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  • 3/5 Paula V. 5 months ago on Google • 198 reviews
    Good place to be during the Berlin marathon weekend as it’s near bus, tram and metro stations and a massage affordable place. It’s located in a quite area but not in the city center so public transport is required. There is a small super market inside the hotel and the staff is very kind.
    1 person found this review helpful 👍

  • 2/5 Emily 5 years ago on Google
    Think Motel Six, then go lower....I have stayed at Ibis hotels before, and always had a much more satisfactory experience. They were efficient, but nice. This just felt cheap and low quality. We spent 6 nights here, and wouldn’t do it again. The location is okay, but there are few restaurants and no neighborhood feel. Staff at this hotel are, for the most part helpful, and seem to do their best, but don’t have much to work with. The hotel is very cheaply made and furnished and some maintenance details are overlooked. The rooms all are exactly the same (per the management). They are small, but manageable; the furnishings are of extremely low quality. The particle board counter in our room was cracked, toilet seat askew, door entry mechanism worked poorly so key cards often failed. The bathrooms are fiberglass pods, that you might expect to see on a ship, and require a step up from the room. No nightlight is provided and they are completely black at night. Ours was stained. Additionally there were black marks on the walls of the room. The bed was, happily, comfortable. Linens and towels of decent, though not great quality. The air conditioner is set to only work when the outside temperature air is above about 75, so the rooms are stuffy and hot, unless the window is open- making the room too light and too noisy all night. The flooring in the rooms is laminate, and was quite dusty in places. The water in the bathroom smelled of sulphur, but tasted okay. The hotel’s hallway carpet is thin and cheap and the hallways have black marks along the walls, and an unpleasant smell, like old cigarettes (even though it is presumably non-smoking). The breakfast (an extra charge) was okay, but much less than expected in terms of quality and variety as compared to other Ibis hotels. This hotel was tolerable, but at over $100 a night, it was not a great value. There is really nothing to recommend it.
    2 people found this review helpful 👍

  • 4/5 Andreu 1 year ago on Google
    You know what to expect from an Ibis Hotel, so it met our expectations. Maybe the room was a bit old but well maintained and clean. Was quite easy to find a parking spot around the hotel for free. Also you can rent bikes at the front desk for 12e a day
    1 person found this review helpful 👍

  • 1/5 nayantara m. 6 months ago on Google
    The night receptionist sitting at the hotel (on 21st morning around 1 a.m to be precise) seems like a huge racist. We an Indian couple bought a bottle of water, and were going through the chips available on the rack on the right hand side of the reception. That's when the receptionist passed an unsavoury comment "you know that the chips are not free". Seems like there was a racist undertone suggesting that as Indians/Asians,we don't wish to pay for products, and we just take them. Not only this ,the billing process was also extremely rough where he was slamming the card machine and generally being disappointed with the idea of having to process a second payment. He also slammed something on the counter in uncalled for exasperation. Surprisingly, the experience we've had at IBIS Budget has been much smoother. Very disappointing behaviour by a help desk operative at the more expensive IBIS. Makes you realize that racism is not dead.
    1 person found this review helpful 👍

  • 3/5 Paweł U. 10 months ago on Google
    At check-in, I asked for extra breakfasts. The lady at the front desk told us to just come for breakfast and then we'd pay. When we went to breakfast in the morning and had already used the buffet, a lady from the service approached us and, after giving us the room number, asked us to leave the restaurant. She told me to go to the front desk and pay in advance. At the same time, she was rude. After paying and returning, the same lady avoided us without cleaning the dirty dishes from our table. Well.. There will be no second chance to make a good impression
    1 person found this review helpful 👍

  • 4/5 José Angel Villarreal G. 1 year ago on Google
    The temperature was too warm even with the air conditioner's coldest setting. It stopped working completely for one night but they got it fixed the next day.
    1 person found this review helpful 👍

  • 5/5 Hareesh Kalathiparambil M. 4 months ago on Google
    Perfect accessibility. Close to public transport stations and Easy to reach even at late in the evening. Clean and maintained area. Nice services. Recommended.
    1 person found this review helpful 👍

  • 1/5 Maria-Isabela N. 1 year ago on Google
    Bathroom drain was blocked… staff wasn’t helpful at all. Claiming that they are fully booked and there is no one to help us until tomorrow morning. Wasn’t able to use the shower … I don’t see how come this issue has not been noticed by the cleaning team. Super disappointed:) Never coming back here again. I do not recommend this hotel, doesn’t deserve not even 1 star.
    1 person found this review helpful 👍

  • 4/5 Werner L. 3 weeks ago on Google • 147 reviews New
    Preis- Leistungsverhältnis stimmt. Zimmer etwas klein, aber für 2 Personen noch ausreichend. Frühstück sehr gut mit viel Auswahl. Standort ist für einen Besuch der Blue Man Group optimal. Checkpoint Charlie ist auch nicht weit! Parkhaus 17.-€ pro Tag.

  • 5/5 Luiz Felipe Kim E. 3 months ago on Google • 131 reviews New
    Well located hotel, good amenities and spacious bedroom. The staff at reception was super friendly and keen to solve any issue. Parking available for a quite expensive tax. No fridge in the room, but everything else was working well.

  • 4/5 Eric Hein (. 2 months ago on Google • 47 reviews New
    Schon etwas in die Jahre gekommen. Die Zimmer könnten mal auf den aktuellen Stand gebracht werden. Der Empfang und die Lobby sind sehr schön. Die Mitarbeiter freundlich. Frühstück und Parkhaus mit jeweils 17 Euro pro Tag sind zwar Standard, doch auch der kann etwas günstiger sein.

  • 4/5 Svennoow123 1 month ago on Google • 27 reviews New
    Friendly staff. Value for money. Room was clean and bed comfortable. Close by public transport, shops and restaurants.

  • 3/5 Mircea G. 3 months ago on Google • 17 reviews New
    Gutes Hotel, sauber, gute Lage. Kissen könnten etwas härter sein. Wegen des Bahnstreiks musste ich 1 Tag früher abreisen. Die extra bezahlte Nacht wurde nicht erstattet, in solchen Situationen wünscht man sich mehr Kulanz.

  • 4/5 Tuhin K. 3 months ago on Google • 16 reviews New
    Location was good, however there were no toiletries provided. I had to pay for dental kits which is odd for the Ibis. If it had been an Ibis budget, it might have been ok, but I feel items like this should be provided.

  • 3/5 Tymoteusz Z. 3 months ago on Google • 8 reviews New
    Rooms are old and smelly. Check in was a disaster, the receptionist wasn’t nice to me. Check out was great because the lady at the reception was just an among, smiling, very helpful and charming.

  • 3/5 Krystsina P. 3 months ago on Google New
    Sounds isolation is not great, you can hear chatter in the corridor. Very clean and neat basic room

  • 4/5 Vinicius A. 4 months ago on Google
    The room was good and the hotel stays in a very nice location. The problem was in the bathroom. The water of the sink had a disgusting smell.

  • 1/5 Jean-Pascal C. 5 months ago on Google
    Nice location, but the bathroom smelt horrible and the room design is backwards compared to the other hotels for the same price range. Disappointed

  • 4/5 Thanasis T. 7 months ago on Google
    Perfect for its location and budget with a friendly service! The only 2 things keeping for giving 5 stars is that the room didn't have any kind of fridge and the pillows were not that comfortable.

  • 3/5 Aleksandrina P. 5 months ago on Google
    The room was nothing special, it was cleaned, but you could see it is not really new or high quality. Staff was very helpful and friendly, Location is really good.

  • 4/5 Thomas M. 9 months ago on Google
    Typical Ibis. Rooms are clean but quite sterile. Wifi works very well though and the location is central (although not lots of things around). Bathroom has all the essentials. The elevator is the slowest thing in the world and goes up and down randomly. Would be awesome to have an upgrade :)

  • 4/5 Marianna S. 1 year ago on Google
    Amazing breakfast ,nice cozy room ,I would personally wish there was a carpet in the room .

  • 1/5 Yomna B. 1 year ago on Google
    Terrible hotel or better to say hostel cuz it didn't look anything like a hotel, terrible impolite and non-helping staff. Never going back again. Beds got broked in multiple rooms and no one helped us they said "all rooms are the same". Staff didn't clean the room once even tho I asked them to. I warn everyone from this catastrophic HOSTEL.

  • 5/5 Peter M. 2 years ago on Google
    Location accessible to trains and busses with good access to food places and walk to Check Point Charlie in 15 minutes.

  • 4/5 Gonzalo S. 4 years ago on Google
    The rooms are always the same at Ibis. Stayed in one, know them all. Or almost, we didn't get courtesy water, kettle for coffee or tea, nor found extra pillows or 2 towels per person as you will in any other Ibis or 150 Euros per night hotel. We had to ask for the pillow and towels. One thing that surprised us the most badly, during one breakfast, the receptionist just decided to open all breakfast place's windows because of the kitchen smell, even when outside was -2, freezing everyone having breakfast at that time. Only good thing was the location, perfect. Overall, 7 over 10 just because the small things that make the difference.

  • 5/5 Brennen L. 4 years ago on Google
    Clean, affordable, great location. Great staff. Perfect for place to sleep while you explore the city. Nothing special, very basic budget hotel.

  • 5/5 Charlette C. 2 years ago on Google
    Very friendly staff and great location, s bahn two mins from door and all main tourist attractions within 15-20 mins walk. Would deffo stay again

  • 2/5 David L. 2 years ago on Google
    This is the front of a building that has been retained the photo says it all.lovely workmanship and that's it.

  • 1/5 Niranjan S. 2 years ago on Google
    More like service apartment than a hotel!

  • 1/5 Dale L. 1 year ago on Google
    Useless being an Accor Platinum member here. Was told that I can get 2pm checkout. But when I asked again on the checkout day, the rude old lady at the front desk said that I have to leave in 10 mins or they will charge me. Please re-train your staff.

  • 4/5 Hannah P. 1 year ago on Google
    Was a great place to stay for our two weeks in Berlin! Breakfast was great and the staff were very friendly… it got a bit too warm in the room sometimes as the air conditioning did not seem to work in any of the rooms however (other friends were here at the same time with the same problem) and there were only two towels total for two people in the bathroom (no hand towels in sight)… but otherwise it was great!

  • 3/5 lewis h. 6 months ago on Google
    Great rooms, clean and functional. Staff we hit or miss, breakfast staff were overall the most friendly however one woman was very rude to guests.

  • 4/5 Paul A. 1 year ago on Google
    Good budget "no frills" hotel. Clean, quiet rooms. Close to the Metro. Would have liked tea and coffee facilities in the room.

  • 5/5 Tadeusz C. 1 year ago on Google
    Very clean, great service and quality to cost ratio. Best localisation for tourists - very close to visit most of museums and landmarks.

  • 3/5 Drazon 1 year ago on Google
    Bed very uncomfortable and not a great room overall, but good service, clean and in a great location to access Berlin easily!

  • 4/5 Vidar E. 1 year ago on Google
    Rooms are what you would expect from a 2 star hotel. Staff were incredibly helpful. Would book here again.

  • 3/5 Hilmar B. 1 year ago on Google
    Local language not spoken by all staff. Staffing at check out and check in time Insufficient. Self service bar purchase puts you at the end of check in line - quite annoying. Running a tap not wanted/tolerated Facility is clean. Staff mostly friendly and accommodating

  • 4/5 lori h. 1 year ago on Google
    Great, easy to access location. Great central location to walk to various areas. Quiet rooms. Good breakfast.

  • 5/5 Chidambareswaren Mahadevan (. 2 years ago on Google
    Great small space for a quick stay. Bus connections are available in walking distance. No tram, no train metro nearby.

  • 5/5 Tsitsi C. 4 months ago on Google • 1 review
    this is the second stay for me in this hotel, I will come back for sure. great location to S+U bahn, bus station, mall, touristic attractions. comfortable rooms, tasty breakfast, very smiley and attentive personnel. bathroom is small, but for this money, I would not care. the only problem I had this time, door lock had the problem, we had to swipe the key several times, until it would open, even changing the key did not help it.
    1 person found this review helpful 👍


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