1/5 Poppy G. 8 months ago on Google • 2 reviews
ongoing
construction
work
in
our
room
which
we
were
not
warned
about
before
checkin.
upon
checking
in,
we
were
told
an
electrician
would
be
in
to
replace
the
router
in
our
room.
we
were
told
this
would
take
less
than
5
minutes
and
involve
no
other
disturbance.
unfortunately,
this
was
not
the
case.
the
builders
entered
our
room
4-5
times
throughout
the
day,
set
up
a
ladder
blocking
the
door,
and
were
drilling
and
shouting
to
each
other
in
the
corridors.
i
understand
the
builders
had
a
job
to
do,
but
this
did
not
make
for
a
restful
or
relaxing
holiday.
the
builders
were
also
tearing
down
the
walls
outside
our
room
and
replacing
the
wiring,
so
we
had
to
climb
over
a
construction
site
every
time
we
wanted
to
come
or
go.
we
went
out
for
breakfast
one
day
and
upon
returning
discovered
that
the
builders
had
left
our
door
open
with
no
builder
or
member
of
staff
in
sight.
when
we
reluctantly
raised
these
issues
to
the
manager,
he
was
condescending,
unpleasant,
and
unhelpful.
he
also
became
visibly
frustrated
as
the
conversation
went
on
as
we
tried
to
explain
our
concerns,
and
initially
offered
us
one
free
breakfast
voucher.
eventually
we
agreed
upon
a
15%
refund,
which
came
to
less
than
€35.
this
was
extremely
disappointing,
for
obvious
reasons,
and
we
will
not
be
returning
to
this
hotel.
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