meet her again I will come and ask for another one, I have experienced her in the same way before. (Original) Var oss Ole Christer Oma Gamlemshaug øre og nese hals spesialist tirsdag kveld 26.01.21 kl 20.30 En fantastisk lege som viste interesse for meg og mine plager ! Han hadde det medmenneskelige og omtanke for pasienten , noe som betyr mye og gir trygghet . Her var det ingen ovenfra og ned holdning . Men Sykepleieren som skulle ta hørsel testen var ikke noe til sykepleier , da jeg gikk for og se etter henne og spurte om det var henne som skulle ta testen , svarte hun ja men vi har andre ting og gjøre også . Jeg ble målløs og ble med henne Da jeg kom hjem ble jeg sjokkert over situasjonen jeg opplevde med henne , hadde det ikke vert for henne hadde det ble fullt hus med stjerner , for legen fortjener minst 5 stjerner , det ble 3 da det er helhets vurdering som teller . Har lang erfaring innen helse på diverse områder , og er rystet over holdninger som mange i dag har i et så viktig yrke . Hun ødelagte kvelden for meg og fortjener ingen stjerner , hun trenger og endre holdninger og vise interesse for jobben sin . Treffer jeg på henne igjen kommer jeg til og forlange en annen , har opplevd henne på samme måte før .

  • 5/5 Betine P. 8 months ago on Google
    Fikk komme til en fantastisk grei og dyktig lege og sykepleier som tok seg god tid til å lytte, forklare og undersøke. Følte meg godt ivaretatt.

  • 5/5 Preben H. 11 months ago on Google
    Opplevde utrolig god hjelp og støtte til å finne en løsning på mine medisinske problemer. Her ble jeg både sett og hørt, og oppfordret til å ta grep videre. Utrolig fornøyd.

  • 1/5 I. S. 2 years ago on Google
    (Translated by Google) I took a coronal test 14/2 and today the hospital called me because they did not know who the test came from and what I should check, I called Volvat Lagunen and was told that they had the result and I was negative, before 10 minutes the result came on Helsenorge and I are positive. Never ever Volvat (Original) Jeg tok en koronatest 14/2 og i dag ringte sykehuset meg fordi de ikke visste hvem testen kom fra og hva jeg skulle sjekke, jeg ringte Volvat Lagunen og fikk beskjed om at de hadde resultatet og jeg var negativ, før 10 minutter resultatet kom på Helsenorge og jeg er positiv. Never ever Volvat

  • 1/5 C H. 2 years ago on Google
    I tried to call to make an appointment with Volvat in Laguneparken and was waiting on hold for 54 minutes straight during business hours, and no one ever answered. I also called the Åsane office with my husband's phone, and they never answered either. I ended up calling Aleris for the same thing, and they answered in one minute and made a quick appointment. Go to Aleris instead.

  • 5/5 Børge F. 1 month ago on Google • 2 reviews New
    Thorough examinations, the doctor took his time. Pleasant and attentive service.

  • 5/5 Tommy Jarl V. 4 months ago on Google • 2 reviews
    With a wait of over three weeks at Askøy, I was able to arrive within an hour, for a health check. Professional and efficient, the blood test went brilliantly. Found the vein 😁 I like this place was also used when I was in Smedvig Off-shore. Almost forgot what it was like 😂🏅💐

  • 2/5 1337Ruin 1 month ago on Google • 2 reviews New
    Two stars ONLY because the venue was clean. The venue at Lagunen is a bit confusing with several floors, but looked clean. The doctor's visit was nothing impressive. When you pay close to NOK 2,000 for 15 minutes of consultation, you expect to be heard, or at least that the problems I came in for are discussed. There was talk of a lot other than what I came in for, things that were irrelevant. Felt that the doctor didn't believe me, or that I was just looking for sick leave/pain-relieving medicine. I will not be using Volvat again unless ABSOLUTELY necessary. I would rather stand in the emergency room queue than pay them more.


Call +47 55 11 20 00 Open on Google Maps

Trends



Last updated:

Similar Physiotherapists nearby

Volvat Ulriksdal | Bergen image
1
Volvat Ulriksdal | Bergen
Medical Center
👍👍 Absolutely fantastic from consultation and all the way! Top service, good, Kind, Caring people all the way. Volvat has competence at its best and service in a special class when it comes to its expertise. Etc. Fredrik
4.80 (81 reviews)
Volvat Åsane | Bergen image
2
Volvat Åsane | Bergen
Medical clinic
👍👍 Jeg ringte for å bestille time og fikk time samme dag, jeg fikk komme inn presis når jeg hadde time. Legen var hyggelig og imøtekommende, lyttet og stilte oppfølgingsspørsmål. Jeg fikk komme inn til å ta blodprøve svært raskt, og fikk komme tilbake til legen en kort tid etter i dét svaret på blodprø...
4.20 (45 reviews)
Last updated:
()