1/5 Or H. 1 year ago on Google
We
have
stayed
in
the
hotel
in
2019
and
had
a
very
good
experience.
In
2022
it
was
the
total
opposite
-
From
the
cleanliness
perspective,
which
was
the
most
important
for
us
and
we
were
very
pleased
from
in
our
previous
visit,
this
time
the
bath
was
full
of
mold
and
the
toilet
was
cracked.
The
staff
also
used
to
be
very
nice,
but
this
time
we
were
very
disappointed
-
every
morning
at
8
am,
there
was
a
lot
of
noise
coming
from
right
outside
our
window,
as
a
new
deck
was
being
built.
This
caused
us
to
not
be
able
to
sleep
past
8
am
each
morning.
When
we
talked
about
it
to
the
receptionist,
she
said
she
is
not
aware
of
this,
WHILE
THE
CONSTRUCTION
WORK
WAS
STILL
ONGOING.
This
was
very
confusing,
and
seemed
like
a
way
to
avoid
compensating
us.
We
explained
that
we
cannot
sleep
like
this
and
that
we
were
not
even
warned
about
this
going
to
happen,
but
the
receptionist
said
that
she
didn't
know
it
was
going
to
happen
either,
so
they
could
not
warn
us.
This,
again,
does
not
make
sense,
as
someone
had
to
let
the
construction
workers
into
the
hotel
in
the
morning.
We
talked
about
this
to
another
receptionist,
but
they
said
this
was
already
being
taken
care
of
by
the
previous
receptionist.
In
addition,
the
laundry
service
was
not
available
this
time,
which
was
also
disappointing,
but
much
less
important
for
us
in
the
overall
experience.
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