All dealings with the reception staff were without issue. The bar staff were professional and friendly. Restaurant staff were plenty and always busy keeping the place tidy. The rooms were a good size with a big enough television, kettle, coffee pod machine and mini bar. The shower room has underfloor heating, which was welcomed in these winter months. The location is great with the tram and train stations only 10 minutes walk away.

Noting stands out really. Just a great hotel at a good location. Berlin is very walkable and everything is walkable from here depending on how fit you are. Rooms were simple and clean, perfect according to me. Breakfast was good with a wide variety of food. Stayed at H4 for a conference, the conference venue offered by H4 was great. Beautiful banquet halls with modern projectors and sound system.

The hotel is located 3 min walk from Alexanderplatz. The rooms are big and spacious and extremely well cleaned. The staff working at the hotel were extremely helpful at all times. We were amazed by their willingness to provide everything and provide help with anything we needed. The breakfast buffet was simply amazing with a million different options to choose from. Definitely going to come back.

It’s an ordinary hotel - nothing more, nothing less. The best thing about it is the location - it is very central. However, there is not much to do in the hotel. Not even a nice lobby, or a lounge. In addition, the gym is a joke. There is barely any equipment or space there. The gym is basically comprised of two or three treadmills and a few light dumbbells. Also, the pillows were really bad (too flat and soft). The breakfast is nothing special, but it’s not bad either. A typical buffet breakfast. The hotel Wi-Fi did not work for us.

Great Hotel. The bathroom has heated floor and really nice shower. The room was clean and comfortable. The hotel is about 5 minute walk from Alexanderplatz it is great for a business trip, but for a vacation trip, I would have chosen another area. The best part was the breakfast. Big variety of cheeses, sausages, breads and eggs. Wonderful and fresh ingredients.

The room is a disabled triple so I suppose they put the extra bed in where the turning space for wheelchairs would go but it's still a good room. The hoist works fine though the carpet is quite thick, and the bathroom is fairly small for an accessible room. So happy we are here, we had a great dinner at a local restaurant, I had currywürst sausages with coleslaw and fries.

1.Rooms are of decent size 2.Easy to commute 3.Breakfast was okay , if it’s not included in your room fee then it will be additional 15 euros ( I felt it’s high ) 5. In bathroom , you will have option to heat the floor ( which is really nice especially In winter ) I felt , the cleanness can be maintained more ( esp for bedsheets ) as they smell little funky !!

Hotel in Berlin, zweckmäßig eingerichtet und sehr verkehrsgünstig positioniert. Zimmer sind wohl in allen 4 Sterne Hotels so, nicht mehr aber auch nicht weniger. Sauber und ordentlich. Zum Innenhof gelegenes Zimmer hat zwar Null Ausblick, dafür himmlische Ruhe nachts, und das Mitten im Berlin. Frühstück wie man in so einem Hotel erwartet. Personal im Restaurant und am Empfang sehr zuvorkommend und freundlich, Reinigungspersonal spricht/versteht weder Deutsch noch Englisch.

The location is in the middle of everything. Just a couple of minutes with public transport to most of the war memorials. And there is a lot of nice places to dine in the immediate surroundings. The service is good and the rooms are clean and modern.

Loved it, will stay again. Very reasonably priced. Rooms were clean and spacious and great location. Walking distance to main attractions and museums and very close to main train, tram and bus connections. The staff were lovely and helpful and we enjoyed the buffet breakfast. As a vegetarian there is plenty of choice.

Lovely hotel with great facilities. Rooms are modern and well equipped. Breakfast was good and staff were friendly and professional. Would definitely stay here again .

I had a wonderful stay at this hotel! The staff was incredibly respectful and attentive, making me feel genuinely valued. The cleanliness of the hotel impressed me, and I couldn't have asked for a better view from my room. Highly recommend this place for accessing almost the most important sites.

As my niece and I were traveling through Berlin and Rotterdam, we had planned to stay at an Air BnB for a couple of days. Suffice it to say, the place we were going to stay in was a bust. We had to scramble to find a place to stay the same day. We happened to find the H4 Hotel in Alexanderplatz. We booked 23 minutes before we checked in. The building is beautiful. The staff is kind and thoughtful! Heated floors in the bathroom! 😮 The H4 has easy access to many parts of the city from what I could tell. I enjoyed seating in the outside patio and watching the city move. A great experience. We loved it so much, we stayed in a H4 in Kassel a couple of days later. 🙂

Our small group enjoyed our 5 nights here. The rooms were well maintained with everything we required. The reception staff were so helpful and pleasant. We had a medical issue and the team at reception were amazing, thank you for your efficiency and care. We enjoyed the restaurant and the service was excellent. A shout out to Tomas for looking after our little group of ladies so well!

I found it is not so good as the longer I stayed here. 3rd day here and housekeeper again didn't come clean the room when I specifically asked the reception to remind them aswell as taking the iron and the ironing board away. The reception told me that they housekeeper will come clean my room. Then when I got back at 4pm, room was still unclean and the iron boards still out by my door. So I call reception and told the lady loof my problem and she said she will inform housekeeping. Anyway 2 men came knocking and told me to leave the room for 5 minutes. They didn't change the beddings and just replaced the towels and a 2 minutes vacuuming job. They were literally out in less than 5 minutes. I must say that I am not pleased with their work and their attitude. I am still having 3 more nights here and already dreading it.

Very nice hotel in city center. The room was ver clean and the linens as well. The breakfast was very good but the coffee could be better. The staff is helpful and welcoming. Room was not spacious but sufficient for me as a solo traveler.

Not worth 4*. Not bad, but not good either. Wouldn’t stay here again. I have no complaints related to the staff (they are all friendly), just the hotel itself. - needs some interior improvements, it looks way better on presentation photos; - not enough space in the restaurant, had to wait for 5 mins to sit with breakfast plate in my hand; - breakfast choice is worse than I had in some 3* hotels; - the water temperature in the shower is impossible to set, it goes from cold to hot round and round; - wifi is super bad, always with 1-2 bars max. Even now it’s 1*; - got 2 separate beds instead of single double bed; - check out extension costs 10€/h which is quite pricey for this hotel.

Very good hotel with spacious, modern rooms and clean bathroom. Good breakfast and friendly staff. Rooms are quite warm though and the fan is not sufficient to bring the temperature down.

While the rooms seem to have been recently renovated, some pieces of equipment are already showing a lot of wear. Water tap was scratched with peeling paint, the safe control panel was held together by painter's tape and worst of all, the window could not be closed. I would expect the staff to take notice and fix these issues. The cleaning staff needs to do better overall. They came knocking on our door at 9 AM on check out day (due by 12 PM which is generous, BTW). They also came early on the previous day as we were just getting ready for breakfast, and never came back to clean the room even though we were away all day. Leaving some confetti on the carpet in the hallway for three days confirms that they don't do the best job in the world. Other than that, the room was comfortable, the location is great, and breakfast was tasty and well stocked at all times.

Very nice hotel, nespresso machine in room, helpful staff. Breakfast is very good as well. Recommend !

It was a great stay in H4 hotel. Great location close to Alexander Platz. Great cafes near by. The staff was polite and professional. I liked my stay. Definitely I will visit H4 Hotel in my next vacation.

You need to stay at this hotel it is marvellous the location the food the parking the staff everything clean everyone friendly try the fresh pizza and food in the food hall ( very welcome at 2am after a night out loved this! )

Very clean and cosy. The staff is very friendly and helpful

Nice, clean and at the center of everything you need in Berlin. Good service.

Location is excellent, you can easily access everything from there. However, I wasn't satisfied from the room cleanliness. The bed sheet wasn't clean on check-in. I had to call the room service to change it. Thus, I wasn't sure whether the room was totally cleaned before we came. Which made me uncomfortable.

Upon arrival we were surprised that the parking that is offered by the hotel was full. We had to find a route to another parking by ourselves. Costs €24 a day. Secondly, the airconditioning in our room was broken. We phoned the front desk more than once, but somehow they decided it was our fault. Also they made an excuse that the airconditioning stops working if it's under 20 degrees celsius outside. When we went to the front desk to complain about this, the only thing they could do for us was to give us another room the day after. They didn't want to phone a mechanic or anything. Why are we paying for an airconditioned room again? Beware, the breakfast buffet is really crowded. Why oblige to wear a mask if you allow too many guests in the buffet area? There is no stairwell in the entire building, so elevators are overcrowded in the morning. Be prepared to wait for more than 20 minutes! The lady at the buffet didn't want to let us enter at first, because she assumed that we were staying in the hotel next door??? Hotel rooms aren't clean and I doubt if they were cleaned during our stay. Lastly, this hotel is not near Alexanderplatz. It's a 15-minute walk to get there. 4 stars are a laugh. Take your money elsewhere.

Nice saty but, would be nicer to get the room in the official checkin time though. If you are charging for late check out you should give also discount for late checkin when the room is not ready in the official time. I had to wait 2 hours for the room to be ready.

Overall experience was very good! Highly recommended. We took the junior suite, large room with panoramic window. 2 toilets, bath, shower, 2 sinks, floor and towels heater, 2 tv's, lots of closet's, mini bar (need to pay), Comfortable bad, air conditioner, safe. (Well equiped). Breakfast is also very good. Few comments: Towels needs to be on the floor if wishes to replace. 2 bottles of water not refilled for all 6 days. Soaps and shampoo finished on the first day and we didn't got new ones instead. Sauna was broken 😞

Good treatment at check-in and check-out. Good room service, observing each afternoon when we returned to the room that it was clean and tidy. The suit was perfect, spacious, bright, the only thing to say that we did not like it is the size of the duvets, which made us wake up every night with bare feet or our backs in the air.

Nice hotel, friendly and knowledgeable staff. Attractive lobby and restaurant. The gym looks nice and there is a sauna. My room needs some minor maintenance but it was very clean and comfortable.

Modern room. Free water. Gym and sauna available. Optimal location. Breakfast ok, eggs and pancakes warm, than only cold options. Unfortunately there are no cakes or other desserts available.

Hair dryer was malfunctioning, the minibar wasn't working (only hot beverages) and the breakfast was fine but not great. Otherwise a really great stay! We had a really silent room at the 7th floor 👍

Pros: walking distance from U/S/RB/RE (5-7 mins). Great german restaurant nearby! Cons: Small rooms, breakfast was 4/10 with very salty scramble eggs, bacon and sausages for 15 euros. Beds in the room were never separated although requested two twin beds and confirmed the request was placed. Blanket was made from a weird material that makes you sweat a lot during the night. A/C was barely working. Gym is very small, 2-3 people max at a time to feel comfortable.

It was overall alright nothing special really. We had a weird situation after check-in when we took a nap after the long travel to Berlin and someone in the staff came in and insisted to do something with the minibar (like add a waterbottle or similar) it felt quite forced and weird. Other than that the shaving outlet in the bathroom didn't work so I couldn't shave before going out to eat. Maybe it could've been solved but we didn't have so much time before our table reservation. We're not dissatisfied but it could have been better.

The room was nice but during a 6 days stay it was never cleaned under the bad 😞, I am allergic to dust so that was to a big issue for me, the rest of the room was clean and had all the essentials needed. The hotel also has decent sauna and a little gym on the top floor.

For me not even 1 star, I made check out and was laying down for some time waiting for my husband and they told me I can’t lay there cause is not good for the other guests. I was their guest for days. I never saw something like that in any hotel in the world. Be aware of this place