3/5 Charron Y. 3 years ago on Google
Attended
here
on
Dec
21,
2020
for
a
party
of
8
birthday
dinner.
What
we
enjoyed
upon
entering
the
establishment
was
the
safety
precautions
and
contact
less
approach
with
signing
the
nondisclosure
agreement,
and
accessible
menus
online.
There
were
a
number
of
discrepancies
that
were
not
specified
and
some
of
the
staff
are
not
on
the
same
page
when
information
is
conveyed.
When
making
reservations
online
with
OpenTable
it
stated
for
parties
7
or
more
a
three
hour
+
time
limit.
On
the
Ventanas
website
and
mini
table
menu
it
indicates
for
all
parties
due
to
Covid,
there
is
an
hour
and
a
half
seating
arrangement
for
all
parties.
We
were
advised
by
our
server
that
the
hour
and
a
half
was
true
due
to
the
new
restrictions,
they
would
ensure
our
food
would
come
out
in
a
timely
manner
and
we
would
be
able
to
enjoy
everything.
Our
group
ordered
an
array
of
food;
lobster
dumplings,
octopus
and
chorizo
kabobs,
k-town
wings,
dragon
rolls,
and
a
round
of
drinks.
Our
drinks
came
with
in
15
minutes
with
water
served
immediately.
The
lobster
dumplings
were
okay,
slightly
undercooked,
and
we
tasted
more
cilantro
then
lobster
itself.
The
octopus
and
chorizo
kabobs
were
slightly
cold,
and
the
k-town
wings
were
a
bit
tough
to
chew.
I
would
assume
because
they
are
cooked
in
a
broiler
quickly
and
tossed
in
a
sauce
that
was
a
tad
bit
salty.The
sushi
was
amazing!
I
would
say
the
servers
were
very
attentive
at
first.
The
problems
began
to
arise
when
our
food
was
being
rushed
out
due
to
trying
to
maintain
the
time
ordnance
under
the
Covid
restrictions.
At
this
point
we
were
already
there
for
over
an
hour
our
appetizers
came
out
behind
schedule
due
to
the
sushi
bar
being
backed
up.
We
knew
things
weren't
going
to
go
as
planned
as
errors
occur,
totally
understandable.
By
the
time
the
entrées
came
out
it
was
already
passed
an
hour.
We
ordered;
(2)miso
salmon
one
cooked
medium
and
the
other
well,
(2)
rack
of
ribs
one
with
shrimp
and
the
other
with
fries,
(2)
branzino
and
artichoke
puree,
a
steak
and
their
special
vegan
meal.
Now
here
is
where
the
problem
arises,
our
food
came
back
and
the
size
of
the
salmon
was
disappointing
for
the
amount
of
money
being
spent
paired
with
the
vegetable
fried
rice
that
only
had
scallions
in
it
and
the
rice
was
plated
as
if
one
scoop
was
thinly
stretched
across
the
plate.
Not
to
mention
the
salmon
was
dry.
You
could
tell
it
was
rushed
out.
The
menu
indicated
rack
of
ribs
and
we
assumed
we
would
get
a
rack
if
not
half
a
rack.
The
rack
consisted
of
3
baby
back
ribs
(to
be
honest
they
were
the
smallest
pieces
and
could
easily
equal
2
ribs
total
for
$35
dollars
per
plate)
each
and
what
appeared
to
be
bland
cocktail
shrimp
with
one
of
the
orders.When
I
brought
this
to
the
staffs
attention
we
were
advised
4
ribs
come
with
a
rack
by
one
staff
member
and
3
from
another.
Once
the
manager
was
called
we
were
told
a
"rack
of
ribs"
was
defined
as
multiple.
The
manager
was
able
to
comp.
our
order
by
adding
additional
4
ribs
to
both
meals
and
recreate
one
of
the
miso
salmon
dishes.
This
time
the
order
looked
totally
different
and
looked
like
a
quality
meal
was
produced.
We
were
pleased
although
felt
like
for
the
amount
of
money
was
being
spent
that
should
of
never
happened
to
begin
with
even
under
pressure
in
the
kitchen.
People
leave
any
establishment
with
the
following
in
mind;
service,
food,
and
drinks.
Collectively
we
thought
some
things
were
okay,
however
we
won't
be
back.
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