Mittelallee 8, Ward 27B. It's just sad what's going on... You don't feel welcome here at all, on the contrary, very unfriendly and very annoyed, we were just happy when we were discharged the next day after the operation. Except for 2-3 sisters, the others are out of place. Pure disappointment for us. I feel like the ladies have forgotten who their patients are, they're just kids who just need love and attention, compassion... Please find another job... Our special thanks go to that surgical team, The senior physician Dr Salchow, the anesthesiologist and the others really did a great job. We were always convinced of this, otherwise we would have chosen this hospital for the operation.

The most important! It looks clean there. A bit sad for a children's hospital but good staff who know their job. Only the friendliness needs some improvement. When I'm there with a child with mobility problems and then words like "if the Oind isn't there right away, it's the next person's turn" then that's something that makes me angry. So think first and then talk. That's why I deducted a star.

(Translated by Google) a nightmare! You arrive there with a sick child in an ambulance and are only stupidly turned on by the lady at the front desk. What a greeting! Then the waiting time is 5 hours. In tears we took a taxi back without an investigation. But with a feeling that is Berlin too! (Original) ein Albtraum! Man kommt mit krankem Kind im Krankenwagen dort an und wird erst einmal nur blöd von der Dame am Empfang angemacht. Was für ein Willkommensgruß! Dann sind die Wartezeiten 5 Stunden. Unter Tränen haben wir uns ein Taxi zurück genommen, ohne Untersuchung. Aber mit einem Gefühl, dass ist auch Berlin!

(Translated by Google) Dreadful! The bad thing is that in Berlin you no longer dare to go to the emergency room with a small baby. Hygienic conditions are really not good anymore! Because of this, many children first become infected with dangerous bacteria. That is known and absolutely negligent. The waiting times are absolute hell. But here you can not blame the staff. They are completely overwhelmed by the rush. Which also has much to do with the fact that the emergency room is used as a normal doctor's office. And that unfortunately primarily by our foreign fellow citizens, who are used to it from their own countries to go to the hospital, since it is here, not as usual with us, doctors' practices for initial treatment. This makes me personally too angry every time you sit there with baby and really have a problem. But the fact that one feels as a "German" in the Virchow absolutely in the minority, raises many a lot of displeasure and is really no longer solemn. (Original) Schrecklich! Das schlimme ist, dass man sich in Berlin nicht mehr traut, mit einem kleinen Baby in die Notaufnahme zu gehen. Hygienische Zustände sind hier wirklich nicht mehr gut! Viele Kinder stecken sich aufgrund dessen erst mit gefährlichen Bakterien an. Das ist bekannt und absolut fahrlässig. Auch die Wartezeiten sind die absolute Hölle. Aber hier kann man dem Personal keinen Vorwurf machen. Die sind absolut überfordert von dem Andrang. Was auch sehr damit zutun hat, dass die Notaufnahme als normale Arztpraxis benutzt wird. Und das leider vorrangig von unseren ausländischen Mitbürgern, welche es aus eigenen Ländern gewohnt sind ins Krankenhaus zu gehen, da es hier, nicht wie bei uns üblich, Arztpraxen zur Erstbehandlung gibt. Das macht mich persönlich jedes Mal zu wütend, wenn man mit Baby dort sitzt und wirklich ein Problem hat. Aber auch die Tatsache das man sich als " Deutscher" gerade im Virchow absolut in der Minderheit fühlt, wirft bei vielen großen Unmut auf und ist wirklich nicht mehr feierlich.

(Translated by Google) An absolute impudence as we were treated there. Our daughter is 10 months old and had over 40 fever! NOBODY took care of her, measured no fever, no control etc! We had to wait 2 hours, children dancing alive and happily through the waiting room were treated with a little cold in front of us. After 2 hours waiting, our daughter seemed absent-minded and apathetic. We asked when we finally can to the doctor. Suddenly it was said: oh was a communication problem, they did not know how bad it was! I beg your pardon? We said that explicitly at the registration !!! The funny sister at the registration rang me rude on why I give her no suppository, I told her because my pediatrician said we should give it to her after consultation with a doctor and thus be very careful because fever is not bad in itself. She just said, well you can give it to her at 37.5, you did wrong in that case. What does she really think who she is? Immediately I go to the hospital with her for the examination and do not have to listen to such a crap from someone who is not even a doctor. I recommend everyone to avoid this hospital! Once and never again! Your cheeky answers to our questions have now brought you a star in the rating. The waiting room was also very uncomfortable. Absolutely not recommended! (Original) Eine absolute Frechheit wie wir dort behandelt wurden. Unsere Tochter ist 10 Monate alt und hatte über 40 Fieber! NIEMAND hat sich um sie gekümmert, kein Fieber gemessen, keine Kontrolle durchgeführt etc! Wir mussten 2 Stunden warten, Kinder die lebendig und fröhlich durch den Warteraum getanzt sind wurden mit einem kleinen Schnupfen vor uns behandelt. Nach 2 Stunden Warten wirkte unsere Tochter geistesabwesend und apathisch. Wir fragten wann wir denn endlich mal zur Ärztin können. Auf einmal hieß es: ach war ein Kommunikationsproblem, sie wussten gar nicht wie schlecht es ihr ging! Wie bitte? Wir haben das ausdrücklich bei der Anmeldung gesagt!!! Die komische Schwester bei der Anmeldung ranzte mich frech an warum ich ihr kein Zäpfchen gebe, ich sagte ihr weil mein Kinderarzt meinte wir sollen es ihr nach Rücksprache mit einem Arzt geben und damit sehr vorsichtig sein da Fieber an sich nichts schlechtes ist. Sie meinte nur, naja Sie können ihr es auch bei 37.5 geben, Sie haben in dem Fall falsch gehandelt. Was denkt die eigentlich wer sie ist? Ich bin umgehend mit ihr ins Krankenhaus zur Untersuchung und muss mir dann nicht so einen Mist von jemanden anhören der nicht mal ein Arzt ist. Ich kann jedem empfehlen dieses Krankenhaus zu meiden! Einmal und nie wieder! Eure frechen Antworten auf unsere Fragen haben euch jetzt einen Stern in der Bewertung gebracht. Der Warteraum war auch sehr unangenehm. Absolut nicht empfehlenswert!

(Translated by Google) Just terrible ! While I was in a Kh, my son (15 months old) had a high fever for 4 days (41-41.8). On the fourth day (a Saturday) my husband decided to go to Kh with the little one because it didn't get any better. After measuring fever and looking into her mouth once, the doctor sent him home and said he just kept on suppositories! On Monday morning it was very bad with the little one, got blue lips and hands and feet and had difficulty breathing. We went to a pediatrician and you just had to take blood to see that the little one has bacterial infections in the blood !!! Under no circumstances will I put my foot in the Kh again and advise against this! (Original) Einfach nur schrecklich ! Während ich mich selbst in einem Kh befand hat mein Sohn (15 Monate Alt) 4 Tage lang hohes Fieber gehabt (41-41,8). Am vierten Tag (ein Samstag) entschied mein Mann mit dem kleinen ins Kh zu fahren weil es nicht besser wurde. Nach Fieber messen und einmal in den Mund gucken hat ihn die Ärztin nach Hause geschickt und meinte einfach weiter Zäpfchen geben! Am Montag früh war es schon sehr schlimm mit dem kleinen , hat blaue Lippen und Hände und Füßchen bekommen und hatte Schwierigkeiten mit atmen. Wir sind zu einem Kinderarzt hin und man musste NUR Blut abnehmen um zu sehen das der kleine eine bakterielle Infektionen im Blut hat!!! Ich werde auf keinen Fall nochmal meinen Fuß in das Kh setzen und rate das jedem ab!

(Translated by Google) Very very bad department for children. I asked the nurse to change the pillow and told me she came right in and after 2 hours she came first. And I wanted to nurse my child in the patient games room, she threw me out there and told me to breastfeed elsewhere, there is no nursery room here ??? really naughty and neat (Original) Sehr sehr schlechte Abteilung für Kinder. Ich habe von der Krankenschwester verlangt das sie das Kissen ändert und hat mir gesagt sie kommt sofort und nach 2 Stunden ist die erst gekommen. Und ich wollte mein Kind im Patienten Spiele Zimmer stillen dan hat sie mich dort raus geworfen und mir gesagt ich solle wo anders stillen es gibt hier kein stillzimmer ??? echt frech und null anstand

Old Swede, it feels like 1 child is being treated every hour and I thought in the evening on Saturday at 5 p.m. there were only 8 families in front of us, they're about to close here, it's only until 8 p.m. and there are still 5 families waiting and there were also families in the treatment rooms. Unfortunately, children always get the worst things on holidays and long weekends. KV on-call has no pediatricians and said they go to Virchow 7 on the waiting list, waiting time 25 minutes 🤣🤣🤣🤣🤣😂😂😂😂😂 If I don't get something from my own kids, then I'll definitely get infected here, everyone waiting in a very small space 😬 I'm making my will. We were inside for almost 2 minutes, a swab was done and a prescription was given. The doctor and nurse were nice to us. p.s. Yes, I know it's an "emergency room", for us it's an emergency too, but some people are here because of laps and our healthcare system is at its end. The KV hotline itself said that they don't have pediatricians who make house calls on holidays/Sundays and that there are KV pediatricians specifically in the hospitals for this purpose and we should go there.

(Translated by Google) This is the worst child emergency clinic there is. Not only because of the endless waiting time and the unorganized process, no, even the doctors / interns do wrong diagnoses here. The sisters at the registration work listless and do not pay attention to the waiting faces of the parents at all. I can not recommend this beautiful child emergency clinic at all. A star is even too much. Glad you make your way to another clinic (Original) Das ist die schlechteste Kindernotfallklinik die es gibt. Nicht nur wegen der unendlich langen Wartezeit und dem unorganisierten Ablauf, nein, sogar die Ärzte / Assistenzärzte machen hier falsche Diagnosen. Die Schwestern an der Anmeldung arbeiten lustlos und beachten die wartenden Gesichter der Eltern überhaupt nicht. Ich kann diese sch**** Kindernotfallklinik überhaupt nicht weiterempfehlen. Ein Stern ist sogar zu viel.Lieber macht man sich den weiten Weg in eine andere Klinik

(Translated by Google) Just awful this department rude nurses extremely long waiting times and sent home without proper examination at the end. Easy for nothing and anyone to recommend Impossible that something like that happens in Germany ..... (All beginner doctors and depressing sister) (Original) Einfach nur grauenvoll diese Abteilung unhöfliche Krankenschwestern extremmm lange Wartezeiten und am ende ohne richtige Untersuchung nachhause geschickt. Einfach für nix und niemanden zu empfehlen Unmöglich das so etwas in Deutschland vorkommt..... (Alles Anfänger Ärzte und deprimierende Schwester)

(Translated by Google) Never again. My son had a school accident. Waiting time was not very long (about 45 minutes approx.). We were sent to the rôntgen. A minimal break on the grosszehe.Er got a plaster up to the knee. No chance to run. He got help. The next day we had to gipskontrolle to the Durchgangsarzt. He could not believe what he saw. You would not need that gypsum at all and then to the knee. He immediately removed and plastered the plaster. Now he gets much better. Never again diesel rescue. (Original) Nie wieder. Mein sohn hatte einen schulunfall. Wartezeit war nicht sehr Lang(45minuten ungefàhr).Wir wurden zum róntgen geschickt. Ein minimaler bruch an der grosszehe.Er bekam einen gips bis hoch zum knie. Keine chance mehr zum laufen. Er bekam gehhilfen. Nàchsten tag mussten Wir zur gipskontrolle zum durchgangsarzt. Er konnte es garnicht glauben was er da sah. Man hàtte das garnicht gipsen brauchen und dann noch bis zum knie. Er hat den gips sofort entfernt und getápt. Jetzt get es ihm viel besser. Nie wieder diesel rettungsstelle.

All the Assi parents who can't come up with a single, grammatically correct sentence here have to understand one thing: an emergency room is intended for emergencies, not for moderate fever, typical child-like stomach aches and general "malaise". An emergency room is for EMERGENCY cases, we are talking about broken bones, potentially life-threatening injuries and/or symptoms that indicate these. Go damn it to the GP where you belong and stop clogging up the NA with your trivialities. Waiting times of 6 hours and so on. arise because of people like you who act completely irrationally and are surprised that employees react the way they - understandably - do.

(Translated by Google) 0 stars I have never experienced such a thing 7 hours waiting with 5 months old child with fiber over 20 people wait no one will be taken impossible juice shop. People go to Pankow because we are treated the same (Original) 0 Sterne so was habe ich noch nie erlebt 7 Stunden Warten mit 5 Monates altes Kind mit Fiber über 20 Leute warten keiner wird ran genommen unmöglich Saftbude. Leute geht in Pankow da wirt man gleich behandelt

(Translated by Google) They are a danger to patients (Original) Die sind eine Gefährdung für Patienten

(Translated by Google) Eight hours stay, including seven hours waited. Measured 3 x RR in the other 60 minutes, illuminated in the pupils. Then .... no beds available, the child has nothing. Recurrent syncope? Nothing? OK! I am a maximum of 5 and disappointed with such grotto-bad treatment. Diagnosis? Nothing! Private patients would certainly have been examined quite differently. I would like to leave out even more about the audience there and the poor hygiene ... but I better stop .... (Original) Acht Stunden Aufenthalt, davon sieben Stunden gewartet. In den anderen 60 Minuten 3 x RR gemessen, in die Pupillen angeleuchtet. Dann....keine Betten frei, das Kind hat nichts. Rezidivierende Synkopen? Nichts? OK! Ich bin maximal 5 und enttäuscht über solche grottenschlechte Behandlung. Diagnostik? Fehlanzeige! Privatpatienten wären sicher ganz anders untersucht worden.Würde mich gern noch weiter auslassen zu dem Publikum dort und der schlechten Hygiene...aber ich höre besser auf....

Never ever try it. You must seat for hours and no one responds to you

They are gambling with children lives by treating symptoms only! 4 years old girl was 2 times hospitalised within 5 days due to low o2 saturation in blood (less than 85 %) first time they gave her o2 for 2 days, said she has viral infection and Sent her home without any allergy tests, lungs x-ray or heart echo. One could hear the girl's lung roar but they said lungs are clear we know that, no need for any tests. 5 days later again in emergency care with the same issue but this time they think it is asthma attack but again only throwing diagnosis without any tests just providing o2. One night they even took the o2 monitor because another child needs it more. Are you telling me you have only one machine in the hospital? After insisting on doing more tests for the girl and stop only treating the symptoms the diagnosis was allergy against dust, grass, animals, etc.. and that her lungs are full with mucus. We don't know even if this diagnosis is correct anymore. I just hope no child will go through this again. The photo is for the dust (definitely accumulated  over more than a week) under the bed of a 4 years old girl diagnosed with allergy in station 15. I rest my case

(Translated by Google) The wait times are terrible you sit there 6 hours and no one else is there and still you will not be taken not recommended (Original) Die Warte Zeiten sind schrecklich man sitzt da 6 std und kein anderer ist da und trotzdem wird man nicht war genommen nicht zu empfehlen

(Translated by Google) I do not understand the 2 stars! If a child has fiber, then you do not have to run into the emergency department of the Charité Berlin !!!! (Original) Ich verstehe die 2 Sterne nicht! Wenn ein Kind Fiber hat, dann muss man damit nicht in die Notaufnahme der Charité Berlin rennen!!!!

(Translated by Google) My son was treated on my arm. The couch was not allowed. For no reason. The doctor tore with one hand my still dressed toddler pants without asking me. The Uternsillia were not clean. Ansteckungshefahr. His mother was standing next to me and was shocked. The doctor needs a vacation for a longer period of time. She is definitely nervous. She was of the opinion that it makes no sense. We do not understand their language. No, we were just shocked and I would have preferred to take my son somewhere else. From customer service they do not understand. In such a case, the customer must have the right to leave the job with 0 €. I felt deprived and treated badly. I was about to tick out. That was too fast. Could be due to the influence of alcohol with previous alcohol consumption and a spent New Year celebration. I just hope that it was not a coke doctor. (Original) Man behandelte meinen Sohn auf meinem Arm. Die Liege war nicht erlaubt. Ohne Grund. Die Ärztin riss mit einer Hand meinem noch angezogenen Kleinkind die Hose ohne mich zu fragen. Die Uternsillien waren nicht sauber. Ansteckungshefahr. Seine Mutter stand neben mir und war geschockt. Die Ärztin braucht für längere Zeit Urlaub. Sie ist bestimmt Nervenkrank. Sie war der Meinung das es keinen Sinn hat. Wir verstehen ihre Sprache nicht. Nein wir waren nur geschockt und am liebsten hätte ich meinen Sohn wo anders gebracht. Von Kundenfreundlichkeit verstehen die nicht. Bei so etwas muss der Kunde das Recht haben die Stelle mit 0€ zu verlassen. Ich kam mir beraubt und schlecht behandelt vor. Ich war kurz vor dem aus ticken. Die war zu schnell. Könnte unter Medikamenteneinfluss mit vorherigen Alkoholkonsum und einem entäuchten Neujahrfeier zu tuen haben. Ich hoffe nur das es keine Koksärztin war.

Nurses and receptionists are generally nice and upcheering… unfortunately clearly it has not enough doctors which makes it kinda useless as an ‚emergency’. Waiting times are terryfying.

(Translated by Google) Absolutely competent clinic. Sometimes very annoyed head nurses, but nice doctors and dear sister students make that easy again. (Original) Absolut kompetente Klinik. Manchmal sehr genervte Oberschwestern, aber das machen nette Ärzte und liebe Schwestern-schülerinnen, locker wieder weg.

(Translated by Google) Too much mess (Original) الكثير من الفوضى

(Translated by Google) During a vacation in Berlin we had an emergency with our toddler. The little one had to be cardioverted. Here we were helped very professionally. They worked hand in hand and you were treated as a person, not as a number. Since I have worked in a hospital myself, I know that this is not necessarily the case everywhere. In this way, many thanks again to the nursing and medical team. Keep it up!!! Greetings from the Saarland. (Original) Während eines Berlin Urlaubs hatten wir einen Notfall bei unserem Kleinkind. Der Kleine musste kardiovertiert werden. Hier wurde uns sehr professionell geholfen. Es wurde Hand in Hand gearbeitet und man wurde als Mensch behandelt, nicht als Nummer. Da ich selbst in einem Krankenhaus gearbeitet habe weiß ich, dass dies so nicht unbedingt überall so ist. Auf diesem Wege nochmals vielen Dank an das Pflege und Ärzte Team. Macht weiter so!!! Grüße aus dem Saarland.

Went there during the weekend after our baby had diarrhea and fever. After getting triaged, had to wait ~30 min which was more than reasonable. Staff was professional and polite.

Worst hospital and worst care staff!!! After reaching emergency waiting for 6 hours our child started shivering with fever, we asked if they have blanket. Attendant said "we don't give blanket for you, go home"!! We left after waiting for 7 hours and no chance to see doctor.

(Translated by Google) The doctor has been waiting for 11 hours to sign the discharge papers. 11 HOURS! The last. If I could I would take the child and go. They are crazy. Saftladen. Update: since the two doctors were unable to write a 3-page report for the discharge within 11 hours, the 2-day-old child had to stay one more night in the Charite while the mother with caesarean section was in the maternity hospital in Pankow. It is so inhumane and unspeakably disrespectful to the mother that one would like to hang up a complaint about the supervision of a child because of child abduction on these two incompetent full maids. The mom is crying in Pankow and can not go to her baby or you are unable to release the baby and now unnecessarily holds it in the Charité for another indefinite time. No new mother is to be wished for this incompetence and laziness. Not to mention the effects on the psyche and the mother-child bond. I want to scream in the face of these doctors. I am shocked. (Original) Die Ärztin lässt seit 11 h auf sich warten um die Entlassungspapiere zu unterschreiben. 11 STUNDEN! Das Letzte. Wenn ich könnte, würde ich das Kind nehmen und gehen. Die spinnen doch. Saftladen. Update: da die zwei Ärztinnen unfähig waren innerhalb von 11 h einen 3 seitigen Bericht für die Entlassung zu schreiben, muss das 2 Tage alte Kind noch eine Nacht in der Charite bleiben, während die Mutter mit Kaiserschnitt in der Geburtsklinik in Pankow liegt. Das ist so unmenschlich und unsagbar respektlos gegenüber der Mutter, dass man an liebsten diesen beiden inkompetenten Voll9fosten eine Dienstaufsichtsbeschwerde wegen Kindesentzug an den Hals hängen möchte. Die Mama liegt weinend in Pankow und kann nicjt zu ihrem Baby bzw. Ist man unfähig das Baby zuentlassen und hält es nun unnötigerweise für eine weitere unabsehbare Zeit in der Charité fest. Diesen Inkompetenz und Faulheit ist keiner frisch gebackenen Mutter zu wünschen. Von den Auswirkungen auf die Psyche und die Muttet-Kind-Bindung ganz zu schwiegen. Ich möchte am liebsten diesen Ärztinnen ins Gesicht schreien. Ich bin fassungslos.

(Translated by Google) First aid house 3 The very last thing I saw This is no longer a hospital (Original) Erste Hilfe Haus 3 Das allerletzte was ich gesehen habe Das ist kein Krankenhaus mehr

Worst hospital ever. My 12-year old sister was sick whole day, puke from 04:00 till 20:00, and all they did was a blood test - you are healthy, go home, after 4 hours of waiting. The child is still sick, crying, with a stomach ache and puking - go home.

Directed here with the ambulance at 2 in the morning - no staff available for nearly 4 hrs. Never again.

complete caos. not enough personnel. third world class.

We have had three appointments since the beginning of 2023 and had to wait at least an hour twice. These were meeting appointments with a specific named employee, although some of them were represented without stating reasons or giving advance notice. The doctor was never prepared for any appointment. Once we had to explain everything twice. Once we saw the doctor leave the department before our appointment only to make us wait for over an hour.

(Translated by Google) With this hospital, it's not my first experience. Together with my wife, we are fully satisfied with taking care of our children who are curing in this hospital. Doctors and nurses are very nice to patients and you can see that they put their whole heart into it so that children can feel at home there. Nobody is looking at their origins here and who you are counting is only sincere help as you get from all the working people here. Thank you for that. (Original) Z tym szpitalem to już nie moje pierwsze doświadczenie. Jesteśmy razem z żoną w pełni zadowoleni z opieki nad naszymi dziećmi które się leczą w tym szpitalu. Lekarze jak i pielęgniarki bardzo mili są dla pacjentów i widać że wkładają w to całe swoje serce by dzieci czuły się tam jak w domu. Nikt tu nie patrzy na pochodzenie i kim jesteś liczy się tylko szczera pomoc jak się otrzymuje od wszystkich tu pracujących osub. Za to wam dziękujemy.

(Translated by Google) I can not believe that there are no air conditioning units in this KH. Outdated decor. A reflection of the state in Germany. (Original) Ich kann es nicht glauben, dass in diesem KH keine Klimaanlagen gibt. Veraltete Einrichtung. Ein Spiegelbild des Zustandes in Deutschland.

(Translated by Google) Es gibt alle Einrichtungen und Geräte, SCHADE! Aber es gibt KEINE LEUTE, die sie richtig benutzen können. The girl is NULL STERN pregnant. The children's department and the emergency relief are in a dismal state. There, there are more than one OWNER staff working on their oath. The cripple is that returning parents and their sick babies are waiting for hours, but they do not have the right people to help them. (Original) Es gibt alle Einrichtungen und Geräte, SCHADE ! Aber es gibt KEINE LEUTE, die sie richtig benutzen können. Ich würde NULL STERN geben. Bolalar bo'limi va tez yordam otdeleniyasi ayanchli ahvolda. U yerda o'z qasamyodini suv istemol qilib ishluvchi MED-HODIMLARI soni ortiqroq. Ayanchlisi shuki, navbatda turgan ota onalar va ularning bemor norasida go'daklari soatlab kutishadi ammo ularga tog'ri va tez yordam beruvchi insonlar topilmaydi.

(Translated by Google) I don't quite understand the 2 other reviews. Yes, long waiting is the order of the day, but hello, we're talking about the Charitè here in the capital. It should be clear to you beforehand that many people come here (including us from outside). Unfriendliness can only be experienced at a special point in the registration. The doctors know that and even point out as a patient that  OTon: "... go in there and then go past the registration with the unfriendly staff ...") The doctors and nurses were always friendly and nice, they looked after our son wonderfully. We were there a total of 6-7 times from 2015 - 2017 because our son had craniosynostosis and had an operation there. The pediatric clinic / pediatric surgery is located on the central avenue of the clinic site, as the name suggests, that it runs through the middle of clinics / wards. We liked it a lot, greenery and the trees ... (Original) Ich verstehe die 2 anderen Bewertungen nicht ganz. Ja, langes Warten ist angesagt, aber hallo, wir reden hier von der Charitè und das in der Hauptstadt. Das hier viele Menschen (auch wie wir von außerhalb) herkommen, sollte einen vorher klar sein. Unfreundlichkeit erfährt man hier höchstens an einer speziellen Stelle an der Anmeldung. Das wissen die Ärzte und weisen einen als Patient sogar schon mal darauf hin, OTon:"...da gehen Sie rein und dann links vorbei an der Anmeldung mit den unfreundlichen Personalen...") Die Ärzte und Schwestern waren jedesmal freundlich und nett, kümmerten sich wunderbar um unseren Sohn. Wir waren von 2015 - 2017 insgesamt 6-7 mal dort, da unser Sohn Kraniosynostose hatte und dort erfolgreich operiert wurde. Die Kinderklinik/Kinderchirurgie befindet sich auf der Mittelallee des Klinikum-Geländes, wie der Name schon sagt, dass sie sich mittig durch Kliniken/Stationen zieht. Uns gefiel das gut, viel Grün und die Bäume...

(Translated by Google) I waited 3 hours. And the doctor didn't come. She went to another hospital (Original) Ich wartete 3 Stunden. Und der Arzt ist nicht gekommen. Sie ging in ein anderes Krankenhaus

(Translated by Google) I do not know how to say it. My son had a fever of 39.7 yesterday and had gone with antipyretic. Next day 39.5 had a fever. With fever medication away again because my pediatrician is not there, because the practice is closed and I did not want to see the substitute doctor, I went to the clinic. Ask at the front desk, why am I here? I told everything. We measure fever again and then they can wait 4-6 hours. Fever was down again, of course, because of the suppository. Oh, he called the doctor himself and asked how long I would wait for him. Oh my child had had a febrile seizure twice. Impudence. Failure to provide assistance. It is best to always get an ambulance. (Original) Ich weiß nicht wie ich es sagen soll. Mein Sohn hatte gestern 39,7 Fieber gehabt, mit fiebermittel wieder weg gewesen. Nächsten Tag 39,5 fieber gehabt. Mit fiebermittel wieder weg, weil mein Kinderarzt nicht da ist, weil Praxis zu und ich nicht zur Vertretungsarzt wollte bin ich in die Klinik gefahren. Frage vorne an der Rezeption, warum bin ich denn hier. Habe alles erzählt. Wir messen nochmal Fieber und dann dürfen sie aber 4-6 Stunden warten. Fieber war natürlich wieder unten, wegen dem Zäpfchen. Achso, er hat dann selber bei dem Arzt angerufen und hat nachgefragt wie lange ich bei ihm warten würde. Achso mein kind hatte schon zweimal einen Fieberkrampf gehabt. Frechheit. Unterlassene Hilfeleistung. Am besten immer Rettungswagen holen.

(Translated by Google) Super nice and friendly nurses (pediatric nurse). Daughter in really good hands. (Original) Super nette und freundliche Pflegekräfte (Kinderkrankenschwester). Tochter in echt guten Händen.

My daughter stayed all together one and half months in the Charité Kinderklinik (Several different stations) in the last months. She had a major surgery at the end and also stayed tow nights in the Intensivstation. We are very grateful for all the doctors and nurses, not just the professional diagnosis and helpful communication, but also the way they treat small kids ( which I notice during the whole time) . Totally respect for the doctors and nurses at the kinder Intensivstation! And again a lot of thanks for Prof. Dr. Rothe! 真心感谢🙏

I was in the pediatric emergency room with my child on a Thursday afternoon. The entire team is quick, just as is necessary in the emergency room. Despite the announcement of a long waiting time, we arrived surprisingly quickly. Everyone we dealt with, nursing staff, assistant doctor and senior physician, were very friendly and empathetic, acted wonderfully with my child and answered all of my questions. I am very happy that we were here and grateful for the good treatment.

Unfortunately, we had to go to the emergency room or KV consultation on December 25th, 2023 because my daughter developed a painful rash all over her body after a stomach ache. We were greeted at reception in a very unfriendly and annoyed manner. The waiting time was ok at 1 1/2 hours, but then the even more annoyed pediatrician came and immediately tried to dismiss us as having a nut allergy. I specifically drew attention to the previous virus, but they weren't interested. We were sent home after 2 minutes with an allergy medication. End of song... it was rubella and the allergy medication was completely free. There was always a lack of friendliness and empathy towards the little patients!

Remove the word emergency from any place from this facility. The worst experience in my life. +6 hours waiting list anytime you come. You leave the place worse than arrived.

(Translated by Google) The nurses came to the emergency room terribly and especially the front desk people thought they hated their job the way it was .. doctors were ok Later on the ward a few nurses who came to the rescue hardly cared for one. Sad (Original) Kamen in die Notaufnahme ganz schrecklich die Krankenpflegerinen und vorallem die an der Rezeption man dachte die hasst ihren Job so wie die drauf war.. Ärzte waren ok Später auf Station wenige Krankenpfleger die zur Hilfe kamen, sich kaum interessiert für einen. Traurig

(Translated by Google) A big compliment to all doctors and sisters! Hats off! I can understand the annoyance of some parents when it takes a long time but still you should think along and ask why. It is also clear to me that it takes a long time to wait for hours but there are also emergencies where the children have priority. As a parent you should rather try to keep calm and not immediately attack the doctors. That does not help anyone. In the end, they only do their job and that very well. Complaints should be preferred at the top and not at the doctors. (Original) Ein riesen Lob an alle Ärzte und Schwestern! Hut ab! Ich kann die Ärgernis bei manchen Eltern verstehen wenn es lange dauert aber trotzdem sollte man doch mitdenken und fragen warum. Mir ist es auch klar das es lange dauert, das man stundenlang warten muss aber es gibt eben auch Notfälle wo die Kinder Vorrang haben. Als Elternteil sollte man lieber versuchen Ruhe zu bewahren und nicht gleich die Ärzte attackieren. Das hilft niemandem weiter. In Endeffekt machen die auch nur ihre Arbeit und das sehr gut sogar. Beschwerden sollten man sich lieber ganz oben und nicht bei den Ärzten.

(Translated by Google) Super nice and very friendly team, we are very happy with this hospital and children's ward (Original) Super nette und sehr Freundlucheiche Team wir sind mega mega zufrinden mit diese Krankenhaus und kinderstazion

(Translated by Google) Went there with our son. We were immediately noticed and the usual procedures in our hospital system were queried, insurance etc. At the same time, a sister gave our son a painkiller. After a first evaluation, we were sent to the X-ray, also here speedy treatment. When we returned to the emergency room, we were asked to wait a few moments for the doctor to complete the diagnosis. Our son had a hairline crack in his arm. This was then plastered and after a relatively short time we were able to leave the hospital again. Both sisters and doctors were very friendly and made a professional impression. I can not confirm the criticism that I read here. However, at the same time, there were many patients who blocked an emergency room with "classic" teething, fever, malaise, and so on. The conspicuous was a certain group of people, for which the Charité even has a security service always in the ER. We would like to thank the team of the emergency department for the great and fast deployment. (Original) Waren mit unserem Sohn dort. Wir wurden sofort wahrgenommen und die üblichen Prozeduren in unserem Krankensystem wurden abgefragt, Versicherung usw. Zur gleichen Zeit gab eine Schwester unserem Sohn ein Schmerzmittel. Nach einer Erstbegutachtung wurden wir zum Röntgen geschickt, auch hier zügige Behandlung. Als wir wieder bei der Notaufnahme waren, wurden wir gebeten kurz zu warten, bis der Arzt die Diagnose abgeschlossen hatte. Unser Sohn hatte einen Haarriss im Arm. Dieser wurde dann gegipst und nach relativ kurzer Zeit konnten wir das Klinikum wieder verlassen. Sowohl Schwestern als auch Ärzte waren sehr freundlich und haben einen professionellen Eindruck hinterlassen. Die Kritik die ich hier lese kann ich so nicht bestätigen. Allerdings waren zur gleichen Zeit viele Patienten da, die mit „klassischen“ Kinderkrankheiten, Fieber, Unwohlsein usw. eine Notaufnahme blockieren. Auffällige war eine bestimmte Gruppe von Menschen, wofür die Charité sogar extra einen Sicherheitsdienst stets in der Notaufnahme sitzen hat. Wir bedanken uns recht herzlich beim Team der Notaufnahme für den tollen und schnellen Einsatz.

(Translated by Google) We are ready immediately. The nurse and the doctor were very competent and took a lot of time for us. We are very satisfied and can highly recommend the emergency department of the Children's Hospital! (Original) Wir sind sofort drangekommen. Die Schwester und auch der betreuende Arzt waren sehr kompetent und haben sich viel Zeit für uns genommen. Wir sind sehr zufrieden und können die Notaufnahme der Kinderklinik sehr weiterempfehlen!

Friendly, English speaking, gentle and professional staff (at least the ones we've encountered). The facility itself is absolutely beautiful! The only downside, and it's a huge one is the waiting times. I came here 3 times already with my kids and every time we had to wait around 3 hours before seeing a doctor.

Chaos

(Translated by Google) Rude staff (Original) Unhöflichen Personal

It's simply unbelievable what the Charité team does every day, from the emergency room to the wards, especially the 24i. I would like to thank you for what you make possible every day. Thank you very much for being here 🙏

I can't explain how the negative reviews come about. It's a bit confusing, but in an emergency, children will be treated friendly and quickly here!

For my son‘s fever, diarrhea, etc. They kept us waiting without any explanation for over 5 hours. If we knew how long it’d take, we could go out for a food and come back but since they were too rude to give us any information, we needed to stay there. It’s emergency care….

Incredibly nice and helpful staff in the children's emergency room. We feel very well looked after. Thomas on the night shift is super supportive. Thank you ❤️

I want to say a big thank you! Many thanks to the dispatchers who take ambulance calls! Thank you for your patience. Thanks to the ambulance crews - thanks for coming quickly. Thanks to the doctors!

The medical care was very good, everything was examined very thoroughly. The entire staff was extremely friendly, really nice and in a good mood. That's why I'm surprised by some of the negative reviews. Maybe it was a coincidence today, but from my point of view the children's rescue center is absolutely recommended.

My husband and I have been here many times and were always handled competently. The wait was sometimes long, but it's emergency care - not sure what people expect.

We were 2 times there for strong stomachache and vomiting, dehidratation of my 2,5 yrs old daughter and they gave us caughting syrup!?!?!?! Am I insane orvthey got their studies in TikTok?!

Unfriendly, unprofessional, zero compassion!! Unbelievable how I was just treated with my two little kids!! They perfectly use the fact that we need them.

3 world unbelievable...

(Translated by Google) "You are worried because your little one is feverish and can only go to the doc in the afternoon. Well then, at 3 hours minimum." The colleagues work professionally under the most difficult conditions. Praise. (Original) "Sie machen sich Sorgen, weil Ihr Kleiner fiebert und können nur nachmittags zum Doc? Na dann, auf 3 Stunden Minimum. . " die Kollegen arbeiten unter schwierigsten Bedingungen professionell. Lob.

(Translated by Google) 2x there provoke a provocation with our child and both times we were very satisfied. The doctors and nurses at Station 29 were always friendly, always smiling, you could come to them anytime and get a friendly response. It was looked at in short intervals for the little one. At the onset of the allergy there was immediate help and it was taken very touching to our son. (Original) 2x dort bei unserem Kind eine Provokation durchführen lassen und beide Male waren wir sehr zufrieden. Die Ärzte und Schwestern der Station 29 waren immer freundlich, hatten immer ein Lächeln auf den Lippen, man konnte jederzeit zu ihnen kommen und bekam eine freundliche Antwort. Es wurde in kurzen Abständen nach dem Kleinen geschaut. Beim Ausbruch der Allergie waren sofort Hilfe da und es wurde sich sehr rührend um unseren Sohn gekümmert.

(Translated by Google) Ward 29: Nursing staff friendly and attentive. Dietician care was also good. The doctors are unfortunately very hard to get hold of, always short. There are many waiting times during food challenge that could be avoided. The playroom is in bad condition - everything is broken, little selection, hardly a complete game, no puzzles or similar - it's a shame when children have to wait a long time on the ward. The food is not particularly good; Fruit unfortunately hard and unripe every day, you would have to leave it for a week before it is edible. (Original) Station 29: Pflegepersonal freundlich und aufmerksam. Die Betreuung durch die Diätassistentin war auch gut. Die Ärzte sind leider sehr wenig greifbar, stets kurz angebunden. Es entstehen viele Wartezeiten bei der Nahrungsmittelprovokation, die sich vermeiden lassen könnten. Das Spielzimmer ist in einem schlechten Zustand - alles kaputt, wenig Auswahl, kaum ein Spiel vollständig, keine Puzzles o.Ä. - Schade, wenn Kinder viel Wartezeit auf der Station verbringen müssen. Das Essen ist nicht sonderlich gut; Obst leider täglich hart und unreif, man müsste es sicher noch 1 Woche liegen lassen, bevor es genießbar ist.

(Translated by Google) 0 points rude nurses and doctors. You are not taken seriously. The registration asks you why you are here if you have already been to the pediatrician. They have excuses for wrongdoing. This will definitely be reported. Sauerrei !!!!! (Original) 0 Punkte unfreundliche Krankenschwestern und Aerzte. Man wird nicht ernstgenommen. Die Anmeldung fragt einem warum man hier ist, wenn man schon beim Kinderarzt war. Bei Fehlhandlungen haben sie Ausreden. Das wird auf jeden Fall gemeldet. Sauerrei!!!!!

08.02.24 almost 6 am the worst experience in care for my child 8, he arrived with a fever and even vomited in the waiting room and on top of that with his asthma. As soon as the nurse or doctor who treated me arrived, she started yelling at me in front of my child who was very sick. I told him that he could develop pneumonia if his fever and cough are not treated and he told me that this was not an emergency. In the little that I know how to speak the language, I told her that I'm worried that she's vomiting and has a fever and she just yelled at me. These types of people should be evaluated as they should be before sending them to the children's area. Okay, I'm a foreigner, but that doesn't give me the right to be treated like that lady treated me. This is my first bad experience in medical care. If the firefighters took me it's because I had no other choice. Nobody is crazy to call the fire department. 🥵💔😥Very grateful for this beautiful country but that attitude was wrong from the lady who treated me. He lacks empathy. In my point of view, lack of vocation🤨

Every time you visit, no matter what the little thing is, you have to wait, wait, wait, wait. For example, I had to wait 6 hours for the doctors to tell me that I didn't have a concussion, what's the point?! Process people according to their speed so that you can accept new people more quickly, but no, it's better to make each person wait for half an eternity. Simply embarrassing

I visited the emergency service due to my son's severe pain. Despite registering around 21h, we endured over 5 hours of waiting without any updates. This experience showcased a remarkably poor standard of emergency service, never seen so bad service.

Terrible!!! terrible!!!terrible!!! especially the nurses!!! there is only one adequate one! The rest are arrogant, they don’t do what the doctor says, they didn’t bring us pills for 3 days, I thought we didn’t need to drink, the doctor came and said you take them, I said no, no one gave us pills (the ones we need for health, we drink them all the time ) my 11-year-old child came for a puncture, and before the results of the examination, he was stuffed with IVs and pills!!! Now the child is not eating, he is vomiting, and he feels terrible!!! I DO NOT ADVISE GOING TO THIS DEPARTMENT!!! WE WERE ON THE 3rd FLOOR OF THE 29TH DEPARTMENT!!! RUN AWAY FROM HIM!!! I AM DISAPPOINTED IN CHARITÉ 🤬

We waited 4 hours for the doctor with the child without success and had to go home because my daughter was home alone. When I asked “how long do I have to wait” I didn’t get an answer.

I can't tell you that the people are, one star is too many. Nobody takes responsibility for what happened in the hospitals, the patients are not treated at all............... ..... It's real horror, especially here in Berlin.