1/5 Diego 1 year ago on Google
WORST
HOTEL
EXPERIENCE
EVER!
DO
YOURSELF
A
FAVOUR
AND
STAY
AWAY
FROM
IT.
We
were
supposed
to
stay
for
8
nights
and
ended
up
leaving
after
our
second
night,
it
was
summer
time
in
Berlin
and
the
AC
wasn't
working
so
the
rooms
were
literally
a
sauna,
the
staff
didn't
even
inform
us
about
the
situation
in
advance
and
kept
lying
about
getting
it
fix
'soon',
it
never
happened.
Also
the
rooms
are
quite
run
down
and
in
serious
need
of
renovation
and
deep
clean
(look
at
much
dust
was
there
on
the
hair
dyer
bag,
which
btw
the
hair
dryer
didn't
even
work).
Also
I've
been
reaching
to
the
hotel
several
times
by
phone
and
online
to
get
a
simple
proof
of
reimbursement
and
they
just
keep
ignoring
my
request.
In
all
honestly
I've
have
never
experienced
such
awful
service
in
my
life
2 people found this review helpful 👍