Bergen airport to Wergeland for 600kr. Barely 13 minutes of driving, no traffic, in an EV. Unbelievable what these taxi cartels think they can get away with. The driver was very polite, no problem with him. Will never use Taxi 1 again. JUST TAKE THE BYBANE INSTEAD

Am taking taxis from Sola airport home regularly. Now first time with Taxi1 - it was much more expensive than usual (c.150 Nok 30% more than the others).

(Translated by Google) They have ONE job to do. Namely pick up and bring the customers to the desired place at the desired time. And they don't get this simple thing done. If you book a taxi in advance, it is NOT certain that the taxi will show up. Also called to service the car, they were supposed to check what had happened and give feedback. Of course, they couldn't give any feedback, so I had to call back myself. Then I was told that "they couldn't get hold of the driver who was supposed to do the trip", and didn't have anyone else to send. So then you stand there, at 0530 in the morning and have to catch a flight... without a taxi. Dice roll 1 for Taxi1. (Original) De har EN jobb å utføre. Nemlig hente og bringe kundene til ønsket sted til ønsket tidspunkt. Og denne enkle tingen får de ikke til. Om du forhåndsbestiller taxi, så er det IKKE sikkert taxien dukker opp. Ringte også for å purre på bilen, de skulle sjekke hva som var skjedd og gi en tilbakemelding. De klarte selvsagt ikke gi noe tilbakemelding, så jeg måtte selv ringe tilbake. Da fikk jeg beskjed om at «de fikk ikke tak i sjåføren som skulle ha turen», og hadde ikke noen andre å sende. Så da står man der, kl 0530 på morgenkvisten og skal rekke ett fly… uten taxi. Terningkast 1 til Taxi1.

very NOT recommended. we took taxi1 service from BGN airport to Moxy Hotel, on 2022 12/22. Driver took a longer way to hotel and final charge is 733 NOK. Very impressive. I wish i can give you zero star. ————— Email helps nothing but makes passenger more upset.

Very good service

(Translated by Google) Put me in the car and asked how much it cost, was going 500 meters but it was raining. The driver set the car in motion. I said I wanted to know the price before we drove. He said 300 kroner. I then said that it was too expensive and that I would rather go. He continued driving and said it was too late because he had already started the roof gauge. I asked him to stop the car immediately and get off. He said he could not because he had started the trip. I asked if he wanted to kidnap a public official, and he stopped the car and let me go. One day he got out of the car and filmed me without permission. I have experienced poor customer service before but this is probably a pretty solid record. (Original) Satt meg inn i bilen og spurte hvor mye det kostet, skulle 500 meter men det regnet. Sjåføren satt bilen i bevegelse. Jeg sa jeg ville vite prisen før vi kjørte. Han sa 300 kroner. Jeg sa da at det var for dyrt og at jeg heller ville gå. Han fortsatte å kjøre og sa at det var for sent for han hadde allerede startet takstameteret. Jeg ba ham om å stanse bilen umiddelbart og sette meg av. Han sa at det kunne han ikke for han hadde startet turen. Jeg spurte om han ville kidnappe en offentlig tjenestemann, og da stanset han bilen og slapp meg av. Etteepå gikk han ut av bilen og filmet meg uten tillatelse. Jeg har opplevet dårlig kundeservice før men dette er nok en ganske solid rekord.

We lost our phone in the cab, they found it and make the impossible so we could have it back even so we were on holidays and weren't in Bergen anymore. Thank you so much for the help!

Taken Taxi1 from Haukeland Hospital to the airport lead to almost double the price than other companies offer. According to the driver I couldn’t get a fixed price, but it should end around the same anyway. Well it didn’t! It was rush hour, but the extra 10min was way to expensive. And other companies don’t charge you extra on their fixed prices... I was told by the driver to complain centrally. I will do that, and ongoing newer use Taxi1 traveling in Norway! The drive, well it didn’t help much that the driver was texting on his mobile during the whole trip....

Not to be trusted! Booked transport via the hotel 24 hours in advance for transport to the airport at 04.00. everything was confirmed. At 3.50 they ring the hotel that they would not come because nobody was "working". No other transport available to get in time to the airport. Strangely enough no other company available this early in the morning.

(Translated by Google) From the airport to the hotel in the city in the evening, the airport notice is 400-500 NOK, and the driver can take a detour of 4-5 kilometers. It’s just that he adjusted the meter at the beginning, and the meter on the car is calculated in the same way as the mileage posted on the window. different! The driver charged a total of 683+50=733 NOK. He said 50 NOK was an additional fee for departure from the airport. Jump like this! When checking in, I asked the hotel staff. The hotel staff said that the airport taxi should be 400+NOK, not more than 500NOK. They also said that we were cheated by the driver and overcharged! This company really sucks, call us and ask us to write a customer letter, so far we have received a bunch of canned reply messages, it really sucks! If I knew it earlier, I would have taken Uber. The information is much more transparent! Reply to the owner, the date of my boarding is Dec 22, which is the Christmas holiday in Norway? Or is it the Christmas holiday that your company considers itself? Why didn't I see that the evening of 2022.12.22 is a holiday in the Norwegian official information? So is the driver cheated by this way of jumping the watch? Everyday is Christmas, right? ! ! ! ! ! ! (Original) 傍晚從機場到市區酒店，機場告示400-500 NOK，司機繞路遠路多個4-5公里就算了，只是他一開始就調表，車上的表跟車窗上貼的里程計算方式完全不同！司機總共收了683+50=733 NOK. 50 NOK他表示是機場出發需要的額外費用，這也就算了，16-20公里的路程跳了683 NOK!!! 司機還很無辜的表示，表就是這樣跳這樣計的！Check in時，問了酒店員工，酒店員工說，機場計程車應該400+ NOK, 不會超過500NOK, 他們也說，我們被司機騙了，被超收！ 這家公司真的很爛，打電話去就請我們寫客訴信，至此我們收到了一堆罐頭回覆訊息，真的是爛透了！早知道就坐Uber了訊息透明多了！ 回覆業主，我搭乘的日期是Dec 22, 這天原來是挪威的聖誕假期？或是貴公司自認之聖誕假期？ 怎麼我在挪威官方資訊都沒看到2022.12.22的傍晚是假日呢？ 所以是否司機就是用這種跳錶方式來矇騙呢？ 天天都是聖誕假期是吧？！！！！！！

Awful service. Pre-ordered taxi via their “app” to go to the airport at a set time. App was telling me “taxi on its way” basically it never came. Made me wait for ages (going to the airport for god’s same!) but didn’t actually show up. Tried calling office - nobody picked up. Messaging driver function in the app doesn’t work. Someone called I answered the phone - they didn’t say anything. Had to run across town to get the bus instead! Total scam - do not use.

(Translated by Google) Poor experience, I took the taxi home and had to explain all the turns because he could not and enter the address, even when I had paid and I saw that I had been drawn on the card, he wanted me to pay again. Although I explained that I had been pulled. So I paid again not to discuss, after that he wanted me to pay again…. After enough discussion, he said he saw that the first payment went through…. I will never take a taxi again with this company oh d Neither should you (Original) Dorlig opplevelse, jeg tok taxien hjem og måtte forklare alle svinger fordi han ikke klarte og skrive inn adressen, også når jeg hadde betalt og jeg så at jeg hadde blitt trukket på kortet, så ville han at jeg skule betale igjen. Selv om jeg forklarte at jeg hadde blitt trukket. Så jeg betalte en gang til for å ikke diskutere, etter det ville han jeg skulle betal igjen…. Etter nok diskusjon sa han at han så at den første betalingen gikk igjennom…. Jeg tar aldri taxi igjen med dette selvskapet oh d Ikke burde du heller

Was driven home from Haukeland hospital in 15 hours to Håkonshellaveien [15.1 km] . Slightly slow flow towards Danmarks plass. Got a shock when the driver demanded NOK. 1000 for the trip. Received or not a receipt for the trip. Will never be Taxi 1 again from my side.

Don’t use them! The driver overcharged us 300kr stating it was a special “service fee”. Our hotel confirmed we were wildly overcharged. Totally took advantage of us as tourists. Just use Uber

Terrible service! They will rip you off. A ride that was about 5 min walk (took taxi because of the luggage) cost me about 25 euro. Why? Because the driver went in the opposite direction and continued argueing with me until I forced him to turn around.

NOK 800 from Haukeland to Flesland thursday, daytime, no rush...

Fraud and overcharging. Got the OK to eat a kebab on the way home to Askøy. Got over NOK 1,000 for something I got for NOK 500 at a fixed price at other self-service companies. Came NOK 200 in fees for dampness on the seat after approved "kebab eating" would have this in cash or in cash. Brought NOK 150 on the tachometer for NOK 200 in fees for a damp, clean leather seat. Fraud. Would never have agreed to pay. Acting driver.

(Translated by Google) The driver did not find out when to pick me up. He buzzed around for 20 min. Meanwhile, I talked to him on the phone three times and explained the way. When he finally found out, he was supposed to have NOK 185 for collection because it was so difficult to find, he said. This is the first time I have experienced that a taxi is unable to find Møllendalsveien 4. (Original) Sjoføren fant ikkje fram når han skulle hente meg. Han surra rundt i 20 min. Imens snakka eg med han på telefon tre gonger og forklarte vegen. Når han endelig fant fram skulle han ha 185kr for henting fordi det var så vanskelig å finne, sa han. Det er første gong eg har opplevd at taxi ikkje klarer å finne Møllendalsveien 4.

(Translated by Google) Should from town to fanatorget. I asked him to take the fastest route, and asked if the button was closed due to road work, which it often is. He said "no it was not" (Something I KNOW that all taxi and bus companies should know and get regular updates on… a friend of mine works in another taxi company and told this) He drove via the button, but had to drive around Loddefjord and drive around the entire søreide! He should have extra for this. I submitted a complaint and was to receive a paltry 20% discount on the next trip! Next trip? Do you think there will be something next time? Have taken both bergen taxi and Norges taxi where they have driven wrong and then they STOP the tastometer or take off a good part of what you actually have to pay. So completely serious. (Original) Skulle fra byn til fanatorget. Jeg ba han ta raskeste vei, og spurte om knappen var stengt pga veiarbeid noe den ofte er. Han sa at «nei det var den ikke» (Noe jeg VET at alle taxi og buss selskaper skal vite og få jevnlig oppdatering på… en kompis av meg jobber i ett annet taxifirma og fortalte dette) Han kjørte via knappen, men måtte kjøre rundt Loddefjord og kjøre rundt hele søreide! Dette skulle han ha ekstra for. Jeg sendte inn klage og skulle få usselige 20% avslag på neste tur! Neste tur? Tror dere det blir noe neste tur? Har tatt både bergen taxi og Norges taxi hvor de har kjørt feil og da STOPPER de tastometeret eller tar av en god del av det man egentlig skal betale. Altså helt seriøs.

(Translated by Google) Should certainly not drive patients from Haukeland. Not at all a pleasant trip home as newly operated, luckily I was well sewn again! (Original) Burde absolutt ikke kjøre pasienter fra Haukeland. Overhode ikke noe behagelig tur hjem som nyoperert, heldigvis var jeg godt sydd igjen!

(Translated by Google) Ordered online, never arrived, spoke to the lady from taxi1 on the phone, she said that the taxi was sent to a different address than ordered. Almost late for the train. Thanks for the worst experience, never again! The answer to why they recommend ordering online was "unfortunately it's better to call" 😂 Customer service?? Not here (Original) Bestilte via nett, aldri kommet, snakket med dame fra taxi1 på telefon , hun fortalte at taxi sendt i en annen adresse enn bestillt. Nesten var sent til toget. Takk for verste opplevelsen, aldri igjen! Svaret til hvorfor de anbefaler å bestille på nett, var "dessverre er bedre å ringe" 😂 Kundeservice?? Ikke her

(Translated by Google) Poor service with children in child seats from Flesland to Bønes. Have sent an email about this incident (over 1 month ago), but no response so far. Have previously experienced that the driver took a detour to Bønes from Flesland. Never again Taxi 1. (Original) Elendig service med barn i barnesete fra Flesland til Bønes. Har sendt mail om denne hendelsen (over 1 måned siden), men ingen svar så langt. Har tidligere opplevd at føreren tok omvei til Bønes fra Flesland. Aldri mer Taxi 1.

(Translated by Google) Was going to take a taxi from Flesland airport and home. There was a long line of taxis from various companies that were available. Walked along the line to find Bergen Taxi. Couldn't find Bergen Taxi in the taxi queue. Then chose the first taxi, Taxi 1. Opened the car door. The driver refused to drive me he said because I had been walking along the line for too long and was looking for another cab. Never experienced the equivalent of a treatment. Called Bergen Taxi who provided a car in a couple of minutes. (Original) Skulle ta taxi fra Flesland flyplass og hjem. Det stod en lang rekke med drosjer fra ulike selskaper som var ledige. Gikk langs rekken for å finne Bergen Taxi. Fant ikke Bergen Taxi i drosjerekken. Valgte så den første drosjen , Taxi 1. Åpnet bildøren. Sjåføren nektet å kjøre meg sa han fordi jeg hadde gått langs rekken for lenge og var på jakt etter en annen drosje. Aldri opplevd maken til en behandling . Ringte til Bergen Taxi som stilte med bil på et par minutter.

(Translated by Google) Awful. Took a taxi from the bus terminal to Sydneskleiven 30 five times in one week in Bergen. All the times we drove with other taxi companies it cost less than two hundred kroner. With taxi 1 it cost NOK 340. The driver drove about wants to know the center! This is trickery! Never again Taxi 1. This was 20 July this year at 15.06 to 15.24. Steer clear of the people (Original) Elendig. Tok taxi fra bussterminalen til Sydneskleiven 30 fem ganger på en uke i bergen. Alle ganger vi kjørte med andre taxi selskap kostet det under tto hundre kroner. Med taxi 1 kostet det 340 kr. Sjåføren kjørte om vil vite senteret! Dette er lureri! Aldri mer Taxi 1. Dette var 20 juli i år kl.15.o6 til kl 15 24. Styr unna folkens

Stay away from Taxi 1! Yesterday a trip from Flesland to Bergen centrum (4 people, normal car) costed 903 kr. Taxi 07000 has a maximum price of 600 kr. Never again shall I use Taxi1, and will tell everybody I know to stay away from them!

I usually don't send such a message but this time I have to. A few days ago, on March 11, 2023, I arrived very late in the evening in Bergen, Flesland, around midnight. After picking up my voluminous luggage, I went to the taxi stand to go to a private address. The first taxi in line was owned by your company. The driver asked for the address where I would like to go, unfortunately, to my surprise the driver refused the service, citing as he stated ''he is not authorized to make such SHORT trips. The trip should be from the Airport to Skagevegen XX, Blomsterdalen which is about 250 NOK a trip. Then the driver closed the window and ignored me (I guess he had more interesting things to do on the iPad, which he quickly returned to as soon as he closed the window). Fortunately, other taxis or actually other companies providing such services had no problem with such a short or better ... less lucrative trip. This is not the first time I have encountered the same situation in exactly the same place with your company and I travel quite often. that's why I'm writing this message. Please respond and explain what is the company's policy, what is the minimum distance that your drivers accept? Do you accept all customers or only those in suits?. This is absolutely unacceptable and to be honest I'm not surprised by your google score. This is the number of the taxi whose driver refused R-5052 service. BTW: if you can't provide service. do not block the taxi stand at the airport Regards Sebastian

Booked a taxi the day before. The driver called 10 minutes before pick-up and asked where we were going. Was clearly disappointed by the answer, and said he would call back. He didn't come, didn't call back, didn't answer my call. Ordered a taxi again, which arrived, but this is too bad. Was 20 minutes late. Don't be tempted to use Taxi 1 again!

Absolute worst taxi driver. Picked up at the airport going to Bergen central. He didn’t know where our destination was. I put the information into his GPS on HIS phone and he still didn’t follow the directions. He tried to drop us off at the completely wrong address. If I hadn’t had my Google map set up and known approximately where our AirBNB was located I have no idea where he would have dropped us. We ended up paying at least NOK 200 more than we should have if he had follow the proper directions.

A misplaced and forgotten mobile phone after a taxi ride with Taxi1, had a happy ending!😊 Thank you for the good support and contribution to the mobile being returned to its owner👍👏

I would have missed my flight today if I hadn't had the opportunity to take our own car to the airport instead of the taxi I had pre-booked. I was supposed to be picked up at 0520, but the taxi wasn't expected to arrive until 0545. I had to call taxi1 myself to get them to send a taxi. No one was on their way even though they had received and registered the order the day before. Now my husband has a very difficult day without a car (and to collect the car) with the 1-year-old and we have to pay for long-term parking. Recommend steering clear of this company if pickup time is important.