1/5 Zita’s J. 5 years ago on Google
Did
you
know
that
the
purpose
of
going
to
an
urgent
care
is
for
an
assessment
only?
Well,
that’s
what
I
was
told
by
Dara
Roca,
the
manager
of
Kinder
Pediatrics
Urgent
Care
in
Totowa,
NJ.
What’s
the
sense
of
naming
your
facility
“urgent
care”
if
you
don’t
plan
on
providing
the
care?
On
Sunday,
March
3rd,
2019
my
daughter
was
playing
with
her
daddy.
He
was
taking
her
off
his
shoulders
when
she
started
to
scream
in
pain.
I
knew
this
scream
very
well
and
we
rushed
her
to
urgent
care
for
them
to
help
us.
I’m
not
sure
if
it
was
the
doctor,
or
the
busyness
of
a
Sunday
morning
in
the
middle
of
winter,
or
maybe
the
desire
to
rack
up
our
bill,
but
the
events
of
that
morning
were
disturbing.
Dr.
Alejandro
Flores
attended
to
us.
After
explaining
our
history
with
nursemaid’s
elbow,
he
tried
manipulating
her
elbow
back
into
place,
then
told
us
we
were
good
to
go.
We
decided
to
wait
since
she
wasn’t
in
any
less
pain.
He
came
back
about
10
minutes
later
and
did
the
same
thing.
Was
he
not
sure
he
did
it
the
first
time?
After
trying
a
second
time,
he
gave
my
daughter
an
ice
pop
and
told
us
she
was
probably
just
sore.
“Take
her
home
to
rest
and
if
it’s
not
any
better
later,
feel
free
to
come
back
for
an
X-ray
but
we
will
be
closing
early
due
to
weather
conditions.”
So,
we
took
her
home,
gave
her
some
lunch
and
she
fell
asleep.
After
such
a
long
morning,
we
didn’t
want
to
wake
her,
so
we
let
her
sleep
and
told
Kinder
Pediatrics
we’d
bring
her
by
tomorrow
for
an
X-ray
if
she
woke
up
in
pain.
They
informed
me
there
would
only
be
an
X-ray
technician
there
from
noon
to
11pm.
Of
course,
we
kept
her
out
of
school
and
took
the
day
off
of
work.
We
got
there
at
1
and
still
had
to
wait
for
them
to
call
an
X-ray
tech
to
come
in.
Finally,
the
X-ray
tech
came
and
we
had
the
results
15
minutes
after
it
was
completed.
Surprisingly,
it
came
back
normal
and
the
nurse
practitioner,
Anna
Wolfson,
came
into
the
room,
one
hand
still
on
the
doorknob,
to
let
us
know
that
it
was
normal
and
recommended
specialists
for
us
to
see.
We
tried
getting
an
appointment
that
same
day,
but
there
was
nothing
available.
We
got
an
appointment
the
very
next
morning.
Dr.
Konigsberg
came
into
the
room,
looked
at
my
daughter’s
arm,
looked
at
the
X-ray,
and
popped
her
elbow
right
back
into
place,
easy
as
that.
He
even
showed
me
how
to
do
it
myself
being
that
this
is
very
common
in
children
her
age
and
she
will
probably
not
grow
out
of
this
for
another
2-3
years.
48
hours
of
pain
that
my
daughter
had
to
endure
because
Kinder
Pediatrics
couldn’t
treat
such
a
common
injury.
2
unnecessary
medical
visits
and
1
set
of
X-rays
that
will
cost
me
a
fortune
and
did
nothing
for
the
care
and
treatment
of
my
3
year
old’s
common
injury.
The
intense
worry
it
caused
us
to
think
there
could
be
a
fracture
or
sprain
or
something
worse.
2
days
off
of
work
with
no
compensation.
I’m
glad
my
daughter
is
finally
feeling
better
and
can
play
using
both
hands,
but
to
not
feel
a
sense
of
guilt
or
regret
or
sense
of
failure
for
sending
us
home
without
actually
treating
the
patient
really
worries
me
with
this
facility.
There
was
a
small
apology
and
another
ice
pop
when
I
went
to
the
office
to
speak
to
a
manager,
Dara
Roca.
When
I
asked
if
something
could
be
done
with
the
cost
of
these
visits
or
the
X-rays,
I
was
told,
they’d
call
the
billing
office
and
get
back
to
me.
I
still
have
yet
to
hear
from
them,
but
I
have
received
the
bills.
I
was
also
given
the
recommendation
from
a
pediatric
orthopedic
surgeon
to
visit
PM
Pediatrics
in
Clifton,
NJ
instead.
