GameStop image

GameStop

Electronics store Cell phone store Video game store Collectibles store

Chain retailer offering new & used video games, plus consoles, controllers & related gear. People often mention GameStop,


Address

15100 Hesperian Blvd, San Leandro, CA 94578

Website

www.gamestop.com

Contact

(510) 317-9590

Price rating

$$ $$

Rating on Google Maps

4.20 (162 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 12 to 8 PM
  • Wednesday: 12 to 8 PM
  • Thursday: 12 to 8 PM
  • Friday: 10 AM to 9 PM
  • Saturday: 10 AM to 9 PM
  • Sunday: 12 to 7 PM
  • Monday: 12 to 8 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 C “Visar” C. 2 years ago on Google
    The guy with the beard was great , knowledgeable and honest... This will be my go to store..
    1 person found this review helpful 👍

  • 1/5 xxlegend l. 3 years ago on Google
    This review is for how GameStop handled their Black Friday next generation console release, with both the ps5 and Xbox X being very hard to come by and major retailers selling out in seconds, today was GameStop’s day to sell them, they advertised and sent out statements saying to expect GameStop’s to have next gen consoles in stock, I arrived at around 6:15AM and waited in line until 7AM amongst plenty of others, at 6:50am a GameStop employee told everyone to make a single file line, as everyone’s hopes were building up, at 7:05AM a GameStop employee came out and said there are NO PS5’s and TWO Xbox’s, and the entire crowd of 100+ people left instantly, no where on the front door did GameStop say how many consoles they had, and they let everyone sit outside for hours and hours just to tell us when they open that there are no consoles, which is ridiculous because it’s obvious why there is line outside GameStop, it’s not for the funko pops and PS4 controllers, it’s for the PS5 and XBOX, How hard was it for a worker to inform the 100+ people there were ZERO PS5’s and TWO Xbox’s? Complete WASTE of time, there needed to be information posted that there will be no consoles upon opening and at the very least someone to tell people there aren’t any, now a days you can’t do that to the average consumer, last thing we want to hear after waiting in line for hours is you never had the item to begin with, that’s a recipe for disaster, this GameStop is great BESIDES the next gen console release, it’s in no way the fault of the employees with how many consoles they get, but there should have been more communication to avoid what happened
    1 person found this review helpful 👍

  • 1/5 Honey B. 1 year ago on Google
    I came here for a new controller. 4/18/23 The cashier (black male on his 30s) was so obnoxious and over the top. The other cashier ( Asian male on his 20s) was super nice and respectful. "Anthony" I think is his name (black male), putting down his coworker infront of clients. 🤬 talking over him. He tried to renew my subscription without my consent. What a bad experience
    1 person found this review helpful 👍

  • 1/5 Christopher M C. 11 months ago on Google
    Every time I come here there is a I’ll be back soon in the window and they’re not even there when they say they’re gonna be
    1 person found this review helpful 👍

  • 5/5 frances c. 7 years ago on Google
    This place is pretty cool. I know the manger there, Peter. He's a pretty swell guy that will help you to his ability. He is pretty knowledgeable about games and devices and can usually offer you something that you might want to try with then 7 days.
    1 person found this review helpful 👍

  • 5/5 Laurence B. 5 years ago on Google
    Great customer service and the store is very organized.

  • 4/5 Melissa E. 3 years ago on Google
    Loved the cashier! Great customer service. She had great recommendations for me, and I finally got to talk shop with another gamer chick with similar taste. Four stars because of the store itself. The selection was pretty low for one of the larger game stops I've seen outside of malls. I also didn't find many pre-owned games.

  • 5/5 Shanise W. 2 years ago on Google
    I went here to just look around and came across some wonderful staff who made ne feel like I wasn't in a store. I felt more like I was in a fun house. Excellent customer service. Amazing selection of items.

  • 1/5 Borges M. 2 years ago on Google
    Went here to buy a Playstation gift card, looked at maps and every other way of seeing if the store was open, and it said it was, but when I got there it was closed.

  • 5/5 Katherine F. 3 years ago on Google
    The clerks always tell me what is on sale, and new games. I have a membership at GameStop It is a rewards club. You pay a certain amount for the year then you get 5 dollars off any purchase every month. You get first pick of new and premium items. A newsletter that you get as email, and free magazine game informer, and more. It is sweet.so today I bought some cool game themed clearance t-shirts at only 7.99, any size. A playstation 4 game dragon ball z: kakarot. A truly great game. It is just like the anime but they move the way you want them to, amazing!!! If you like games this is a good place to shop.

  • 3/5 Luvbug79 3 years ago on Google
    Went in to purchase the kid a gaming headset... every one I picked up they didn't have🙄...why have them on the wall if there out of stock🤦🤷...then I was only one person work that day...had to wait in line for freakin ever!!!....ps about the headsets..the guy didn't even check the computer...he was like oh we don't have those...like if you already know...take them of the freakin wall!!!!!😤


Call (510) 317-9590 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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