(Translated by Google) Waited several months for an appointment. 3 times (‼️‼️) asked by phone what to bring to the appointment. Got a 6 cm tumor that was 5 cm recently and wasn't treated in the end because my health isn't worth more than a test ‼️ Vaccination status was the priority and I was told I should never have been let in because I didn't have a test . I explained to them that due to my health it is not possible to drive back and forth all the time and I was not given any information about a test. It is also not a hospital but a branch with outpatient treatment. Even the referral slip was not recognized because I had to have a new one issued in between (from another doctor), since I had been waiting forever for an appointment. Avoid this facility, staff unfriendly, I can't say anything about the doctors, I didn't get that far. More than sad for Germany. It's not about people anymore ‼️‼️‼️ (Original) Mehrere Monate auf einen Termin gewartet. 3mal (‼️‼️) Telefonisch erfragt was zum Termin mitzubringen sei. Habe einen 6cm Tumor der vor kurzem noch 5 cm groß war und wurde im Endeffekt nicht behandelt ,weil meine Gesundheit nicht mehr wert als ein Test ist‼️ Impfstatus stand im Vordergrund und mir wurde gesagt man hätte mich niemals reinlassen dürfen, da ich keinen Test hatte. Habe denen erklärt das aufgrund meiner Gesundheit es nicht möglich ist ständig hin und her zu fahren und mir keine Info bezüglich eines Test mitgeteilt wurde. Es ist auch keine Krankenhaus sondern eine Zweigstelle mit Ambulanter Behandlung. Selbst der Überweisungsschein wurde nicht anerkannt, weil ich mir zwischendurch einen neuen ausstellen lassen musste( von einem anderen Arzt ), da ich ja ewig auf einen Termin gewartet habe. Meidet diese Einrichtung, Personal unfreundlich, zu den Ärzten kann ich nichts sagen, bin ja nicht soweit gekommen. Für Deutschland mehr als traurig. Es geht nicht mehr um den Mensch ‼️‼️‼️

(Translated by Google) Disappointing. I've been waiting months for an appointment for the hair consultation because I've been suffering from extreme hair loss for the last year. After almost 2 hours of waiting, I was finally called in to see the doctor. I described my problem to her and she commented on it with a smile: "To be honest, you can't see anything". That's just something you don't want to hear in such a situation, you need help and you probably have a very high level of suffering when you make an appointment there. Pretty unprofessional I would say. She only briefly pulled my hair and looked at my scalp and then called the head doctor in my presence and told him again that "you wouldn't see anything". It's completely absurd, since she doesn't even know what my hair looked like before, which I also told her. Because I see the big difference very well. I've lost over half my hair, which I held in my hands in bunches and strands in the shower and yeah, I'm also glad I still have some *at all* and not completely bald yet, but it helps with suffering standing person simply ZERO not to be taken seriously. Just awful. You'd think a "hair consultation" would involve a few more elaborate tests, but that's probably not the case. Was then only sent to draw blood, that's it. Months of waiting and hoping for not even 5 minutes of meaninglessness. When I asked if the hair loss was due to the Covid vaccination, it would eventually get better or if the hair would grow back, she said that she was not allowed to give any information because I should continue to be vaccinated. All right, great experience. Unfortunately, we haven't had a single good experience at the Charité so far, which is a shame. :( 0/0 Stars! 1 star goes to the super nice woman taking the blood, at least a nice ending. (Original) Enttäuschend. Habe Monate auf einen Termin für die Haarsprechstunde gewartet, da ich seit letztem Jahr extrem unter Haarausfall leide. Nach fast 2 Stunden Wartezeit wurde ich endlich zur Ärztin reingerufen. Ich schilderte ihr meine Problematik und sie kommentierte diese dann lächelnd mit "Man sieht aber ehrlich gesagt garnichts". Das ist einfach etwas das man nicht hören will in so einer Situation, man braucht Hilfe und hat einen vermutlich sehr hohen Leidensdruck wenn man dort einen Termin macht. Ziemlich unprofessionell würde ich meinen. Sie hat mir nur kurz an den Haaren gezogen und auf die Kopfhaut geguckt und dann in meinem Beisein noch mit dem Chefarzt telefoniert und ihm nochmal gesagt, man "würde ja gar nix sehen". Es ist völlig absurd, da sie doch auch garnicht weiß, wie meine Haare vorher aussahen, was ich ihr auch mitteilte. Denn ich sehe den großen Unterschied sehr wohl. Habe über die Hälfte meiner Haare verloren, welche ich Bündel-und Strähnenweise unter der Dusche in meinen Händen hielt und jo, ich bin auch froh, dass ich *überhaupt* noch welche habe und noch keine komplett sichtbare Glatze, aber es hilft einer unter Leidensdruck stehenden Person einfach NULL nicht ernst genommen zu werden. Einfach nur furchtbar. Man würde meinen bei einer "Haarsprechstunde" würden ein paar mehr elaborierte Tests durchgeführt, aber dem ist wohl nicht so. Wurde dann nur noch zur Blutabnahme geschickt, das war's. Monatelanges Warten und Hoffen für nicht mal 5 Minuten Sinnlosigkeit. Auf meine Frage, ob wenn der Haarausfall von der Covid-Impfung kommt, sich dieser irgendwann wieder bessert, bzw. ob die Haare wieder nachwachsen, sagte sie mir, dass sie darüber keine Auskunft geben dürfte, da ich mich ja weiterhin impfen lassen soll. Alles klar, super Experience. Leider bisher keine einzige gute Erfahrung in der Charité machen dürfen, was echt schade ist. :( 0/0 Stars! 1 Stern geht an die super liebe Frau bei der Blutabnahme, immerhin ein netter Abschluss.

(Translated by Google) Best hospital in Germany? I'm disappointed . I've been calling for weeks and can't get through to anyone there! Then I was told to come to the open hour on Monday and Friday. I go and am told I will not be treated, only by appointment. “The earliest you can have an appointment is in 5 months” The woman who made the appointment was extremely disrespectful and rude! (Original) Bestes Krankenhaus in Deutschland? Ich bin enttäuscht . Ich habe seit Wochen angerufen und man kann dort überhaupt niemanden erreichen! Dann wurde mir gesagt ich soll zur offenen Stunde kommen Montag und Freitags . Ich gehe hin und mir wird gesagt man behandelt mich nicht , nur mit Termin . „Einen Termin können sie frühestens in 5 Monaten haben“ Frau an der Terminvergabe extrem respektlos und unfreundlich!

I can only say very good things about the doctors. Competence, medical expertise, interdisciplinary communication and a lot of empathy. I felt extremely well looked after at the Lupus Special Consultation Hour there. I am very disappointed with the ambulance team in the administration department. Rude, disrespectful and bold. For a few weeks I tried every way to reach the Derma Ambulance. Email, fax, calls. Without success. After I wrote that I would contact the doctors directly, I suddenly received a call. I was told in an incredibly cheeky tone that around 60 emails were received every day, that my fax probably hadn't arrived and that there was no staff available to answer calls. I was told that I didn't need to contact the doctors at all. That's what the ambulance employees here say. Then I would like to come here again Ms. Dr. Bindke, Fr.Dr. Karimian and Dr. Thank Domos. I had my documents sent to me.

So overloaded. It's hopeless over the phone, only a cancellation by email, an acute consultation with hours of waiting and the feeling of being a nuisance. The good thing is that I got the medication I needed and couldn't get it anywhere else. I have a follow-up appointment after 3 months, I might need medication sooner and I don't even dare to try to bring the appointment forward You might get help, but the circumstances are catastrophic

The worst hospital in the world. Avoid this clinic if it is possible. I’m an international client was in the clinic within Charité International. Administration: I give 0 of 5, they do not answer emails and phone calls. The only email I received was a request to pay 11,000 euro ad deposit and sign all documents. All other my emails they do not answer, still waiting for them to return my deposit. Doctors: I give 1 of 5, doctors are good, but the whole system goes not work. Finally I paid 11,000 for doctors to see me 2 minutes and and all work yo be done by students.

Had a great experience at the Dermatologie department. Registration was quick, I had to wait a bit longer for the doctor though. Frau Peytavi and her colleague were both very helpful and answered my questions about my son's skin problems with patience. Lets see if the treatment works :)

By far the worst hospital in Berlin. There you are not patients who are treated with empathy, but rather guinea pigs for the trainees and interns. The doctors in the derma area are no better. “University clinic” exactly. Get treated by real doctors in other hospitals. All reviews speak for themselves anyway.

Was there today with a transfer to no avail. It was about an allergy test (base metal) from my dentist. Since my local dermatologist couldn't carry out this test, I was referred to the Charité. In the party recording, admission was refused. "We can't just do allergy tests like that." was the answer from the staff in the allergology department. This patient receptionist claimed to have the authority to decide who was admitted and who was not. That's why I didn't even go to a doctor. Is that what you're talking about there? doctors' competence. Issuing transfers? I think every doctor knows what he or she is doing when he or she makes a referral. It is not up to the staff to refuse admission.

(Translated by Google) Catastrophic clinic, it couldn't be more inhuman; People wait 3 hours for the doctor and then wait another 1-2 hours to (possibly) get their turn. What most of them have already written here: rude tone; Incredible waiting times, during which there is not even an assurance that you will be treated at all; nobody knows what the other is doing, etc. Never again (Original) Katastrophale Klinik, unmenschlicher geht es nicht; Menschen warten 3 Stunden auf die/den Ärztin/Arzt, um dann nochmal 1-2 Stunden zu warten um (eventuell) dran zu kommen. Was die meisten hier eben schon geschrieben haben: unhöflicher Ton; unfassbare Wartezeiten, bei denen noch nicht mal versichert wird, ob man überhaupt behandelt wird; keiner weiß was der/die Andere macht usw. Nie wieder

Nobody answers the phone. Emails, even with anamnesis and photos, will not be answered. The only thing that helps is to pray that amputation does not follow the necrosis. What is going on in this republic?

Even though you have an appointment, you have to wait several hours

The old, fat lady with "blonde" hair and glasses at the 2nd floor reception is unfriendly and has zero empathy. Prepare to be judged. Even her colleague with dark hair who was more empathetic couldn't reason with her

(Translated by Google) But a star only for the things around it and the great sisters. The clinic itself is really well organized, you draw a number, first come, first paint. It's all OK. The sisters were also really great, very, very kind and understanding. BUT, the most important thing namely the medical examination was a disaster. She looked at a birthmark, in her opinion not at all dramatic and when asked a second one, which she also did not find so wild. Joar. Could she then persuade that I want to remove it because I had a strange gut feeling. Appointment for this one month later. When asked if I could be accompanied because of severe fear: Nope. Well noticed I was there for an examination of 5 minutes, but 4 hours in total. You can find out for yourself whether it was worth it. Was it then different in a private clinic, it is hardly possible to be taken seriously and lo and behold. The mole was severely dysplastic and bordered, and another one on the foot, which the doctor at the Charite had not even looked at, was even more noticeable. But whatever. Why should you also look at all the moles when one is already noticeable, a pure waste of time or dear Charite? Just a shame and disappointing (Original) Ein Stern aber auch nur für das drum herum und die tollen Schwestern. An sich ist die Klinik wirklich toll organisiert, man zieht eine Nummer, wer zuerst kommt, malt zuerst. Alles gut. Auch die Schwestern waren wirklich toll, sehr sehr lieb und verständnisvoll. ABER, das wichtigste nämlich die ärztliche Untersuchung war eine Katastrophe. Sie schaute sich ein Muttermal an, ihrer Meinung nach gar nicht dramatisch und auf Nachfrage ein zweites, was sie ebenfalls nicht so wild fand. Joar. Konnte sie dann überreden dass ich die entfernen lassen möchte weil ich schon ein komisches Bauchgefühl hatte. Termin hierfür, ein Monat später. Auf Nachfrage ob ich wegen starker Angst begleitet werden könnte: Nö. Wohl bemerkt war ich für eine Untersuchung von 5 min., trotzdem 4 Stunden insgesamt dort. Ob sich das gelohnt hat kann man sich selbst erschließen. War daraufhin in einer Privatklinik anders ist es ja kaum möglich ernst genommen zu werden und siehe da. Leberfleck war stark dysplastisch und an der Grenze und ein anderer am Fuß, den die Ärztin in der Charite gar nicht erst angesehen hatte, war noch auffälliger. Aber was solls. Warum sollte man sich auch alle Leberflecken anschauen wenn einer schon auffällig ist, reine Zeitverschwendung oder liebe Charite? Einfach nur schade und enttäuschend,

I went there (private outpatient clinic) because I had a facial injection with hyaluronic acid from another “clinic/doctor”. Unfortunately, my body developed an immunological reaction, i.e. H. my face continues to swell. I was then injected with Hylase several times. The doctor is very friendly and competent! Thank God I was able to get help there. I was very desperate! I've been to other private doctor's offices before, where it's all about money! A terrible procedure because you initially pay a consultation fee. Then incorrect diagnoses are made! I am happy and very grateful that I received help in the private dermatological institute outpatient clinic!

Ich war kurzfristig mit einem Basalzellkarzinom (Weißen Hautkrebs) unter dem Auge linken dort! Ich kann nur Positives berichten über Schwestern/Ärzte/Ärztinnen u allen anderen dort! Es wurde sich Mühe gegeben! Sie waren immer da obwohl es an allen Ecken an Pflegepersonal mangelt! Immer Liebenswert und Lustig, bemüht den Aufenthalt so angenehm wie möglich zu gestalten!! Ganz Herzliches Dankeschön an euch dort 😘❤️‍🩹

Yes, no one answers the phone, then they say that the answering machine is switched off and then they try to send an email and no appointments are made despite the transfer

(Translated by Google) Waited over a year for an appointment that was canceled several times and didn't take place the last time without cancellation. There is hardly any possibility of arranging an appointment by telephone and appointments are not entered despite written confirmation of the appointment. If they work like that there, I can do without an appointment!!! (Original) Über ein Jahr auf einen Termin gewartet, der mehrfach abgesagt worden ist und beim letzten Mal ohne Absage nicht stattgefunden hat. Kaum Möglichkeiten einer telefonischen Terminvereinbarung und trotz schriftlicher Terminbestätigung werden Termine nicht eingetragen. Wenn dort so gearbeitet wird, kann ich auf einen Termin verzichten!!!

(Translated by Google) I would like to say thank you very much for the great care of Fr. Dr. Mücke, very competent dermatology specialist. Saved my friend's life. He was an emergency with two huge, very painful abscesses on the scalp. Mosquitoes and after taking the medication she gave him as therapy he felt much better. Thank you 🙏 It was an emergency and we didn't wait long in the waiting room. Highly recommended. (Original) Ich möchte mich herzlich bedanken für tolle Betreuung von Fr. Dr. Mücke, sehr kompetente Dermatologie Spezialistin. Hat meinem Freund das Leben gerettet. Er war Notfall mit riesig zwei, sehr schmerzhafte Abszesse an der Kopfhaut und erst als wir bei Fr. Dr. Mücke waren und nach dem er Medikamente genommen hat, die sie ihn als Therapie gegeben hat ging's ihn viel besser. Vielen Dank 🙏 Er war Notfall und wir haben nicht lange gewartet in Wartezimmer. Sehr empfehlenswert.

Ich gehe jetzt seit mehreren Jahren hierher und finde, dass man verglichen mit kleinen Facharztpraxen sehr kompetent, respektvoll und professionell behandelt wird. Es gibt keinen Hautarzt, bei dem ich mich sicherer und besser aufgehoben fühle als an der Charité (Campus Mitte). Ich habe beispielsweise Zugang zu studienteilnahmen bekommen und sehr gute Aufklärung über Alternativen zu meinen Medikamenten. Das ist sehr viel wert. Warten auf einen Termin lohnt sich. Wenn man einmal da ist, ist man in guten Händen. Die Sprechstundenhilfen und Schwestern sind sehr freundlich und geduldig. (Translated by Google) I've been going here for several years now and I find that the treatment is very competent, respectful and professional compared to small specialist practices. There is no dermatologist I feel safer and in better hands with than at the Charité (Mitte Campus). For example, I was given access to study participation and very good information about alternatives to my medication. That's worth a lot. Waiting for an appointment is worth it. Once you're there, you're in good hands. The receptionists and nurses are very friendly and patient.

Staff refused examining me and told me to come back another day(dont come back never).Extremely negligent and unproffesional staff.Guess my head infections are gonna stay.

I was there today after a long wait, unfortunately the doctor didn't really help, she was super annoyed and she didn't let me finish, I'm so disappointed

I don't understand the bad reviews. Do people think that doctors and nurses are waiters in a restaurant who will fall at your feet? This clinic does it's job and does it well.

Habe vor dem Labor der Dermatologie auf die Blutentnahme gewartet und wurde nach längerem Warten von einer wütenden Schwester regelrecht angefaucht weshalb ich denn nicht bei der Termin-/Rezeptvergabe Bescheid gegeben hätte. Dann hat sie ihre Frustration über ihr unterbesetztes Team bei mir entladen und mich behandelt als wäre ich dumm. Eine unterirdische Erfahrung. Liebe Charité, haltet bitte eure beissenden Schwestern den Patienten vom Hals. Super toxtisch! (Translated by Google) I was waiting in front of the dermatology laboratory for the blood to be taken and after a long wait I was literally hissed at by an angry nurse, which is why I didn't let them know when I was given the appointment/prescription. Then she took her frustration out on me with her understaffed team and treated me like I was stupid. An underground experience. Dear Charité, please keep your biting nurses away from the patients. Super toxic!

Ich kam zur Allergologie als ich vor einigen Jahren körperlich und emotional am Ende war. Nie hätte ich gedacht dass ich 5 Jahre später mein Leben wieder so bewältigen kann wie jetzt. Auf der Station ist viel Druck, manchmal hatten Ärzte mehr, manchmal weniger Zeit. Grundsätzlich muss ich aber ein großes großes danke an alle behandelnden Ärzte ausstellen. Ihr habt mir mein Leben wiedergegeben, mir geholfen meine Tränen manchmal sogar zu trocknen. Es wäre natürlich toll wenn so eine Behandlung allen möglich ist und es in Zukunft mehr Kapazitäten gibt, zugunsten der Patienten als natürlich auch der Behandelnden. Es ist nicht alles optimal, aber dafür wo wir stehen, muss ich allen in der Station meinen großen Dank aussprechen! (Translated by Google) I came to allergology a few years ago when I was physically and emotionally drained. I never would have thought that 5 years later I would be able to cope with my life again like I can now. There is a lot of pressure on the ward, sometimes doctors had more, sometimes less time. Basically, I have to say a big big thank you to all the doctors who treated me. You gave me my life back, even helped me dry my tears sometimes. Of course it would be great if such a treatment is possible for everyone and there are more capacities in the future, in favor of the patients as well as of course the treating persons. Not everything is perfect, but I have to say a big thank you to everyone in the station for where we are!

(Translated by Google) I don't like hospitals, nobody likes that. But station 162 makes it pleasant for me to spend the days here. The interns and nurses try very hard. The good soul of the ward is definitely the nurse who takes care of the patients. (Original) Ich mag keine Krankenhäuser, das mag wohl keiner. Aber die Station 162 macht es mir angenehm hier die Tage zu verbringen. Die Assistenzärzte und Schwestern sind sehr bemüht. Die gute Seele der Station ist definitiv die Schwester, die die Patienten mit dem Essen versorgt.

(Translated by Google) I am the only patient and have been waiting in the waiting area for 3 hours and nothing has been done yet! If it was full, I would understand but I'm the only one, unbelievable .. I hope the doctor is at least good at making the waiting time worthwhile .. (Original) Bin der einzige Patient und warte seit 3h im Wartebereich und noch nichtsssss wurde gemacht! Wenn es voll wäre würde ichs verstehen aber ich bin der einzige, unglaublich..Ich hoffe der Arzt taugt wenigstens was damit sich die Wartezeit lohnt..

Awful, the dermatologist is very unprofessional with limited knowledge and incorrect diagnosis

I have been treated in the Charité for several years and very satisfied. Yes, it is often full but the nice sisters and nurses compensate for this again with their charming way. Many greetings to Sister Roswitha 😀

I spent two weeks there on ward 160T for daily treatment and was very satisfied. The doctors, nurses, carers and down in the baths department were all very nice and friendly.

The doctor apparently couldn't take care of my case, even though I came via the emergency room. I should make an appointment. The tone of the staff at registration was very negative and rude. Even though I'm immunocompromised, I didn't get an appointment for another 4 months. When I mentioned to them again that I was a high-risk patient, they didn't really respond. No appointments ! No matter who, apparently not even for private patients because they don't have any.

From short-term appointments to threading pull :..... It couldn't be better!! Miss Dr. med. On August 23, 2023, Marisa Klemp (Benjamin Franklin location) surgically diagnosed me with basal cell carcinoma in the area of ​​the right. Eyelid removed. Thanks to a perfect incision, Dr. Klemp removes the tumor in the first approach without leaving any residue. Although this is a very sensitive surgical area, there was no major bruising or disruption to wound healing. The scar has completely healed and is almost invisible. Miss Dr. Klemp did a great job and I felt like I was in the best hands with her and her team. I would like to take this opportunity to once again express my deepest thanks and my full recommendation to Dr. Klemp and her team.

Nach monatelanger Ärzte Odyssee bin ich letzten Dezember in der Klinik für Dermatologie aufgeschlagen. Endlich wurde mir zugehört. Ich bin ein kleiner Angst Patient und habe bei bisher 2 Besuchen schon einige Tränen vergossen. Selbst bei einem kleinen Eingriff am Finger war ich kurz vorm Nervenzusammenbruch und wurde dennoch empathisch und respektvoll behandelt. Alle Mitarbeiter von Anmeldung über Ärzte und den Schwestern waren alle nett und haben gute Arbeit geleistet!!!! (Translated by Google) After months of a doctor's odyssey, I opened up at the dermatology clinic last December. I was finally heard. I'm a bit of an anxiety patient and have already shed a few tears on 2 visits so far. Even with a small operation on my finger, I was on the verge of a nervous breakdown and was still treated empathetically and with respect. All employees from registration to doctors and the nurses were all nice and did a good job!!!!

(Translated by Google) Already had a fever and chills when I was admitted to the clinic. Acne Inversa abscess. Get an antibiotic tablet before the room is distributed. The operation was a day later. But the abscess is back. The OP postponed. Taken antibiotics for 3 months. And now stand there. Nobody wants to give me an appointment. Everything has been catastrophic since Corona. Fight every day. (Original) Hatte bereits Fieber und Schüttelfrost als ich in der Klinik stationär aufgenommen wurde. Abzess bei Akne Inversa. Noch vor der Zimmerverteilung eine Antibiotika Tablette bekommen. Die OP war einen Tag später. Aber der Abszess ist wieder da. Die OP verschoben. 3 Monate Antibiotika genommen. Und stehe jetzt da. Niemand möchte mir einen Termin geben. Seit Corona ist alles katastrophal. Kämpfe jeden Tag.

Great doctor, no problems, I like university medicine. Good experiences with my responsible research assistant. I'm happy to use my willingness to study and learn!

In this clinic, no one is going to identify or find out why I feel bad and cannot live normally due to allergies. There is no medicine there, it's just a waste of time. You tell them that every day I struggle with allergy symptoms and the pills don’t help them anyway and won’t help one percent!

Dr. Korsing is an excellent dermatologist who performs amazing filler treatments. His expertise and compassionate approach make him a trustworthy choice. I am extremely happy with the result. Highly recommended!

Leider nimmt die fachliche Qualität in letzter Zeit ab. War mal gut, leider nicht mehr.

(Translated by Google) I had an appointment this morning, the registration was uncomplicated, friendly and fast. Almost no waiting time. I had a mole removed and the doctor treating me was competent and caring. thank you very much (Original) Ich hatte heute früh einen Termin, die Anmeldung war unkompliziert, freundlich und schnell. Nahezu keine Wartezeit. Mir wurde ein Leberfleck entfernt und der behandelnde Arzt war kompetent und zugewandt. Herzlichen Dank

(Translated by Google) Total chaos, horror care, dirt, and patients totally ergal. Unfunny, how is something like this still funded as "hospital"! Please close this sad circus soon! (Original) Total Chaos, horror Pflege, dreck, und Patienten total ergal. Unlustig, wie ist etwas so ist immer noch wie "Krankenhaus" finnanziert! Schliessen Sie bitte diesen traurigen Zirkus bald!

The outpatient clinic is completely overloaded and the waiting area is very unsightly and unclean. The patient toilets are unhygienic and unclean, especially when patients are waiting with wounds. The surgical staff appears in the hallway at lunchtime in green surgical clothing to stock up on food and drinks at the snack cart and then disappears back into the operating room area. To make matters worse, we received a completely wrong diagnosis.

I had a problem with the referral from the specialist, but the Charité staff managed it anyway instead of sending me home. I also received enough different appointments (such as tests, etc.), unfortunately not immediately, but in 2-4 months, which is unfortunately typical for German practices. The doctors (e.g. Dr Grünhagen) also took enough time during my appointments to calmly determine and explain everything