Vincenzo, italian Restaurant, Bar, am Alexanderplatz Berlin image

Vincenzo, italian Restaurant, Bar, am Alexanderplatz Berlin

Restaurant Italian restaurant Bar and grill

Breakfast dishes, pizza & pasta, plus cocktails, at a plush venue with red banquette seating. People often mention menu, good, time, waiter, ordered, recommend, restaurant, table, wanted, steak,


Address

Rathausstraße 1, 10178 Berlin, Germany

Price rating

$$ $$

Rating on Google Maps

3.50 (2.8K reviews)

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Working Hours

  • Thursday: 9 AM to 1 AM
  • Friday: (Good Friday), 9 AM to 2 AM, Hours might differ
  • Saturday: 9 AM to 2 AM
  • Sunday: 9 AM to 1 AM
  • Monday: (Easter Monday), 9 AM to 1 AM, Hours might differ
  • Tuesday: 9 AM to 1 AM
  • Wednesday: 9 AM to 1 AM

Featured Reviews


Frequently mentioned in reviews: menu (11) good (11) time (11) waiter (11) ordered (11) recommend (10) restaurant (10) table (9) wanted (8) steak (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Wassim M. 2 years ago on Google
    Waiters are unfriendly, the orders come too late, nobody takes care of the guests. uncomfortable atmosphere . AND in the end we almost got kicked out by a lying slip of paper. Was a bad experience to forget Don’t go there
    6 people found this review helpful 👍

  • 1/5 Chanselle C. 7 months ago on Google • 5 reviews
    The wait was very long for just drinks and when the food arrived my partner got a burned omelet, my friends had very dry chicken and shrimps and the pictures on the menu are very decieving. Prices are obviously good but no quality. Apparently some machines were broken so the options we wanted, we couldn't get. And the staff looks like they don't want to work here.
    5 people found this review helpful 👍

  • 1/5 Frank 2 years ago on Google
    Can’t recommend Amount of food was a joke. Really really small plate of pasta... i paid 12,90 for nearly nothing. I won’t come back. Quality was okay. We had to wait more than 30 min until we could order. This restaurant wasn’t really well visited at this time.. had to wait 20 min for our receipt. Taste of the food was nothing more than average.. dear tourists search for an other place to eat.
    3 people found this review helpful 👍

  • 1/5 Victor D. 1 year ago on Google
    The food looks really good in the menu pictures. But it is really mediocre. Nothing like the pictures, the food was burnt, it took a long time to arrive and many things from the menu were not available. The waiter tried to tip himself what he wanted when giving us the terminal to pay, he just wrote there any amount he wanted and tried to make us pay it.
    3 people found this review helpful 👍

  • 4/5 Pom L. 7 months ago on Google • 256 reviews
    Essen war sehr lecker und wurde schnell serviert, Preise sind auch in Ordnung. Einzig die Mitarbeiter könnten es vertragen etwas freundlicher aufzutreten, aber daran hat sich seit den letzten Jahren nichts geändert und wird es sicher auch nie :-)

  • 1/5 Marzie R. 6 months ago on Google • 51 reviews
    The Quality of food( pasta dish and chicken wings) was not good, we had to wait and remind the waiters several times about the mojito we ordered, and at the end it was not a real mojito! It was lots of sugar ( not dissolved!) and old, bitter lemon! I don’t recommend this restaurant AT ALL!
    2 people found this review helpful 👍

  • 1/5 Dudu N. 1 year ago on Google • 105 reviews
    It was horrible, we went there because the reviews were okay, the restaurant was almost empty and we were not thinking too much about it. We ordered a steak and spaghetti and the steak was definitely not well done like i’ve ordered it. Unfortunately not a single waiter came by to check on us so we could tell them. The waiting time was horrific, we left the food just like on the picture, we paid and went out immediately. No one even asked us if there was something wrong with the food. Even when we left the restaurant no one said goodbye to us. Never again.
    1 person found this review helpful 👍

  • 2/5 sadaf k. 2 months ago on Google • 13 reviews New
    We ordered 4 different kind of drinks but there were completely different from what we saw in the menu’s pictures! Also the taste and quality of the food was lower than our expectations.
    2 people found this review helpful 👍

  • 1/5 M H. 2 years ago on Google
    A very disappointed choice for a Central Italian restaurant. Unwelcoming nor professional staff, kind of very rude service. The restaurant got a very big -exciting- menu for both food & drinks. Drinks look much better than their food. I decided to go for Lasagne and it was one of the worst which I’ve ever tried. A non recommended restaurant for food and especially for Lasagna.
    2 people found this review helpful 👍

  • 5/5 Christian S. 3 months ago on Google • 82 reviews New
    Bin spontan mit einer Freundin am Donnerstagabend gegen 20.30 Uhr ins Restaurant rein und haben hier sehr leckere Cocktails getrunken und sehr leckere Pizza und Pasta gegessen. Die Pasta wurde auch auf meinen Wunsch hin mit Extrawünschen serviert (ohne Sahne und Parmesan, aufgrund von Unverträglichkeiten). Hat alles wunderbar geklappt. Das Personal war auch sehr hilfsbereit und freundlich. Wir kommen sehr gerne wieder!
    1 person found this review helpful 👍

  • 1/5 Sammy G. 4 months ago on Google • 15 reviews
    Where can I start. We ordered a simple Caesar salad and a dessert. While we were waiting, saw some drama scene between waiters in front of everybody. One was extremely rude and loud towards few other waiters. Then we got the food. As soon as I cut a small piece of chicken, I saw it was raw and frozen inside. I kindly asked our waitress to change it, without making any scene towards her as it was not her fault. She brought the plate back in a few minutes, chicken looked cooked on top , but as soon as I started mixing the salad, I saw exact sam piece of raw chicken buried under cheese and lettuce. This is outrageous! They brought exact same raw chicken back, hoping I won’t notice it. They also brought a dessert…extremely, absolutely dry bun that was 100% too old to eat, they dropped some poor quality whipped cream on top and brought it. This is the worst place I‘ve ever been. If u ever want to have a diarrhea or food poisoning, this is the place to be. And no one apologised. NEVER AGAIN.
    1 person found this review helpful 👍

  • 1/5 devos j. 1 month ago on Google • 3 reviews New
    Bad experience. It took way too long to serve the food and it didn't match the description in the menu. The pizza wasn't really pizza, just 2 millimeters of bread with some cheese and a slice of ham on top. It tasted like ham out of a packet and the pineapple was just as bad. After not really talking to us for the whole time we were there, the waiter still had the guts to come mumbling something about a 10 euro tip? I personally hated the experience here and would definitely not recommend it.
    1 person found this review helpful 👍

  • 5/5 Laurentiu D. 1 year ago on Google
    Place is very nice and clean, you can eat inside and also outside. The food was amazing and took almost no time to get to the table. Prices are very acceptable for the way the restaurant looks. Waiters were very nice and respectful and they for sure deserve e good tip. Me and my friends we had the spaghetti bolognaise and the lasagna al forno and we were very satisfied with the food and can happily recommend it.
    1 person found this review helpful 👍

  • 1/5 Eirinaki L. 1 year ago on Google
    The first experience was very good ,and the food as well ,so we decided to came a second time. BUT the second visit was a disaster. We literally waited one hour for four toasts(which were cold)we had to tell them twice to being them, the waitresses were late , unorganized maybe ,we had to ask three times for the bill which came after 15 min. If you have plenty of time and you don't mind waiting a lot then it's ok ,but otherwise I don't recommend it after the second time of our visit .
    1 person found this review helpful 👍

  • 5/5 Daphne V. 2 years ago on Google
    We have been here two times for breakfast, one time for lunch and one time for cocktails on our 6 day stay in Berlin. We loved it. Only some of the waiters were realy really unprofessional and grumpy. Like they were all in a fight the evening before with bruises on their face, bit wierd. But there were also a couple really nice waiters. The breakfast was amazing, only the tea not that much. The lunch/dinner food was really nice and the cocktails were really good.
    1 person found this review helpful 👍

  • 1/5 tscheska 2 years ago on Google
    Bad experience. The employees mixed up the orders of other costumers and forgot items which were included in the menu. The table was sticky and not cleaned or disinfected after guests. The tableware including glasses were dirty and the food tasted like it was microwaved. They forgot the bread and the olives. Would not recommend.
    1 person found this review helpful 👍

  • 1/5 Stephanie A. 5 months ago on Google
    Without a better way to say it, the food was tasteless. The chicken platter was dry and unseasoned and the schnitzel tasted like just breading. The mushroom sauce that went on it was the only source of flavor and there wasn't enough for the whole schnitzel. The juice drink we ordered was warm. The wait staff was accommodating when we wanted to switch tables to be under a heat lamp and were overall attentive, however, there was an incredibly rude woman by the restrooms who seemed to be the person who keeps the bathroom clean with a tip jar. The doors to both men and women's restrooms were open and difficult to make out which room was which. Without asking her, she waved us into the correct restroom, speaking her native language, which we happened to understand that she basically called us idiots.
    1 person found this review helpful 👍

  • 1/5 Dabi 1 year ago on Google
    Firstly the steak came out too raw for my sensitive stomach that day, then asked to be made well done then came back cut my steak in half and said it’s pretty alright, 💀 but it wasntttt…. Eventually they cooked the steak again, then it came out really bad, tasted like burnt butter and little to no flavour at all. The waiter there also pretty lousy, instead of take the card we gave him, he directed asked for a card that was in the wallet???? And faked trying to use the card we gave him and said it’s not working and used another card instead. Do NOT RECOMMEND
    1 person found this review helpful 👍

  • 3/5 Pavlína N. 5 months ago on Google • 46 reviews
    We got the table immediately, the food was ready quite quickly and it was nice. However, we had to wait for the bill at least 10 minutes, the waiters did not pay attention to us at all. I gave them 5% tip but the waiter demanded 10% because it's "usual" and waited there till I found the coins. For me it was quite rude.

  • 5/5 Jessy G. 3 months ago on Google • 28 reviews New
    Spontan hier her gekommen, große Auswahl. Habe mich für Pizza entschieden, diese war sehr gut. Der Kellner War freundlich und Zuvorkommend. Den einzigen Abzug gibt's für die Musik, ist für Ambiente Musik zu laut aber das ist jammern auf hohem Niveau. Ich würde wieder kommen. Preis Leistung ist in Ordnung

  • 5/5 Katrin B. 4 months ago on Google • 19 reviews
    Wir waren nach dem Kino hier und es war perfekt. Nette und umsichtige Bedienung, ein schönes und gemütliches Ambiente und das Essen kam umgehend und war sehr lecker. Der Preis stimmte auch. Wir kommen gerne wieder!

  • 5/5 Auður Björg J. 10 months ago on Google • 9 reviews
    Really cosy to sit outside. Outstanding service. Good food and great menu with photos of everything. We had starter, main course and a 2 beer/cocktail per person and paid 45 euro.

  • 1/5 Apdullah Y. 1 month ago on Google • 6 reviews New
    We have ordered 4 cheese pizza, it had mushrooms accidentally put inside, that was a terrible experience. The quality of the pizza was also too low. The weird thing is that the waitress asked for tip!! Do never prefer here. Look somewhere else!

  • 1/5 Petra H. 1 month ago on Google • 6 reviews New
    The staff was welcoming and friendly, although the food was uneatable. We had to send it back due pinkish colour meat. We got 2 brownes as of gift instead of a bill reduction but it also didn’t taste well. We would not go back, seems like a tourist trap

  • 1/5 Dragos D. 2 months ago on Google • 3 reviews New
    I don’t recommend this place at all. Me and my friends stayed upstairs because they offered a table there. The tables were very dirty. While we were drinking our drinks, we saw a BIG RAT running on the floor, coming behind the sofa next to us. We got scared and wanted to leave. We tried to explain this situation to the manager and he was making excuses and charged us on the drinks, even we didn’t manage to drink them. They offered us another table and that’s it. We left immediately, unfortunately paying for this bad service. I think that it’s a big problem, especially there were people eating next to us. Really disappointing.

  • 2/5 Girlie R. G. 10 months ago on Google
    We ordered Nachos, lasagna, tomato soup and steak. The food were not cooked in italian way, we were expecting high quality food. The steak came with veggies but it was basmatij rice mix of chopped veggies, too salty. I asked for more tomatoes. Nachos with cheese was also disappointing. I ordered for tomato soup but served a tomato paste. Didnt also find the arrangement of food nice. Steak didnt ask me how i wanted to be cooked. Not even served with sauce and was using bread knife 🙄. Even asked for a tip. The worst i didnt like was, we were abt to leave , left my daugher at the table as I need to use WC, when i came back they kicked out my daughter outside carrying bags and freezing waiting for me. It was our first time and would be the last. Not recommended!

  • 1/5 Daksh K. 4 months ago on Google
    Summary: eat somewhere else if you can, especially in the winter First off the positives; the food wasn't as bad as my group thought it would be. The mocktails are also quite good. However, for the prices at Alexanderplatz we did expect the food to be at least good without it feeling like a waste of our money. Additionqlly, the staff was sadly quite rude. They maintained no friendly manner and I felt bad for telling the waiter I needed 2 more minutes as he stormed off afterwards. Lastly, when the weather gets cold, they do not turn on the heater at the door which prevents the cold from getting in. In -2 degrees outside, our group was freezing.

  • 1/5 nienke k. 2 months ago on Google New
    I don’t usually write reviews, but the service was super unfriendly, the food was not good (as in, the cheese had actually gone bad) and it was overall just not a nice experience. Definitely wouldn’t recommend 👍🏻

  • 2/5 Koh M. 1 year ago on Google
    Located conveniently at Alexanderplatz, it has English menus with pictures of the food they serve, and its ingredients. However, the food was average at best, and the service was easily worst among the restaurants I've visited in Germany. The server took my friends order wrongly, despite my friend clearly indicating what he wanted on the menu by pointing at it. When the food came, the server insisted that the order was correct despite it not being remotely close to what my friend had wanted. Similar to what other reviewers experienced, the server had the nerve to insist for a tip at the end despite the subpar service. I definitely DO NOT recommend eating here, especially that there are many better options in the area, where you can probably get better food with better service.

  • 1/5 Florentina S. 1 year ago on Google
    The food was good, but the service was very bad, the waiter even scolded a customer at the table for "disturbing" him by asking him for another bottle of water. We were treated with an air of superiority as if he had done us a favor by serving us. In addition, there is no possibility to pay the bill with the card, ONLY cash - which seems unacceptable to me for a civilized country like Germany. I do not recommend and would never return to this place.

  • 1/5 Andrew B. 1 year ago on Google
    Avoid! Dreadful. We were lured in by the promise of good food and drink as shown on the menu. So much was wrong. We were told no alcohol was available (but saw others drinking beers and cocktails), so later ordered cocktails, only to find that they weren't alcoholic, even though we were not advised as such. So confusing. Yes, yes, I know, but it was impossible to understand the waiter, who later said we could order cocktails from the main cocktail menu. Other drinks were incorrectly supplied. Coke instead of Sprite, as ordered. A waitress removed a half drunk glass (rectified after we shouted across the restaurant). Food... disappointing. My steak was as tough as old boots. The starters were poorly prepared too and my friends' food was also poor. To top it all off, we had to wait ages for the bill, and when it came, the waiter repeatedly pointed out to us that tips were not included. Tip? Not likely. We told him that tips were not compulsory, and we left with just paying the bill for food and drink.

  • 1/5 Gabriele R. 2 months ago on Google • 1 review New
    This is NOT Italian. From the very start, even though the waiter did speak English it was clear that the welcoming was different towards non-german speakers considering the friendliness the two german gentlemen next to me experienced. I thankfully wasn't in the mood for pasta considering the Carbonara contained ham, whipped cream and onions (???) This was the first clear indicator of this being falsely labeled as an italian restaurant. The plate I was given for appetizers had crumbles on it and it took a second waiter to come light the candle on my table (or rather swap it with the table next to me) as the first one didn't notice or care. 200 ml of coke apparently now cost €2,70? Is this restaurant's coke special? That would be €6,80 for a 0.5 L coke can. The margherita was an extremely overpriced €7,50 and although it looked promising and relatively big it was a disappointment. The sauce and mozzarella were ok but the pizza itself was basically paper, way too thin and way too light, it didn't even come halfway close to making me full. Overall just an overpriced nightmare and avoid at all cost.
    2 people found this review helpful 👍

  • 5/5 Moni 1 month ago on Google • 1 review New
    War dort 4x Essen und habe immer etwas Anderes versucht..Pizza, Salat mit Rumsteak, Pasta...auch Vorspeisen und Nachtisch ...alles mega lecker...der Service war super, nett und zuvorkommend...das Essen wurde zügig serviert...auch das Preis- Leistungsverhältniss ist absolut angemessen...bei meinem nächsten Berlinbesuch werde ich definitiv dort essen


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Amenities


  • Pets
    • ✓️ Dogs allowed
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Salad bar
    • ✓️ Halal food
    • ✓️ Hard liquor
    • ✓️ Braille menu
    • ✓️ Small plates
    • ✓️ Organic dishes
    • ✓️ All you can eat
    • ✓️ Happy hour food
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Happy hour drinks
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Outdoor seating

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