1/5 Dan W. 6 months ago on Google
First
off
I
want
to
say
the
one
star
isn't
for
the
quality
of
the
course,
the
course
would
get
five
stars
all
day
long.
This
one
star
is
for
the
extremely
poor
customer
service
we
received
during
our
last
visit.
I
play
allot
of
golf
during
the
year,
at
least
once
a
week
and
I
have
never
been
treated
like
this.
We
play
this
course
the
day
after
Thanksgiving
every
year,
this
year
two
of
the
four
people
no
call
no
showed,
not
the
fault
of
my
self
or
my
playing
partner.
I
let
the
person
working
the
pro
shop
know,
the
person
who
turned
out
to
be
the
assistant
golf
pro
John
Neri.
John
informed
us
that
we
would
need
to
pay
for
the
other
tee
times
if
the
remaining
2
of
our
group
didn't
show
up
and
to
check
in
at
the
turn
to
let
him
know
if
they
had
made
it.
I
checked
in
at
the
turn
and
John
seemed
rather
upset
that
the
two
hadn't
shown
stating
that
there
was
a
24hr
cancelation
policy
and
that
they
would
have
had
the
opportunity
to
sell
the
two
spots
had
I
given
them
24hr
notice.
I
explained
that
I
didn't
have
notice
that
the
other
2
hadn't
given
me
any
notice,
he
then
reluctantly
stated
he
would
eat
one
of
the
tee
times
and
only
charge
me
for
one
of
the
no
shows,
all
of
this
with
quite
an
attitude
as
if
I
had
done
something
wrong.
I
didn't
have
my
wallet
on
me
at
the
turn
so
I
let
him
know
I
would
return
after
the
round.
While
continuing
our
round
we
noticed
that
the
course
was
relatively
empty
and
there
were
a
couple
of
twosomes
that
were
playing.
After
we
had
noticed
this
I
looked
up
the
booking
information
I
received
via
email
and
checked
the
cancelation
policy,
the
policy
states
that
if
you
want
to
cancel
or
reduce
the
number
of
players,
please
do
so
24hrs
before
the
tee
time.
Nothing
stating
that
the
player
is
responsible
financially
for
any
reduction
of
players
or
canceling
after
24hrs
prior
to
tee
time.
After
the
round
I
returned
to
the
pro
shop,
I
informed
John
about
the
cancelation
policy
and
was
met
with
attitude,
he
then
told
me
that
they
have
a
24hr
cancelation
policy
and
to
hold
on
while
he
checked
it,
he
then
red
it
out
loud
and
turned
to
me
and
said
see
we
have
a
24hr
policy.
I
then
Informed
him
that
no
where
in
that
did
it
state
that
the
other
players
would
be
financially
responsible,
he
then
very
aggressively
said
fine
we
will
eat
it
and
turned
away.
I'm
sorry
if
this
seems
like
a
rant
I
just
don't
want
any
of
my
fellow
golfers
being
treated
this
way
and
unjustly
charged
due
to
the
lack
of
knowledge
of
policy's
by
the
staff.
If
it
wasn't
for
this
interaction
with
staff
it
would
have
been
an
amazing
day
and
the,
course
was
in
great
shape
as
always.
1 person found this review helpful 👍
