(Translated by Google) A thoroughly disappointing experience, I made !!! The employee action is not really competent, which can appear worse that unfriendly and disrespectful occur. The experience of the attending doctor was not really pleasant. It seemed that only my insurance coverage was interesting. This also explains the totally erroneous findings. I opted for another hospital. If I could, I would give zero stars. (Original) Eine rundum enttäuschende Erfahrung die ich gemacht habe!!! Die Mitarbeiter wirken nicht wirklich kompetent, was dass unfreundliche und respektlose auftreten noch schlimmer erscheinen lässt. Das auftreten des behandelnden Arzt war leider nicht wirklich angenehmer. Es schien so, dass nur mein Versicherungsumfang interessant sei. Das erklärt auch den völlig fehlerhaften Befund. Ich habe mich für ein anderes Krankenhaus entschieden. Wenn ich könnte, würde ich Null Sterne vergeben.

Parking with a day ticket €5 directly at the main entrance. Very friendly and helpful reception staff. Bright, friendly rooms with sound-absorbing windows. Nurses were thorough and attentive. I hope it's just a visit here, but in an emergency I would definitely feel in good hands here. UPDATE 02/2024: The day ticket now costs €10

(Translated by Google) I would never go to the emergency room at this UKB fully conscious. I can only call the whole treatment of my ankle fracture incompetent, condescendingly arrogant and without any sympathy for patients. (Original) Niemals wieder würde ich bei vollem Bewusstsein in die Notaufnahme dieses UKB gehen. Ich kann die ganze Behandlung meiner Knöchelfraktur nur inkompetent, herablassend überheblich und ohne jedes Mitgefühl für Patienten nennen.

Ich schreibe diese Rezension aus dem nun leeren Wartezimmer, wo ich jetzt seit 5 Stunden sitze. Das Röntgen ist mittlerweile 1,5 Stunden her und offensichtlich wurden alle anderen Patienten vor mir behandelt. Ich habe immer noch keine weiteren Informationen und die Schwestern hier sind teilweise sehr passiv aggressiv. Kann ich leider nicht empfehlen.

Where to even begin?? I was sent there by an internal medicine doctor and they ran multiple tests over 10 hours and I never even talked to a doctor. I was there for 4 hours before they even did a COVID test. Like, why even at that point? The only way I got information was to go to the nurse at the front and ask. Ten hours sitting in a waiting room while they run test after test and don't even keep me informed on what's going on. In the end I left wit no diagnosis and no info from any doctor. I thought the system in the US was bad but at least they put you in a room and keep you informed. And I speak German so there really was no excuse. In the end I just left and they didn't even care. Most staff was nice, but lack of communication between one another was obvious. We'll see what the bill ends up being.

(Translated by Google) Hui ... I was at the rescue center for 7 hours yesterday and am quite amazed. Within the time a doctor came to me for a brisk saying without reading my family doctor's briefing diagnosis - until then I felt quite out of place. And after 7 hours I left with the advice of my family doctor. I am a nurse myself and do not understand the fact that sometimes old people are treated very underground. The fact that it is not possible to put water in for a longer period of time (so I get my water myself, not an older lady after a fall) or to wish a "good day" at all, I find creepy and it disappoints me - time or not forth. What I had to hear through these curtains yesterday did not sound like care. In the future I will avoid going to this house or this rescue center. I am really not spoiled, but I am also a customer, my body is the object with which money is made and as long as I can choose, I will choose differently ... (Original) Hui... Ich war gestern 7 Std auf der Rettungsstelle und bin ziemlich verblüfft. Innerhalb der Zeit kam einmal kurz ein Arzt zu mir für einen flotten Spruch, ohne die Einweisungsdiagnose meines Hausarztes zu lesen - bis dahin kam ich mir recht Fehl am Platze vor. Und nach 7 Std bin ich dann mit Rücksprache meines Hausarztes gegangen. Ich bin selber Krankenschwester und verstehe die Tatsache nicht, dass tlw sehr unterirdisch mit alten, kranken Menschen umgegangen wird. Das es nicht geschafft wird Menschen über einen längeren Zeitraum ein Wasser hinzustellen (also ich hole mir mein Wasser selbst, eine ältere Lady nach Sturz nicht) oder überhaupt einen "Guten Tag" zu wünschen, finde ich gruselig und es enttäuscht mich - Zeit hin oder her. Das was ich durch diese Vorhänge gestern mithören musste klang nicht nach Fürsorge. Ich werde es in Zukunft vermeiden in dieses Haus zu gehen, bzw in diese Rettungsstelle. Ich bin wirklich nicht verwöhnt, aber auch ich bin Kundin, mein Körper ist der Gegenstand womit Geld verdient wird und solange ich wählen kann, werde ich anders wählen...

(Translated by Google) My dad went to the emergency room yesterday with several strokes .. 6 hours later, nothing was done with blood taken. He even had a transfer with him! If something had happened to him ... Oh nothing happened because nothing was done ... (Original) Mein Papa ist gestern mit mehreren Schlaganfällen in die Notaufnahme ..6 std später wurde immer noch nichts gemacht mit Blut abgenommen. Er hatte sogar eine Überweisung bei! Wenn Ihm was passiert wäre... O nich passiert weil nichts unternommen wurde...

(Translated by Google) Actually, I would very much like to give 0 stars! Rescue center was just sick! We had to listen to very disrespectful treatment of patients and degrading words! I don't understand why such people actually choose this profession when they don't know how to deal with sick people and people in need of help. My mother has been a cancer patient there for years and I think it was outrageous today from the rescue center to say next to my mother: Where did you get DIE from? When we asked a carer for a wheelchair, we meant DIE. Unfortunately, the medical record and her treating doctor has been there for years, otherwise I would never take her there again to these unsensitive nurses! (Original) Eigentlich würde ich sehr gerne 0 Sterne geben! Rettungstelle war einfach zum kotzen! Sehr respektloser Umgang mit Patienten und erniedrigende Wörter mussten wir uns anhören! Ich verstehe nicht warum solche Menschen eigentlich diesen Beruf wählen,wenn sie doch garnicht wissen wie man mit kranken Menschen und hilfedürftigen Menschen umzugehen. Meine Mutter ist seit Jahren Krebspatientin dort und ich finde es war heute eine unverschämtheit von der Rettungstelle,neben meiner Mutter zu sagen: Wo hast du DIE denn her? Als wir einen Pfleger um einen Rollstuhl baten.Mit DIE wurden wir gemeint. Leider ist die Krankenakte und ihr behandelnder Arzt seit Jahren dort.Sonst würde ich sie niewieder zu diesen unsensieblen Pflegern dort hinbringen!

(Translated by Google) INCOMPETENT - RESPONSIBLE with suspicion of kidney infection in the emergency room. 5Std. Waiting time (I can still accept) NO inflammation parameters decreased, although it would have been a MUST. Had the option to have this determined when I wait another 4 hours. Was sent home with 39 fever and the recommendation to take 3 * 600 Ibu (standard treatment ?!) -> Drive to the Charité emergency room, 2 hours. Waiting time, inflammation parameters immediately removed and hospitalization -> pneumonia (Original) INKOMPETENT - VERANTWORTUNGSLOS mit Verdacht auf Nierenbeckenentzündung in die Notaufname. 5std. Wartezeit (kann ich noch hinnehmen) KEINE Entzündungsparameter abgenommen, obwohl es ein MUSS gewesen wäre. Hatte die Option diese noch bestimmen zu lassen, wenn ich weitere 4 Std. warte. Wurde mit 39 Fieber und der Empfehlung 3*600 Ibu zu nehmen nach Hause geschickt (Standardbehandlung?!) --> Fuhr in die Notaufnahme der Charité, 2 std. Wartezeit, sofort Entzündungsparameter abgenommen und Krankenhauseinweisung --> Lungenentzündung

Ich hatte in 2 Monate ein Termin (12 Uhr), habe einen Tag vorher nochmal angerufen, ob der Termin klar geht,.. wurde alles bestätigt. Bin dann 2 Stunden hingefahren und habe um 11:30 Uhr, also 30 Minuten vorher, ein Anruf bekommen, das der Termin ausfällt, weil nicht genug Personal da sei, obwohl noch ein Tag vorher der Termin bestätigt wurde und ihr erst 30 Minuten vor dem Termin ihr aufgefallen ist, das nicht genug Personal da sei. Dann musste man sich noch blöde kommen lassen (nächsten Termin holen), das man sich nicht so anstellen soll,2 Stunden umsonst fahren ist doch kein Problem. Einfach nur traurig und die schlimmste Erfahrung die ich jemals gemacht habe.

(Translated by Google) Staff friendly, did not have a long wait, BUT after 2 doctors had examined me, the ENT doctor was called and politely refused to treat me on the phone !! (I was sitting right next to the phone and could hear everything.) The other doctor then simply sent me home and told me to just report to my normal family doctor on Monday, but come back when things get worse ?! I wouldn't have come if it wasn't bad! Terrible how you are handled there !! Spent three hours there to be sent home untreated ... (Original) Mitarbeiter freundlich, keine lange Wartezeit gehabt, ABER nachdem mich 2 Ärzte untersucht hatten, wurde der HNO Arzt angerufen und hat am Telefon freundlich abgelehnt mich zu behandeln!! (Ich saß genau neben dem Telefon und konnte so alles hören.) Daraufhin hat mich der andere Arzt einfach nach Hause geschickt und gesagt ich solle mich einfach am Montag bei meinem normalen Hausarzt melden, aber wiederkommen wenn es schlimmer wird?! Ich wäre doch gar nicht erst gekommen, wenn es nicht schlimm wäre! Furchtbar wie man da abgefertigt wird!! Drei Stunden dort verbracht um unbehandelt nach Hause geschickt zu werden...

(Translated by Google) To the emergency room .... As chemo patient and stroke diagnosed wait 3 hours for blood collection and then 8-9 hours await evaluation and CT. really catastrophic and especially if you have cancer 12 hours sitting, that's not at all ... Statement from the staff ... Sorry, we have forgotten !!! Not recommendable... (Original) Zur Rettungsstelle.... Als Chemo Patient und Schlaganfall diagnostiziert 3 Std. warten auf Blutabnahme und danach 8-9 Std warten auf Auswertung und CT. echt katastrophal und vor allem wenn man Krebs hat 12 Std. sitzen, das geht überhaupt nicht... Aussage der Mitarbeiter... Endschuldigung, wir haben sie vergessen!!! Nicht zu empfehlen...

I came here on Good Friday via 116/117 and was treated so well here! You have to expect a wait everywhere, but I'm completely satisfied. I had to stay for 2 nights, the nurses and the doctors were super nice and competent, they took their time and it wasn't just done like that. The ENT ward is really impeccable 🌷🌷🌷🌷 Thank you for the great treatment and for being so kind to my son 🤗 Best hospital ever!!!!

(Translated by Google) I would rather be treated in a third world country than go to the UKB again. Horrible (Original) Ich würde mich eher in einem 3. Welt-Land behandeln lassen als noch einmal ins UKB zu gehen. Grauenvoll

(Translated by Google) The two doctors who treated me in the emergency room were absolutely disrespectful. My helplessness was responded to with arrogant arrogance, as was my attempt to ask questions. I was subliminally given to understand how annoying it was to have to help. I was helped, but humanly under all cannons, a real certificate of poverty for such a top-class hospital. (Original) Die zwei Ärztinnen die mich in der Notaufnahme behandelt haben waren absolut respektlos. Mit einer arroganten Überheblichkeit wurde auf meine Hilflosigkeit reagiert, genauso wie auf meine Versuche Fragen zu stellen. Unterschwellig wurde mir zu verstehen gegeben, wie genervt man sei helfen zu müssen. Geholfen wurde mir, aber menschlich unter aller Kanone, ein echtes Armutszeugnis für solch ein hochkarätiges Krankenhaus.

(Translated by Google) Nobody is unfriendly here. I am here 3 TIMES and it was always the middle of the night. 2014 2019 2020 They were always complicated matters. Everything 100% straightened and fine again. Luckily I'm in Germany, luckily here. No matter what others say, this clinic is a Berlin jackpot for the people of this world. Everything is given here. Waiting period?? Depending on the location, it can take 2 hours or 8 hours. But in the end you will be well looked after and looked after here. I would say unique. Keep up the good work, dear employees. You're doing a very good job. (Original) Hier ist niemand Unfreundlich. Ich bin nun zum 3-MAL hier und immer war es mitten in der Nacht. 2014 2019 2020 Jeweils waren es komplizierte Angelegenheiten. Alles 100% Gerichtet und wieder in Ordnung. Zum Glück bin ich in Deutschland, zum Glück hier. Egal was andere sagen dieses Klinikum ist ein Berliner Jackpot für die Menschen auf dieser Welt. Hier wird alles gegeben. Warte Zeit?? Ganz normal nach Lage kann 2 h dauern oder 8h. Aber am Ende wird man hier bestens aufgehoben und versorgt. Einzigartig würde ich sagen. Macht weiter so liebe Mitarbeiter. Ihr macht einen sehr guten Job.

(Translated by Google) First of all, I would like to thank the doctors and nursing staff of the rescue center, who Luckily diagnosed and adequately treated all pneumonia (pneumonia), while some general practitioners and a Charité doctor did not consider lege artis treatment necessary. (Quote from a general practitioner after the fifth antibiotic, which had no effect: "You are not seriously ill, you can go back to work the day after tomorrow. Just sleep well and take the cough suppressant at night." I suffered from this For more than three months now, with shortness of breath at rest (so that even speaking became a pain), breathing interruptions, RG's of the lungs, persistent cough with bloody expectoration and the cyanosis on the face were unmistakable even for strangers I followed the advice of my (unfortunately retired) general practitioner to come here - according to a specialist from the UKB's, I seem to have narrowly escaped sepsis at one point. Unfortunately, due to the neglected examinations, (no thorough auscultation of the lungs, no chest X-ray, no BB special inflammation parameters, no BGA etc.) ergo faulty treatments of the above-described chronic complications twisted. Since I had the impression that my stay at station B0 was a little unstructured, I can unfortunately only give 4 stars. The patients there need rest and more empathy - this would be my request to the nursing staff at this ward. (This review concerns the time before SARS-CoV-2) Just my 2 cents ... (Original) Mein Dank gilt in erster Linie den Ärzten und dem Pflegepersonal der Rettungsstelle, welche alle Pneumonien (Lungenentzündungen) ZUM GLÜCK diagnostiziert und adäquat behandelt haben, während einige Allgemeinärzte sowie ein Arzt der Charité eine Behandlung lege artis für nicht notwendig erachtet hatten. (Zitat einer Allgemeinärztin nach Gabe des fünften Antibiotikums, das keine Wirkung zeigte: "Sie sind nicht ernsthaft krank, Sie können übermorgen wieder arbeiten gehen. Schlafen Sie sich einfach mal gescheit aus und nehmen Sie den Hustenblocker zur Nacht ein." Ich litt zu dieser Zeit seit mehr als drei Monaten unter Atemnot in Ruhe, (so dass selbst das Sprechen zur Qual wurde) Atemaussetzern, RG's der Lunge, persistierendem Husten mit blutigem Auswurf und die Zyanose im Gesicht war selbst für fremde Personen unübersehbar. Nur gut, dass ich dem Rat meiner (leider pensionierten) Hausärztin gefolgt bin, hierher zu kommen - laut der Aussage eines Facharztes des UKB's bin ich anscheinend einmal einer Sepsis knapp entgangen. Leider habe ich durch die unterlassenen Untersuchungen, (keine gründliche Auskultation der Lunge, kein Röntgen Thorax, kein BB spezieller Entzündungsparameter, keine BGA usw.) ergo fehlerhaften Behandlungen der oben beschriebenen Pfuscher chronische Folgeerkrankungen entwickelt. Da ich den Eindruck gewonnen hatte, dass mein Aufenthalt auf Station B0 etwas unstrukturiert ablief, kann ich leider nur 4 Sterne vergeben. Die Pat. dort benötigen Ruhe und mehr Empathie - dies wäre meine Bitte an das Pflegepersonal auf dieser Station. (Diese Rezension betrifft übr. die Zeit vor SARS-CoV-2) Just my 2 cents...

(Translated by Google) At first a very unfriendly advice on the phone and in the hospital itself, the friendliness was no better. Private patients with additional services are probably in good hands here. (Original) Zuerst eine sehr unfreundliche Beratung am Telefon und im Krankenhaus selbst war es mit der Freundlichkeit nicht besser. Privatpatienten mit Zusatzleistungen sind hier wahrscheinlich bestens aufgehoben.

(Translated by Google) Was there because of abdominal pain, blood pressure measured at the beginning and the sister said oh very very high so then off to the treatment room ok Lower abdomen was scanned and blood was taken then wait about 6 hours until I got the results, it was called a stomach inflammation OK. The doctor said to me that this is not a case for the emergency room, next time I should go to the doctor. Ok I went home and the next day I had a racing heart like piss and pain and then went to the doctor and he found that I had a blood pressure of 175 to 110 and it goes straight to my heart, I finally got something that helped me. So now I wonder why they didn't give me anything, the doctor was astonished himself and said nothing about it to me was in the documents. (Original) War da wegen Unterleib Schmerzen, zum Anfang Blutdruck gemessen und die Schwester sagte oh sehr sehr hoch so dann ab ins behandlungszimmer ok Unterbauch wurde abgetastet und Blut abgenommen dann ca 6 Stunden warten bis ich die Ergebnisse bekommen habe, es hieß es war ne Magen schleimhaut Entzündung ok. Die Ärztin sagte zu mir das ist kein Fall für die Notaufnahme, ich soll das nächste mal zum Arzt gehen. Ok ich nachhause und am nächsten Tag hatte ich Herzrasen wie sau und Schmerzen bin zum Arzt gegangen dann und der hat festgestellt das ich nen Blutdruck von 175zu110 hatte und das geht aufs herz, hab dann endlich was bekommen was mir half. So jetzt frage ich mir warum haben die mir da nichts gegeben, der arzt war selber erstaunt und sagte zu mir davon stand nichts in denn Unterlagen.

(Translated by Google) Ward B2 has great nursing staff and some competent, dedicated doctors. The waiting times in the rescue center are like everywhere else. I accept this when I feel very bad. (Original) Station B2 hat tolles Pflegepersonal und teilweise kompetente, zugewandte Ärzte. Die Wartezeiten in der Rettungsstelle sind wie überall. Diese nehme ich in Kauf, wenn es mir sehr schlecht geht.

Very professional and friendly medical staff. The people working in the kitchen are however extremely rude, always complaining, making snappy comments and so on. A person who’s rude to an old patient in the hospital lacks basic human decency and empathy.

At 60 years old and with many necessary visits to emergency rooms, this hospital is the saddest hospital I have ever experienced to date. The negative conversations that I had to overhear among the employees about their workplace in the emergency room while I waited there in the corridor for a very, very long time without being treated!...he must have been sad. Waiting patiently and in silence with a lot of input, because I might not be offered a chance for help, I took a taxi to another hospital untreated. I was more than disappointed because no real stress was noticeable at the time I would have shown understanding of the situation. This experience only for a pain infusion, which was previously diagnosed with the help of 116117 for further treatment for the hospital, does not happen despite patience. But very quickly after the hospital change. Maybe it was just because of the famous Monday, so I would like to thank you here!

(Translated by Google) Waited 2 hours to get ANGENGIFT because of a wasp sting, the condition got worse and worse until I walked the corridors independently and asked everyone for help! Receptionist completely without empathy! (Original) 2 Stunden gewartet um GEGENGIFT wegen Wespenstich zu bekommen, Zustand hat sich immer weiter verschlechtert bis ich selbstständig die Gänge lang bin und jeden um Hilfe gebeten habe!! Empfangsdame komplett empathielos!

The facility is good and equipped with modern technology and tools but the people there are shameless, without respect and don't think outside the box we had a lot of problems there and the patient got worse over the time I really hope that they read that and work on the mentality and respect of the working staff there.

Mit dem Tuch aus der Tankstelle darf ich mich auf der Toilette selber verarzten, niemanden juckst wie es einem geht, das Personal quatsch lieber untereinander als seinen Job zu machen. Seit 4 Stunden bin ich hier wegen Verbrennungen und schon locker 15 mal auf WC gewesen und die Hand abgekühlt. UNMENSCHLICH

Excellent hospital. I was in station D1. Hand department. Diagnose, narcotic treatment, operation and care on the Station excellent. I can highly recommend this place for all kind of problems with the hands. If they cannot fix it nobody can :) Thanks a lot for all the help and kindness!

In the UKB for med. Review for three days. Registration at 9:30 a.m. Waiting time approx. 20 minutes. Friendly reception with quick processing and information about where to go. Accommodation in House D. Friendly and helpful staff here too. Appointments were processed quickly over the three days. Waiting time due to emergencies but everything was handled perfectly and with a smile from the staff! Thank you for the great and helpful way of dealing with us-5 🌟! For me, the UKB is one of the best hospitals and can really be recommended!

Very good hospital. And tomorrow I have to go back and hope that I can give 5 stars again!!! I haven't been there for a year... I was there a year ago in 2019, and again today August 11th, 2020 So two (2) times within this, the doctors did a very good job/Perfect!!! Today, August 11th, you saw what good doctors are in the rescue center/emergency room!!! Did a very good job, helped me a lot with my illness. I will go there again and again!!!!!! Thanks to the doctors who were very friendly and of course also to the staff...(registration) I can really recommend the accident hospital!!!!!!!! VG Mr Summer Thanks to the entire team!!! 👍👍👍

(Translated by Google) After waiting 4 hours and 10 attempts to draw blood, they simply sent us away. It's a shame these doctors if you can call them doctors at all, even in Germany. A star is far too much. (Original) Nach 4 Stunden warten und 10 Versuchen der Blutabnahme haben die uns einfach weggeschickt. Eine Schande diese Ärzte wenn mann die überhaupt Ärzte nennen darf und das auch noch in Deutschland. Ein Stern ist schon viel zu viel.

(Translated by Google) Not so good service, bubbling wash basins and germs (fecal germs) :( (Original) Kein so guter Service, blubbernde Waschbecken und Keime (Fäkalkeime) :(

(Translated by Google) Emergency site is pure hell. Came with acute breathing problems. Was looked at suspiciously at first (So my feeling) and I was ordered to put on the mask, especially if that would bring anything. I thought suffocate and have to torture myself for an hour, followed by a panic attack. Nothing came of it ... Luckily, I fell unconscious on the way to the next hospital. Diagnosing asthma. Ukb? Leave it, better go somewhere else. (Original) Notfallstelle ist die reinste Hölle. Kam mit akuten Atemproblemen . Wurde erstmal misstrauisch angeschaut(So mein Gefühl) und man befahl mir die Maske auf zu setzen,alls wenn das irgendwas bringen würde. Dachte ich ersticke und musst mich über eine h lang quälen, mit anschließender Panikattacke. Nichts kam dabei raus... Untwegs ins nächste KH bin ich bewusstlos umgefallen, wurde zum Glück gefunden. Diagnose Asthma. Ukb ? Lasst es ,geht lieber woanders hin.

(Translated by Google) Medical competence of the ENT department 0 stars. Lack of specialist competence of the doctors and excessive demands, statements that can only cause a shake of the head. Wrong diagnosis by Dr. Seidl asked and a nerve injured during surgery. Thereafter, Dr. Seidl did not even consider it necessary to look at the effects of the nerve injury; he did not prescribe a neurological examination and speech therapy. Only released home with painkillers. One disappointment! Cleanliness, outside area and nursing staff were fine. However, in my opinion, are not of the greatest relevance, therefore only a star. (Original) Ärztekompetenz der HNO Abteilung 0 Sterne. Fehlende Fachkompetenz der Ärzte und Überforderung, Aussagen , die nur Kopfschütteln auslösen können. Falsche Diagnose durch Dr. Seidl gestellt und bei OP einen Nerv verletzt. Danach hat Dr.Seidl es nicht einmal für notwendig gehalten sich die Auswirkungen der Nervenverletzung anzuschauen.Keine neurologische Untersuchung und logopädische Behandlung verordnet. Nur mit Schmerzmitteln nach Hause entlassen. Eine einzige Enttäuschung! Sauberkeit, Außengelände und Pflegepersonal waren in Ordnung . Sind allerdings, meiner Meinung nach, nicht von größter Relevanz, deshalb nur ein Stern.

(Translated by Google) Incompetent doctors and unfriendly staff - more than disappointing! (Original) Inkompetente Ärzte und unfreundliche Mitarbeiter - mehr als enttäuschend!

(Translated by Google) Waiting in a rescue center is normal, but if you are in the rear area and continue waiting there for several hours without comments, you cannot feel well looked after. It is not even checked whether you are fine or whether you want to have some water to drink. There were enough elderly people in the RST and there was no inquiries there either. (Original) In einer Rettungsstelle warten ist ja normal, aber wenn man im hinteren Bereich ist und dort ohne Kommentare weiter wartet mehrere Stunden, kann man sich nicht gut betreut fühlen. Es wird nicht mal geschaut ob es einem gut geht oder ob man etwas Wasser zu trinken haben möchte . Es lagen genug ältere Menschen in der RST und auch da wurde nicht nachgefragt.

(Translated by Google) My visitor experience report is from the rescue center, the intensive care unit (D0), the neurosurgery / oral and maxillofacial surgery (house K) and the ENT ward (C1) My brother had a bad accident. He had a political trauma. More precisely, two independent fractures of the skull, several fractures of the jaw, a broken eye socket, broken midface, bruised cervical vertebrae, broken and bruised ribs, cuts and various large hematomas. After the completely inadequate initial treatment in another hospital, he came here, received first-class treatment, surgery and follow-up care. He was in the very best of hands from the moment it was taken. Even as a visitor, I can only highly recommend this hospital and the above-mentioned wards in the event of a serious accident. My brother is alive and he owes that to the treatment at the UKB Berlin. Without exception ALL (!!!) doctors, nurses and nurses made an extremely good and committed impression on me. Well trained, attentive and respectful. I was patiently explained what happened in the accident and how the treatment is now going on. At my request to see the X-ray and MRI images of my brother, the attending doctor took the time to show me everything, to explain everything and to take away my justified fear for him. You can tell that the sisters like their job. As he was slowly getting better, I noticed that they were very relieved to finally be able to make hopeful, positive predictions right up to the humorous discharge with a wink: "Nice to have met you, but hopefully we'll never see each other again ! " I hope you will read this review so that you can see again how irreplaceable and valuable I consider these people and their hospital to be. Thank you for everything. (Original) Mein Besucher-Erfahrungsbericht ist aus der Rettungsstelle, der Intensivstation (D0), der Neurochirurgie/Mund-Kiefer-Gesichtschirurgie (Haus K) und der HNO-Station (C1) Mein Bruder verunglückte schwer. Er hatte ein Politrauma. Genauer zwei unabhängige Schädelbrüche, mehrere Kieferbrüche, eine gebrochene Augenhöhle, gebrochenes Mittelgesicht, geprellte Halswirbel, gebrochene und geprellte Rippen, Schnittwunden und diverse große Hämatome. Nach der völlig unzureichenden Erstbehandlung in einem anderen Krankenhaus kam er hier her, wurde erstklassig behandelt, operiert und nachversorgt. Er war ab dem Moment der Aufnahme in den allerbesten Händen. Selbst als Besucher kann ich dieses Krankenhaus und die oben genannten Stationen im Falle eines schweren Unfalls nur mehr als empfehlen. Mein Bruder lebt und das verdankt er der Behandlung im UKB Berlin. Ausnahmslos ALLE(!!!) Ärzte, Schwestern und Pfleger haben auf mich einen äußerst guten und engagierten Eindruck gemacht. Hervorragend geschult, aufmerksam und respektvoll. Geduldig wurde mir erklärt was bei dem Unfall geschehen ist und wie die Behandlung nun vonstatten geht. Auf meine Bitte, die Röntgen- und MRT Bilder meines Bruders zu sehen, hat sich der behandelnde Arzt die Zeit genommen, mir alles zu zeigen, zu erklären und um mir damit die berechtigte Angst um ihn zu nehmen. Man merkt, dass die Schwestern ihren Job gern machen. Als es ihm langsam besser ging, habe ich auch bei ihnen bemerkt, dass sie sehr erleichtert waren, endlich hoffnungsvolle, positive Prognosen aussprechen zu können bis hin zur humorvollen Entlassung mit Augenzwinkern: "Schön, Sie kennengelernt zu haben aber hoffentlich sehen wir uns nie wieder!" Ich hoffe diese Bewertung wird von ihnen gelesen, damit sie auch hier nochmal sehen für wie unersetzbar und wertvoll ich diese Menschen und ihr Krankenhaus halte. Danke für alles.

Delicious breakfast offer ✨ Friendly nice staff ☀️‼️

The UKB is a very competent hospital and the doctors, nurses, cleaning staff and service staff are all super friendly. The waiting time at the NA is long (about 5 hours for me) but overall it's OK. If people didn't go to the NA where a family doctor is sufficient, that would shorten the waiting time. I would especially like to thank the entire staff of ward B0, especially Mr. Marx (AIP) for the absolutely painless and gentle blood collection.

I was here this morning due to bad pain in my abdomen. Pain is still their as I need to be observed. Whats nice is the vibes so.far are well.. trying their best to make the patient comfy. Speak english and for someone anxious always I would say so far I felt better. I try also in German so I can practice.b ut overall staff, is good, attending. 😀

(Translated by Google) Friendly staff, quick help. Base for the intensive care helicopter of the DRF Luftrettung. Absolutely reliable: emergency doctors, Hems, pilots and technicians, and that 24/7, hats off ... (Original) Freundliches Personal, schnelle Hilfe. Base für den Intensivtransporthubschrauber der DRF Luftrettung. Absolut zuverlässig: Notärzte, Hems, Piloten und Techniker, und das 24/7, Hut ab ...

(Translated by Google) Impossible long wait (Original) Unmöglich lange Wartezeit

(Translated by Google) I drove to the emergency room myself in the summer because of suspected fungal poisoning, had pain for 4 hours despite my lower abdomen! After an infusion and MRI, the doctor wanted to keep me there when I said no because I had to fly the next day, she said succinctly that I didn't need to come, and the examinations would have been otherwise. She sent me home unhealthily without any medication, on arrival I went to the doctor in TR had a bacterial infection. I got antibiotics and it was gone in a week. I understand the doctors that they are overworked, but as a patient I don't go there because it is boring at home. Some empathy would not be bad. (Original) Ich bin im Sommer wegen Verdacht auf Pilzvergiftung in die Notaufnahme selber gefahren, hatte trotz Unterleib Schmerzen musste 4Sunden warten! Nach eine Infusion und MRT wollte die Ärztin mich da behalten, als ich verneinte weil ich am nächsten Tag Fliegen musste, hat sie lapidar gesagt hätte ich gar nicht kommen Brauchen, und die Untersuchungen wären um sonst gewesen . Sie hat mich unfeundlich ohne irgendwelche Medikamente nach Hause geschickt, in der Ankunft Ort bin ich zum Arzt gegangen in TR hatte eine bakterielle Infektion gehabt. Ich habe Antibiotika bekommen, dann war's in eine Woche weg. Ich verstehe die Ärzte das sie überlastet sind, aber als Patient gehe nicht da hin, weil es mir Zuhause langweilig ist. Etwas Empathie wäre nicht schlecht.

(Translated by Google) unfortunately still waiting in suspected acute hearing loss and severe pain over 3 hours, so 1 point deduction. But by the very friendly and loving care and Orga assuming sister and the subsequent very empathetic and competent ENT doctor, I was very well looked after, operated a very thorough diagnosis and dismissed with fortunately "only" a severe ear infection and some drugs home. If it is not until tomorrow noticeably better, I may even come back right away. It gave me the feeling of being not just a number, but that serious to me is troubled !! (Original) Bei Verdacht auf Hörsturz und starken Schmerzen leider trotzdem über 3 Stunden gewartet, daher 1 Punkt Abzug. Aber durch die sehr freundliche und liebevolle Zuwendung und Orga der Annahmeschwester und der nachfolgenden sehr empathischen und kompetenten HNO-Ärztin wurde ich bestens betreut, eine sehr gründliche Diagnostik betrieben und mit zum Glück "nur" einer heftigen Mittelohrentzündung und ein paar Medikamenten nach Hause entlassen. Wenn es bis morgen nicht merklich besser wird, darf ich sogar direkt wiederkommen. Dadurch habe ich das Gefühl bekommen, nicht nur eine Nummer zu sein, sondern dass sich ernsthaft um mich bemüht wird!!

(Translated by Google) Very good accident and hand surgery in this house, the operational area here does professional and high quality work. In the inpatient area C2 everyone was friendly with a smile and at no time did I feel that I was not in good hands here. My wishes were all fulfilled and I would go back here with a clear conscience to receive treatment. I am very grateful and encourage you to continue. (Original) Sehr gute Unfall und Handchirurgie in diesem Haus der Operative Bereich hier leistet professionelle und qualitativ hochwertige Arbeit. Auf dem stationären Bereich C2 waren alle freundlich mit einem Lächeln und ich hatte zur keiner Zeit das Gefühl hier nicht gut aufgehoben zu sein. Meine Wünsche wurden alle erfüllt und ich würde hier guten Gewissens wieder hingehen um mich behandeln zu lassen. Ich bin sehr dankbar und ermutige zum weitermachen.

(Translated by Google) Unfortunately very poor diagnosis of dizziness. Was there because of prolonged vertigo. Was presented to the ENT for 2 seconds, who did a test. That's it Then 3 days of neurological examinations and then the dizziness was blamed on the psyche. The vestibular neuritis was not recognized, although I specifically asked for it and even asked about the test, but it just wasn't done. (Original) Leider sehr schlechte Diagnosestellung zu Schwindel. War wegen lang anhaltenden Schwankschwindel da. Wurde 2 Sekunden dem HNO vorgestellt , der hat einen Test gemacht. Das war's . Danach 3 Tage neurologische Untersuchungen und dann wurde der Schwindel auf die Psyche geschoben. Die Neuritis Vestibularis wurde nicht erkannt, obwohl ich ausdrücklich danach gefragt habe und sogar nach dem Test gefragt habe, der aber einfach nicht gemacht wurde.

(Translated by Google) my case ... was brought in with ambulance ... with a large cut on the lower lip (half of the lower lip hung down) ... when I arrived at the emergency room I was taken to the waiting area ... there I spent over 1 hour. ... the bandages from the ambulance were already there after 10 minutes. druch wet and so I bled the waiting area ... after about 45 minutes. a nurse came into the waiting area and called another patient ... she saw my pool of blood and just said, great and I can take it away again ... do you have to accept something like that ...? again the doctor who took care of my lip gets a 1+ with bees ... he sewed it so well that it can hardly be seen ... Complaints came to nothing as always ... (Original) mein fall... wurde mit RTW eingeliefert... mit großem Cut an der Unterlippe(die hälfte der Unterlippe hing runter)... in der Notaufnahme angekommen wurde ich in den Wartebereich gebracht... dort verbrachte ich über 1 std. ... das Verbandsmaterial vom RTW war schon nach 10 min. druch nässt und ich blutete also den Wartebereich voll... nach ca. 45 min. kam eine Schwester in den Wartebereich und rief einen anderen Patienten auf... sie sah meine Blutlache und meinte nur,na klasse und ich darf das wieder weg machen... muss mann sich sowas bieten lassen...? wiederum der Arzt der meine Lippe versorgt hat bekommt eine 1+ mit Bienchen... er hat das so gut genäht das es kaum zu sehen ist... Beschwerden liefen ins leere wie immer...

The hospital looks good and clean. But the service is total 👎👎👎👎👎👎 Everytime I asked the nurses for help, they always came about 1 hour later, though it was very urgent. My friend was informed that she would be discharged spontantely at the same day without any forecast, where no one could help her at that time to wrap up and the nurses told her to just wait in the lounge. Super bad service 👎👎👎👎👎👎👎👎

Bad hospital too long waiting time even if the waiting area is empty We spent almost 5 hours there. What service are they paid for? Oh yes, for pushing the coffee pot back and forth

This accident hospital used to have such a good reputation. *Intensive ward and the B1 are great, hard-working nurses and carers, which cannot be said about the S1B. If it were that easy, I would have had my husband embarrassed already. Terrible ward (neurological early rehab) The doctors in this accident hospital are great professionals.

(Translated by Google) I was flown in with a fire, the team looked after me immediately and conscientiously. The room was ready for my stay. A super doctors team and the nursing staff on D1 Friendly and nice. I can only recommend it to everyone. (Original) Wurde mit Brandverletzung eingeflogen ,das Team hat sich sofort und gewissenhaft um mich gekümmert . Das Zimmer war gleich bereit für mein Aufenthalt . Ein Super Ärzte Team und das Pflege Personal auf D1 Freundlich und nett . Kann ich nur jedem empfehlen.

(Translated by Google) I can only say good things about the hospital. Above all, I have the greatest respect for the ENT department. Thanks to Mr. Dr. Mittmann and Ms. Dr. My dizziness problem has disappeared more and more since the operation. The two of them accepted the problem without a twitch, which is why I had to go to the examination several times. They were always friendly and courteous despite the stress in their department. Of course you have to plan for waiting time, which is normal! I would always go to Mr. Dr. Mittmann and his team go with everything that has to do with my ears. The hospital can be really lucky to have him, not all otolaryngologists are great, I know what I'm talking about !!! Station C0 is also great. The sisters are constantly trying to make all patients happy. (Original) Ich kann nur Gutes von dem Krankenhaus berichten. Vor allem der HNO-Abteilung zolle ich meinen größten Respekt. Dank Hr. Dr. Mittmann und Fr. Dr. Lauer ist mein Schwindelproblem seit der OP verschwunden. Die Beiden nahmen ohne zu Zucken das Problem an, weswegen ich mehrmals zur Untersuchung hinmusste. Sie waren stets freundlich und zuvorkommend trotz Stress in ihrer Abteilung. Natürlich muss man Wartezeit einplanen, was ja normal ist! Ich würde mich immer wieder zu Hr. Dr. Mittmann und seinem Team begeben mit allem, was mit meinen Ohren zu tun hat. Das Krankenhaus kann sich wirklich glücklich schätzen Ihn zu haben, nicht alle HNO-Arzt sind top, ich weiß von was ich spreche!!! Auch die Station C0 ist toll. Die Schwestern sind ständig bemüht alle Patienten glücklich zu machen.

(Translated by Google) Unfortunately, I have been a patient here many times, so I can also evaluate different stations, the rescue center, the different areas of physiotherapy (inpatient and outpatient). No matter where, I have only met friendly and competent staff. (Special thanks to station D2) I can't understand the grumbling about the long waiting time in the rescue center, or the postponement of planned operations. It is an ACCIDENT HOSPITAL. There is not the first to get there who was there first, but it is treated according to urgency, and that's a good thing !!! The sports room is well equipped, the therapists pay attention to proper training, the swimming pool is equipped with a lift for wheelchair users and shower wheelchairs, is well heated and big enough. The physiotherapists are all great and do a great job. Only the constant change of doctors with the transit doctor is not so great. But that's the way it is. (Original) Leider war ich hier schon öfter Patient, und kann so mit auch verschiedene Stationen, die Rettungsstelle, die verschiedenen Bereiche der Physiotherapie (stationär, und ambulant) bewerten. Egal wo, habe ich bisher nur freundliches und kompetentes Personal kennen gelernt. (Besonderen dank an die Station D2) Das gemecker über die lange Wartezeit in der Rettungsstelle, oder die verschiebung geplanter Operationen kann ich nicht verstehen. Es ist ein UNFALLKRANKENHAUS. Dort kommt nicht der als erstes ran der als erstes da war, sondern es wird nach Dringlichkeit behandelt, und das ist auch gut so!!! Der Sportraum ist gut ausgestattet, die Therapeuten achten auf richtiges Training, das Schwimmbad ist mit hebeanlage für Rollstuhlfahrer und duschrollis ausgestattet, gut geheitzt und ausreichend groß. Die Physiotherapeuten sind alle klasse und machen super arbeit. Nur der ständige Wechsel der Ärzte beim Durchgangs-Arzt ist nicht so klasse. Aber das ist halt so.

(Translated by Google) I have been a patient there for several years and can only say positive things about the employees and staff. Never had to wait long at the D-doctor or in the pain clinic. Also on ward D2 are super dear nurses and doctors. (Original) Bin seit mehreren Jahren dort Patientin und kann nur positives über die Mitarbeiter bzw. Personal mitteilen. Musste nie lange warten beim D-Arzt bzw. In der schmerzambulanz. Auch auf der Station D2 sind super liebe Schwester und auch Ärzte.

(Translated by Google) Waited 4 hours in the waiting area and again waited hours in bed after calling. I then stopped the treatment, they didn't even ask how we should proceed now ... sad no one takes care of you there ... (Original) 4 Stunden im Wartebereich gewartet und nach dem aufrufen wieder Stunden im Bett gewartet. Ich habe dann die Behandlung abgebrochen es wurde nicht mal gefragt wie wir jetzt weiter verfahren...traurig niemand kümmert sich dort um einen ...

(Translated by Google) Dr Große, the cardiologist, I have never met such an unfriendly, cold-hearted doctor who is incompetent with patients in my life. If you writhed in pain and need help, you cannot count on this woman / doctor, you are more likely to be turned on. She's a shame on this hospital (Original) Frau Dr Große, die Kardiologin, ich habe noch nie eine so unfreundliche, kaltherzige und zum Patienten unkompetente Ärztin in meinem Leben getroffen. Wenn man sich vor Schmerzen krümmt und Hilfe braucht, kann man auf diese Frau / Ärztin nicht zählen, eher wird man dumm angemacht. Sie ist eine Schande für dieses Krankenhaus

(Translated by Google) The nurses and service staff as well as physiotherapists in the surgical department D2 are very good, I felt really good. Thanks to everyone who helped me. (Original) Die Krankenschwestern und das Sevicepersonal sowie Physiotherapeuten der Chirurgischen Abteilung D2 sind sehr gut,habe mich echt wohl gefühlt.Danke an alle die mir geholfen haben.

Unprofessional

Danke an alle die mir geholfen haben, die Behandlung war schnell und alle Schwestern und das gesamte Pflegepersonal, die Damen die uns mit Essen versorgt haben und sich um alles so toll gekümmert haben waren ausnahmslos nett, hilfsbereit und freundlich... Mein besonderer Dank geht an die Station B2... Mein kurzer schmerzhafter Aufenthalt war sehr schön, wenn man so etwas von einem Krankenhaus sagen kann und es wurde sich um alles bestens gekümmert... Ich bin sehr froh dort gelandet zu sein. Dankeschön

Einen Stern für die Pflegefachkraft, der Rettungsstelle des UKB-Berlin. Die Krankenschwester bei der Annahme war an Unfreundlichkeit nicht zu übertreffen. Solch ein Patientenunfreundliches Verhalten geht meines Erachtens nach garnicht! Zudem war die Rettungsstelle an diesem Tag so leer wie sonst nur äußerst selten. Trotz dessen konnte sich nicht vernünftig um den Patienten gekümmert werden.

So I have to say that overall I'm really excited about the UKB, I've been to several of them, I went to the emergency room on February 23rd, of course it's stressful, I also had to wait a bit, had very bad pain in my back and could hardly walk , the doctors immediately tried to relieve my pain and was then immediately admitted because of Mr. I then came to station B1. The ward doctor also explained to me very well what to do next. I then got a PRT injection, unfortunately it didn't help and I had surgery a day later. The senior doctor also explained everything to me in detail, so that even a layperson could understand it, so I thought that was really great. The doctors also asked every day how it worked and took it seriously. So to the station, I really have to praise everyone there, I hadn't yet experienced whether it was the service staff, always nice sayings and trying to fulfill all wishes, thank you very much, you are too good. The sisters and carers were the same, always trying hard and there was also time for a short chat, unfortunately I don't know all the names, I was able to remember one, Sister Daniela, dear, as I said, you don't know this kind of humanity in other houses. Thank you all.

Although we had to wait a long time, it was worth it; both the friendly staff and the doctor were excellent

I was here after a commuting accident in 2022 and again in 2024, station B3. I was excited. The doctors are competent, communicative and very cooperative. The nursing staff is competent, very attentive and compassionate. I felt very well looked after. The service was also great. I would happily recommend the clinic.

There are sometimes very eager and friendly staff. After only 20 minutes I was invited in and blood was taken. After another 120 minutes a nurse came and asked me 1000 things, none of which were written down at all. I was then asked a second time. After 2 hours I was accidentally called for an X-ray and after another 3 hours I asked if they could tell me what happened next. The answer "no" was nice and dry and he was gone. After another hour someone came to me and was surprised that I was still there because he forgot to send me home. I then waited 2 hours in the waiting room for the results and medication.

Futuristic, clean, but….. most important: the staff seems to be super happy to work there. An ER is among the most stressful work environments, still everyone (!) was very friendly yet self confident! Professional, able to adjust to all the different needs and at the same time able to set boundaries towards unnecessarily impatient clients (this is an ER, so you better to develop some patience as you’re not the only one in need of care!). Even in the face of worries and pain it was a great experience altogether! Great job, nurses are the best!

If you have to go to the emergency room, I can definitely not recommend this hospital to you. You wait about an hour at the registration desk because there is no one sitting there to take you in. If they were kind enough to send a nurse to the emergency room to register you, you can wait another hour or so until they examine you. I recommend that everyone if you have an emergency go to another hospital and you won't be helped here. By waiting here you will be healed faster than you will be helped.

This hospital, first and foremost the NA, is more of an illusion than reality. My father was advised by his doctor to go to the NA with an admission certificate. He has 2 fractures, one in the lumbar spine and one in the thoracic spine. We had to wait in the waiting room for 6 hours and thought my father would be taken care of during that time. Unfortunately, he lay in a room the whole time without any real treatment and was in pain. He didn't even get anything for the pain. At some point an x-ray was carried out and the fractures were clear, but according to the doctor there was nothing that could be done and my father was discharged. The doctor's letter then said false fractures and recommended Ibu and Novaminsulfone. Not more. 1 week later he was operated on in another clinic because the seriousness was apparently recognized there and a 3rd fracture was also visible. I really have a lot of understanding, especially because of the lack of staff and the like, but something like that just doesn't work at all.

(Translated by Google) My daughter and I were brought here by Templin yesterday because she was diagnosed with a severe and complicated forearm fracture. When we got to the emergency room, it didn't take us long to get it. I can only praise the staff, they were all super nice and treated my daughter very sensitively. Thanks for that 😇😊. (Original) Meine Tochter und ich sind gestern von Templin hier gebracht worden, da bei ihr ein schwerer und komplizierter Unterarmbruch diagnostiziert worden ist. Angekommen in der Notaufnahme, mussten wir nicht lange, bis wir dran gekommen sind. Das Personal kann ich auch nur loben, es waren alle super nett und sind sehr einfühlsam mit meiner Tochter umgegangen. Danke dafür 😇😊.

(Translated by Google) On the advice of my doctor, I was referred to ward C0 via Abbot: J0. When I arrived I felt that I was in good hands. Everyone and I really mean everyone tried very hard for my and the well-being of all patients. I would like to thank everyone from this point. Please please keep it up and thumbs up !!!! (Original) Ich war auf raten meines Arztes über die Abt:J0 auf die Station C0 überwiesen worden. Schon bei der Ankunft hatte ich das Gefühl, mich in guten Händen zu befinden. Alle und ich meine wirklich alle bemühten sich sehr um mein und das Wohl aller Patienten. Ich möchte mich von dieser Stelle aus bei allen bedanken. Bitte bitte macht weiter so und Daumen hoch!!!!

(Translated by Google) Unfortunately I had to give it 1 star. It's a shame it turned out so bad. Sisters are rude. There are no doctors in the house. Statement from a sister, we only have 1 doctor in the whole house. You are not treated either. Even if it's a bad one. (Original) Leider mus stand 1 Stern geben . Schade das es so schlecht geworden ist. Schwestern sind unfreundlich . Ärzte gibt es im Haus garnicht. Aussge von einer schwester, wir haben nur 1 arzt im ganzen haus. Behandelt wird man auch nicht . Selbst wenn es um ein schlimm steht .

(Translated by Google) You are great! (Original) Ihr seid Klasse!

(Translated by Google) I can only say positive things. After being botched up by a D-doctor, I was ordered to the accident treatment center in Wilmersdorf. Then everything went quickly. Transfer to the UKB, examination and later discussion in the medical committee. Surgery appointment and subsequent rehab ... everything under one roof. Great doctors who have a lot of responsibility, as it is a teaching hospital. In my opinion, there is no better way to prepare young doctors for their professional lives. Great nursing staff, great physiotherapists, everyone always up to date with the latest medical standards, what more could a person want? I was well looked after and felt in good hands. (Original) Ich kann nur positives berichten. Nach Pfusch von einem D-Arzt wurde ich in die Unfallbehandlungsstelle in Wilmersdorf bestellt. Danach ging alles Schlag auf Schlag. Überweisung ins UKB, Untersuchung und spätere Besprechung im Ärztegremium. OP Termin und anschließende Reha ... alles unter einem Dach. Tolle Ärzte die eine hohe Verantwortung tragen, da es sich um ein Lehrkrankenhaus handelt. Besser können junge Ärzte, meiner Meinung nach, nicht auf ihr Berufsleben vorbereitet werden. Super Pflegepersonal, super Physiotherapeuten, alle immer auf dem neusten medizinischen Stand, was will Mensch mehr? Ich wurde bestens betreut und fühlte mich gut aufgehoben.

(Translated by Google) Thank you thank you thank you for being there! i had an accident and got the help i needed !! Thanks a lot for this.... (Original) Danke Danke Danke das es euch giebt ! ich hatte einen Unfall und bekam die Hilfe die ich nötig hatte !! Vielen Dank dafür....

(Translated by Google) After waiting a while in the emergency room (it doesn't go any faster in other hospitals), I immediately had an operation on my left hand and afterwards I was well cared for for 3 days on ward D1. Kudos to the team! (Original) Wurde nach etwas Wartezeit in der Notaufnahme( geht in anderen Krankenhäuser auch nicht schneller) sofort an meiner linken Hand operiert und anschließend 3 Tage auf Station D1 bestens versorgt.Dickes Lob an das Team!

(Translated by Google) Despite the care staff which was very nice and tried hard. Was the waiting time in the rescue center a disaster. It is clear that you have to bring time with you, but to let everyone wait 2 1/2 hours before registering and then wait another 1.5 hours is an absolute scandal. Doctors who hardly treat either (Original) Trotz des Pflegepersonals was sehr nett u bemüht war. War die davor gehörige Wartezeit in der rettungsstelle eine einzige Katastrophe. Ist ja klar das zeit mitgebracht werden muss aber schon vor der Anmeldung 2 1/2 Stunden alle warten zu lassen und anschließend erneut 1,5h Stunden warten zu lassen ist ein absoluter Skandal. Ärzte die auch kaum behandeln

(Translated by Google) I am receiving medical treatment in cardiology and I have only had absolutely positive experiences. Long waiting times are the order of the day, but I am happy to accept them knowing that I will be treated by an experienced and very friendly team of doctors. (Original) Bin in der Kardiologie in medizinischer Behandlung und kann mich habe nur absolut positive Erfahrungen gemacht. Lange Wartezeiten sind an der Tagesordnung, aber die nehme ich gern in Kauf wissend, von einem erfahrenen und sehr freundlichem Ärzteteam behandelt zu werden.

(Translated by Google) Anyone who survived the UKB with a serious illness was lucky. I suffered a pressure ulcer due to poor care. That was not because of the carers, but because of the purely profit-oriented concept of this human recycling plant. (Original) Wer mit einer schweren Erkrankung das UKB überlebt hat Glück gehabt. Habe mir aufgrund der mangelhaften Pflege einen Dekubitus zugezogen. Das lag aber nicht an den Pflegern, sondern an dem rein auf Profit orientierten Konzept dieser Menschenverwertungsanlage.

(Translated by Google) A cheek how one is treated as a relative there. Unfortunately I can't say anything positive. (Original) Eine Frechheit wie man als Angehöriger dort behandelt wird. Kann leider nichts positives berichten.

(Translated by Google) Cardiology, 2013/14 - bad, worse, worst! (Original) Kardiologie, 2013/14 - schlimm, schlimmer, am schlimmsten!

The best hospital ever💞

(Translated by Google) Station J0: Great team, good support, short waiting times, short-term appointments, cardiac catheter surgery ok for me - thank you to everyone !!! (Original) Station J0: Tolles Team, gute Betreuung, kurze Wartezeiten, kurzfristigen Termin, Herzkathetereingriff für mich ok - Dankeschön an alle!!!

(Translated by Google) All employees in the emergency room are extremely nice and take care of the patients. (Original) Alle Mitarbeiter in der Notaufnahme sind mega lieb und kümmern sich rührend um die Patienten.

(Translated by Google) I was here in spring 2020 for an early implant removal. One of the screws had come loose in the bone and was now causing me problems. Here I was very well advised and accepted despite Corona. Other hospitals had turned me away beforehand. The explanation about the upcoming operation was very precise and all my questions were answered kindly. The surgeon and the surgical assistants were very friendly and understanding! I was very afraid of operations beforehand and even survived them well under local anesthesia! Highly recommended facility! (Original) Ich war im Frühjahr 2020 aufgrund einer frühzeitigen Implantatentfernung hier. Eine der Schrauben hatte sich im Knochen gelöst und bereitete mir nun Probleme. Hier wurde ich sehr gut beraten und trotz Corona aufgenommen. Andere Krankenhäuser hatten mich vorher abgewiesen. Die Aufklärung über die bevorstehende Operation war sehr genau und alle meine Fragen wurden freundlich beantwortet. Die Chirurgin und die OP-Assistenten waren sehr freundlich und verständnisvoll! Ich hatte vorher große Angst vor Operationen und habe diese sogar in lokaler Anästhesie gut überstanden! Sehr empfehlenswerte Einrichtung!

nice clinic

very bad service,I can't move my right hand and I ask security to let my sister inside ,i need help to go washroom ,they don't allow her in,and I also ask help in reception they are also saying due to COVID restrictions they won't allow to her in here many people are sitting they are not patients and in my case they are not allowing my sister to come inside.please be kind

Really lovely staff, and already in such a beautiful location. My experience was easy and pleasant. Thank you so much!

They’re a joke, got 3 appointments for an operation and each time it was canceled. The excuse is “we are an emergency hospital and cannot plan ahead”. You’re a bunch of clowns.

Wir waren letztes Wochenende zu Besuch in diesem Krankenhaus. Das Krankenhaus wirkte auf unser sehr sauber. Die Parkanlagen drumherum sind wirklich schön angelegt. Die Schwestern auf Station waren sehr freundlich und zuvorkommend. Die Ausstattung in den Zimmern ist überdurchschnittlich. Im Badezimmer liegen beispielsweise diverse Handtücher bereit, sowie verschiedene Seifen und Cremes.

I came from the emergency room earlier. Today I can say for the first time that at least the doctor from the emergency room (neurologist) really made an effort to help me and I just think that's great, he also took the time, despite my cat hair allergy. Thank you very much for that. 'Most of the sisters there are nice too. I was there from around 3:00 p.m. to 1:00 a.m.

Had to have emergency surgery. Almost everyone was nice to help calm my nerves. Good doctors, most of the nurses were nice. One specifically in the night shift was so sweet and caring! With the current load of patients - I had an overall good experience there. Thank you!!

I had 3 knee operations there from 2012 - 2016 (unfortunately as a child I couldn't really decide where to go :))). All three were fucked up so badly that I suffered from it throughout my youth from 12 to 24. Surgeons and another hospital just shook their heads and now everything possible has been done to correct the mistakes made back then. It's a real shame because my grandmother had a great heart operation there, but unfortunately it wasn't successful for me. Only a few of the staff were friendly and they treated you a bit too harshly. The hospital may have improved a bit in the meantime, I have no idea. But the bad memories are deep and I will never be able to go here again. :/

Nice building, nice garden. People are generally friendly. It’s a good hospital in comparison with the other options in Berlin. Unfortunately, waiting times even with appointment are extreme! Bring lunch and drinks, even when your appointment is in the morning. Trust me, you’ll need it. The canteen has only the most unhealthy food options. Same with the hospital food served in the rooms. Comically bad and unhealthy…

...when I was brought into the treatment room the first question was why I didn't go to a doctor. Well, I tried and it was simply impossible in this field. Everyone recommended a rescue center to me. Since the pain was very severe and had a strong impact on me, I did so, even though I was actually embarrassed about having to commit staff to an NA. Despite this initial disappointment, I would like to be fair and thank the nursing staff, they were very friendly to me across the board (to the complaining and complaining patients there, try to be a little more understanding and friendly, it will come back). The interaction with each other was also very harmonious and mixed with humor, that's how it should be. Now to the two doctors who probably liked to have fun with me and used me for training purposes. Maybe they wanted to make it clear to me again that I have no business here. They didn't even begin to listen to what I said, made it very clear that they decided how things went and caused me almost unbearable pain. After the diagnosis, I again said that I was of the opinion that the actual problem had not been assessed. But she wasn't interested. So I go home with this “harmless” diagnosis. The next day the pain got worse and I went to another clinic, not far from UKB. I had lost trust in the UKB. Everything was friendly here, doctors who listened to me and in the end it turned out that the UKB wasn't a sufficient diagnosis. It wasn't wrong, but as I suspected, the bigger problem was overlooked and it could have ended badly. With a good lawyer I would be a millionaire in other countries.

I had an accident at work on April 3rd and was taken to the UKB by emergency services. I was positively surprised by the entire organization, from the emergency room to the ward. In the emergency room, doctors and nurses worked hand in hand and were very well organized; I always felt treated well and loved! The diagnosis in the emergency room was quick, after a few hours I was in the IMC, and a day later in ward D2. A big compliment to all the nursing staff, everyone was very nice and professional. The entire building is clean and very modern. I am a nurse myself and can only say how good everything was; Despite my difficult situation, I am glad to have ended up in this hospital.

It is good to know that there is help on Saturday and Sunday. The place is very busy, but the staff is polite and nice. I am very satisfied with my examination and the way I was treated.

(Translated by Google) View from the construction of a new wing (Original) Widok z budowy nowego skrzydła

(Translated by Google) Was only here for a visit, but huge terrain and nicely laid out (Original) War nur zu Besuch hier , aber riesen Gelände und schön angelegt

(Translated by Google) After metal removal on 08/21/2020 in the right wrist. Education by anesthesia doctor was great. Afterwards on Ward D1 the nurses have partly missed their job. You get sloppy when you speak your mind. Had an operation on Friday, on Saturday a person in a white coat came and stopped in the door and didn't even say who she was. It just came: I just wanted to see if everything was okay. We said yes and she was gone. We thought she would come back, we're waiting for it today. Hygiene is underground, the table is wiped with a rag and then the toilet is cleaned. The thought that you are the last room on the ward makes you shudder. You don't need to be surprised if you get sick and catch any germs. BIG praise to the Yellow Angels. The ladies are super nice and help wherever they can. The occupational therapy department was also great: The ladies tried very hard and I got a tip for a good occupational therapist in my area. I'm supposed to do another 4 weeks of rehab. THANKS TO GOD, DON'T GO TO STATION D1. After I decided to go at my own request, the doctor threw me at my head: "Then I must now expect that the further treatment would not be paid for. "I think there is such a thing as a treatment obligation and I am not being compelled to do anything. (Original) Nach Metall Entfernung am 21.08.20 im rechten Handgelenk. Aufklärung durch Narkose Arzt war toll. Danach auf StationD1 die Schwestern haben zum Teil Ihren Job verfehlt. Sie werden pampig wenn man sein Meinung sagt. Freitag OP gehabt, Samstag kam mal eine Person im weißen Kittel, blieb in der Tür stehen sagte nicht einmal wer sie ist. Es kam nur: Ich wollte nur mal sehen ob alles in Ordnung ist. Wir sagten ja und weg war sie. Wir dachten sie würde wiederkommen darauf warten wir heute noch. Hygiene ist unterirdisch, mit einem Lappen wird der Tisch abgewischt und danach die Toilette geputzt. Der Gedanke das man das letzte Zimmer auf der Station ist lässt ein Erschaudern. Da braucht man sich nicht wundern wenn man krank wird und sich irgendwelche Keime einfängt. DICKES Lob an die Gelben Engel. Die Damen sind super nett und helfen wo Sie nur können. Toll war auch die Abteilung Ergotherapie : Die Damen gaben sich große Mühe und ich bekam auch gleich noch den Tipp für eine gute Ergotherapeutin in meiner Nähe. Ich soll noch eine Reha von 4 Wochen mach. GOTT SEI DANK NICHT AUF STATION D1.Nachdem ich mich dann entschlossen habe auf eigenen Wunsch zu gehen, wurde mir vom Arzt an den Kopf geworfen :,, Dann müsse ich nun damit rechnen, daß die weitere Behandlung nicht bezahlt werden würde. " Ich glaube, es gibt so etwas wie eine Behandlungspflicht und ich lasse mich nicht zu etwas nötigen.

SuperGooda and profetional

(Translated by Google) Super friendly staff and very good care by the doctor ? little waiting time (Original) Super freundliches Personal und sehr gute Betreuung durch den Arzt ?geringe Wartezeit

(Translated by Google) very kind sisters and carers (Original) sehr freundliche Schwestern und Pfleger

(Translated by Google) Apart from the fact that you are not only treated by a doctor and have to ask about everything, I am satisfied with the hospital and the staff. (Original) Abgesehen davon das man nicht nur von einem Arzt behandelt wird und wegen allem nachfragen muss bin ich zufrieden mit dem Krankenhaus und dem Personal.

(Translated by Google) Good experience and nice staff. (Original) Gute Erfahrung gemacht und nettes Personal.

(Translated by Google) I would like to thank my uncle for the extremely good treatment on ward E3. He had already spent months in other institutions that had not treated him nearly as professionally and lovingly. Big compliments to the doctors and all the nursing staff. With them he got the courage to live again. (Original) Ich möchte mich für die überaus gute Behandlung meines Onkels auf der Station E3 bedanken. Er hatte schon Monate in anderen Einrichtungen verbracht,die ihn nicht annähernt so provessionell und liebevoll behandelt haben. Gr0ßes Lob den Ärzten und dem ganzen Pflegepersonal. Bei ihnen hat er wieder Mut zum Leben bekommen.

(Translated by Google) I would prefer not to give a star Was there with my wife because of lack of air, she was checked and everything was fine, but then stamping that as psychological doesn't work at all, we were there twice in total because of the same thing and again and again you were sent home .... That is excluded My wife has a lung disease caused by smoking .... But I know there are psychological problems .... You already know that is failure to provide assistance .... For me it is clearly the worst sick house in Berlin🖕 (Original) An liebsten würde ich kein Stern geben War mit meiner Frau da wegen Luft not sie wurde kontrolliert und so alles gut aber das dann als psychisch ab zu stempeln geht gar nicht wir sind insgesamt 2x da gewesen wegen der selben sache und immer wieder wurde mann nachhause geschickt.... Rausgenommen ist das meine frau eine Lungen Krankheit hat die durch das Rauchen entstanden ist.... Abe ich Weiss es sind psychische Probleme.... Ihr wisst schon das ist unterlassen hilfeleistung.... Für mich ganz klar das schlimmste kranken Haus in berlin🖕

(Translated by Google) I loved it, thanks (Original) me encanto gracias

(Translated by Google) Staff overwhelmed, unfriendly ..... (Original) Personal überfordert, unfreundlich.....

(Translated by Google) NIEWIEDER !!! (Original) NIEWIEDER !!!

(Translated by Google) Variety of specialist doctors (Original) Vielzahl von Fachärzten

I would like to comment on the cafeteria. If you want to be served nicely, please go to the nice gentleman, the ladies don't care about you at all. After I had queued and it was my turn, I was emphatically informed that the ladies were now having a business conversation. I think you should serve your guests. You can also find time for business discussions when there are no customers at the checkout.

I've never seen such incompetent staff in a rescue center!!! And what's more, I was alone in the rescue center and still waited 6-7 hours. Absolutely not recommended.

The incentive to become a doctor should not just be based on being able to say you are a doctor because of the prestige. What should distinguish a doctor is that there is a little more than just specialist knowledge, but also sensitivity and empathy. The doctors and nurses sit behind a glass window in their office in the emergency room and deliberately look away when you go there to ask a question. After waiting forever and with zero attention or information, I realized that I could have been released a long time ago. A pity. It gives the impression that people are forgetting who the service provider is for whom.

A really great hospital, the UKB! Despite the rescue center being full, there was no noticeable rush. Everyone exuded a very calming calm. When tears flowed, there was a hand that calmed you. My special thanks go to B1, neurosurgery. From the cleaning staff, to the boys and girls from the transport, to the yellow angels who bring the food, to the anesthesia in the operating room, to the nurses and all the doctors, EVERYONE is very loving, sensitive and warm with every single patient dealt with. In the morning you were greeted with a song and there was laughter. At least you had the impression that everyone was having fun and putting a lot of heart into their work. As a patient you just feel comfortable and can just concentrate on yourself and getting well. Everyone greeted you and spoke to you in an understandable manner and not in technical jargon! But above all, they are also competent in the UKB!! They were finally able to help me with a third operation within 10 weeks. (The first 2 were in a large hospital in Steglitz. Everything written here was the opposite. A few sisters were quite nice in Steglitz. ) Even if the journey took over 1 hour for me. I would go to UKB again and again!

Woman at reception so rude Should look for a new job

Emergency Easter Saturday evening - after 3 hours on the phone with the medical service, I went to the emergency room at the UKB myself. I expected everything, but NOT such a positive experience!!!!! A young doctor was there for me without any significant waiting time , ordered all the necessary examinations and after 2 hours I was able to go home calmly and with my leg bandaged. As I said, not expected and soooo positively surprised. Thank you for such a good experience!!!!!